Molly Maid Kalamazoo / Portage Reviews
Real Stories, Real Results
Discover what our customers have to say about their experience with us. From insightful feedback to honest opinions, this page is a testament to our commitment to providing exceptional customer service.
4.7/5
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Chuck B.
via GoogleWe have used Molly Maid to clean our Portage office for several years. They are always friendly, professional and do a great job cleaning. When they leave the office always looks great! I would definitely recommend them.
Owner Response: We really appreciate you taking the time to share your experience, Chuck. It means a lot to know that our team has made your office shine year after year. Thank you for recommending MOLLY MAID of Kalamazoo/Portage and trusting us with your cleaning needs. We look forward to continuing to keep your space looking its best! -
Haripriya V.
via GoogleI’ve used Molly Maid a couple of times, and I especially appreciated Jayla and Bianca’s work during my most recent cleaning. They were very thorough and paid close attention to the details, which made such a difference. I really appreciated the care they put into cleaning our home and would love to have them back!
Owner Response: It’s wonderful to hear you were so pleased with your latest cleaning. We’re glad our team members put so much care into your home and that their attention to detail made a noticeable difference. Thank you for choosing MOLLY MAID of Kalamazoo/Portage and for sharing your thoughtful feedback. We’d be delighted to welcome you back for future visits! -
Conner C.
via GoogleMolly Maid has cleaned our home for just over a year. They have done a wonderful job! They are very kind and do great work! I would highly recommend them!
Owner Response: It is wonderful to hear that you have been pleased with your experience over the past year. We truly appreciate your kind words and your recommendation means a lot to everyone at MOLLY MAID of Kalamazoo/Portage. Thank you for trusting our team to care for your home, and we’re grateful to have you as a loyal customer! -
Karie R.
via GoogleMolly Maid has been cleaning our house every 2 weeks for a couple years and we’ve had a really good experience. The workers are conscientious, very friendly and courteous. They do a great job! We really appreciate them!
Owner Response: It’s wonderful to know our team has made such a positive difference for you over the past couple of years. We appreciate your kind words about their friendliness, care, and the quality of their work. Thank you for choosing MOLLY MAID of Kalamazoo/Portage and for taking time to share your experience. We look forward to continuing to provide a clean, comfortable home for you! -
Tina O.
via GoogleI scheduled this for my client that was moving out of her home and she was so happy with the results saying they did an amazing job!
Owner Response: It’s wonderful to know your client was so pleased with the move-out cleaning results and had such a positive experience. Thank you for trusting MOLLY MAID of Kalamazoo/Portage for this important service and for sharing your feedback. We’d love the chance to help with any future cleaning needs! -
Stephanie W.
via GoogleGreat cleaning job especially this last visit. I am very pleased.
Owner Response: It is wonderful to hear you were so pleased with your most recent cleaning. Thank you for sharing your feedback and for trusting MOLLY MAID of Kalamazoo/Portage with your home. We truly appreciate your support and would be glad to help out again whenever you need us! -
Lisa J.
via GoogleTeam 1 did a fantastic job at my house. They were very efficient and friendly
Owner Response: We’re glad to hear you had such a positive experience with Team 1. Thank you for mentioning their efficiency and friendly service, and for choosing MOLLY MAID of Kalamazoo/Portage. We look forward to helping with your cleaning needs again in the future! -
Heather G.
via GoogleI get the same cleaners everytime and they do a great job! Very happy with the service. 😊
Owner Response: We really appreciate your kind words, Heather. It’s wonderful to hear that you’re pleased with having the same team visit each time and that their work has been consistently great. Thank you for trusting MOLLY MAID of Kalamazoo/Portage with your home—it’s always a pleasure to serve you! -
Damian S.
via Google♥️Molly maid! 🎩⭐⭐⭐⭐⭐
Owner Response: We love seeing your enthusiasm, Damian! Thank you for sharing the love and for the wonderful recommendation. Everyone at MOLLY MAID of Kalamazoo/Portage appreciates your feedback, and we’d be delighted to help again anytime! -
Sharon N.
via Googlealways dependable and work efficiently
Owner Response: Thank you so much, Sharon, for your kind words! We’re grateful for your trust and are thrilled to hear that you find our team dependable and efficient. We look forward to continuing to serve you! -
andrea r.
via GoogleThey did a good job
Owner Response: Thank you, Andrea, for your kind words and for taking the time to leave a review! We’re so glad to hear you were pleased with our service. It means a lot to us to know we met your expectations. We appreciate your support and hope to serve you again in the future! -
Alicia C.
via GoogleThis is my second time using Molly Maid. This time was just for a cleaning (last time was a move out cleaning). It was a great reset for me during a time that’s very busy and stressful. The staff was very kind and professional. Someone who I believe may have been a supervisor even came out to check their work. Definitely will use again.
Owner Response: Thank you so much, Alicia, for your continued trust in MOLLY MAID of Kalamazoo/Portage! We’re delighted to hear that our team could provide you with a helpful reset during such a busy time. Our staff takes pride in both their professionalism and kindness, and it’s wonderful to know that the supervisor’s attention to detail stood out to you. We truly appreciate your recommendation and look forward to helping you again in the future! -
Lemond
via GoogleQuick fast great cleaners!
Owner Response: Thank you, Lemond, for your awesome feedback! We’re glad to hear you found our team quick, efficient, and great at what they do. We appreciate your support and look forward to helping you again soon! -
Martha G.
via GoogleVery friendly people who care about doing a great job cleaning your house!!
Owner Response: Thank you so much for your kind words, Martha! We truly appreciate you taking the time to share your experience. Our team is dedicated to providing friendly and thorough cleaning, and it means a lot to know you felt cared for and well-served. We look forward to helping keep your home sparkling clean! -
Joy T.
via GoogleI was very impressed by Juliann and Sidney. Very hard workers, pleasant and professional. I would use Molly Maid again.
Owner Response: Thank you so much for sharing your kind words about Juliann and Sidney. It’s wonderful to hear that their hard work and professionalism made such a positive impression. Your feedback is truly appreciated. -
Iris B.
via GoogleWent way beyond what I was expecting
Owner Response: Thank you for sharing your wonderful feedback, Iris. It’s truly rewarding to know that the service exceeded your expectations. Your satisfaction means a great deal to the whole team. -
Mick K.
via GoogleAbsolutely the best housekeeping I’ve ever seen. The ladies showed up on time and enthusiastic and went right to it, taking care of things others have missed. I wouldn’t hesitate to recommend them.
Owner Response: Thank you so much for your wonderful feedback, Mick. It’s great to know that the attention to detail and positive attitude made such a difference during your visit. Your recommendation means a lot and is truly appreciated. -
Diana
via GoogleOn time, worked quickly and quietly. Looking forward to having them back on a monthly basis.
Owner Response: Thank you, Diana, for sharing your positive experience. It’s wonderful to hear that our team met your expectations with their punctuality and efficiency. Your kind words are truly appreciated. -
diane l.
via GoogleLadies do a great job in the time allotted for cleaning
Owner Response: Thank you for sharing your positive experience and for recognizing the hard work of the team. It’s wonderful to know you are satisfied with the cleaning services and the efficient use of time. Your feedback is greatly appreciated. -
E (.
via GoogleI have Molly Maid weekly and have also used them to deep clean a house before selling it. Excellent service, always punctual and polite, careful and attentive. 10 out of 10. Would recommend.
Owner Response: Thank you so much for sharing your kind words and for being a loyal customer. It’s wonderful to hear that you’ve been pleased with both our regular and deep cleaning services. Your recommendation means a lot, and we truly appreciate your trust in our team. -
Nancy R.
via GoogleI am always delighted to see Rocklynn and Brittany because they are as kind as thorough cleaners. You are fortunate to have them.
Owner Response: Thank you so much for sharing your kind words about Rocklynn and Brittany. It’s wonderful to hear how much you appreciate their thoroughness and kindness during your visits. Your feedback truly means a lot to the entire team. -
Jessica B.
via GoogleKataya is great!! She always does a great job when training new people at our house!
Owner Response: Thank you so much for sharing your kind words about Kataya. It’s wonderful to hear that her dedication and training skills have made such a positive impression during your visits. Your feedback means a lot to the team. -
Joanna
via GoogleRocklynn and Brittany do such a great job cleaning our home. Not only do they get things sparkling but they are always a joy to be around. Thank you!
Owner Response: Thank you so much for your wonderful feedback, Joanna. It’s fantastic to hear that Rocklynn and Brittany have made such a positive impression and that you enjoy having them in your home. Your kind words mean a lot to the whole team at MOLLY MAID of Kalamazoo/Portage. -
Ann K.
via GoogleAmazing I had my first visit of the initial deep clean. Kahla and Kris did an amazing job.I signed up for my main floor only which is about 1800 square feet. They never went on their phone or even ate lunch. Never even saw them use the bathroom. They cleaned every minute. I followed them around so I could learn from them. They were patient with me doing that. My house has never been this clean when I do it.Their products gave my house a real shine. When they left a feeling went through me that was wonderful. A positive feeling I have never felt before and my thoughts were “ I feel like the world has been lifted off my shoulders” We definitely plan to move ahead with the service.
Owner Response: Thank you so much for sharing your wonderful experience and for your kind words about Kahla and Kris. It’s fantastic to hear that the initial deep clean made such a positive difference and brought you so much relief. Your detailed feedback about their dedication and professionalism truly means a lot. We’re delighted that you felt comfortable learning alongside them and that your home feels refreshed and shining. -
Bill S.
via GoogleYour staff did an exceptional job in completing our first “initial cleaning” following our decision to change housecleaning services. Very pleased with our decision to try Molly Maid. Both cleaners, Rockland and Shanaya, gave us a very professional, detailed effort and worked together well as a team. Couldn’t be happier.
Owner Response: Thank you so much for sharing your experience and for recognizing Rockland and Shanaya’s efforts during your initial cleaning. It’s wonderful to hear that their professionalism and teamwork made a positive impression. Your satisfaction means a lot, and we appreciate you choosing MOLLY MAID of Kalamazoo/Portage. -
Jamin R.
via GoogleShelbie and Molly did a great job cleaning our offices and lobby. Thanks for the hard work!
Owner Response: Thank you so much for sharing your positive experience. It’s wonderful to hear that Shelbie and Molly’s hard work made a difference in your offices and lobby. Your feedback is truly appreciated. -
Judy S.
via GoogleWe were very pleased with the crew we had last Wednesday. We always love it when the ladies make a fuss over our dog Polly. She really appreciates it!
Owner Response: Thank you so much for sharing your kind words, Judy. It’s wonderful to hear that you and Polly enjoyed the visit from the team. Making both our clients and their furry companions feel special is always important to us. -
Candace W.
via GoogleKatya and Shelbie were so nice, tolerated my big dog wanting all the attention while doing an amazing job deep cleaning so I didn’t have too. Highly recommend.
Owner Response: Thank you for sharing your experience, Candace. It’s wonderful to hear that Katya and Shelbie made you and your dog feel comfortable while delivering a thorough deep clean. Your kind words and recommendation mean a lot. -
Carole S.
via GoogleThey washed ceilings, walls, woodwork, doors. Great job. Loved the gals. So friendly.
Owner Response: Thank you so much for sharing your experience, Carole. It’s wonderful to hear that you were pleased with the cleaning and enjoyed having our friendly team in your home. Your kind words mean a lot to us. -
David U.
via GoogleJulie and Molly cleaned my house. They were thorough, pleasant, and hard-working.
Owner Response: Thank you for sharing your experience, David. It’s wonderful to hear that Julie and Molly provided you with thorough and pleasant service. Your feedback is truly appreciated.
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