Molly Maid Lansing Reviews
Real Stories, Real Results
Discover what our customers have to say about their experience with us. From insightful feedback to honest opinions, this page is a testament to our commitment to providing exceptional customer service.
4.4/5
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Will G.
via GoogleBest cleaning service ever! Lots of communication, good rates and the cleanest my house have ever been.
Owner Response: We appreciate your wonderful feedback and are delighted to know you found our service top-notch, communicative, and a great value. Thank you for sharing how pleased you are with the results and for trusting MOLLY MAID of Lansing with your home’s care. We hope to keep your house looking its best for you again in the future! -
Velma H.
via GoogleStephanie was awesome!!! BRAVA 👏🏽 Anna was fairly new but still a hard worker. My apartment is deep cleaned and sanitized. I have a surgery coming and I wanted no dust no contaminants or weird bacteria or anything around my open wound, and they made sure of it . It was worth every penny!!!
Owner Response: It means a lot to hear how much you valued the deep clean and care our team provided. Thank you for sharing your experience and for trusting MOLLY MAID of Lansing, especially during such an important time before your surgery. We’re so glad everything felt fresh and spotless for you, and we wish you a smooth and speedy recovery. We’d love to help again whenever you need us. -
Jacki L.
via GoogleVery professional. Vanessa was a pleasure to work with and her staff was very thorough.
Owner Response: It’s great to hear you found everything so professional and that our team made your experience a positive one. We really appreciate your kind words about Vanessa and our staff’s thoroughness. Thank you for choosing MOLLY MAID of Lansing, and we hope to welcome you again soon! -
Goji57 (.
via GoogleThis morning’s crew was outstanding. 10/10
Owner Response: We’re so glad to hear this morning’s crew impressed you! Thank you for taking a moment to let us know and for the 10/10 rating. We appreciate you choosing MOLLY MAID of Lansing and would love to welcome you back next time. -
Sonja
via GoogleJada Danaisha and Rob they did a great job. Very friendly.
Owner Response: We’re delighted to hear you had such a positive experience and found our team to be friendly. Thank you for your kind words and for trusting MOLLY MAID of Lansing with your home. We look forward to serving you again! -
Margaret B.
via GoogleFelicia and Anna did a nice job with a whole house clean.
Owner Response: Margaret, we’re glad you were happy with your whole house cleaning and appreciate you letting us know Felicia and Anna did a nice job. Thank you for choosing MOLLY MAID of Lansing. We’d love to help with your home again in the future! -
kelly b.
via GoogleFelicia and Jada did a great job. Very courteous as well
Owner Response: We’re glad to hear you were pleased with the service, and thank you for taking the time to share your kind words. It’s wonderful to know our team members made such a positive impression. We truly appreciate you choosing MOLLY MAID of Lansing and hope to help you again in the future! -
Guijie W.
via GoogleFelicia and Jada are great! They are doing good jobs! Interior windows cleaning.
Owner Response: We truly appreciate your kind words about our team and are glad to hear you’re happy with the interior window cleaning. Thank you for sharing your feedback and for choosing MOLLY MAID of Lansing. We hope to help with your cleaning needs again in the future! -
Valerie W.
via GoogleJada and Chible did an amazing job, and were more productive as the two of them, then I’ve had three people be in an even longer period of time! They seemed to never stop and also didn’t talk to each other just got stuff done until they came to an end.
Owner Response: We really appreciate you sharing such thoughtful feedback, Valerie. It’s wonderful to hear our team member duo delivered such efficient and focused service for you. Thank you for choosing MOLLY MAID of Lansing and letting us know how much of a difference their hard work made. We’d be glad to help again anytime you need us! -
Susan R.
via GoogleI’ve used Molly Maid cleaning service many times. The cleaners do a great job in a timely manner. The office staff is very friendly. Highly recommend!!!!
Owner Response: Susan, we’re so happy you’ve chosen us again and again for your cleaning needs. It’s wonderful to know our cleaners consistently impress and that you feel supported by our office staff as well. Thank you for your continued trust in MOLLY MAID of Lansing and for your strong recommendation. We appreciate having you as a loyal customer and look forward to making your experience just as positive every time! -
India D.
via GoogleJasmine and Chible did a great job! They cleaned are floors and bathrooms. We are a multi generational family with a dog so getting the floors and bathrooms cleaned really helps with professionals. They worked well around our dog being ridiculously loud and got their job done. They were very kind to my toddler who was sad to see them leave. Thank you both and great work!
Owner Response: It’s great to hear that our team was able to make a difference for your family. We’re thankful you shared how accommodating and kind our team was, especially working around your little one and the dog. We appreciate your trust in MOLLY MAID of Lansing and are glad the cleaning made things a bit easier for your home. Thank you for letting us be a part of your routine, and we’d love to help again whenever you need us! -
Sheri K.
via GoogleFelicia and Jada transformed my room! It was so clean! They also made my kitchen floor look brand new!
Owner Response: We’re so glad to hear your room and kitchen floor look refreshed after our team’s visit! Thank you for sharing how much you appreciated the results, Sheri. We appreciate you choosing MOLLY MAID of Lansing and would love to help again with your next cleaning. -
Kristi
via GoogleThey were able to help out last minute and accommodate a move in cleaning. The whole experience was positive during a particularly stressful time. They were so pleasant and upbeat even so late in the day! The cleaning was thorough!
Owner Response: It is wonderful to hear our team could help when you needed it most, Kristi. Thank you for your thoughtful feedback and for choosing MOLLY MAID of Lansing. We’re really glad the move-in cleaning made your day a little easier, and we appreciate your kind words about our team’s attitude and attention to detail. We’d love to help again whenever you need us! -
Renee S.
via GoogleThank you Becca and Jasmine! You guys are truly the DREAM TEAM !!!!!!!! My townhouse has never been so clean! Before I could only dream of my place being this nice but you two made that dream come true !!! You went above and beyond to clean my place! My kitchen has never been so spotless and the old crappy stove (which I have had for 14 years) finally looks like a decent stove again. I never thought it would but when Becca got through with it, it now shines !!!!!!!! Becca went above and beyond with getting all the grease, etc. off the stove and even did some of the walls. Beautiful !!!!!! And oh you should see my bathroom. Jasmine did a phenomenal job in my bathroom !!!!!! Fabulous !!!!!! I asked them to fix my bed. They changed the sheets, made the bed up, made the sheets taught and oh it was so comfortable. That night I slept like a baby !!!!!! Thank you guys for a spectacular job well done !!! Looking very much forward to seeing you the Monday after next week. I would highly recommend this team. You go DYNAMIC DUO !!!!!!
Owner Response: What a fantastic review, Renee! We’re thrilled to hear that your townhouse looks and feels amazing after our team’s visit. It means so much to know we could make such a big difference for you, from the sparkling kitchen to a perfectly made bed. Thank you for your heartfelt recommendation and for sharing how this visit went beyond your expectations. We look forward to seeing you again soon at MOLLY MAID of Lansing! -
Milisa R.
via GoogleMy cleaners were excellent
Owner Response: It’s wonderful to hear you were so pleased with your cleaners. Thank you for sharing your experience with MOLLY MAID of Lansing, and we hope to welcome you back for future visits! -
Alex M.
via GoogleKati and Nateara were friendly, thorough, and kind!!
Owner Response: It’s wonderful to hear that our team was both friendly and thorough during your visit. We appreciate you sharing your experience and choosing MOLLY MAID of Lansing. Thank you for the kind words, and we hope to see you again! -
kirk s.
via GoogleI had Molly Maid come in and do a deep clean of our house to surprise my wife for Mother’s Day. Needless to say we were so impressed that we decided to continue having them come in and clean our house. We work odd hours so coming home to clean house is so satisfying. I would recommend them in a heartbeat!
Owner Response: It is wonderful to hear that the deep clean brought such a nice surprise for your wife and made your day special. We’re glad you and your family enjoyed coming home to a spotless space, and we truly appreciate your decision to keep us as part of your routine. Thank you for your kind words and for recommending MOLLY MAID of Lansing. We look forward to continuing to help make your home comfortable and welcoming! -
Philip Y.
via Googlefriendly, efficient and leave my house very clean. I always look forward to cleaning day.
Owner Response: It makes us happy to know you look forward to cleaning day and trust MOLLY MAID of Lansing with your home. Thank you for your kind words about our team’s work and efficiency. We appreciate you sharing your experience and look forward to being part of your cleaning routine in the future! -
Andy G.
via GoogleThey cleaned my home the day after I called. The place is immaculate. They even moved my stove to clean behind it without me asking! The manager also came out inspect which was nice. Highly recommend.
Owner Response: Thank you so much, Andy, for sharing your experience! We’re delighted to know you were pleased with how quickly we could schedule your cleaning and that your home was left immaculate. Our team is committed to going above and beyond, and your mention of the stove and management inspection means a lot to us. We truly appreciate your recommendation and look forward to serving you again! -
Amanda M.
via GoogleTransparent pricing. Easy to work with!
Owner Response: Thank you so much, Amanda, for your kind words! We’re delighted to hear that you appreciated our transparent pricing and found us easy to work with. Your feedback means a lot to the MOLLY MAID of Lansing team, and we look forward to serving you again in the future! -
Aricka M.
via GoogleAngela & Renee did a fabulous job! They were kind to my dog and got the job done swiftly. I would strongly recommend Molly maids.
Owner Response: Thank you so much, Aricka, for your wonderful review! We’re grateful for your kind words and are delighted to hear that Angela and Renee provided you with swift, caring, and thorough service. We’re especially happy your dog felt at ease during their visit. Your strong recommendation means a lot to us. We look forward to serving you and your furry friend again soon! -
Martha M.
via GoogleTwo young ladies did an outstanding job cleaning my home today…that really needed help. It was convenient to schedule, flexible and quick! I am SO appreciative of their awesome services. Manager, Vanessa, is a refreshing delight! THANK YOU !
Owner Response: Thank you so much, Martha, for your wonderful review! We’re thrilled to know our team made such a positive impact and that scheduling was easy and flexible for you. We’re especially grateful for your kind words about Vanessa—she truly is an asset to our team. Your appreciation means a lot to us, and we look forward to helping you keep your home sparkling clean in the future! -
Perry C.
via GoogleThis is our 4th cleaning with Molly Maid – we’ve had a one-time deep clean last year, then switched to regular monthly cleanings. We’ve jumped for joy after every single cleaning! We’ve usually worked with Kati (she’s truly amazing) and today was the first time we were assigned other Molly Maid team members…so, yikes, we were wondering what to expect. NOT TO WORRY! Today we worked with Megan & Jasmin -and got WOWED. They came right on time, were super friendly, personable & professional, and got right to work. They finished and let us know. Megan very thoughtfully sent us a video showing one of our stove burners making a spark/snapping sound to notify us. MUCH THANKS, MEGAN! We returned to a sparkling clean home that was gorgeous 😁 No more worries about the new guys LOL THANK YOU, MOLLY MAID FOR SENDING AWESOME PEOPLE INTO OUR HOME 🩵
Owner Response: Thank you so much, Perry, for your wonderful feedback! We truly appreciate your ongoing trust in MOLLY MAID of Lansing and are delighted to hear how happy you’ve been with each cleaning. It’s fantastic to know that Kati, as well as Megan and Jasmin, have all left you impressed and comfortable with our service. Your note about Megan’s attentiveness with the stove issue means a lot—keeping you in the loop and making sure your home is safe and spotless is always our goal. We’re grateful for the chance to care for your home and look forward to seeing you again next month! -
Dewain W.
via GoogleRenee and Felica did an awesome job thank you
Owner Response: Thank you so much, Dewain, for your kind words and 5-star review! We’re delighted to hear that Renee and Felica did an awesome job for you. Your appreciation means a lot to our team, and we look forward to serving you again in the future. Thank you for choosing MOLLY MAID of Lansing! -
Barbara K.
via GoogleGreat job, very nice people.
Owner Response: Thank you so much, Barbara, for your kind words and 5-star review! We’re delighted to hear you had a great experience with our team at MOLLY MAID of Lansing. Providing excellent service with a friendly touch is what we strive for, and your feedback means a lot to us. We look forward to serving you again! -
Joy S.
via GoogleAngela and Renee did a fantastic job deep cleaning my room . These young women were very professional, hard working and focused. I’m considering hiring them to come back bi weekly. I also want to acknowledge Cameron who was so instrumental in organizing this project and his dedication in helping seeing to completion.
Owner Response: Dear Joy, Thank you so much for the wonderful feedback! We are so glad to hear that Angela and Renee did such a fantastic job with your deep cleaning. It is great to know their professionalism and focus stood out to you, and we would love to see them back on a bi-weekly basis! We will also be sure to pass along your kind words to Cameron. He takes great pride in ensuring every project is organized and seen through to completion, and he will be encouraged to know his efforts were appreciated. We look forward to serving you again soon! Best regards, MOLLY MAID of Lansing -
Jessica B.
via GoogleThey were great. Thank you!
Owner Response: Thank you so much, Jessica, for your kind words! We’re delighted to hear you had a great experience with us. Your appreciation means a lot to our team at MOLLY MAID of Lansing. We look forward to serving you again in the future! -
Marjorie V.
via GoogleAshley, Katie and Zoey were an amazing team. Our family home hasn’t had a deep clean in a while and they made light work of it. It great and feels great.
Owner Response: Thank you so much, Marjorie, for your wonderful review! We’re delighted to hear that Ashley, Katie, and Zoey made such a positive impact on your family home. It’s great to know the deep clean left everything looking and feeling fantastic. We truly appreciate your kind words and trust in our team. If you ever need anything in the future, we’re always here to help! -
Brandon P.
via GoogleVery friendly staff and fair prices. Great job with the work. 10/10 will continue to use regularly.
Owner Response: Thank you so much, Brandon, for your wonderful feedback! We’re glad to hear that you found our staff friendly and our prices fair. It’s great to know that you’re happy with our work and that you’ll continue using us regularly. We look forward to keeping your home clean and shining! -
Robert N.
via GoogleJenn and Megan did a wonderful job and were very nice
Owner Response: Thank you so much, Robert, for your kind words! We’re delighted to hear that Jenn and Megan provided outstanding service and made your experience a positive one. Your feedback means a lot to our team at MOLLY MAID of Lansing. We look forward to serving you again!
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