Customer Reviews of Our Cleaning Services in Lubbock, TX
Real Stories, Real Results
Discover what our customers have to say about their experience with us. From insightful feedback to honest opinions, this page is a testament to our commitment to providing exceptional customer service.
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Shelia B.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Kenzee and Aliah were fantastic. I’m so happy they will be me team in my home!
Owner Response: Shelia, it’s wonderful to hear how pleased you are with our team’s work. Thank you for sharing your experience and for choosing Molly Maid of Lubbock. We look forward to keeping your home fresh and welcoming each visit!MMichelle S.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Molly Maid came yesterday for a full first clean. They did things other cleaners before them haven’t cleaned and then shared it’s part of their regular clean every time. A supervisor came to check their work. Top notch service and care! Thank you, Chelsea, Glo, Isabella, and Vicki!!
Owner Response: Thank you so much, Michelle, for your wonderful feedback! We’re delighted to hear that Chelsea, Glo, Isabella, and Vicki provided a level of service that stood out from your past experiences and gave your home such detailed attention. Having our supervisor ensure the quality of our work is part of our commitment to top notch service, and we’re glad it made a difference. Your appreciation means a lot to our whole team. We look forward to keeping your home looking its best!AAnderson Custom Window Coverings Inc.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Of all the times I have had teams from Molly Maids at my home to clean, they have always missed cleaning things in my home which is always disappointing when after paying, I still have to come home and clean. I get it, I’m very picky for what I pay to be done! When you hire Molly Maids, I 100% request that you choose Chelsea and April to be your team!!!!!! They are amazing and do not miss anything!!!!! You will not be disappointed or have to do extra cleaning on your home with these 2 ladies cleaning your house!!!!! Thank you Chelsea and April!!!! Hats off to you ladies!!!!!
Owner Response: Thank you so much for sharing your experience and honest feedback. We appreciate you highlighting both your past disappointments as well as the exceptional service Chelsea and April provided. It means a lot to us that you noticed their attention to detail and dedication to a thorough clean—your recommendation will certainly be passed along to them! We’re grateful for your support and will continue working to make sure every visit meets your expectations. Thank you for choosing Molly Maid of Lubbock!VVictoria K.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆All the ladies did a great job. They even cleaned the baseboards and the inside of my oven. Bravo!
Owner Response: Thank you so much, Victoria, for your wonderful review! We’re delighted to hear that you were pleased with the work of our team and appreciated those extra touches, like cleaning the baseboards and inside your oven. Your kind words and “bravo” mean a lot to us. We truly value your feedback and look forward to helping again in the future!JJohn K.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Very professional young women.
Owner Response: Thank you so much for your kind words, John. We’re glad to hear that our team made such a positive impression with their professionalism. Your feedback means a lot to everyone here at Molly Maid of Lubbock!PPamala
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Kim and Sonia were very efficient and thorough! Arrived on time and did a very good job!
Owner Response: Thank you so much, Pamala, for your wonderful feedback! We’re delighted to hear that Kim and Sonia impressed you with their efficiency and thoroughness, and that everything was completed on time. Your satisfaction means a great deal to us, and your kind words will be shared with the team. We look forward to serving you again!Llori p.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Chelsea and April cleaned my home and they did a WONDERFUL job. They were the most kind and professional ladies, I appreciate them so much. Every staff member I’ve interacted with at Molly Maid has been amazing.
Owner Response: Thank you so much, Lori, for your kind words and wonderful review! We’re delighted to hear that Chelsea and April provided you with a fantastic cleaning experience and that their professionalism and kindness stood out. Knowing that every team member you’ve interacted with has made a positive impression truly means a lot to us. We appreciate your trust in Molly Maid of Lubbock and look forward to serving you again!JJo-Dee A.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆After a super disappointing experience with homeaglow, a neighbor recommended Molly Maid. The set up process was quick and easy, Michelle did my walk through and was very nice and helpful. Daisy, Sonia, Kylie and Kim were super sweet and did an amazing job! So far, I’m impressed and will be a repeat customer.
Owner Response: Thank you so much, Jo-Dee, for your wonderful review and for giving Molly Maid of Lubbock a chance after your previous experience. We’re delighted to hear that the setup process was smooth, and that Michelle made your walk-through easy and helpful. We’ll be sure to share your kind words with Daisy, Sonia, Kylie, and Kim – it means a lot to them to know they made such a great impression! We truly appreciate your trust and look forward to continuing to provide you with excellent service.JJennifer P.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆I had two lovely gals that were so pleasant and left my house spotless. A great way to prep our house before a new baby and took a load off my plate!
Owner Response: Thank you so much, Jennifer, for sharing your wonderful experience! We’re delighted our team could help make things a little easier as you prepare for your new arrival. Wishing you and your growing family all the best—and we’re here for you anytime you need a helping hand!SSarah B.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Michelle, Kenzee and Kayla were super awesome, their communication is on point and my homes so clean. They really do work hard (we have 5 pets) and I really appreciate them
Owner Response: Thank you so much for sharing your experience, Sarah. It’s wonderful to hear that Michelle, Kenzee, and Kayla made such a positive impression and that their hard work and communication stood out. Caring for a home with five pets can be quite a task, and your appreciation means a lot to the Molly Maid of Lubbock team.DDebbie L.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Annette, Kylie, and Michelle are a great team. They were very friendly, professional, and made us feel comfortable throughout the visit. The house was very clean and well organized, and their attention to detail really showed. Overall, it was a great experience and their teamwork truly stood out.
Owner Response: Thank you for sharing your wonderful feedback about Annette, Kylie, and Michelle. It’s fantastic to hear that their friendliness, professionalism, and attention to detail made your experience so positive and unique. Your kind words about their teamwork and the results of their efforts are truly appreciated by the Molly Maid of Lubbock team.TTabi S.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Availability was very flexible. The girls did an amazing job within a reasonable time frame. I will definitely use them again.
Owner Response: Thank you so much for sharing your positive experience, Tabi. We’re thrilled that you were happy with the results and that it was done swiftly and with great quality. The Molly Maid of Lubbock team will be ready for you when you need us again!Aanne m.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Annette and Chelsea did a deep cleaning for me recently. They both did a great job, spent time on the details! Chelsea worked in the master bath, did a great job on the shower door especially, very important with lubbock’s hard water. Every room, the kitchen and baths were really clean when she finished. Annette did a great job in the dining, living and master bedroom. Cleaned all the base boards, furniture, light fixtures and ceiling fans. Both ladies were pleasant and professional!
Owner Response: Thank you for letting us know how happy your are with Chelsea and Annette cleaning your house! They really appreciate your feedback and helps them do an even better job. The Molly Maid of Lubbock team is also really happy with how detailed and thorough they are on all their cleans!JJeri G.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Do a great job every time.
Owner Response: Thank you so much for your kind feedback, Jeri. It’s great to know you’re pleased with the consistent quality of our service. Your feedback means a lot to the Molly Maid of Lubbock team.RR.s. M.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆I had scheduled a cleaning of my dad’s house after move out and scheduling was very easy and convenient. The cleaning crew that came out (Patricia & Mercedes) were professional, asked for a walkthrough and detailed. They did a great job and I appreciate everything they did. Thank you!!
MMolly T.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Team #5 cleaned my house the day before we had a big weekend of showings and did a great job! I have two little ones and knew I wouldn’t be able to get my house looking ready but they booked me in last minute and everything was spotless! It was so nice to come back home and have everything look so good. Thank you!!
Owner Response: Hi Molly!! Your team at Molly Maid of Lubbock is extremely grateful to know your experience with us was an amazing one! We’re always happy to hear appreciation from our customers, and we appreciate you taking the time to give us a review. We look forward to seeing you again soon! Have a very Merry Christmas!JJessica S.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆I have used molly maids for years.And this service has always been fantastic.They’ve always gone above and beyond. I recently returned to lubbock and had the privilege of having mercedes and patricia clean my house today. The work they did is nothing short of a miracle. My house was such a mess and being able to walk into it and feel the peace of a truly clean house is a blessing. THANK YOU MOLLY MAIDS
Owner Response: Thank you so much for sharing your great experience with us after being gone for a while. It’s wonderful to hear that Mercedes and Patricia made such a positive impression and their work was up to your expectations. Your continued trust and appreciation mean a lot for us at Molly Maid of Lubbock.JJean H.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Ariel and Michelle are very professional and staff also. Came with the the vehicle that advertised Molly maids, also the girls had the logo on theirs shirts. They were quick and efficient, the walk thru that my manager was very pleased with the service, and so am I.
Owner Response: We are very pleased to hear from you and that our staff was very professional and efficient, Jean. Being able to help you out with your cleaning needs was our pleasure and we hope to hear from you again soon. The Molly Maid of Lubbock team will be ready when you need us!Lls g.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Good people doing a Great job. And you are able to keep the same people for the next cleanings.
Owner Response: Thanks for the 5 star rating! We are so glad that you liked the work done in your home and that you were amazed by the Molly Maid of Lubbock team that visited you.DDonna M.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Molly Maid of Lubbock just left our home and they did a fantastic job. Nice, friendly and professional. These young women never stopped. They cleaned my home from top to botton. I have had other maid services and they do not compare to the service if got today. Two women cleaned my 5 bedroom home and it is spotless. The manager even came by at the end of their shift and checked there work. I highly recommend them. Donna M.
KKelly S.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Victoria, Autumn and Annette are so great. Thank you for doing such spectacular job cleaning!
TTerri P.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Couldn’t recommend enough! Professional service and I was very satisfied with the end result. Book them today you won’t regret it!
Owner Response: Thank you so much for sharing your wonderful feedback, Terri. It’s great to hear that you were satisfied with the service and felt confident recommending Molly Maid of Lubbock to others. Your kind words mean a lot to the team.Ffaith r.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Chanel and Autumn made our house feel like new! Everything was spotless from ceiling to floor. We will definitely be having them back!
Owner Response: Thank you so much for sharing your experience! It’s wonderful to hear that Chanel and Autumn helped make your home feel refreshed and spotless. Your kind words mean a lot to the Molly Maid of Lubbock team.Mmark m.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆We had our house cleaned today. All 3 of the ladies that came today were so nice and professional. Our house looks and feels amazing!!
Owner Response: Thank you so much for sharing your wonderful experience. It’s fantastic to hear that the team made such a positive impression and that your home looks and feels amazing. Your kind words mean a lot to the Molly Maid of Lubbock team.MMikaela B.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆We had an excellent first time clean today with Yanitza and Carolina! They showed up and were so quick and efficient to get our house clean. They were extremely thorough and also were great with our dogs! We will definitely keep using them!
Owner Response: Thank you so much for sharing your wonderful experience with Yanitza and Carolina. It’s great to hear that their efficiency and attention to detail made your first cleaning such a positive one, and that your dogs felt comfortable with them as well. Your kind words mean a lot, and we truly appreciate your support at Molly Maid of Lubbock.Nnikole r.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Yanitza & Carolina did so good! I am currently at the end of my pregnancy & wanted to have a good, deep cleaned house for when baby arrives and they met all expectations! These women worked fast and efficiently. So grateful that them and Molly Maid were able to help us in the arrival of our new baby!
Owner Response: Thank you so much for sharing your wonderful experience with Yanitza and Carolina. It means a lot to know that their hard work and attention to detail helped make your home feel comfortable and ready for your growing family. Molly Maid of Lubbock wishes you all the best as you welcome your baby!DDonna D.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Kim and Sonia were amazing! As a move in cleaning, they handled all of the areas that I was concerned about and more!! Michelle came to check on them and again at the end to make sure I was completely satisfied with their work. I will definitely be calling them on a monthly basis!
Owner Response: Thank you so much for sharing your wonderful experience with Kim, Sonia, and Michelle. It’s fantastic to hear that your move-in cleaning exceeded your expectations and that all your concerns were addressed. Your kind words truly mean a lot to the Molly Maid of Lubbock team.CCaroline W.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Great service, very friendly and capable workers, very efficient and did excellently and in an amazing time frame Would totally recommend this company!
Owner Response: Thank you so much for sharing your wonderful feedback, Caroline. It’s fantastic to hear that you found the team to be friendly, efficient, and capable. Your recommendation is greatly appreciated and means a lot to everyone here at Molly Maid of Lubbock.MMorgan
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Excellent job.
Owner Response: Thank you so much, Morgan, for sharing your positive feedback. We’re delighted to know you were pleased with the service! The Molly Maid of Lubbock team appreciates it!CChris M.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Yanitza, Carolina, and Sonia did a great job. I would definitely recommend using them.
Owner Response: Thank you so much for your kind words about Yanitza, Carolina, and Sonia. It’s wonderful to hear that you had a positive experience and would recommend their service. Your feedback is truly appreciated by the Molly Maid of Lubbock team.Service You Can Trust!
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