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Molly Maid Towson/Bel Air Reviews

Real Stories, Real Results

Discover what our customers have to say about their experience with us. From insightful feedback to honest opinions, this page is a testament to our commitment to providing exceptional customer service.

4.8/5

156 Ratings | Showing:
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  • S

    Stacia C.

    via Google

    Molly maids has been a my cleaning service for years. They arrive on time or notify you before their arrive. They are very professional and bring their own supplies. I sometimes will leave a note of priorities and they are always eager to please. When I get home my home always looks very clean and smells amazing. I go crazy decorating my home for the holidays and they are always very careful and respectful of my decorations and work around them. We have 3 cats and a dog and the staff works very well at working around our pets. Honestly I think the cats hide but I think the dog makes up for that and loves any attention they give him. The staff is very friendly and as I mentioned early easy to work with and very dependable. I am always pleased. Great customer service. Thank you Molly Maids. Sincerely Stacia Kline

  • A

    Amanda S.

    via Google

    Competitive pricing but the clean was amazing!! Highly recommend!

  • S

    Sandy W.

    via Google

    Special thanks to Robin and Heidi for the amazing job they did yesterday. Molly Maid is the best!

  • S

    Sarah L.

    via Google

    Excellent work!! Great team of Michelle and Daly!!

    Owner Response: Thank you for the positive review, Sara! We will share your kind words with Michele and Daly. They truly strive to make their customers lives easier by taking care of all the sanitizing and cleaning needs of your home. Thank you for choosing Molly Maid of Towson/Bel Air.
  • F

    fairwayfanny

    via Google

    Candace is very easy to deal with and make changes to a schedule. The ladies I have are the regulars and I can ask them to do something different and they are willing. I don’t ask for something that I am not paying for.

  • V

    Vicky B.

    via Google

    The Molly Maids team, Rosa, Candace, and Francis cleaned my house today and they did an excellent job! I was very happy to have them clean the house and will definitely use their service again. The ladies were very professional, polite, and very good at their job. Thank you for helping me. I truly appreciate you.

  • S

    Stephanie C.

    via Google

    The ladies were friendly and very fast

  • J

    Juanda W.

    via Google

    Robin did an excellent job cleaning our house! She is very thorough and professional.

  • D

    Dan L.

    via Google

    Chelsi and Debra are great representatives of Molly Maids. Their professionalism is UNSURPASSED!!!

    Owner Response: Thanks for taking the time to respond our staff love hearing how you feel about their effort!
  • W

    William L.

    via Google

    We are elated with our first cleaning of our condo by Molly Maid! Michele and Daly far exceeded our expectations as the cleaning team. Everything was thoroughly cleaned and the “little touches” left us feeling that we had made a perfect decision in employing Molly Maid of Towson/Bel Air. We are so impressed!

  • L

    Lisa P.

    via Google

    The Molly Maid service is reliable and provides a thorough cleaning.

    Owner Response: Lisa, thank you for taking the time to provide feedback! The teams have enjoyed cleaning your home over the past few years and look forward to servicing your home for many more! Thank you for being a valued customer.
  • L

    Lynne P.

    via Google

    Ladies are very efficient and friendly. They do a Great job!

    Owner Response: Lynne, We greatly appreciate your feedback! We are honored to be welcomed into your home to clean and sanitize. Thank you for being a Molly Maid of Towson/Bel Air customer!
  • T

    Ted N.

    via Google

    Michelle and Daly are friendly, responsive, thorough and efficient.

  • M

    Mel L.

    via Google

    Absolutely excellent service!

    Owner Response: Mel, we are so glad you enjoyed coming home to a clean and sanitized home! Molly Maid of Towson/Bel Air appreciates your business and values your feedback! We look forward to serving you for your next cleaning service.
  • A

    Andria T.

    via Google

    Always a great clean!!

    Owner Response: Thank you so much for your kind words, Andrea. We really appreciate you taking time out of your busy schedule to share your experiences with us! We truly appreciate your business over these past several years and look forward to serving you for many more!
  • W

    Wayne W.

    via Google

    They did a great job they were very meticulous and thorough…

    Owner Response: Thank you for sharing your feedback with us! Megan and Alexis will be delighted to hear your kind words of praise and appreciation. Thank you for choosing Molly Maid of Towson/Bel Air.
  • R

    Ron K.

    via Google

    Michelle and her companion cleaned our house and made it sparkle. We are so happy that we will have them regularly every two weeks.

    Owner Response: Mr. Kravitz, we greatly appreciate your feedback! We are honored to be welcomed into your home to clean, sanitize and make it sparkle! Thank you for being a Molly Maid of Towson/Bel Air customer!
  • R

    Ronda T.

    via Google

    I have had a great group of ladies that are doing a good job keeping things in order and clean for our family. Thank you for your service and help 🙏🏿

    Owner Response: Mrs. Tinsley, We are so glad you enjoyed coming home to a clean and sanitized home! Molly Maid of Towson/Bel Air appreciates your business and values your feedback! We look forward to serving you for your next cleaning service!
  • P

    Pamela L.

    via Google

    Francis and Dayanna were incredibly hard working, polite, detailed and efficient! We so appreciated their efforts for our first deep cleaning. So happy we chose Molly Maid of Towson/Bel Air to help!

    Owner Response: Thank you for sharing your feedback with us! We will share your kind words with Francis and Dayana! Thank you for choosing Molly Maid of Towson/Bel Air for your house cleaning needs!
  • Q

    Quinn B.

    via Google

    I had a great experience with Molly Maid! I called on a Monday and was able to get John, the franchise owner, out to my house later that day for a free estimate. John was super friendly and helpful and was able to squeeze my initial house cleaning into a busy week as a surprise for my husband!! I had team Cathy and Dayana, and they truly did an exceptional job – baseboards, blinds, ceiling fan dust, all of the things I never seem to get around to! Cathy and Dayana were efficient, professional, and friendly, and they easily accommodated me working from home during the cleaning. The initial clean took just 3.5 hours, even less than the 4-5 hours I was quoted, which was a pleasant surprise. Thank you so much for a job well done, Cathy and Dayana!! You are rockstars!

    Owner Response: Our pleasure to hear such news about our efforts. The ladies are always uplifted to know how much the customer is pleased with a job “well done”! Thank you for allowing us into your home. We look forward to your next cleaning appointment.
  • C

    Carolyn F.

    via Google

    Flexible scheduling, fair price, friendly/professional staff. Thank you Francis and Rosa!

  • W

    William M.

    via Google

    Michele and Daly did an amazing job! The extra attention to detail is greatly appreciated.

  • L

    Lorraine D.

    via Google

    Cleaning by Meghan A. and Megan G. was great. They are a terrific team. Thank you!

  • J

    Judy M.

    via Google

    I’m very please with everything Molly Maids has done. They have been truly professional and very thorough.

  • J

    Joyce

    via Google

    MMegan and Desiree did a great job. They were very efficient and did a very thorough cleaning. We were very pleased by the results.

  • C

    Cindy R.

    via Google

    Completely thrilled with Molly Maid’s cleaning service. They pay attention to detail and my house is cleaned to my satisfaction. I have had several teams who clean. They are polite and dedicated to doing their best. They really take pride in their job. Little extras like towels elegantly folded are always a plus. I have three large dogs who make a big fuss when they arrive. This is never an issue. They always send pet friendly staff members.

  • C

    Christina Z.

    via Google

    Thank you team Rosa & Kathy, you all did a magnificent service in our home! The detail orientation and efficiency of the service was truly unmatched. Thank you so much.

  • B

    Brian H.

    via Google

    We will have company coming in at the end of the month so I made a call to Molly Maid near me. They were great. The rooms were nice and clean, the bathrooms were sparkling, plus they were friendly. I was very happy with the results. I will probably have them come back twice a year, or if I have company come in again.

  • E

    Edna G.

    via Google

    Very hekodul, accomodating and thorough — worked quickly. Excellent – would definitly recommend this team.

  • B

    Brandon S.

    via Google

    We started with Molly Maids about 2 months ago, and we couldn’t be happier. Rosa and Cathy have done a fantastic job. We have tried other companies and been disappointed. With Molly Maids, we’re paying a bit more, but we are getting better service. Totally worth it, in my opinion

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  • Backed by the Neighborly Done Right Promise®

    We’ve been around over 40 years and know how to provide the best clean within your budget and schedule, and with no term contracts. With our 44-point checklist, it’s a clean you can count on. If it’s not done right, we’ll make it right.

  • Trusted and Screened Cleaning Professionals

    Our employees are trained, insured and background checked for peace of mind. We are locally owned and operated.

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    Don’t settle for a one-size-fits-all approach to cleaning. Let us create a customized cleaning plan tailored to you and your needs.

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    We know you’re busy, so we make it easy to get an estimate and schedule an appointment. Book online or give us a call directly.

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