Reviews Of Molly Maid’s House Cleaning Services in Rochester Hills, MI
Real Stories, Real Results
Discover what our customers have to say about their experience with us. From insightful feedback to honest opinions, this page is a testament to our commitment to providing exceptional customer service.
4.8/5
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Dale N.
via GoogleVery thorough and professional
Owner Response: We appreciate your feedback, Dale. It means a lot to know you found our service both thorough and professional. Thank you for choosing MOLLY MAID of Troy. We’d be happy to help again whenever you need us! -
Esther A.
via GoogleThe ladies were so friendly and did an amazing job cleaning. They were so detailed and didn’t leave anything unnoticed.
Owner Response: What a pleasure to hear that the team left such a positive impression with their detailed and friendly approach. Your recognition means a lot, and we’re grateful you took the time to share your experience with MOLLY MAID of Troy. Thank you, Esther, for letting us take care of your cleaning needs—we’d love to help out again whenever you need it! -
Gretchen P.
via GoogleTiffany and Leigh were very thorough. (Team 11)Great having them here…
Owner Response: It’s wonderful to hear you enjoyed having our team at your home. Thank you for mentioning how thorough they were and for sharing your feedback about Team 11. We appreciate you choosing MOLLY MAID of Troy, and we’d love to help again whenever you need us! -
Leta
via GoogleNicole and Ivy from Molly Maid just left my home! They did an excellent job. They left my home sparkling clean. Both ladies were courteous and professional. I look forward to seeing them again in 2 weeks.
Owner Response: We’re so glad to hear how pleased you are with your fresh, sparkling home! Thank you for recognizing how courteous and professional our team members were during your visit with MOLLY MAID of Troy. We truly appreciate you taking the time to share your thoughts and look forward to welcome you again in two weeks! -
Leasa S.
via GoogleTiffany and Monique did a first clean at my house and I’m so happy with the job they did. I have a lot of floors to wash and they look so good. The bathrooms are sparkling.
Owner Response: We’re delighted to hear you’re so pleased with the results from your first cleaning! Thank you for sharing your experience and for choosing MOLLY MAID of Troy. It’s wonderful to know the floors shine and the bathrooms left a great impression. We appreciate your trust and would love to help keep your home looking its best whenever you need us. -
Veronica C.
via GoogleVery good job
Owner Response: We’re glad to hear you were pleased with the work, Veronica. Thank you for taking a moment to share your feedback and for choosing MOLLY MAID of Troy. We’d be happy to help again whenever you need us! -
Julita S.
via GoogleMolly Maid TEAM 11 was the best. They were extremely thorough and did a great job and cleaning my home. The cherry on top was, they were the friendliest women who I’ve never met. Great job! I will be asking specifically for them again in the future
Owner Response: We’re so glad to hear how thorough and friendly Team 11 was during your visit. Thank you for sharing your experience and for choosing MOLLY MAID of Troy. It means a lot to know you’ll be requesting them again in the future, and we’d love to welcome you back for your next cleaning! -
Dakota W.
via GoogleReally pleased with the attention to detail! Even all the inside windows were cleaned. So happy with that. It would be great if they coordinated with other companies for additional services, such as outside window cleaning. Looking forward to being a long time customer!
Owner Response: Thank you so much for sharing your positive experience and thoughtful feedback, Dakota. It’s wonderful to hear that the attention to detail and inside window cleaning made such a great impression. Your suggestion about coordinating with other companies for additional services is truly appreciated, and it’s always helpful to learn what would make your experience even better. We’re grateful for your support and kind words. -
Trice B.
via GoogleMolly Maid came out to service a room a my mother’s apartment. My brother unfortunately is not well and the room was horrendous. We could not handle the cleaning alone however Team 4 – Jenn and Bree were kind and they cleaned the room without judgement and put my mother at ease. We were so pleased we will be using their services again. ⭐️⭐️⭐️⭐️⭐️
Owner Response: Thank you so much for sharing your experience and for your kind words about Team 4, Jenn, and Bree. It means a lot to hear that their compassion and professionalism made a positive difference for your family during a difficult time. We’re grateful for the opportunity to help and appreciate your trust in our services. -
Keith A.
via GoogleExcellent job by Jenn and Bree Team 4 on our 1st cleaning!
Owner Response: We’re delighted to hear your first cleaning went so well. Thank you for choosing MOLLY MAID of Troy and for sharing your feedback about our team. We’d be glad to welcome you back for future cleanings! -
Jessica M.
via GooglePhenomenal service, quick and efficient!
Owner Response: Delighted to hear you had such a smooth and efficient experience. Thank you for choosing MOLLY MAID of Troy, and for sharing your kind words. We look forward to helping you again in the future! -
Kelli
via GoogleI was impressed with how meticulous the ladies were when I came home to a professionally cleaned home. It was well worth the money. They were also very pleasant and complimentary.
Owner Response: Thank you so much for sharing your positive experience and kind words about our team. It’s wonderful to hear that you appreciated the attention to detail and the friendly attitude of our staff. Your satisfaction means a lot to us, and we’re grateful for the opportunity to help make your home feel refreshed. -
Kriti D.
via GoogleI had a great experience with Molly Maid today. Team 4, Jenn and Bre, arrive on time and finished their deep cleaning work sooner than I expected. They were friendly and respectful of our home, and came prepared with shoe covers since we don’t wear shoes in the home. I would recommend Molly Maid to friends and family based on our experience with their deep clean today.
Owner Response: Thank you so much for sharing your positive experience with Team 4, Jenn, and Bre. It’s wonderful to hear that their attention to detail and respect for your home made a great impression. We truly appreciate your recommendation and are glad to know you were pleased with your deep cleaning service. -
Maurice R.
via GoogleThank you team 10! My place looks great!
Owner Response: Thank you so much, Maurice, for your kind words! We are so glad to hear that Team 10 did such a great job and that you’re happy with how your place looks. We truly appreciate your support and look forward to serving you again soon! -
Mark B.
via GoogleTiffany & Jennifer were awesome and took care of me well! Super nice ladies 🥺☺️
Owner Response: Thank you so much for your kind words, Mark! We’re delighted to hear that Tiffany and Jennifer took great care of you and made your experience so pleasant. We truly appreciate your feedback, and we’ll be sure to pass along your compliments to them. It means a lot to have your support! -
wendy c.
via GoogleMy house is always nice and neat after they leave! They work very hard to really deep clean everything! I highly recommend them
Owner Response: Dear Wendy, Thank you so much for the wonderful review! We are so happy to hear that your house is always nice and neat after our visits. Our team works very hard to provide a thorough deep clean every time, and it means a lot to us that their efforts are recognized. We truly appreciate your high recommendation and look forward to seeing you again soon! Best regards, The Team at MOLLY MAID of Troy -
Dr.
via GoogleThe Molly Maid team did a wonderful job! Their work was extensive, detailed, and quite impressive! They did a “move out” clean and the house looks amazing! The team did an exceptional job!
Owner Response: Thank you so much, Dr. Tiller, for taking the time to share your wonderful feedback! We’re delighted to hear that you were impressed with the detailed and extensive “move out” cleaning our team provided. Knowing the house looked amazing for you truly means a lot to us. We appreciate your trust in MOLLY MAID of Troy and wish you all the best in your next chapter! -
Monica A.
via GoogleWonderful service. I was paired with a great team of girls that not only do a great job cleaning my house but are also very nice people. Thank you for a great experience!
Owner Response: Thank you so much for your kind words, Monica! We’re delighted to hear that you had a great experience with our team and that you appreciate both the quality of the cleaning and the friendly service. Your feedback truly means a lot to us, and we look forward to serving you again in the future! -
Brandee P.
via GoogleTeam 1 did a great job on my house my family loved it…. I used them a few years ago at another house and wasn’t satisfied with the service so I cancelled right after… but decided to give them another try at my new house and explained this time what I liked and exactly what I was looking for and jennifer and tiffany got it right …. I’m so pleased.
Owner Response: Thank you so much, Brandee, for giving MOLLY MAID of Troy another chance and sharing your honest feedback! We’re thrilled to hear your family loved the job Team 1 did and that Jennifer and Tiffany listened closely to your preferences. Your satisfaction truly means a lot to us. If there’s anything more we can do to make your experience even better in the future, just let us know. We appreciate your loyalty and look forward to serving you again! -
Lily E.
via GoogleTeam 4, Jenn and Bree, did a fantastic job cleaning my apartment. Having them clean things I do not always get to took a huge weight off my shoulders, and in my opinion, their services came at a very reasonable and affordable price. The cherry on top is that they were all very kind people! I will certainly use Molly Maid again!
Owner Response: Thank you so much, Lily, for your wonderful review and for recognizing the hard work of Team 4, Jenn, and Bree! We’re so glad to hear that their detailed cleaning made a positive impact for you and gave you peace of mind. It means a lot to us that you found our services reasonably priced and enjoyed the friendly attitude of our team members. We look forward to helping you again soon—thanks for choosing MOLLY MAID of Troy! -
Dennis C.
via GoogleI have been absolutely AMAZED by this service. I found MM online, and was skeptical as they are a national franchise and I thought the quality control had to be bad, so I went with another service. Boy was I wrong. After living through a horrible experience with a local company, I hired MM, and the experience has been the best I have ever had. Nikki and Brittany are very attentive, are sure to always take care of my pets, and leave me feeling like I got more than I paid for when they leave. I am typically not here when they are (they are totally fine by themselves – no issues at all), and the time that I was, their team leader showed up randomly to do a QC check. I was BLOWN AWAY. I cannot say enough good things about MM and the people that work there. I have had a cleaning service for 20 years now, and I will never change again.
Owner Response: Thank you so much, Dennis, for sharing your amazing experience with MOLLY MAID of Troy! We’re truly grateful for your trust—especially after your initial hesitation and the previous challenges you faced with another service. Nikki, Brittany, and the rest of our team are dedicated to being attentive and reliable, and it’s fantastic to hear how much you appreciate their care, even for your pets. Our quality control checks are just one way we strive to ensure top-notch service every time, and we’re glad it made such a positive impression. Knowing we’ve earned your loyalty after two decades of experience with cleaning services means a lot to us. Thank you for your kind words and for allowing us into your home! -
Devon (.
via GoogleI’ve used them a few times now and I’m always happy with performance and price! – St Clair shores MI
Owner Response: Thank you so much, Devon, for being a loyal customer and sharing your positive feedback! We’re happy to know you consistently enjoy both our service and value. Serving the St Clair Shores community means a lot to us, and we look forward to keeping your home clean for many visits to come! -
Wally B.
via GoogleThe 2 ladies were very polite and friendly, great job!!!!!
Owner Response: Thank you so much, Wally, for sharing your kind words! We’re delighted to hear that our team made a great impression with their friendly and polite service. Your satisfaction means a lot to us, and we look forward to helping with your cleaning needs again in the future! -
Joan B.
via GoogleDiligent, attention to detail, swiftly moved around while providing an excellent cleaning job.
Owner Response: Thank you so much, Joan, for sharing your wonderful feedback! We truly appreciate your recognition of our team’s diligence and attention to detail. It’s great to know that you were pleased with the efficiency and quality of your cleaning service. Your kind words mean a lot to us, and we look forward to providing you with excellent service again in the future! -
Valerie
via GoogleThe girls did a beautiful job. It was perfect. Couldn’t be happier
Owner Response: Thank you so much, Valerie, for sharing your wonderful feedback. It’s fantastic to hear that you were so pleased with the service and results. Your satisfaction means a lot to the team. -
Ernie F.
via GoogleI set up this cleaning for my mother, whom is 86. She was extremely impressed with the thoroughness of the cleaning, but probably more of the smiles and attitudes of the cleaners, Jenny and Bree.
Owner Response: Thank you for sharing your mother’s experience and for highlighting the positive impression Jenny and Bree made during their visit. It’s wonderful to know that both the thoroughness of the cleaning and the team’s friendly attitudes stood out. Your kind words mean a lot and will be shared with the team. -
Julie B.
via GoogleJennifer and Tiffany always do an amazing job!
Owner Response: Thank you so much for your kind words, Julie. It’s wonderful to hear that Jennifer and Tiffany consistently provide service that exceeds your expectations. Your feedback is greatly appreciated and will be shared with the team. -
Elizabeth G.
via GoogleSo happy to have a deep clean of my home before the holidays! Ashlyn and Nicole were very thorough and cleaned everything in less time than expected. Thank you so much Molly Maid!
Owner Response: Thank you so much for sharing your experience, Elizabeth. It’s wonderful to hear that Ashlyn and Nicole’s attention to detail made your home sparkle just in time for the holidays. Your kind words mean a lot to the team. -
Amy S.
via GoogleThey were quick but thorough, and very respectful.
Owner Response: Thank you for sharing your experience, Amy. We’re delighted to know that you appreciated the thoroughness and respectfulness of the team, as well as their efficiency. Your feedback means a lot to us. -
Linda P.
via GoogleTiffany and Jennifer are the absolute best. I appreciate them very much
Owner Response: Thank you so much for sharing your kind words about Tiffany and Jennifer. It’s wonderful to hear how much you appreciate their work. Your feedback means a lot to the entire team.
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