Molly Maid Lorain County And Cleveland West Reviews
Real Stories, Real Results
Discover what our customers have to say about their experience with us. From insightful feedback to honest opinions, this page is a testament to our commitment to providing exceptional customer service.
4.8/5
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Fran F.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Molly Maid did an exceptional job Thoroughly cleaning my home in anticipation of overnight guests. They were kind, pleasant, and understanding. I highly recommend them!!
Owner Response: Delighted to hear that your home was spotless and ready for your guests. Thank you for sharing such positive feedback and recommending Molly Maid of Lorain County and Cleveland West. We’re glad our team made your experience so pleasant, and it means a lot to know you felt well taken care of. We’d love to help with your cleaning needs again in the future!EEleni D.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Very efficient, professional and affordable. Very happy with the service
Owner Response: Dear Eleni, Thank you so much for the 5-star review! We are delighted to hear that you found our team to be efficient, professional, and affordable. Providing a service that makes our customers happy is always our top priority. We truly appreciate your feedback and look forward to serving you again soon! Best regards, The Team at Molly Maid of Lorain County and Cleveland WestPPam C.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆My floors had darkened from constant traffic as my two dogs tracked in mud and such from outdoors. These ladies were able to clean floors back to their original color!
Owner Response: Thank you so much, Pam, for sharing your experience! We’re delighted to hear that our team could bring your floors back to their original color, even with the extra challenges from your two dogs. We appreciate your kind words and are so glad you trusted us to help make your home shine. If you ever need a hand again, we’re always here for you!KKaren M.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆This team of 2 women did a wonderful job. I kept looking for things that were missed and couldn’t find anything wrong. They were on time, and went right to work and did an awesome.
Owner Response: Thank you so much, Karen, for your wonderful feedback! We’re delighted to hear that you were so pleased with your cleaning team’s attention to detail, punctuality, and hard work. Your satisfaction means a lot to us, and we truly appreciate you taking the time to share your experience. We look forward to serving you again!DDANA C.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Two young ladies from Molly Maid came and cleaned our home to get it ready for it to be placed for sale. When I tell you they did an immaculate job especially on cleaning kitchen cabinets (inside & out) I can’t speak enough of the fantastic work these ladies did on our home. I would recommend Molly Maid to anyone who needs a cleaning company for their home. Thanks again!!!!
Owner Response: Thank you so much, Dana, for sharing your wonderful experience! We’re delighted to hear that our team made sure your home was spotless and ready for sale, especially with those sparkling kitchen cabinets. Your recommendation means a lot to us. Wishing you the best with your home sale, and thank you again for choosing Molly Maid of Lorain County and Cleveland West!MMarie M.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Friendly, does good cleaning . I highly recommend the company to everyone. 🙂
Owner Response: Thank you, Marie, for your wonderful recommendation! We’re so glad to hear you found our team friendly and were pleased with the cleaning services. Your support means a lot to us. If you ever need anything in the future, we’re always here to help keep your home sparkling!MMary
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆The team showed up on time. My first time using any cleaning service. They were very friendly and patient. They did a fabulous job cleaning! The house is so clean it’s easier to keep up with now. I love the shininess of everything they cleaned. I would love to invite them back in the next couple months. Thank you ladies very much I look forward to seeing you again!
Owner Response: Thank you so much for your wonderful review, Mary! We’re delighted to hear that your first experience with a cleaning service was such a positive one. It’s great to know that our team was friendly, patient, and thorough, and that your home feels even easier to maintain now. We’re grateful for your kind words about the quality of the cleaning and the shine our team left behind. We look forward to welcoming you back in the next couple of months—thank you for choosing Molly Maid of Lorain County and Cleveland West!DDonald D.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Beth and Britt were awesome! They showed up on time. They were very personable and made me feel very comfortable leaving them in my home while they did their work. My home was pristine when I arrived back from doing my errands. I would highly recommend these ladies if you need help with cleaning your home. Thank you so much!
Owner Response: Thank you so much, Donald, for your wonderful review! We’re delighted to hear that Beth and Britt made you feel comfortable, were punctual, and left your home pristine. Your recommendation means a great deal to our team. We truly appreciate your kind words and your trust in us. If you ever need help again, we’ll be here for you!TTina O.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆I had Molly Maid come out to do a move out clean prior to real estate photos being taken to sell a house As-is. This 100-year-old house had several unfinished construction projects and 20 years’ worth of grime and cat hair and sawdust everywhere. My team was Edna and Jaz, route 8. They were basically coming to “polish a turd” is how I explained it to them lol. I knew there were certain areas that weren’t going to get super clean no matter what, but they did their best on those areas and got them way cleaner than I could have if I had done it myself. Overall, I was happy with the work and would use them again in the future.
Owner Response: Thank you so much, Tina, for sharing your experience! We’re grateful you chose Molly Maid of Lorain County and Cleveland West for your move-out clean. It sounds like Edna and Jaz tackled quite the challenge and we’re glad they were able to make a real difference for your property, even with some tough spots. We’ll be sure to pass along your kind words to them. If you need us again in the future, we’d be happy to help. Wishing you all the best with the sale of your house!MMelanie R.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆They are always professional and pay very good attention to detail!
Owner Response: Thank you so much, Melanie, for your wonderful feedback! We truly appreciate your kind words about our professionalism and attention to detail. It’s always our goal to provide a consistently high-quality cleaning experience. We’re grateful to have you as a customer and look forward to continuing to serve you!JJay H.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆I am constantly satisfied with the work.
Owner Response: Thank you so much for sharing your satisfaction with our work. Your continued trust means a lot to our team, and we appreciate your kind words. Thank you for choosing Molly Maid!KKimberly N.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆The gals were just super! Professional, friendly, thorough and patient with my dog who I’m sure was underfoot more than a bit. I just cannot tell you how good I felt after they left. I have disabilities and I just cannot keep up with the more than the very minimal. My house FELT clean.thank you!
Owner Response: Thank you so much for sharing your experience, Kimberly. It’s wonderful to hear that the team’s professionalism, friendliness, and attention to detail made such a positive difference for you and your home. We’re especially glad your dog felt comfortable, too. Your kind words mean a lot, and we truly appreciate you taking the time to let us know how much you enjoyed the service. Thank you for choosing Molly Maid!GGeorgene S.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Love Autumn and Grace!! Professional, caring and hardworking!!
Owner Response: Thank you so much for your kind words about Autumn and Grace. It’s wonderful to hear that their professionalism, care, and hard work made a positive impression. Your feedback means a lot to our team. Thank you for choosing Molly Maid!KKenny M.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆I was very pleased with Renee and Veronica as they did an awesome job! Very pleased! 😀
Owner Response: Thank you so much for your wonderful feedback, Kenny! It’s fantastic to hear that Renee and Veronica made such a positive impression and that you were pleased with their work. Your satisfaction means a lot and your kind words are truly appreciated. Thank you for choosing Molly Maid!BBarbara H.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Excellent worker! Keep my home clean!
Owner Response: Thank you so much, Barbara, for your kind words and positive feedback! It’s wonderful to hear that you’re happy with the service and that your home is being kept clean to your satisfaction. Your appreciation means a lot to the team. Thank you for choosing Molly Maid!DDennis M.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Patti and her 2 girls arrived when they said they would. They started in cleaning without me having to say anything. Patti oversaw everything with out any input from me. As usual, they did a great job. Molly Maids is fortunate to have Patti and her crew. We have never had a problem with the work they. We have been using them for about 2 or more year.
Owner Response: Thank you so much for sharing your kind feedback about Patti and her team. It’s wonderful to hear that you consistently receive prompt and thorough service, and that the cleaning meets your expectations every time. Your long-term trust and recognition of our staff mean a lot. Thank you for choosing Molly Maid!JJudy C.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆The team were very friendly. Explained all they were doing and did a fantastic job!
Owner Response: Thank you so much for sharing your experience, Judy. It’s wonderful to hear that you found the team both friendly and thorough, and that their efforts left a positive impression. Your kind words mean a lot to everyone here. Thank you for choosing Molly Maid!Vvic g.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Amazing team that does a great job!!
Owner Response: Thank you so much for sharing your wonderful feedback. It’s truly rewarding to know that you’re happy with the work our team provides. Your kind words are greatly appreciated. Thank you for choosing Molly Maid!DDeb P.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆I love my girls..autumn & grace..they are so detailed oriented & when im running out the door & giving them instructions..they know exactly what to do.!! XOXOXO
Owner Response: Thank you so much for sharing your kind words about Autumn and Grace. It’s wonderful to hear that their attention to detail and understanding of your needs make such a positive difference in your experience. Thank you for choosing Molly Maid!SSharon K.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆I am very satisfied with the women who cleaned my house! Very thorough and my house was very clean!
Owner Response: Thank you so much for sharing your wonderful feedback, Sharon. It’s great to know you were pleased with the thoroughness of your cleaning and that your home met your expectations. Your satisfaction means a lot, and your kind words are truly appreciated. Thank you for choosing Molly Maid!CChristy M.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆They did a great job on my house. Very fast and professional. Autumn and her partner was wonderful.
Owner Response: Thank you for sharing your kind words, Christy. It’s great to hear that Autumn and her partner provided fast and professional service that met your expectations. Your feedback is truly appreciated and means a lot to the team. Thank you for choosing Molly Maid!SSue B.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆The ladies always do a fine job cleaning. I’m very pleased.
Owner Response: Thank you for sharing your kind words, Sue. It’s wonderful to hear that you’re pleased with the cleaning services provided by our team. Thank you for choosing Molly Maid!JJeff W.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆We ordered a move in cleaning. The house was a mess. They actually cleaned many things twice, beyond the call of duty
Owner Response: Thank you so much for sharing your experience, Jeff. It’s wonderful to hear that the team’s thoroughness made a difference during your move-in. Thank you for choosing Molly Maid!JJesse L.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆I needed some cleaning at my office. Scheduling was easy. They called early in the morning to verify time in the afternoon. The ladies were quick and efficient. They cleaned during business hours and they didn’t interfere with business. Couldn’t ask for more
Owner Response: Thank you for sharing your experience, Jesse. It’s wonderful to hear that you found the scheduling process smooth and that the team was able to clean efficiently without disrupting your business. Your feedback is truly appreciated. Thank you for choosing Molly Maid!NNational
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆10 out of 10. Call them you’ll be glad you did.
Owner Response: Thank you so much for your kind words and enthusiastic recommendation. It’s wonderful to know you had such a positive experience with our team. Your support means a lot to us! Thank you for choosing Molly Maid!Llarry d.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Very efficient and professional
Owner Response: Thank you for sharing your positive feedback, Larry. It’s wonderful to hear that you found the service efficient and professional. Your satisfaction is truly appreciated. Thank you for choosing Molly Maid!CChris W.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆The girls were on time & they did a good job.
Owner Response: Thank you for sharing your experience and for recognizing the team’s punctuality and hard work. It’s wonderful to know you were satisfied with the service. Thank you for choosing Molly Maid!SSharon S.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆My team, Jessica & Carrie are amazing!! I had another team once & they were terrible! I will only have Jessica & Carrie in my home.These two are a real asset to Molly Maids in Lorain!!
Owner Response: Thank you so much for sharing your feedback, Sharon. It’s wonderful to hear how much you appreciate Jessica and Carrie’s work and that you feel comfortable and satisfied with their service. Your kind words mean a lot, and recognizing their efforts is truly appreciated. Thank you for choosing Molly Maid!JJane S.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆I use Molly Maid when I need them and they are always so friendly and get the jobs done, immaculately! They work so hard and are efficient!
Owner Response: Thank you so much for your kind words, Jane. It’s wonderful to hear that the team’s friendliness, attention to detail, and efficiency have made your experiences positive. Your feedback means a lot and motivates everyone to continue delivering great service. Thank you for choosing Molly Maid!CChristine M.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆The girls called when they were close. They arrive and listen to our needs and requests. They worked diligently for 2 hours and the house looked great! Thank you! Guests arrived before we could get it dirty again!
Owner Response: Thank you so much for sharing your experience, Christine. It’s wonderful to hear that the team communicated clearly, listened to your needs, and left your home looking great just in time for your guests. Your kind words are truly appreciated! Thank you for choosing Molly Maid!Service You Can Trust!
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Backed by the Neighborly Done Right Promise®
We’ve been around over 40 years and know how to provide the best clean within your budget and schedule, and with no term contracts. With our 44-point checklist, it’s a clean you can count on. If it’s not done right, we’ll make it right.
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Trusted and Screened Cleaning Professionals
Our employees are trained, insured and background checked for peace of mind. We are locally owned and operated.
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Customized Cleaning
Don’t settle for a one-size-fits-all approach to cleaning. Let us create a customized cleaning plan tailored to you and your needs.
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