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Customer Reviews For Cleaning Services In Joliet, IL

Real Stories, Real Results

Discover what our customers have to say about their experience with us. From insightful feedback to honest opinions, this page is a testament to our commitment to providing exceptional customer service.

4.8/5

235 Ratings | Showing:
  • Joshua W.

    via Google

    Team #5 does a fantastic job! It’s so refreshing to come home to a clean and tidy home. I’d be lost without them. Thank you!

    Owner Response: Joshua, thank you for the wonderful review! We’re so happy to hear that Team #5 does a fantastic job and that coming home to a clean, tidy home makes such a difference. We truly appreciate you choosing our house cleaning services, cleaning services, and maid service. Warmly, Molly Maid of the Southwest Suburbs and Three Rivers
  • Lori R.

    via Google

    Molly Maids offered service at an affordable price, the hours of operation to get a hold of someone to book a service was great…I booked my service on the weekend when other companies were closed. The employees were on-time and thorough. I would highly recommend this company!

    Owner Response: Lori, thank you for the wonderful review and recommendation! We’re happy to hear our weekend availability made booking convenient and that our team was on-time and thorough. We appreciate you choosing us for your house cleaning services, and we’re grateful for the chance to provide dependable cleaning services and maid service at an affordable price. Warmly, Molly Maid of the Southwest Suburbs and Three Rivers
  • Nina L.

    via Google

    O happy day! So glad to have found Molly Maids in my area. The team did a great job on the deep clean appointment for our initial clean! Already scheduled our every 2 week cleaning. I call it peace of mind.

    Owner Response: Nina, thank you for sharing such a wonderful review! We’re so happy to hear your initial deep clean brought you peace of mind and that our team did a great job. It means a lot that you’ve already scheduled recurring visits every two weeks. We look forward to continuing to provide reliable house cleaning services, cleaning services, and maid service for your home! Warmly, Molly Maid of the Southwest Suburbs and Three Rivers
  • T.M.V. J.

    via Google

    Had to have a redo cleaning for a not so good of job from a different crew. I asked for a new crew and They sent Team 1 (Jamie, Olga & Sherlin) and WOW what a great job! I am sooo very happy. I will be only requesting them for my future cleanings. Thank you ladies for a wonderful job!!

    Owner Response: T.M.V., thank you for giving us the opportunity to make things right. We’re so happy to hear that Team 1—Jamie, Olga, and Sherlin—delivered the level of care you expected and left you feeling so satisfied with your cleaning. We appreciate your trust in our house cleaning services, cleaning services, and maid service, and we’ll be sure to share your kind words with the team. We look forward to helping with your future cleanings! Warmly, Molly Maid of the Southwest Suburbs and Three Rivers
  • Falon J.

    via Google

    Listen these ladies don’t play nooo games! I love them they get in & out and my house be clean and smelling great! They play with my Yorkie when they have time & the phone/text customer service is incredible!! 10/10 recommend

    Owner Response: Falon, Thank you so much for your fantastic review! We’re delighted to hear that you love our house cleaning services and that your home is left clean and smelling great. It’s wonderful to know that our team could also spend some time with your Yorkie—how fun! We’re glad our phone and text customer service has been incredible for you. Your recommendation means the world to us! Best, Molly Maid of the Southwest Suburbs and Three Rivers
  • Micxi P.

    via Google

    I had a good first experience with molly maid! team 4 came by and did a deep cleaning the ladies were amazing and very respectful looking forward to my next cleaning

    Owner Response: We appreciate you sharing your first experience and are glad to hear the deep cleaning went so well. Thank you for choosing Molly Maid of the Southwest Suburbs and Three Rivers. It’s wonderful that our team made such a good impression, and we look forward to your next cleaning!
  • June V.

    via Google

    Molly Maid did an excellent job. They even vacuumed our shades and the edges of our wall to wall carpets and both really needed it! We would recommend them.

    Owner Response: Thank you so much, June, for your kind words and your recommendation. We’re thrilled to hear you noticed the extra touches, like vacuuming the shades and carpet edges—it’s our goal to make sure every detail is taken care of. Your satisfaction means a lot to our team. If there’s ever anything more we can do for you, please let us know!
  • Quincy

    via Google

    Team #3 were AMAZING! They explained what they were going to do and when they were done the house was immaculate. Wonderful experience.

    Owner Response: Thank you so much, Quincy, for your wonderful review! We’re thrilled to hear that Team #3 provided you with such an amazing experience and made sure you knew exactly what to expect. It’s fantastic to know your home was left immaculate and that you were happy with the results. We truly appreciate your kind words and look forward to helping you again in the future!
  • Andrea W.

    via Google

    Team № 1 did an amazing job cleaning our house.

    Owner Response: Thank you so much, Andrea, for your wonderful feedback! We’re thrilled to hear that Team № 1 did an amazing job cleaning your house. Your kind words mean a lot to us, and we’ll make sure to share your appreciation with the team. If there’s anything else we can do for you in the future, don’t hesitate to let us know. Thanks again for choosing Molly Maid of the Southwest Suburbs and Three Rivers!
  • PETE’S

    via Google

    1st time experience was amazing 👏 The house is clean already but they definitely took it up a notch and made it next level. Everyone was super nice and worked fast. I was impressed. Thank you team #1 Jamie, Liz, & Camila. Excellent customer service and thank you for the incredible cleaning job 👏

    Owner Response: PETE’S MY DJ, We’re thrilled to hear that your first experience with our maid service was amazing! It’s fantastic that Jamie, Liz, and Camila elevated your home’s cleanliness to the next level. Our team always strives to provide excellent customer service and efficient house cleaning services. Thank you for recognizing their hard work. We look forward to serving you again! Best, Molly Maid of the Southwest Suburbs and Three Rivers
  • Kelly W.

    via Google

    The cleaning team did an excellent job! They were on time, friendly and professional. They did the initial clean of my house and it looks 100x better than before! Shout out to Jamie and Liz for doing amazing work, thank you for helping get my house spotless! I hope I get their team every time. I would recommend them to anyone.

    Owner Response: Kelly, Thank you so much for your wonderful review! We’re delighted to hear that our cleaning team exceeded your expectations. Jamie and Liz will be thrilled with your shout-out! Ensuring your home looks its best is what our house cleaning services are all about. We look forward to providing you with exceptional maid service every time. Your recommendation means the world to us. Warm regards, Molly Maid of the Southwest Suburbs and Three Rivers
  • C M.

    via Google

    So easy to schedule on-line and provide details as to what needed cleaning. Leticia and Sherlin arrived right on time. We did a walk through to review what needed to be done. Move out / deep clean took approximately 3 hours. Very satisfied with the work done. Team was professional and very pleasant. I would use Molly Maids again if the need arises. Thank you very much!

    Owner Response: C Martin, We’re delighted to hear about your positive experience with our maid service! It’s wonderful to know that scheduling online was easy and that Leticia and Sherlin made the process smooth and professional. We take pride in offering exceptional house cleaning services, and we’re thrilled to see your satisfaction with the deep clean. Thank you for choosing Molly Maid of the Southwest Suburbs and Three Rivers. We look forward to serving you again whenever you need our cleaning services! Molly Maid of the Southwest Suburbs and Three Rivers
  • Ollie C.

    via Google

    Excellent experience. A highly motivated team of workers, Devin and Michelle, did an excellent job of cleaning my house.

    Owner Response: Ollie, Thank you for sharing your excellent experience with us! We’re delighted to hear that Devin and Michelle provided top-notch house cleaning services. Our team is dedicated to delivering exceptional maid service, and it’s rewarding to know they met your expectations. We look forward to continuing to serve you with our cleaning services in the future! Best, Molly Maid of the Southwest Suburbs and Three Rivers
  • Herman W.

    via Google

    maids work professionaly great to have a clean house maids are good with keeping appointments

  • Scott G.

    via Google

    The two maids did a great job

    Owner Response: Scott, thank you for sharing your experience with us! We’re delighted to hear that our maid service met your expectations. Our team is dedicated to providing top-notch house cleaning services, and your feedback assures us we’re on the right track. We look forward to serving you again soon! Best regards, Molly Maid of the Southwest Suburbs and Three Rivers
  • Emmelien G.

    via Google

    They did a wonderful and thorough job

    Owner Response: Emmelien, we’re delighted to hear that you were pleased with our house cleaning services! Our team takes pride in providing thorough and exceptional cleaning services, and it’s wonderful to know we met your expectations. Thank you for choosing Molly Maid of the Southwest Suburbs and Three Rivers. We look forward to serving you again! Molly Maid of the Southwest Suburbs and Three Rivers
  • Deborah R.

    via Google

    Easy to schedule. Received very comprehensive ‘move in’ cleaning. Team was timely, polite and efficient

    Owner Response: Deborah, thank you for sharing this wonderful 5-star review! We’re so glad to hear that scheduling your move-in cleaning was easy and that our Molly Maid of Joliet team delivered the comprehensive, timely, and efficient house cleaning experience you were expecting. Our insured, trained professionals take pride in providing reliable cleaning services with a polite and thoughtful approach each visit. We appreciate you choosing Molly Maid for your home’s cleaning needs — it truly means a lot to our whole team. – Molly Maid of the Southwest Suburbs and Three Rivers
  • Sri G.

    via Google

    On time, did a great job.

    Owner Response: Sri, thank you for your kind words! We’re delighted to hear that you were pleased with our house cleaning services. Punctuality and quality are important to us, and it’s wonderful to know we met your expectations. If you ever need our maid service again, we’re here to help! Best regards, Molly Maid of the Southwest Suburbs and Three Rivers
  • Jolene D.

    via Google

    This was the first cleaning- before I start having monthly cleaning.

    Owner Response: Jolene, Thank you for choosing Molly Maid of the Southwest Suburbs and Three Rivers for your first cleaning! We’re delighted to hear you’re planning on monthly cleaning services. Our team is here to provide exceptional house cleaning services each time. We look forward to continuing to serve you! Best, Molly Maid of the Southwest Suburbs and Three Rivers
  • Megan P.

    via Google

    I will use them for the rest of my life! Thank you!

    Owner Response: Megan, We’re delighted to hear that you’re so pleased with our house cleaning services! Your enthusiasm means the world to us. Thank you for choosing Molly Maid of the Southwest Suburbs and Three Rivers. We look forward to keeping your home sparkling clean for years to come! Best, Molly Maid of the Southwest Suburbs and Three Rivers
  • Monmouth

    via Google

    The ladies were great ! They did a professional job ! I would use again in a minute!

    Owner Response: Monmouth Home Services, Thank you so much for your wonderful feedback! We’re delighted to hear that you found our house cleaning services professional and that you’d choose our maid service again. It’s always our aim to provide exceptional cleaning services that leave our clients satisfied. Looking forward to serving you again soon! Molly Maid of the Southwest Suburbs and Three Rivers
  • Tempestt T.

    via Google

    Azucona and Lupita are amazing! They come in and are quick and effective. Our home always looks so amazing after they leave! They are a pleasure to have!

    Owner Response: Tempestt, thank you for sharing your experience with Azucona and Lupita! We’re delighted to hear how their quick and effective house cleaning services leave your home looking amazing. It’s a pleasure to provide you with a top-notch maid service. We look forward to continuing to serve you! Best, Molly Maid of the Southwest Suburbs and Three Rivers
  • Natalie R.

    via Google

    Team 5 is amazing!! They came and cleaned my aunts horribly dirty place and they made it sparkle!!

    Owner Response: Natalie, thank you so much for your glowing review! We’re delighted to hear that Team 5 exceeded your expectations with our house cleaning services. It’s wonderful to know they transformed your aunt’s place and made it shine. Your support means a lot to us! Warm regards, Molly Maid of the Southwest Suburbs and Three Rivers
  • Trudi U.

    via Google

    friendly & efficient service

    Owner Response: Trudi, Thank you so much for your kind words! We’re delighted to hear that you found our house cleaning services both friendly and efficient. Our team at Molly Maid of the Southwest Suburbs and Three Rivers is dedicated to providing top-notch maid service, and it’s rewarding to know we hit the mark for you. Looking forward to serving you again soon! Best regards, Molly Maid of the Southwest Suburbs and Three Rivers
  • Paul I.

    via Google

    The team did a great job- our home is now ready for our move-in!

    Owner Response: Paul, We’re delighted to hear that our maid service could help get your home ready for move-in! It’s wonderful to know our house cleaning services made a difference for you. Should you need any further cleaning services in the future, don’t hesitate to reach out. Thank you for choosing Molly Maid of the Southwest Suburbs and Three Rivers!
  • John K.

    via Google

    Great crew

    Owner Response: John, thank you so much for your kind words! We’re delighted to hear that you found our crew great. Providing exceptional house cleaning services is our top priority, and your feedback encourages us to keep up the good work. If there’s anything more we can do for you, please let us know. We look forward to serving you again with our maid service. Best regards, Molly Maid of the Southwest Suburbs and Three Rivers
  • Lynne J.

    via Google

    I had an apt. for a deep clean just before the home went on the market. The team did a great job! Thank you.

    Owner Response: Lynne, thank you for choosing Molly Maid of the Southwest Suburbs and Three Rivers for your deep clean. We’re delighted our team could assist before your home went on the market. If you need any more house cleaning services or maid service in the future, we’re here to help. Best of luck with the sale! Warm regards, Molly Maid of the Southwest Suburbs and Three Rivers
  • Robin L.

    via Google

    3 cleaners made short time of a dusty house!! Team 5 rules!!!

    Owner Response: Thank you so much, Robin! We’re glad to hear that our Team 5 could make quick work of your house cleaning needs. We appreciate you recognizing their hard work and dedication. Team 5 truly does rule! Best – Your Molly Maid of the Southwest Suburbs and Three Rivers Team, KY
  • Vonde

    via Google

    Mimi, Naya and Jaalyn were great! Very professional, quick, kind and our home looks fantastic. Price was very reasonable and I’m looking forward to using Molly Maid services again.

    Owner Response: Thank you so much for sharing your wonderful experience with Mimi, Naya, and Jaalyn. It’s great to hear that you found the team professional, efficient, and kind, and that you’re pleased with how your home looks. Your feedback about the reasonable pricing is also appreciated. We look forward to servicing your home in the future!
  • Ben H.

    via Google

    We hired Molly Maid for a one-time clean. The difference was like night and day. We had Team #2, Jamie, Sandy, and Jaalyn. They were thorough with everything they did.

    Owner Response: Thank you so much for sharing your experience, Ben! It’s wonderful to hear that Team #2—Jamie, Sandy, and Jaalyn—made such a noticeable difference during your one-time clean. Your kind words about their thoroughness mean a lot.

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    We’ve been around over 40 years and know how to provide the best clean within your budget and schedule, and with no term contracts. With our 44-point checklist, it’s a clean you can count on. If it’s not done right, we’ll make it right.

  • Trusted and Screened Cleaning Professionals

    Our employees are trained, insured and background checked for peace of mind. We are locally owned and operated.

  • Customized Cleaning

    Don’t settle for a one-size-fits-all approach to cleaning. Let us create a customized cleaning plan tailored to you and your needs.

  • Easy Online Scheduling

    We know you’re busy, so we make it easy to get an estimate and schedule an appointment. Book online or give us a call directly.

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