Reviews Of Molly Maid’s House Cleaning Services In Puyallup, WA
Real Stories, Real Results
Discover what our customers have to say about their experience with us. From insightful feedback to honest opinions, this page is a testament to our commitment to providing exceptional customer service.
4.7/5
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Jordan H.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Norma and Kimberly did a great job despite my house not really being ready for prime time (move out cleaning). They were very professional and friendly and helped out tremendously.
Owner Response: Jordan, we’re really glad Norma and Kimberly could jump in and make the move-out clean manageable, even though the house wasn’t quite ready. It was an honor to be welcomed into your home, and we’re just a call away whenever you need us. Samantha Putnam, Owner, Molly Maid of Pierce, Thurston and South King CountiesCCindi M.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Top down clean, a little pricey but lots of surfaces covered…. My first time using Molly maids. Team # 9 Adriana and Wendy very polite and accommodating, I was hosting a ladies birthday party the same day. I had hoped the cleaners would’ve had a chance to be at least halfway done before the party started unfortunately schedules happen…. But it was not an issue with great weather we sat outside and stayed out of the house so they could do the job. Seems every surface was wiped and dusted. Thanks Ladies We have them scheduled to clean up our rental property on a move out in a few weeks. I will post a second review regarding that service.. C Martin
Owner Response: Cindi, we’re so glad Adriana and Wendy could help you get the house party-ready the same day, and it’s great to hear how polite and accommodating they were with everything going on. Even with the timing being tighter than you’d hoped, we really appreciate you working with us and giving them the space to get in and wipe down and dust what sounds like just about every surface. We’re looking forward to taking care of your rental move-out clean in a few weeks, too. Thanks for sharing your experience! Samantha Putnam, Owner, Molly Maid of Pierce, Thurston and South King CountiesRReggie F.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆ARCELITA AND ANG always do a marvelous job cleaning my home.
Owner Response: Reggie, thank you for trusting us to truly care for your home! It’s so wonderful to hear that Arcelita and Ang provide a clean you can count on each and every time. We look forward to seeing you again soon! Samantha Putnam, Owner, Molly Maid of Pierce, Thurston and South King CountiesDDee
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Carmen and Elvia were wonderful to work with. They did a good job with our move in clean. We would like for them to come back for monthly cleans.
Owner Response: Dee, we’re so glad Carmen and Elvia were a good fit and that the move-in clean left the place feeling ready. We’d be happy to have them come back for monthly cleans, and we’ll do what we can to keep you on their regular rotation. Thank you for sharing your feedback! Samantha Putnam, Owner, Molly Maid of Pierce, Thurston and South King CountiesAAnn B.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Good job team 5 Arcelia and Ana
Owner Response: Team 5 will be so proud, Ann! Thanks for the five stars and for trusting Arcelia and Ana with your home. Samantha Putnam, Owner, Molly Maid of Pierce, Thurston and South King CountiesFForrest B.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Arcelia and Ana cleaned our home today and did an amazing job. They had great attention to detail and we are so happy with them. Highly recommend.
Owner Response: Attention to detail is where Arcelia and Ana shine, Forrest! We’re grateful to have been invited into your home, and your recommendation means a lot to us. Samantha Putnam, Owner, Molly Maid of Pierce, Thurston and South King CountiesEErika K.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Team #5 came over and Amelia and Ana were so detailed. I am expecting a new baby in a few weeks so I wanted my home to be deep cleaned. They delivered! Thank you!
Owner Response: Thank you for choosing us to help get your home ready for the new arrival, Erika, and congrats on your new little one coming soon! I’m so glad to hear that Amelia and Ana did such a detailed job with your deep clean. We know there is no better feeling than coming home to a freshly cleaned home, especially when you are preparing for a new baby. Our Home Service Professionals always strive to provide a clean you can count on so you can focus on what matters most. We’d love to help you take back your time whenever you need us again! Samantha Putnam, Owner, Molly Maid of Pierce, Thurston and South King CountiesCCecelia S.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Team #5 Arcelia and Anna do a fantastic job cleaning my condo every month! Very trustworthy and super nice for the last year and a half! I highly recommend them!
Owner Response: Cecelia, it’s been such a pleasure taking care of your condo each month, and we’re really glad Arcelia and Anna have earned your trust over the last year and a half. We appreciate you choosing Molly Maid and recommending our local crew. Samantha Putnam, Owner, Molly Maid of Pierce, Thurston and South King CountiesNNathan A.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Where’s the 6-star option? We’ve never hired a house cleaner before, too frugal and no one would treat our home better than we would. Long story short, my wife was out of town on a 2-week international trip with our daughter, and I knew coming home to a clean house would mean the world to her. I was slammed with work, so on a referral I called Molly Maid, and had Team #5 come out (Araelia & Ana). They got right to work. They were unbelievable. Did an amazing job, with all kinds of little touches that showed they cared about the work, and our experience. My wife came home and loved it, but even better, every day since she has said what an amazing job they did.
Owner Response: Nathan, we loved reading this, especially knowing it helped you pull off that “welcome home” moment while you were juggling work. Araelia and Ana are really thoughtful about the little details, and we’re glad it showed and kept paying off for your wife even days later. We’re grateful you took a chance on having someone in your home for the first time and trusted us with the clean. Samantha Putnam, Owner, Molly Maid of Pierce, Thurston and South King CountiesSStacy G.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Elvia and Carmen did an amazing job cleaning our house! 100% will be using them again. Thank you!
Owner Response: Stacy, thank you very much for recognizing Elvia’s and Carmen’s efforts to thoroughly clean your home! We look forward to sharing your appreciation with them, and we can’t wait to clean for you again. Samantha Putnam, Owner, Molly Maid of Pierce, Thurston and South King CountiesTTravel m.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Team number 2 did a great job! My home is immaculate. Super nice ladies.
Owner Response: We love hearing this, and we know that Team 2 will, too! Thank you for welcoming us into your home to make sure it was thoroughly cleaned for you. Samantha Putnam, Owner, Molly Maid of Pierce, Thurston and South King CountiesBBert L.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Team 8 these ladies are awesome !! Do a great job !! And are so kind to my 93yr old mother
Owner Response: Bert, we’re so glad to be able to make your mom’s home sparkle for her! It’s our pleasure to truly care for her home, and we know that Team 8 will appreciate your comments. Thank you! Samantha Putnam, Owner, Molly Maid of Pierce, Thurston and South King CountiesKKathryn N.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Team 8 Martha and Esmeralda are fantastic.
Owner Response: Martha and Esmeralda ARE fantastic, Kathryn, and we could not agree more! Team 8 brings genuine care and consistency to every home they visit, and we are grateful you took a moment to recognize them. Thank you for trusting us, and we look forward to keeping your home in great hands! Samantha Putnam, Owner, Molly Maid of Pierce, Thurston and South King CountiesKk r.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Professional, fantastic staff all around! Always easy to communicate with, in person and by phone. Happy with the price as well. We had a deep clean to begin 5 months ago, and I honestly don’t know how they got my old shower so clean! Since then, they have done standard cleaning every other week, and I couldn’t be more pleased with the sparkling kitchen and bathrooms. They don’t miss a thing, complete vacuuming and dusting, etc. We are always so happy, and just blessed every single time they come.
Owner Response: This made the whole team smile from ear to ear! Five months of consistent cleaning, a deep clean that tackled the old shower, and a kitchen and bathrooms that sparkle every other week? We are so grateful you trusted us with your home. Our cleaning procedures are designed to create a cleaner, healthier environment for you and your family. The fact that you feel blessed every time the team comes through means everything. Thank you for taking the time to share all of this. We look forward to every visit! Samantha Putnam, Owner, Molly Maid of Pierce, Thurston and South King CountiesCCharles C.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆(Translated by Google) Nice one! (Original) Fine jop!
Owner Response: (Translated by Google) Wy wurdearje de groetnis, Charles. Wy binne bliid dat wy jo helpe koene om jo plak fonkeljend te hâlden! Samantha Putnam, Owner, Molly Maid of Pierce, Thurston and South King Counties (We appreciate the shout-out, Charles. We’re glad we could help keep your place sparkling!. Samantha Putnam, Owner, Molly Maid of Pierce, Thurston and South King Counties)RRami K.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Amazing job by team #15, MG and MJ. Spotless clean. Strongly recommended.
Owner Response: Rami, we really appreciate you shouting out MG and MJ’s good work. We’re glad your place looked clean and well taken care of when they were done. Thanks for recommending Molly Maid! Samantha Putnam, Owner, Molly Maid of Pierce, Thurston and South King CountiesJJoanne R.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆They are thorough and do a fine job.
Owner Response: Thanks, Joanne! We’re grateful to provide a thorough clean you can count on, each and every time. We look forward to cleaning for you again soon! Samantha Putnam, Owner, Molly Maid of Pierce, Thurston and South King CountiesDDavi K.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆We’ve been meaning to write this review for a long time, and today is finally the day because our experience continues to be outstanding every single time. We use Molly Maid of Tacoma–Gig Harbor, and Team #15, Guadalupe and Maria Jose, did an absolutely amazing job. They were professional, thorough, and so detail-oriented. Our home always looks and feels incredible after they’ve been here. Honestly, I look forward to our cleanings every couple of weeks. It brings such a sense of peace and calm to our home, and it makes a huge difference for our family. If I could have them come every week, I absolutely would. We consistently feel that our home is in great hands. Everything is done with care, professionalism, and attention to detail. Molly Maid has exceeded our expectations time and time again. Highly recommend!
Owner Response: Knowing your home feels peaceful and calm after each visit is exactly what we hope for, Davi, and we really appreciate you taking the time to put this into words. We’ll be sure Guadalupe and Maria Jose hear how much you notice their thoroughness and attention to the little details. It’s wonderful to hear the every-two-week cleanings have become something you can genuinely look forward to, and we’re grateful to be the team you trust to help keep your home feeling taken care of. Samantha Putnam, Owner, Molly Maid of Pierce, Thurston and South King CountiesTT S.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Wilday and Patricia were exceptional! (Team 17) They did such a beautiful job cleaning my house. They were thorough, hard-working, communicated if any questions, respectful of the property and went above and beyond any cleaning people I’ve ever employed. I would highly recommend them. Fantastic job!
Owner Response: Fantastic job is exactly what our team aims for, T! Wilday and Patricia are big on being thorough and speaking up if they have a question, so it’s great to hear that came through in your cleaning experience. We can’t wait to pass this along to Team 17. Thank you! Samantha Putnam, Owner, Molly Maid of Pierce, Thurston and South King CountiesZZanz I.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Wonderful cleaners who did a great job. Maria and Mina are so thorough and very pleasant. P
Owner Response: Wonderful cleaners and a great job is exactly what we aim for every time, Zanz. We’ll make sure Maria and Mina see your shoutout for being so thorough and pleasant. Thanks so much for sharing your feedback! Samantha Putnam, Owner, Molly Maid of Pierce, Thurston and South King CountiesCConstance S.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Team 8 always does a wonderful job cleaning my home.
Owner Response: Team 8 is going to love hearing this, Constance! We love taking care of your home and keeping things consistently wonderful for you. Thank you! Samantha Putnam, Owner, Molly Maid of Pierce, Thurston and South King CountiesDDeborah S.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆My two house cleaners Carmen and Elvia did a fantastic job cleaning today as always. They are careful and thorough in their work, and everything was neat and sparkling clean when they left!
Owner Response: It’s always a pleasure to hear that Carmen and Elvia left everything sparkling, Deborah. We’re grateful our team was invited into your home to help, and we appreciate you sharing your positive experience! Samantha Putnam, Owner, Molly Maid of Pierce, Thurston and South King CountiesRRobyn H.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆I am extremely impressed with the cleaning service provided by Juana and Maria A. from Molly Maid! They were professional, efficient, and incredibly detail‑oriented from the moment they arrived. Every room they touched looked fresh, organized, and spotless. They went above and beyond—paying attention to the little things that often get overlooked. Not only was the quality of their work outstanding, but they were also kind, respectful, and a pleasure to have in my home. If you’re looking for a cleaning team that delivers top‑tier results with a friendly attitude, I highly recommend Juana and Maria A. They truly represent the best of Molly Maid!
Owner Response: Robyn, we’re so grateful for your thoughtful praise about Juana and Maria! Taking care of homes and those in them is what we do best, and we’re delighted that they went the extra mile to make your place feel fresh and organized. Thank you for your detailed review and recommendation. We look forward to making your home sparkle again soon! Samantha Putnam, Owner, Molly Maid of Pierce, Thurston and South King CountiesTtricia a.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Friendly, efficient and quick
Owner Response: Friendly, efficient, and quick is exactly what our team aims for, Tricia! We’re so glad the visit felt easy and upbeat, and we can’t wait to come back next time. Samantha Putnam, Owner, Molly Maid of Pierce, Thurston and South King CountiesTTanner (.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Maria and Elena did a great job on our home. They were on time, cleaned everything we asked. Great service.
Owner Response: Maria and Elena are going to be so happy to hear this, Tanner! Being on time and knocking out everything you asked for is exactly what our team aims for, and we’re so glad the service hit the mark for you. Samantha Putnam, Owner, Molly Maid of Pierce, Thurston and South King CountiesLLily B.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Luv Molly Maid! Weekly x 15yrs – yes, I’m a very happy client. Dependable, fast! (they work in teams of 2), great cleaning for a great price, super nice.
Owner Response: Fifteen years of weekly cleanings, Lily, that’s the kind of loyalty that makes our whole team smile! We love hearing that our two-person crews have been dependable and fast for you, and we’re so glad the value and the people have kept you happy all these years! Thank you for your wonderful endorsement! Samantha Putnam, Owner, Molly Maid of Pierce, Thurston and South King CountiesPPenélope
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆(Translated by Google) Team 5, Arcelia and Ana are amazing, so kind and professional. I’ve been working with them for several years and I trust them with my home and, even better, my pets! (Original) Equipo 5 Arcelia y Ana son espectaculares, muy amables y profesionales. Tengo varios años trabajando con ellas y les confío mi casa y mejor aún a mis mascotas!
Owner Response: Arcelia and Ana are going to be so happy when they read this, Penélope! The fact that you’ve trusted our Team 5 for years, and even with your pets, is such a big deal to us. We love getting to take care of your home and we’re lucky to have you with us. Samantha Putnam, Owner, Molly Maid of Pierce, Thurston and South King CountiesRRachel G.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Carmen and Elvia on team 13 do a great job and are friendly and thorough.
Owner Response: Our cleaners are going to really enjoy hearing this, Rachel! Carmen and Elvia on Team 13 really take pride in being friendly and thorough, so it’s awesome that you noticed. Thank you so much! Samantha Putnam, Owner, Molly Maid of Pierce, Thurston and South King CountiesJJoyce E.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆The cleaners are cheerful and friendly. They are efficient, cleaning the kitchen and bathrooms plus floors in just under two hours. They leave the house feeling fresh and clean.
Owner Response: Cheerful and friendly is exactly how we want our team to show up, Joyce! Hearing that our cleaners knocked out the kitchen, bathrooms, and floors in under two hours and left your home feeling fresh is the best kind of compliment. Thanks so much! Samantha Putnam, Owner, Molly Maid of Pierce, Thurston and South King CountiesJJohn W.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Molly Maid has been cleaning our house for many years now. The teams always do a great job and it is so nice to have the place sparkling clean from ceiling to floor. Team 14 (Maria and Elena) do such a good job.
Owner Response: John, we’ve really enjoyed taking care of your home over the years. We will make sure Maria and Elena on Team 14 hear your shout-out. They take a lot of pride in getting every room looking fresh from top to bottom. Thanks so much for choosing Molly Maid and supporting our local cleaning team! Samantha Putnam, Owner, Molly Maid of Pierce, Thurston and South King CountiesService You Can Trust!
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