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Molly Maid Memphis Reviews

Real Stories, Real Results

Discover what our customers have to say about their experience with us. From insightful feedback to honest opinions, this page is a testament to our commitment to providing exceptional customer service.

4.7/5

663 Ratings | Showing:
  • Lisa J.

    via Google

    My first experience with this company was spot on ! I requested the kitchen and 2 baths only to be cleaned only thing it was a little pricey just for those areas…good cleaning though👍🏽

    Owner Response: We really appreciate you sharing your first experience, Lisa. Glad to hear you were pleased with the kitchen and bath cleaning. Thank you for choosing MOLLY MAID of Memphis and for your honest feedback about the price as well. We would love to welcome you back for any future cleaning needs!
  • Kenny S.

    via Google

    Thanks to Team 5 Latoya and Camry for doing an amazing job on the property. Recently booked a moveout clean and the property looked great. They even let me inspect the property before they left to see if it was to my liking which I truly appreciate. Definitely recommend Molly Maid for your moveout servicing needs.

    Owner Response: We’re so glad to hear you were happy with your recent moveout clean. Thank you for highlighting how our team made sure everything met your expectations before wrapping up. We really appreciate your recommendation and your trust in MOLLY MAID of Memphis. Looking forward to helping with any of your cleaning needs in the future!
  • Kennard S.

    via Google

    Great experience with this company. My entire apartment was cleaned very well.

    Owner Response: We’re glad you had such a great experience and that your apartment was cleaned so thoroughly. Thank you for choosing MOLLY MAID of Memphis and for sharing your feedback. We’d love to help with your cleaning needs again in the future!
  • Carter G.

    via Google

    I had my first deep cleaning recently with Molly Maid of Memphis. Jessica and Bridgette arrived right on time. After showing them the layout of my house they got right to work. These ladies worked hard for over five hours. They cleaned areas I didn’t really expect to be cleaned, like under my bed! They were very respectful, but friendly and cleaned all the areas I needed to have done. I am a widower and I am 79. I am not a great housekeeper. They left my house in great shape! I am looking forward to my bi-weekly cleaning. I really appreciate the care they took with their job.

    Owner Response: We are so grateful you shared this thoughtful feedback! It means a lot to know our team left your home feeling refreshed and comfortable. Thank you for highlighting their attention to detail and the care taken during your visit with MOLLY MAID of Memphis. We’re looking forward to seeing you again for your bi-weekly cleanings!
  • Phillip H.

    via Google

    I would just like to give the highest praise to Team 4 (Jessica, Bridgette, and Brooke). They did an amazing job deep cleaning our home to get it ready to put on the market. They were professional, respectful, and very pleasant to be around. They worked well as a team. I would highly recommend this team and Molly Maid for anyone who needs a group that will care for your home with respect. Great job Ladies!!!! – Natalie Hooker

    Owner Response: We truly appreciate your kind words and thoughtful recommendation. It means a lot to know that our team left such a positive impression by deep cleaning your home and helping you get ready for the market. Thank you for choosing MOLLY MAID of Memphis and for taking the time to recognize the professionalism and care of our team. We would love to assist you again whenever you need us!
  • Emily A.

    via Google

    Wonderful experience! Love the girls who helped us with cleaning our house!

    Owner Response: What a joy to hear you had such a wonderful experience with us, Emily! We’re so grateful you chose MOLLY MAID of Memphis and truly appreciate your kind feedback about our team. It’s great to know you loved the help our team provided in your home. We look forward to making your next cleaning just as positive!
  • Bert P.

    via Google

    Team 4 Jessica and Bridgette did a great job. They were not bothered by my cat and dogs Polite and did a good job.

    Owner Response: It is wonderful to hear you were pleased with the cleaning and that our team members made your pets feel comfortable. Thank you for sharing your feedback and for trusting MOLLY MAID of Memphis with your home. We look forward to helping you again!
  • Angela B.

    via Google

    Molly Maids did a wonderful job cleaning my rental property.

    Owner Response: Angela, it’s great to hear that you were pleased with the cleaning of your rental property. Thank you for choosing MOLLY MAID of Memphis and for sharing your positive experience. We’d be happy to help again whenever you need us!
  • Racheal S.

    via Google

    Team 12 Deborah and Maciela, came to my home for a deep clean and it job they did was amazing! I am 7 months pregnant with a 9 year old and 2 year old so keeping my home clean has become a hassle. They worked so hard and so quickly! I really appreciate everything they did! Can’t wait to see them again!

    Owner Response: It means a lot to know our team could help make things easier for you, especially during such a busy time. We’re so happy you were pleased with the deep clean and the effort our team member put in to get your home sparkling. Thank you for your thoughtful feedback and for choosing MOLLY MAID of Memphis. We look forward to your next visit!
  • Fabio T.

    via Google

    LaToya and Camry from team 5 did a wonderful job at my house. I am really happy about their work and their professionalism. Thank you!

    Owner Response: It is wonderful to know you’re happy with the service our team members provided at MOLLY MAID of Memphis. Thank you for sharing your experience and your appreciation for their professionalism. We look forward to helping you with your home again in the future!
  • Mickie R.

    via Google

    Team 7 is amazing

    Owner Response: We’re so glad to hear you had a great experience with Team 7. Thank you for sharing your kind words and for choosing MOLLY MAID of Memphis. We look forward to helping you again soon!
  • lorraine c.

    via Google

    The team were pleasant and professional. Did an excellent job.

    Owner Response: It’s wonderful to hear you found our team both pleasant and professional, and that their work met your expectations. Thank you for sharing your experience and for choosing MOLLY MAID of Memphis. We would be happy to welcome you back any time!
  • Scott B.

    via Google

    Breanna D., Bridgette H. and Jessica V. were very professional and friendly. They did an awesome job!

  • Marilyn D.

    via Google

    The team that came to my house for the cleaning did an extremely great job. All areas met my expectations. Team 1 worked fast and they were both very courteous and professional. I will have both individuals requested to come back for future cleanings.

  • David Y.

    via Google

    I’ve been a loyal customer of Molly’s for years, and their services have consistently exceeded my expectations. The team, particularly Jasmin and Makenzie from Team 6, stands out for their exceptional attention to detail. They go beyond the basic cleaning tasks and ensure that my personal belongings are thoroughly cleaned and safe. I feel secure knowing that my home is in good hands. Their thorough and efficient cleaning process leaves my home feeling fresh and inviting. I highly recommend Molly’s services to anyone looking for reliable and professional cleaning.

    Owner Response: We’re grateful for your continued trust and for sharing such thoughtful feedback. It’s wonderful to know you feel confident and satisfied with our team’s work, and that the extra care they take has made a real difference for you. Thanks for recommending MOLLY MAID of Memphis to others. We look forward to keeping your home fresh and welcoming for years to come!
  • Brett H.

    via Google

    Angelina, Cathy, and Emily did an amazing job.

    Owner Response: Thank you so much, Brett, for your wonderful review! We’re delighted to hear that Angelina, Cathy, and Emily impressed you with their work. Your appreciation means a lot to our team. If you ever need anything in the future or have special requests, we’re always here to help keep your home in top shape!
  • Pat P.

    via Google

    The ladies came in with their supplies . They listened to what I asked , and went to work. After I arrived back home. I was shocked at what all I saw. There wasn’t a speck of dust or grime. THE FLOORS GLEAMED. It is a comfortable and spotless place. ( it was very dusty and unkempt place). Now, it is a place to show off. Thank you ladies!! ( Vanessa and her partner)

    Owner Response: Thank you so much, Pat, for your wonderful review! We’re delighted to hear that Vanessa and her partner exceeded your expectations and transformed your home into a spotless and welcoming space. Knowing that you felt comfortable and proud to show off your home truly means a lot to us. We appreciate your kind words and hope to serve you again in the future!
  • Makenzie E.

    via Google

    Had a gift certificate for Molly Maid and used it this past week. Team 28: Bridgette/Megan/Jessica were great. They hit all the spots/areas that were priority to me and I came home to a clean smelling house. Would definitely recommend and love to use them again.

    Owner Response: Makenzie, thank you so much for sharing your experience and for recommending MOLLY MAID of Memphis! We’re delighted to hear that Team 28—Bridgette, Megan, and Jessica—were able to focus on your priority areas and leave your home looking and smelling fresh. Your kind words mean a lot, and we look forward to the opportunity to serve you again in the future!
  • Lizzie R.

    via Google

    Jane, Edith and Lashelle did an incredible job cleaning my house! It was spotless when the finished. I also brought a concern to Molly Maid and they corrected it immediately. I would definitely use them again and recommend them to a friend.

    Owner Response: Thank you so much, Lizzie, for your wonderful review! We’re delighted to hear that Jane, Edith, and Lashelle made your home spotless and that our team was able to address your concern promptly. Your satisfaction and recommendation mean a lot to us. We look forward to serving you again!
  • B F.

    via Google

    team 8 (Aimee and Sheri): arrived promptly on time, were very professional, followed instructions regarding the bed, and did a great job on the rest of the house.

    Owner Response: Thank you so much, B Fowler, for taking the time to share your experience with Team 8! We’re delighted to hear that Aimee and Sheri arrived promptly, were professional, and followed your instructions so carefully. It means a lot to know you were happy with the job they did on your home. We’ll be sure to share your kind words with them. Thank you for choosing MOLLY MAID of Memphis!
  • John W.

    via Google

    Team 7, Shawna/Megan/Mackenzie and Rhonda were a pleasure to work with they made sure the service was easy and smoothly done and my house was cleaned to perfection

    Owner Response: Thank you so much, John, for your wonderful feedback! We’re delighted to hear that Team 7—Shawna, Megan, Mackenzie, and Rhonda—made your experience easy and seamless, and that you were pleased with the perfection of your home’s cleaning. We truly appreciate your kind words and look forward to serving you again!
  • Nancy M.

    via Google

    A Huge Thank You to Breanna D. 4, Bridgette H. 4, and Jessica V. For a service well done. I was very apprehensive about hiring cleaning services for my home, as this has been the very first time to hire someone or a Company to clean my home. But all the ladies who came to my home were respectful, careful, and attentive to me and my home. Their were a few request that I had asked for as far as to which rooms to clean and which supplies to use, and they were very receptive and honored my request. They did a great job together as a team. Thank you Ladies! A job well done.

    Owner Response: Dear Nancy, Thank you so much for trusting us with your first-ever professional home cleaning! We understand that hiring a service for the first time can be a big step, and we are so glad to hear that Breanna, Bridgette, and Jessica made it such a positive experience for you. It’s wonderful to know that the team was respectful and attentive to your specific requests regarding room priorities and supplies. We take great pride in our teamwork and in honoring the unique needs of our customers, so your feedback means a lot to us. We truly appreciate your kind words and look forward to serving you again in the future! Best regards, The Team at MOLLY MAID of Memphis
  • Malik A.

    via Google

    Excellent services

  • Debbie S.

    via Google

    Great job by Team 1 – Jane/Edith/Lashell. Always courteous, efficient and thorough.

    Owner Response: Thank you so much, Debbie, for your wonderful feedback! We’re delighted to hear that Team 1—Jane, Edith, and Lashell—consistently provide courteous, efficient, and thorough service. Your kind words mean a lot to our team, and we look forward to continuing to make your experience with MOLLY MAID of Memphis a positive one.
  • Kelli N.

    via Google

    I had the pleasure of having Team 1 which included Jane, Edith and Makenzie for my move out cleaning. You can tell they all work well together and take pride in their work. My home looked ready to sell after their service and I was very pleased to see the condition of items around the home!

    Owner Response: Thank you so much, Kelli, for sharing your experience with Team 1! We’re delighted to hear that Jane, Edith, and Makenzie made your move-out cleaning stress-free and left your home looking ready to sell. It means a lot to us that you noticed their teamwork and pride in their work. Your satisfaction is our top priority, and we truly appreciate your feedback and trust in MOLLY MAID of Memphis!
  • Matthew I.

    via Google

    I’ve used Molly Maid a few times now and the service has been excellent both times! Most recently, team 2 of Brandie and Ruby had my apartment looking absolutely spotless in just a few short hours. I’d highly recommend using their services!

    Owner Response: Thank you so much, Matthew, for sharing your experience and for your continued trust in MOLLY MAID of Memphis! We’re thrilled to hear that Brandie and Ruby from Team 2 delivered excellent service and left your apartment spotless. Your high recommendation means a lot to us, and we look forward to making your space shine again in the future!
  • Katie T.

    via Google

    Breanna D and Abby G of Molly Maid of Tipton did an amazing job cleaning our house. Everything looked great when they were done, and they were so professional but kind!

    Owner Response: Thank you so much, Katie, for sharing your wonderful feedback! We’re delighted to hear that Breanna D and Abby G made such a positive impression with their professionalism and kindness, and that your house looked fantastic after their visit. We truly appreciate your kind words and your trust in MOLLY MAID of Memphis. We’ll be sure to share your compliments with Breanna and Abby—they’ll be thrilled to know they made your day! If there’s ever anything more we can do for you, please let us know. We look forward to serving you again!
  • Lakin G.

    via Google

    Breanna D. and Bridgette H. did a fabulous job cleaning our home. I look forward to their services every month!

    Owner Response: Thank you so much, Lakin, for taking the time to share your kind words! We’re thrilled to hear that Breanna D. and Bridgette H. consistently provide you with fabulous service. It’s wonderful to know you look forward to our visits each month. We’ll be sure to share your appreciation with the team – it means a lot to us! Thank you for being a valued member of the MOLLY MAID of Memphis family.
  • Erk S.

    via Google

    Team 7 (Shawna/Megan) cleaned the space I asked for in half the expected time and were exactly as professional as I’d hoped. Will be considering MM again next time I need a serious cleaning.

    Owner Response: Thank you so much for your wonderful feedback! We’re delighted to hear that Team 7, Shawna and Megan, exceeded your expectations with their professionalism and efficiency. It’s great to know they provided the serious cleaning you needed in less time than anticipated. We truly appreciate your kind words and look forward to the opportunity to serve you again in the future!
  • Lisa W.

    via Google

    Team 5, LaToya & Camry did a great job in a reasonable timeframe. They asked questions when we walked through the house at the beginning, and followed specific instructions for cleaning my wood floor.

    Owner Response: Thank you so much, Lisa, for your wonderful review! We’re delighted to hear that Team 5—LaToya and Camry—provided exceptional service and attended to your specific requests, especially regarding your wood floors. It’s great to know they took the time to ask questions and deliver the results you wanted. Your feedback means a lot to us, and we’ll be sure to pass along your kind words to the team. We look forward to serving you again!

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