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Molly Maid of St. Charles County
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Molly Maid Of St. Charles County Customer Reviews

Real Stories, Real Results

Discover what our customers have to say about their experience with us. From insightful feedback to honest opinions, this page is a testament to our commitment to providing exceptional customer service.

4.5/5

385 Ratings | Showing:
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  • R

    Robert L.

    via Google

    Very professional. Did not waste time. Very pleasant to deal with. Very courteous.

    Owner Response: Robert, that’s exactly how we want every visit to feel. Professional, efficient, and genuinely pleasant from the moment the team arrives. Taking care of homes and the people in them is what we do best, and we’re grateful for the opportunity to take care of yours. Thank you for sharing your Molly Maid experience! Molly Maid of St. Charles County
  • J

    Jeffrey G.

    via Google

    They are great. Efficient and timely

    Owner Response: Efficient and timely service is music to our ears, Jeffrey! Thanks for the five stars and for letting our team take care of your home. Molly Maid of St. Charles County
  • L

    Linda F.

    via Google

    Very happy with Molly Maids!! My house is spotless when the Ladies leave!!!!!! ❤️

    Owner Response: Linda, we’re so glad to hear you’re very happy and that your house is spotless when the ladies head out. We’ll make sure they know how much you notice their work, and we can’t wait to come back next time. Molly Maid of St. Charles County
  • T

    Toni E.

    via Google

    The 2 ladies that worked my final cleanout getting house ready for listing pics did a fabulous job. I have no complaints with their services. They were attentive to all of my requests, friendly, courteous and hard working.

    Owner Response: Toni, getting a home ready for listing photos is a big deal, and we are glad the team rose to the occasion. Being attentive to every request while working hard and staying friendly? That’s just the Molly Maid way. It was an honor to be a part of getting your home looking its best for this next chapter. Wishing you a successful sale! Molly Maid of St. Charles County
  • J

    Julia G.

    via Google

    Molly Maid was very prompt and professional with communication. The service was great and the house was very clean.

    Owner Response: Julia, prompt communication and a clean home at the end of the day, that is exactly what we strive to deliver every time! We are committed to making the whole experience feel easy and worry-free, from the first call to the final wipe-down. Thank you for sharing your Molly Maid experience, and we look forward to taking care of your home again! Molly Maid of St. Charles County
  • R

    Roger E.

    via Google

    The cleaners are friendly, professional and efficient.

    Owner Response: Taking care of homes and those in them is what we do best, Roger. Thank you for recognizing our home service professionals and the effort they put into making your home sparkle for you! Molly Maid of St. Charles County
  • C

    chandler P.

    via Google

    I had a great experience working with Rebecca and Shy they were very thorough in their clean and so kind. I am hosting a party this weekend and it really helped to have a nice deep clean before having guests over! Thank you Molly Maid!

    Owner Response: Getting the house ready for guests can be stressful, so we’re happy Rebecca and Shy could help you feel prepared, Chandler. Thanks for trusting Molly Maid for that deep clean and for taking the time to leave this review. Molly Maid of St. Charles County
  • N

    Noelle K.

    via Google

    Friendly, efficient and love my home after they’re finished cleaning.

    Owner Response: We’re glad the cleaning felt efficient and left your home feeling so nice, Noelle. We appreciate you taking a moment to share this. Thank you! Molly Maid of St. Charles County
  • J

    Julie E.

    via Google

    Professional, cheerful, hardworking! Love a molly maids day!

    Owner Response: We love a Molly Maid day, too, Julie! We’re committed to delivering consistently exceptional cleaning, and we’re glad you appreciate our team’s positivity and dedication. Thanks for taking the time to share your experience. Molly Maid of St. Charles County
  • S

    Sherry M.

    via Google

    We are very happy with the ladies who clean for us, Sam and Adriana. They are always pleasant and ask if there is anything else they can do.

    Owner Response: Sam and Adriana will be glad to see this, Sherry. We appreciate you choosing us for your house cleaning, and we’re happy they continue to make each visit feel easy and pleasant. Thanks for taking the time to leave us a review. Molly Maid of St. Charles County
  • M

    Michelle P.

    via Google

    The team was incredibly friendly, timely, and did an amazing job! Got into all the dirty crevices in the kitchen and windowsills and everything in between. Highly recommend!

    Owner Response: It’s wonderful hearing how detailed the team was with your kitchen and windowsills during your deep clean, Michelle. Thank you for the recommendation. Molly Maid of St. Charles County
  • J

    Janet P.

    via Google

    It was great. My original team arrive, and I couldn’t be happier!

    Owner Response: We appreciate your five-star review, Janet! It’s great to hear that you’re so pleased with our service. A clean home is a healthy home! Molly Maid of St. Charles County
  • L

    Lisa T.

    via Google

    Would definitely recommend! Best we have had!

    Owner Response: Lisa, thank you for your recommendation of our cleaning services! We couldn’t be happier to hear you consider us the “best”! Molly Maid of St. Charles County
  • N

    Natalie E.

    via Google

    I’m very pleased with my initial cleaning. The team did an excellent job. I’ve already recommended Molly Maids to my friends.

    Owner Response: We’re proud to earn your recommendation, Natalie! We’re here to help you take back your time and enjoy a freshly cleaned home, and we’re looking forward to working with you. Thank you for your review! Molly Maid of St. Charles County
  • H

    Heidi H.

    via Google

    The team was great and I always stick with Molly Maids! They are consistent and do quality work!!

    Owner Response: Your ongoing trust and stellar review mean a lot to us, Heidi! We take pride in making your home shine, and we’re honored to be your top choice for cleaning service. Molly Maid of St. Charles County
  • M

    Matrixprime83

    via Google

    Molly Maid made the whole process so easy — scheduling was simple and convenient, and the team showed up right on time. They left my house absolutely spotless, paying attention to every detail and making the whole place feel fresh and welcoming. If you want a cleaning service that’s reliable, professional, and leaves your home sparkling, I can’t recommend Molly Maid enough!

    Owner Response: Your recommendation means the world to our team! We strive to provide a clean you can count on, and it’s wonderful to hear that our team’s thorough and professional service made a difference for you. Thank you for taking the time to share your kind feedback! Molly Maid of St. Charles County
  • T

    Trisha T.

    via Google

    They showed up early and did a great and thorough job for my apartment move-out cleaning.

    Owner Response: Trisha, thank you so much for trusting our team! We strive to deliver a clean you can count on, and we’re so glad that we could help make the move-out process go smoothly! Molly Maid of St. Charles County
  • M

    megan k.

    via Google

    Everyone is always so great! They work quickly but always do such a great job and pay such good attention to details. Their work takes such a weight off of our shoulders from not having to keep up with cleaning as much.

    Owner Response: Megan, thank you for your wonderful feedback! We’re here to help you take back your time, and we’re so glad to know that our team has been efficient and thorough. We’re honored to be welcomed into your home! Molly Maid of St. Charles County
  • D

    Diego R.

    via Google

    Molly Maid did an absolutely amazing job with my move-out cleaning! They left my old apartment spotless — every corner was cleaned to perfection. When I walked in after they finished, it felt like I was stepping into a home staged for a showing. I couldn’t believe how fresh, tidy, and polished everything looked. Their attention to detail and professionalism truly made a stressful move feel much easier. Highly recommend!

    Owner Response: Diego, we’re so glad our team could help take some stress off your plate during your move. It means a lot that the space felt fresh and polished when you returned. Thank you for the kind words and for recommending Molly Maid for move-out cleaning! Molly Maid of St. Charles County
  • J

    Joana H.

    via Google

    Girls were friendly and hard workers and left our home sparkling clean.

    Owner Response: It’s wonderful to know that our team left your home sparkling fresh, Joana. Thank you so much for sharing your feedback with us! Molly Maid of St. Charles County
  • L

    Linda F.

    via Google

    Very happy with Molly Maids! My villa sparkles when the Ladies leave! I highly recommennd Molly Maids!!!!! ❤️

    Owner Response: Linda, thank you for your wonderful feedback! We’re so happy to hear that your villa sparkles after each cleaning. Your recommendation means a lot to us, and we truly appreciate your trust in Molly Maids! Molly Maid of St. Charles County
  • B

    Brandy J.

    via Google

    Cleaning was wonderful!!

    Owner Response: Thank you, Brandy! We’re delighted you were happy with our cleaning services, and we hope to have the opportunity to work with you again in the future! Molly Maid of St. Charles County
  • S

    Scott C.

    via Google

    The staff did a great job. Look forward to using this staff going forward each month.

    Owner Response: Scott, it’s great to hear that the team did such a great job! We appreciate your trust and look forward to providing quality cleaning for you each month. Thank you! Molly Maid of St. Charles County
  • K

    Kathy S.

    via Google

    I was very pleased with the team that cleaned my home this time. They did not leave a card so I don’t remember their names but they did wonderful! They cleaned my blinds which I’m not sure other teams did, and all the floors and counters were visibly clean. Thank you!

    Owner Response: Kathy, we’re so glad to hear you were happy with the team’s work this time around! It’s great to know the attention to detail, like cleaning the blinds, stood out to you. We appreciate your feedback and are here whenever you need us to help keep your home sparkling. Thank you for choosing Molly Maid! Molly Maid of St. Charles County
  • O

    Olivia O.

    via Google

    We had Star and Charisse (sorry if spelling is wrong) clean our house and they were fantastic! So kind and friendly and they did a fabulous job of cleaning our house. When they left everything looked sparkly and new. They even left cute little touches like flowers out of the tissue in our tissue boxes. They got us so ready for Thanksgiving hosting and the arrival of our second baby. Can’t thank this mother daughter duo enough!

    Owner Response: It’s so wonderful to hear how much Star and Charisse made a difference, Olivia! The little touches they added, like the tissue flowers, really show their care and attention to detail. We’re so glad they helped get your home ready for such a special time. Thank you for choosing Molly Maid. We truly appreciate your kind words! Molly Maid of St. Charles County
  • K

    Kathy W.

    via Google

    I have been using Molly Maid for a year or so, once a month. Overall, they have done very a good job. If I ever have anything I need from them, I just give the manager a call. Thank you

    Owner Response: Thank you so much for being a loyal customer, Kathy! We are glad to hear our monthly cleaning services have been meeting your needs and that reaching out to the manager has been easy for you. Your trust in our house cleaning services means a lot, and we are grateful for the chance to keep your home looking its best. Molly Maid of St. Charles County
  • J

    James M.

    via Google

    Good service

    Owner Response: Thank you so much for your rating and review, James! We’re pleased to know that you had a good experience with our cleaning service. Molly Maid of St. Charles County
  • C

    carol w.

    via Google

    The ladies were very professional. They paid attention to detail while cleaning. My house was sparkling and clean when they were done. I provided some products for my hardwood floors but they brought most of everything needed to get my home squeaky clean. Thank you so much!

    Owner Response: We’re glad to hear the team’s professionalism and attention to detail stood out, Carol! It’s great to know your house was left sparkling clean, and we’re happy they had most of what was needed, along with your help for the hardwood floors. Thank you so much for trusting us with your home cleaning! Molly Maid of St. Charles County
  • A

    Angie S.

    via Google

    They do a great job

    Owner Response: We’re really glad that you had a positive experience with our cleaning services and team, Angie. Your satisfaction is our top priority and we truly appreciate your support. Thank you! Molly Maid of St. Charles County
  • K

    Kasi A.

    via Google

    The 2 ladies that came out did an awesome job on the house! We requested a move out clean. They were very professional and quick. I would definitely use the company (especially the 2 ladies they sent) at our new home. Thank you!

    Owner Response: Kasi, thank you for giving us a call to provide you with a Move Out clean! We’re glad our team of home service professionals did a great job making the place sparkle. We look forward to helping you again! Molly Maid of St. Charles County
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