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Reviews from Customers for Molly Maid Reno Sparks

Real Stories, Real Results

Discover what our customers have to say about their experience with us. From insightful feedback to honest opinions, this page is a testament to our commitment to providing exceptional customer service.

4.8/5

813 Ratings | Showing:
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  • B

    bobbie h.

    via Google

    We love our team that comes to our house to clean. They are very nice and friendly and thorough. They tidy up all rooms the house is always brand new feeling when they leave. Smells great too. I would and have recommended this company. Always gives us a text of when there coming and what time they will arrive.

    Owner Response: It means so much to us to hear how much you appreciate the hard work and care our team brings to your home. We’re glad the consistent communication and attention to detail make the entire experience enjoyable for you as we keep your home sparkly clean! Thank you for recommending MOLLY MAID of Reno Sparks—it is the best compliment we could hope for. We look forward to many more visits!
  • T

    Terry O.

    via Google

    Molly Maid produced the most thorough clean may house has ever had. The two young women went to work immediately and cleaned every surface in my house. Outstanding!

    Owner Response: Hi, Terry! That is wonderful to hear! We appreciate you taking the time to share how thorough and dedicated our team was during your cleaning. Thank you for trusting MOLLY MAID of Reno Sparks with your home, and we look forward to helping keep things fresh for you again soon! Your Team at Molly Maid of Reno Sparks
  • S

    Samantha E.

    via Google

    Maria and Christina did an excellent job!

    Owner Response: Thank you, Samantha, for your wonderful feedback! We’re delighted to hear that Maria and Christina did an excellent job for you. Your satisfaction means a lot to us, and we appreciate you taking the time to share your experience. We look forward to helping you keep your home sparkling clean!
  • P

    poodster

    via Google

    We have been using this service for a couple of years. We love them – very friendly and helpful and “our gals” are wonderful. They even clean our bbq area! What I think is great is that the service has never “fallen off” like some agencies who get comfortable an may not be as thorough each time.

    Owner Response: Thank you so much for your longtime support and kind words! We’re delighted to hear that you’ve consistently enjoyed our service and that “your gals” have made such a great impression, even taking care of your BBQ area. Maintaining a high standard of thoroughness and friendliness is so important to us, and we’re grateful for the opportunity to keep serving your home. Thank you for being such a valued part of the MOLLY MAID of Reno Sparks family!
  • M

    Margo J.

    via Google

    Got a move out cleaning. The group did amazing i got all of my deposit back. The house looked better than when I moved in.

    Owner Response: Thank you so much, Margo, for sharing your experience! We’re delighted to hear that your move out cleaning met your expectations and helped you get all of your deposit back. It’s wonderful to know the house looked even better than when you moved in. We appreciate your trust in MOLLY MAID of Reno Sparks and wish you the best in your new place!
  • W

    Wendi K.

    via Google

    Great job ladies Maria Christine

    Owner Response: Thank you so much, Wendi, for your wonderful review! We’re delighted to hear that Maria and Christine did a great job. Your recognition means a lot to our team. We appreciate your trust in MOLLY MAID of Reno Sparks and look forward to continuing to serve you!
  • K

    Karen C.

    via Google

    I want to thank Paty and her team for such a thorough and complete job of cleaning our house today.

    Owner Response: Thank you so much, Karen, for your kind words! We’re delighted to hear that Paty and her team provided a thorough and complete cleaning for your home. Your appreciation means a lot to us, and we look forward to helping keep your home sparkling clean in the future. Thank you for choosing MOLLY MAID of Reno Sparks!
  • M

    Myron M.

    via Google

    Paty, Christa and Maya cleaned our house this morning. They were a bit late from the time we were told but they immediately got out their equipment and went to work. There was no standing around talking just work. They did something that I wish crews in the past had done and that was to dry the laminate floors with a rag on their mop after cleaning. We have numerous small bubbles in the flooring from the amount of moisture left because that was not being done in the past.

    Owner Response: Thank you so much for sharing your experience, Myron! We appreciate your honest feedback and are glad to hear Paty, Christa, and Maya prioritized getting straight to work and delivered a detailed clean for your home. We’re especially pleased that our team took extra care with your laminate floors and addressed a concern you’ve had in the past—preventing moisture issues by drying the floors thoroughly. Your input helps us continuously improve our service, and we’re grateful to have earned your trust. Looking forward to keeping your home at its best!
  • J

    Jenny L.

    via Google

    Paty, Gaby and Bertha are absolutely amazing – trustworthy and always goes above and beyond! We have been approached by other cleaning services and because of these ladies, we will keep on using them!

    Owner Response: Thank you so much, Jenny, for your wonderful review! We’re honored to have your trust and loyalty, and we’re delighted to hear how much you appreciate Paty, Gaby, and Bertha’s dedication to excellent service. We’ll be sure to pass along your kind words to them—they’ll be so happy to know their hard work makes a difference for your family. Thank you for choosing MOLLY MAID of Reno Sparks and letting us care for your home!
  • B

    Buddy

    via Google

    Patty and Bertha do a great job and are very pleasant. Patty even alerted us to an ant problem inside our home. I highly recommend them both.

    Owner Response: Thank you so much for your wonderful review, Buddy! We truly appreciate your kind words about Patty and Bertha. Our team takes pride in not only delivering excellent cleaning but also in looking out for our customers’ homes. We’re glad Patty was proactive in pointing out the ant problem, and we’re grateful for your recommendation. If there’s ever anything more we can do to help, just let us know!
  • R

    Rebecca B.

    via Google

    Christina and Maria did a great job cleaning my house!

    Owner Response: Thank you so much for your wonderful feedback, Rebecca! We’re delighted to hear that Christina and Maria did a great job cleaning your house. Your satisfaction means a lot to us, and we’ll be sure to share your kind words with them. We appreciate your trust in MOLLY MAID of Reno Sparks and look forward to serving you again!
  • T

    Tim J.

    via Google

    Pretty happy overall with the service.

    Owner Response: Dear Tim Johnson, Thank you so much for the five-star rating! We are happy to hear that you were pleased with the service provided by MOLLY MAID of Reno Sparks. We appreciate your business and look forward to seeing you again soon!
  • N

    Nick A.

    via Google

    Christina and Maria did a wonderful job at my workplace. We have. 24,000 SQ manufacturing facility, where they clean the offices and bathrooms. They are thorough and make sure the area is spotless. Thank you Christina and Maria!

    Owner Response: Nick, thank you so much for taking the time to share your experience! We are glad to hear that Christina and Maria are doing such a thorough job keeping your offices and manufacturing facility spotless. We truly appreciate your business and will be sure to pass your kind words along to the team!
  • B

    Bert B.

    via Google

    The crew was great! They always do a fine job and are very friendly.

    Owner Response: Dear Bert, thank you so much for the five-star review! We are so happy to hear that your cleaning crew always does a fine job and provides friendly service. Our team takes great pride in their work, and we appreciate you trusting MOLLY MAID of Reno Sparks with your home. We look forward to seeing you again soon!
  • T

    Tony C.

    via Google

    I booked a move-out cleaning for an apartment. Making the appointment was easy, everyone was very nice and attentive to what I was needing. On the day of the cleaning the crew showed up on time, were very friendly, and ended up doing an amazing job. The place looked just as good as the day I moved in – outstanding work and attention to detail. I will definitely be booking them in the future for all my cleaning needs. Thank you!

    Owner Response: Thank you so much, Tony, for your wonderful review! We’re glad to hear the booking process was smooth and that our team met your expectations with their punctuality, friendliness, and detailed cleaning. It means a lot to know your apartment looked as good as move-in day. We truly appreciate your trust in MOLLY MAID of Reno Sparks and look forward to helping with your future cleaning needs!
  • W

    Wanda E.

    via Google

    Gaby & Berta are wonderful and polite ladies who have came to clean my house. They do a wonderful job. They listen to my priorities and maximize time. The duo is a great team. My doggies, also approve of them. ☺️

    Owner Response: Thank you so much, Wanda, for your kind words! We’re delighted to hear that Gaby and Berta have made such a positive impression—not just with you, but with your doggies too! It’s wonderful to know that they listen to your priorities and maximize their time to deliver a great clean. We truly appreciate your trust in our team and look forward to keeping your home sparkling.
  • J

    Janice G.

    via Google

    Gaby & Bertha have been taking care of our home for that last several years. They, and the rest of the team at Molly Maids, have done a wonderful job.

    Owner Response: Thank you so much, Janice, for your kind words and your continued trust over the years. We’re grateful for the opportunity to care for your home and will be sure to share your compliments with Gaby, Bertha, and the entire team. Your satisfaction means a lot to us, and we look forward to serving you for many more years!
  • K

    Karen B.

    via Google

    Always do a nice job, with attention to detail.

    Owner Response: Thank you, Karen, for the wonderful 5 ⭐rating! We truly appreciate your support and are grateful to be your choice for cleaning services. If there is ever anything more we can do for you, please don’t hesitate to let us know. Your satisfaction means a lot to our team at MOLLY MAID of Reno Sparks!
  • R

    Rachael A.

    via Google

    The ladies that clean my house are incredible. They go above and beyond. I can always count on a perfectly cleaned house. Molly maids are also very flexible with changing cleaning dates and you can add on services such as deep cleaning the fridge or the stove.

    Owner Response: Thank you so much, Rachael, for your wonderful review! We’re delighted to hear that our team consistently goes above and beyond for you and that you’ve found our flexibility and additional service options helpful. Your trust means a lot to us, and we’ll continue working hard to keep your home perfectly clean. We look forward to serving you again soon!
  • P

    Pattie M.

    via Google

    Do a great job. I have Bertha and Gabby. They are great.

    Owner Response: Thank you so much for your kind words, Pattie! We’re delighted to hear that Bertha and Gabby are doing a great job for you. Your feedback means a lot to us, and we’ll be sure to let them know how much you appreciate their hard work. Thank you for choosing MOLLY MAID of Reno Sparks!
  • C

    Cory

    via Google

    Was very pleased with Molly Maid! The price was fair and they did an amazing job. I hadn’t used a cleaning service before but would definitely use them again.

    Owner Response: Hi Cory, thank you so much for choosing MOLLY MAID of Reno Sparks for your first cleaning service! We are glad to hear that you were pleased with the pricing and the results of our team’s hard work. It was a pleasure serving you, and we look forward to the opportunity to help you again in the future!
  • J

    Joe M.

    via Google

    They were awesome in adjusting their schedule to fit our needs! I highly recommend them.

    Owner Response: Thank you so much for your kind words, Joe! We’re glad we could accommodate your schedule and make the process smooth for you. Your recommendation means a lot to us. We look forward to helping you again whenever you need it!
  • W

    Will S.

    via Google

    Molly Maid helped keep my mother’s entire house clean. They were professional, prompt, and great customer service via phone as well.

    Owner Response: Thank you, Will, for taking the time to leave a 5 star review regarding your experience with our home cleaning services! We are thrilled to know you are happy with the clean we completed on your mother’s home and will pass this along to the team. Please call us any time we can help! Your Team at Molly Maid of Reno Sparks
  • R

    Rod G.

    via Google

    Great service! Reliable and friendly!

    Owner Response: Thank you, Rod! We appreciate you taking the time to share your experience with our home cleaning services. We will pass along your five star review to the team and they will be thrilled to hear it! Call us anytime we can help make your home sparkle and shine! Your team at Molly Maid of Reno Sparks.
  • N

    Niesha J.

    via Google

    I didn’t make it easy for them to come over and clean. I work 10-12 hour days so it was hard to prepare. Despite that they came over and did every thing else, and I mean, everything. Besides some organizing and spring cleaning my place is spotless and smells so good. I came home the day they cleaned and finally got to relax without feeling like I needed to be doing something. I’m so grateful. Thank you!!

    Owner Response: Thank you so much, Niesha, for your kind words! We truly appreciate you taking the time to share your experience. We are so glad we could make your life a little bit easier and provide you with a clean, relaxing space to come home to—especially with your busy schedule. Your gratitude means a lot to our team, and we’re always here for you whenever you need us. Thank you for trusting MOLLY MAID of Reno Sparks!
  • T

    Talia S.

    via Google

    They did a great job!

    Owner Response: Hi, Talia! Thank you so much for trusting us to clean your home and for taking the time to leave a five star review to share your experience with our cleaning services. Please call us anytime we can help! Your team at Molly Maid of Reno Sparks.
  • W

    Wendy P.

    via Google

    My experience with this service was really good. At every step they were thorough. Customer Service was easily accessible and contacted me frequently to remind me what was happening and when. The staff members that arrived at my house were on time, very friendly, efficient and had excellent cleaning skills as well. I highly recommend.

    Owner Response: Hi, Wendy! Thank you so much for taking the time to share a review of your experience with our home cleaning services! We will share this with your team and they will be thrilled to hear it! Please call us anytime we can help. Your Team at Molly Maid of Reno Sparks
  • K

    Kate B.

    via Google

    My house feels so clean every time my Molly Maid gals come. I love being in my freshly cleaned home.

    Owner Response: Thank you so much, Kate! We’re delighted to hear that your home feels fresh and clean after each visit from your Molly Maid team. We appreciate your kind words and your trust in us to care for your space. Looking forward to keeping your home shining!
  • J

    Jeanette W.

    via Google

    Molly Maids did an excellent job on the move-out cleaning services we needed. We will definitely be using their services again in the future.

    Owner Response: Thank you, Jeanette, for taking the time to share your review of our move-out cleaning services! We appreciate the opportunity to serve you. We will pass this along to your team–they will be thrilled to hear it! Best wishes to you. Your Team at Molly Maid of Reno Sparks
  • A

    Art C.

    via Google

    The work that was done expertly quickly in the house looks beautiful thank you

    Owner Response: Hi, Art! Thanks for sharing your review of your experience with our home cleaning service! Your team will be thrilled to hear it! Call us anytime we can help! Your Team at Molly Maid of Reno Sparks
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