Molly Maid S Charlotte/Gastonia/Fort Mill/Rock Hill Reviews
Real Stories, Real Results
Discover what our customers have to say about their experience with us. From insightful feedback to honest opinions, this page is a testament to our commitment to providing exceptional customer service.
4.7/5
Showing:-
B
Bodil H.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆My team 34 does such a thorough job every visit and I want them to receive some accolades !
Owner Response: Bodil, Thank you for your wonderful feedback! We’re delighted to hear that Team 34 is delivering such thorough house cleaning services each time they visit. It’s our mission to provide exceptional maid service, and we’ll be sure to pass along your accolades to the team. Your satisfaction means the world to us! Best regards, Molly Maid of S Charlotte/Gastonia/Fort Mill/Rock HillTTasha p.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Team 7. Did amazing work. House looks amazing highly recommend them.
Owner Response: Tasha, Thank you so much for your glowing review of Team 7! We’re delighted to hear that our house cleaning services left your home looking amazing. Your recommendation means a lot to us, and we’re grateful for the opportunity to provide you with our maid service. Best regards, Molly Maid of S Charlotte/Gastonia/Fort Mill/Rock HillMMegan Y.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Our crew gets it perfect each time! Really happy with Molly Maid. Great attention to detail, great with our dog, and always on time.
Owner Response: Megan, We’re delighted to hear that you’re really happy with our house cleaning services! Your kind words about our crew and their attention to detail mean a lot to us. It’s wonderful to know they’re great with your dog and always prompt. Thank you for choosing our maid service! Best regards, Molly Maid of S Charlotte/Gastonia/Fort Mill/Rock HillJJamila N.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Molly maid service has been great. Very attentive to detail. Left the house brand new ! As mom of 3 deep cleaning becomes difficult I highly Recommend this service!
Owner Response: Jamila, We appreciate your wonderful feedback! We’re delighted to hear that our maid service met your expectations and left your home feeling brand new. We understand how challenging deep cleaning can be, especially as a mom of three, and we’re thrilled to be your go-to for house cleaning services. Thank you for recommending us! Best regards, Molly Maid of S Charlotte/Gastonia/Fort Mill/Rock HillJJan M.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Katia and Viviana did beautiful work, swift and thorough! My house is ready to put on the market.
Owner Response: So glad to hear your home is all set for the market and that our team made the process easy for you. Thank you for choosing Molly Maid of S Charlotte/Gastonia/Fort Mill/Rock Hill and for sharing your experience. We’d love to help again whenever you need it!CChinex
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Team 12 did a good job cleaning
Owner Response: We appreciate you sharing this, Chinex. It’s great to know the service met your expectations. Thank you for choosing Molly Maid of S Charlotte/Gastonia/Fort Mill/Rock Hill, and we’d be happy to help you again!BBeth b.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Wonderful company that is always on time and cleans with attention to detail.
Owner Response: Glad to know our punctuality and detailed work made a difference for you. Thank you for sharing your experience with Molly Maid of S Charlotte/Gastonia/Fort Mill/Rock Hill. We’d love to help you again soon!NNatalie O.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆T12 came and did a move out clean for us— they were phenomenal! They cleaned everything thoroughly and were so sweet and pleasant to work with. They definitely made us want to hire Molly Maids again in the future!
Owner Response: Natalie, Thank you so much for your fantastic feedback! We’re delighted that T12 exceeded your expectations with their move-out clean. It’s wonderful to hear that you found our maid service both thorough and pleasant. We’re thrilled that you’re considering our house cleaning services again in the future! Best regards, Molly Maid of S Charlotte/Gastonia/Fort Mill/Rock HillKK S.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Yancy & Anna did a great job cleaning our home! They took their time & paid attention to detail!
Owner Response: It’s great to know your home was cleaned to your satisfaction. We appreciate you sharing such positive feedback about your experience with Molly Maid of S Charlotte/Gastonia/Fort Mill/Rock Hill. Thank you for choosing us, and we’d be happy to help again whenever you need a cleaning!ZZayla E.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Adriana and Ismara (team 12) did a great job cleaning my small apartment. I am satisfied and will be using Mollie Maids again!
Owner Response: It’s great to hear you were happy with your experience. Thank you for choosing Molly Maid of S Charlotte/Gastonia/Fort Mill/Rock Hill and sharing your feedback. We look forward to helping you keep your apartment clean again soon!RRuu (.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Team 12 did a wonderful job cleaning such a large house. They were very kind, thorough, and we would love to have them clean for us again in the future. I especially appreciated the small touches, like how they arranged my dog’s toys and blankets so neatly and cutely. It made the house feel extra cozy when we came home.
Owner Response: It’s fantastic to hear how much you enjoyed your experience with Molly Maid of S Charlotte/Gastonia/Fort Mill/Rock Hill. We’re really glad our team made your home feel cozy with those thoughtful touches, especially for your dog. Thank you for taking the time to share these kind words. We’d be delighted to help keep your home looking its best again in the future!TTara K.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Guadalupe and Marta were AMAZING!!!!! I would love to set up a monthly visit with them!! Let tip in hopes of their return!! Ty!!! 🥰
Owner Response: Tara, Thank you so much for your wonderful review! We’re delighted to hear that Guadalupe and Marta provided exceptional maid service. We’ll pass along your kind words to them. Setting up a monthly visit sounds fantastic, and we’re here to ensure that our house cleaning services continue to meet your expectations. Your support means a lot to us! Best regards, Molly Maid of S Charlotte/Gastonia/Fort Mill/Rock HillLLinyun Y.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Ismara and Adriana did a fantastic job! The glass pendent lights over my kitchen island have never been so clear ✨
Owner Response: Thank you so much, Linyun, for your wonderful feedback! We’re delighted to hear that Ismara and Adriana made your kitchen lights shine like never before. We truly appreciate your kind words and are grateful for the opportunity to help make your home sparkle.DDarryl T.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Very professional staff, they were on time and provided an excellent cleaning of my home. I would highly recommend Molly Maid.
Owner Response: Thank you so much, Darryl, for your kind words and recommendation! We’re delighted to hear our team was on time and provided an excellent cleaning experience for your home. It means a lot to know you consider us professional and would recommend Molly Maid. We look forward to serving you again!KKristina K.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆They always do a great job! Would definitely recommend!
Owner Response: Thank you so much, Kristina, for your wonderful feedback! We truly appreciate your recommendation and are delighted to hear that you’ve consistently had a great experience with our team. Your support means a lot to all of us at Molly Maid of S Charlotte/Gastonia/Fort Mill/Rock Hill, and we look forward to continuing to provide you with excellent service!WWalter M.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Tenant had not cleaned floors in a very long time. The Molly Maid team #23 left the floors looking new in under 3 hours. I was very impressed and appreciated their work and time efficiency! Far exceeded my expectations.
Owner Response: Walter, thank you so much for your wonderful feedback! We’re delighted to hear that Team #23 was able to make such a difference with the floors and exceed your expectations. Time efficiency and thorough results are top priorities for us, and we truly appreciate you recognizing the team’s hard work. If you ever need our help again, we’d be happy to assist!LLeona M.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Very good service and customer service.
Owner Response: Thank you so much for your kind words, Leona! We’re delighted to hear that you were happy with our service and customer care. Your feedback means a lot to our team at Molly Maid of S Charlotte/Gastonia/Fort Mill/Rock Hill, and we look forward to serving you again in the future!LLaura W.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Great team and very professional
Owner Response: Thank you so much, Laura, for your wonderful feedback! We’re delighted to hear you found our team professional and enjoyed your experience. Your kind words mean a lot to us, and we look forward to serving you again in the future!KKatherine G.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Team 16 was the best! They were very prompt and accommodating with my dogs. They were great at communicating. My house is very clean, they even made the beds and washed the sheets. My dogs came in as they were leaving and left paw prints and they came back and wiped it down without me even asking! Great customer service.
Owner Response: Katherine, Thank you for the fantastic review! We’re delighted to hear that Team 16 provided such outstanding maid service and were accommodating with your dogs. It’s wonderful that you appreciated their communication and the thorough house cleaning services they provided, including making the beds and washing the sheets. Going the extra mile to clean up after your dogs demonstrates our commitment to excellent customer service. We’re so glad you had a positive experience with our cleaning services. Best regards, Molly Maid of S Charlotte/Gastonia/Fort Mill/Rock HillRRonnye B.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Yency and Alejandra were fantastic! They arrived on time and immediately started working. They were friendly and courteous, and of course they did an excellent job with the cleaning.
Owner Response: Thank you so much, Ronnye, for your wonderful feedback! We’re thrilled to hear that Yency and Alejandra impressed you with their punctuality, professionalism, and the excellent cleaning they provided. We appreciate you highlighting their friendly and courteous service—your satisfaction is our top priority. We look forward to serving you again!Kkristine L.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆We’ve been customers of Molly Maid for over 15 years, and we continue to be impressed by their service, attention to detail, flexibility, and outstanding customer care. I still can’t replicate how the team perfectly fluffs the bed, pillows, and comforter—it truly feels like coming home to a resort! We always look forward to walking in after our Molly Maid team has been here.
Owner Response: Kristine, Thank you for your kind words and for being a loyal customer for over 15 years! We’re delighted to hear that our house cleaning services and attention to detail make you feel like you’re coming home to a resort. It’s wonderful to know that our team provides you with the service and comfort you look forward to. Your continued satisfaction is our top priority. Best regards, Molly Maid of S Charlotte/Gastonia/Fort Mill/Rock HillSsharon
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆We had a deep clean. Very thorough Did an excellent job. Couldn’t have asked for anything better. We will be hiring them on a regular basis.
Owner Response: Sharon, We’re delighted to hear that you were pleased with our deep clean! Knowing that our house cleaning services exceeded your expectations truly makes our day. We’re excited to provide you with our regular maid service and continue delivering excellent cleaning services. Best regards, Molly Maid of S Charlotte/Gastonia/Fort Mill/Rock HillTTrevor W.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Professional and efficient work. Viviana and her team did a great job and the admin staff did well to assist with coordinating the schedule on a tight deadline.
Owner Response: Trevor, Thank you so much for your positive feedback! We’re delighted to hear that you found our house cleaning services professional and efficient. Viviana and her team truly appreciate your kind words, and our admin staff is glad to have assisted you with scheduling on a tight deadline. It’s always our goal to provide top-notch cleaning services and maid service that meet your needs. Best regards, Molly Maid of S Charlotte/Gastonia/Fort Mill/Rock HillCChristie S.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆I have been using Molly Maid for several years now and I have been very impressed with team 23!!! In the past, other companies have not been impressive. I was always having to go behind them and clean areas that were missed. I never have to do that anymore!!! Not only is team 23 the best team, but they are so very kind! I completely trust them and feel very comfortable giving them my garage door code when I am unable to be home when they come to clean! I couldn’t be happier with team 23! I am also impressed with Amber who answers the phone when I need to get a message to the team! She is not only professional, but very kind as well!!! Over all, I have never had a bad experience with Molly Maid!!!
Owner Response: Christie, We truly appreciate your kind words and loyalty to our house cleaning services! It’s fantastic to hear how impressed you are with Team 23 and their attention to detail. Knowing you trust them and feel comfortable is incredibly important to us. Amber will be thrilled to hear your compliments as well—it’s great to know she’s providing the professional and kind maid service you expect. Thank you for sharing your positive experiences, and we look forward to continuing to provide exceptional cleaning services for you. Best regards, Molly Maid of S Charlotte/Gastonia/Fort Mill/Rock HillBbob
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Hesmin and Katie EXCELLENT JOB. HARD WORKERS. APPRECIATE JOB THEY DID!!!
Owner Response: Bob, Thank you so much for your wonderful review! We’re delighted to hear that Hesmin and Katie did an excellent job with your house cleaning. Our team is committed to providing exceptional cleaning services, and it’s fantastic to know that their hard work made a positive impact. We truly appreciate your kind words and look forward to continuing to serve you with our maid services. Best regards, Molly Maid of S Charlotte/Gastonia/Fort Mill/Rock HillTTonya B.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Team #29 (Mint Hill) is amazing. Professional, quick, and most importantly detailed with cleaning. Thanks, May and team!🫶🏾
Owner Response: Tonya, Thank you so much for your wonderful feedback! We’re delighted to hear that Team #29 in Mint Hill impressed you with their professional and detailed house cleaning services. We’ll make sure to pass your kind words along to May and the team. We truly appreciate your support and look forward to continuing to provide you with exceptional cleaning services. Best regards, Molly Maid of S Charlotte/Gastonia/Fort Mill/Rock HillJJoAnn W.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Ashly and Monse, Team #23, are absolutely wonderful! From the moment they began cleaning m home,, they were warm and friendly. They always do such an amazing job and pay attention to all the little details that really make a difference. My home always feels so fresh and clean when they were done, and you can truly tell they care about the work they do. I feel like they always bring a little extra care and kindness into my home. I really appreciate the above and beyond they give to their work. There have been times after my family or guests have left when they’ve put in extra effort to help get my home back to normal, and that truly means a lot. I’m so grateful for the job they continue to do and would happily recommend them to anyone. Team #24, Ashly and Monse are a fantastic team!
JJim K.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆My cleaners Adriana & Esmara were fabulous. Did a fantastic job cleaning for me. Polite. Professional. Thorough. Polite and professional. If you can request them! Thanks so much!
Owner Response: Jim, Thank you for sharing your experience with our maid service! We’re delighted to hear that Adriana and Esmara provided such a fantastic house cleaning service. Their professionalism and thoroughness are qualities we value highly, and your acknowledgment means a lot to us. We truly appreciate your recommendation and look forward to serving you again with our top-notch cleaning services. Best regards, Molly Maid of S Charlotte/Gastonia/Fort Mill/Rock HillPpatrina N.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Molly maid have very experienced workers and they work hard too and don’t complain about anything. I love Molly Maid!!!
Owner Response: Patrina, Thank you so much for your kind words! We truly appreciate your recognition of our experienced team and their dedication to providing excellent house cleaning services. It’s wonderful to hear you love Molly Maid and our commitment to delivering top-notch cleaning services. Your satisfaction is our priority! Best regards, Molly Maid of S Charlotte/Gastonia/Fort Mill/Rock HillGGabrielle C.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Team 1 was amazing!!!! They did our initial deep clean, and our home has never looked and smelled so fresh! It’s like we just moved in. Aside from the great attention to detail in cleaning our home, the team was so sweet and accommodating. They checked in throughout the cleaning and made sure we looked it over before they left. They were quick, efficient, and friendly. 10/10! Highly recommend!
Owner Response: Gabrielle, Thank you so much for sharing your wonderful experience with Team 1! We’re delighted to hear how thrilled you are with the initial deep clean. Knowing that your home feels fresh and new is exactly what we strive for with our house cleaning services. Our team truly enjoys being accommodating and attentive, and it’s fantastic to hear they made such a positive impact. Your kind words about their efficiency and friendliness are greatly appreciated. We look forward to continuing to provide you with exemplary cleaning services in the future. Your recommendation means the world to us! Best regards, Molly Maid of S Charlotte/Gastonia/Fort Mill/Rock HillService You Can Trust!
Let us know how we can help you today.
Why Choose Us?
-
Backed by the Neighborly Done Right Promise®
We’ve been around over 40 years and know how to provide the best clean within your budget and schedule, and with no term contracts. With our 44-point checklist, it’s a clean you can count on. If it’s not done right, we’ll make it right.
-
Trusted and Screened Cleaning Professionals
Our employees are trained, insured and background checked for peace of mind. We are locally owned and operated.
-
Customized Cleaning
Don’t settle for a one-size-fits-all approach to cleaning. Let us create a customized cleaning plan tailored to you and your needs.
-
Easy Online Scheduling
We know you’re busy, so we make it easy to get an estimate and schedule an appointment. Book online or give us a call directly.
Molly Maid is part of the Neighborly family of home and commercial service providers.Searching through dozens of home and commercial service providers is a thing of the past. Rely on Neighborly’s national network of trusted, local service professionals for all your home and commercial service needs.
Neighborly is all you need to rememberDownload the AppTell us where you're located