Molly Maid is a residential and commercial cleaning company operating through a network of independently owned and operated franchises. The brand was introduced to the United States in 1984 by entrepreneur David McKinnon, who brought Molly Maid from Canada to Ann Arbor, Michigan. Molly Maid operates 243 franchise locations across the United States and is a brand of Neighborly, a Waco, Texas-based family of home service companies. The brand provides recurring and one-time residential cleaning, as well as commercial cleaning services for business customers.
Molly Maid® Is a Residential and Commercial Cleaning Franchise Brand of Neighborly®
Molly Maid has provided professional home and office cleaning services since 1984, when the brand launched in Ann Arbor, Michigan. Today, Molly Maid operates 243 independently owned and operated franchise locations across the United States, offering recurring residential cleaning, move-in and move-out cleaning, and select add-on services. Molly Maid is part of Neighborly, a family of more than 20 home service brands, and its franchise owners follow national service and pricing standards.
Happy Customers
Who Is Molly Maid?
Who Is Molly Maid?
How Molly Maid Operates
Each Molly Maid location is independently owned and operated by a local franchisee, who runs the business while following the brand's national operating, service, and customer experience standards. This model combines local ownership with the training, systems, and resources of a national brand. Molly Maid's U.S. franchise system, part of Neighborly, serves customers across the United States. The brand originated in Canada in 1979, but the Canadian Molly Maid organization operates independently of Neighborly and is not part of the U.S. franchise system described on this page.
Molly Maid Experience, Standards, and Affiliations
Molly Maid has operated in the United States for more than 40 years, with franchise locations built on consistent training, national service standards, and upfront pricing practices. The brand is a member of the International Franchise Association (IFA) and operates as part of Neighborly, a network of more than 20 home service brands. Every Molly Maid location is backed by the Neighborly Done Right Promise®, the company's commitment to making a job right if it was not completed correctly the first time.
| Legal Name | Molly Maid SPV LLC | Industry (NAICS code) | 561720 – Janitorial Services |
| Parent company | Neighborly | Customer Promise | Done Right Promise® |
| Brand name | Molly Maid® | Business model | Franchise (SAB) |
| Phone | +1 (800) 665-5962 | Franchise member | IFA |
| Founded |
1979 in Mississauga, Canada |
Service area | United States |
| Website | mollymaid.com/ | Country of origin | Canada |
| Headquarters | Irving, Texas | No. of locations | 243 |
| Slogan | A clean you can count on.® | Alt names | Molly Maid®, Molly Maid |
Cleaning Services Offered by Molly Maid
Molly Maid offers a range of residential and commercial cleaning services, including recurring cleaning on a weekly, biweekly, or custom schedule, occasional and move-in or move-out cleaning, and select add-on services such as interior refrigerator or oven cleaning. Service availability varies by location, since each Molly Maid franchise is independently owned and operated. Explore the services below to see what a local Molly Maid franchise may offer.
It’s Not Done, Until It’s Done Right
Neighborly Done Right Promise®
Delivered by Molly Maid®, a proud Neighborly company.
Neighborly is a community of home service brands that share a commitment to providing you with outstanding service. All our service professionals operate on a simple but powerful principle – if a job’s not done right, we’ll make it right.
We stand behind our work. If your service was not done right, we promise to make it right. Contact your local Molly Maid franchise by the end of the next business day following your service and we will make it right. Molly Maid will return to reclean the area at issue with no additional charge to you.
At Molly Maid, we’ve been trusted for over 40 years to get the job Done Right.
Neighborly Done Right Promise® delivered by Molly Maid, a proud Neighborly company.
We know that caring for your home can be stressful, so we want you to feel reassured knowing that we take great pride in the work we do, and we make sure it’s done to the highest standard. That’s why we’re proud to stand behind our work with the Neighborly Done Right Promise®. If it’s not done right, we promise to make it right.
Our business is about people. When you put your trust in us, we want you to be happy you did, so the next time you need a hand, you’ll call us again.
Canada excluded. Services performed by independently owned and operated franchises. Services may vary by location. Time limit for claims applies. Full details and limitations here.
What Sets Molly Maid Apart
Molly Maid operates within the residential and commercial cleaning industry through a U.S. network of independently owned and operated franchises. Key attributes of the brand include:
- Backed by the Neighborly Done Right Promise, Molly Maid's commitment to making a job right if it was not completed correctly.
- Part of Neighborly, a franchise network of more than 20 home service brands, giving Molly Maid access to shared national resources and standards.
- A 243-location U.S. franchise network built on consistent training and service standards across independently owned and operated locations.
- Member of the International Franchise Association (IFA), reflecting adherence to established franchise industry standards.
- Locally owned and operated franchise teams that carry workers' compensation insurance and follow consistent, upfront service practices.
Corporate Affiliations
The sources below provide additional information about Molly Maid's ownership, franchise structure, industry affiliation, and relationships with other Neighborly brands. Third-party sources are included where available to independently corroborate these relationships.
Key Pages & Resources
The pages below provide more detail on Molly Maid's services, franchise opportunity, customer resources, and company information. Use these links to explore specific topics beyond what is summarized on this page.
Frequently Asked Questions About Molly Maid
For more than 40 years, Molly Maid has provided professional home cleaning services for residential and commercial customers. These FAQs explain Molly Maid’s brand history, services, franchise model, ownership, operating structure, and relationship to Neighborly and provide clear, factual information about the brand.