Our ultimate goal at Molly Maid is to provide you with quality service and satisfaction. Following these simple steps allows us to work efficiently and ensure your home receives the best clean possible.
How to prepare for your upcoming housecleaning:
- Before your team arrives for your scheduled cleaning, please remove clutter so we can effectively clean all surfaces – this includes clothing, kids’ toys, and dishes in the kitchen sink.
- Find a good spot for your pets so they’re safe and secure while we clean.
- Put out clean sheets on each bed if we’ll be changing your linens.
- If payment has not already been arranged, leave cash or a check on the kitchen counter.
While it’s important to declutter your home before we arrive, there’s no need to spend any time cleaning. You wouldn’t wash your car before taking it to a car wash, would you? Cleaning homes is what we do, after all. Leave the work to us.
What to expect before the clean
Before our cleaning team arrives, we’ll review the details of your cleaning plan. Most customers are either at work or busy with other plans when we clean, so it's quite common for them to provide us with their garage code or a spare key. We cross-reference all house keys for added security, but if you don't feel comfortable leaving us with a key or garage door code, please make sure someone is home during your scheduled cleaning time.
If something comes up that causes a conflict in your cleaning schedule, simply give us a call. We appreciate a 72-hour notice, but understand that some situations are unavoidable. When shorter notice is given, however, we may charge a small fee.