Molly Maid of N Charlotte Matthews Concord Huntersville Reviews
Real Stories, Real Results
Discover what our customers have to say about their experience with us. From insightful feedback to honest opinions, this page is a testament to our commitment to providing exceptional customer service.
4.8/5
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Yolanda H.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆On time, professional, respectful of my property and home. A excellent job!
Owner Response: Yolanda, Thank you so much for your wonderful feedback! We’re delighted to hear that our maid service met your expectations and that you found our team professional and respectful. Providing excellent house cleaning services is our top priority, and your kind words mean the world to us. We look forward to continuing to serve you! Best regards, Molly Maid of N Charlotte/Matthews/Concord/HuntersvilleDDallas W.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Janet and Jazmin are absolutely wonderful! They are so sweet with making our nursery look so beautiful for our daughter.
Owner Response: Thank you for the 5-star review!KKelly C.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆We’ve had Team 31 cleaning our place for a few months now and couldn’t be happier. They are professional, friendly, and do excellent work. We know we have nothing to worry about when they are working and that everything is going to look great afterward.
Owner Response: Kelly, We’re delighted to hear that you’ve been so pleased with Team 31’s service! Providing professional, friendly, and excellent house cleaning services is what we strive for. Knowing that you feel confident and stress-free after our visits means a lot to us. We’re grateful for your kind words and look forward to continuing to provide top-notch maid service for you. Thank you for choosing Molly Maid of N Charlotte/Matthews/Concord/Huntersville!DDennis D.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Every two weeks when Molly Maid arrives to take care of cleaning my father-in-law’s place he always mentions afterwards what a great job they did while there. We appreciate everything you guys are doing and we would like to thank you for showing up every couple of weeks.
Owner Response: Dennis, Thank you so much for your kind words! We’re delighted to hear that your father-in-law is pleased with our maid service. Our team takes pride in providing top-notch house cleaning services, and knowing we make a positive difference means the world to us. We truly appreciate your continued trust and look forward to serving you every couple of weeks. Warm regards, Molly Maid of N Charlotte/Matthews/Concord/HuntersvilleKKarl N.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Excellent work. Exceeded expectations.
Owner Response: Thank you for the review, we will let the team know. Thank you for choosing Molly Maid.KKyle E.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆We had a wonderful experience using Molly Maid to clean out a home our son and 3 roommates had been living in for 4 years during college. The cleaners were thorough covering every inch of the home and left each space looking like the day they moved in! Amazing!
Owner Response: We are glad that the team did a great job, we will be sure to let them know. We appreciate your business, and thank you for using Molly Maid.MMaria G.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Thank you to Team 25, Alison and her Rosmari. They did an excellent job in cleaning my home. They were thorough, professional and efficient. My home is spotless. I would be glad to have them return to clean my home regularly. Thank you ladies for a great job. M. Greczmiel
Owner Response: Thank you for the review! We will post this to the teams board and read it during our weekly meetings.PPrincess G.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Are you kidding me? They did AMAZING! Team 30 next time again please!!!!!!! I’m so pleased with their work 😊
Owner Response: We are glad the team did a great job for you! We will be sure to let them know and post it on their review board!SStefanie R.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆They do wonderful work and are so sweet
Owner Response: Thank you for the 5 start review, we appreciate your feedback. We will be sure to let the team know!EElizabeth P.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆The team of ladies that serviced my 92yr old Mother’s apartment were very professional and did excellent work!! She’s still talking about it 3 days later!! I told them I will definitely get them to do my house soon too!
Owner Response: Thank you for the review! We will be sure to inform the team as well as post it to their board.RRod L.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Prompt efficient solid cleaning. Would highly recommend
Owner Response: Thank you for the review! We will be sure to let the team know that they did a great job in the home!KKim B.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆As always Team 27 did an amazing job!
Owner Response: We are glad the team did a great job for you!JJuanita F.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆These 2 young ladies were excellent. They cleaned my downstairs and it was absolutely amazing.
Owner Response: Thank you for leaving the team a great review! We will let the team know and post this to thier board. Appreciate your business :)LLindsay M.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆The team did an awesome job!
Owner Response: Thank you, we will be sure to let the team know!EElizabeth C.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Money extremely well spent! My cleaning team was efficient yet thorough and extremely friendly. Cannot wait for my. Ext clean!
Owner Response: We are happy the team did an amazing job for you, we will be sure to let them know thank you for the review!SScott L.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Great service. Will use them again
Owner Response: We are glad they did a great job, we will be sure to let the team know. Thank you for the review!CCiciley E.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆The team always does a wonderful job throughout the entire house! …and so quickly! One thing that always leaves us amazed (especially because we’re not able to do it) is how the floors are cleaned, mopped and vacuumed without any smudges left behind! We look forward to our friendly visit every 2 weeks!
Owner Response: We are glad that the team does a great job for you! We will be sure to let them know and post this to their review board!MMiranda M.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Absolutely wonderful. Very transparent pricing. And the cleaners went above and beyond for our move out clean. Honestly it looked better than when we moved in! We will definitely be using their services for maintenance cleans of our new home.
Owner Response: Thank you for the review! We will be sure to let the team know we appreciate your business and look forward to working with you in the future!MMelissa S.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Team 30 were fantastic. Extremely professional and the house looks amazing! I highly recommend this team!
Owner Response: Thank you for the review, we will inform the team, we are glad they did a great job for you!TTonya B.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Great experience, best prices in the biz. Thank you, Team #30! Update #1: I was unexpectedly switched to Team #33. They are good, but just have to familiarize them with my home and realized they weren’t cleaning baseboards (like I requested in my consult). I’m sure they’ll take care of baseboards now that I mentioned it again. Update #2: Team #26 is amazing!!
Owner Response: Thank you so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us. We strive to provide the best customer service, and we’re glad to hear that we succeeded. Thanks again!AAllure J.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Im speechless when it comes to services. This was my first time using Molly Maid when I say I guess was the best thing I ever did. The service all the way down to communication of schedule the appointment everything was on point and professional. The Communication there was transpired while cleaning they will let you know if they need any additional time before making a decision on their own. They were very nice and got the job done. I really appreciate it.
Owner Response: We are glad the team did a great job for you! We look forward to working with you in the future!SShea R.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆I received a deep clean and the 2 young ladies did a good job. I am excited for the help because I have a very large home.
Owner Response: Thank you for the review, we will be sure to inform the team!Bbrowneyedgyal !.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆This is my third time using Molly Maid and this was my best experience. Team 24’s attention to detail was top-notch! Thank you for being so thorough, ladies.
Owner Response: We are glad the team did a great job for you!DDavid J.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆The Molly Maid(s) arrived right within the promised time frame, fully equipped with the necessary tools and went straight to work. One couldn’t have asked for more nice, friendly and efficient workers. We love the way our condo looks and smells now.
Owner Response: Thank you for leaving the team a great review! We will let the team know and post this to thier board. Appreciate your business :)MMichelle N.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Extremely impressed with the whole experience! Scheduling was easy, great communication from the office, friendly staff. My house has never looked better – the floors and counters are shining! Team 25 was extremely efficient and listened to all my requests. I will become a repeat customer.
Owner Response: Thank you for leaving the team a great review! We will let the team know and post this to their board. Appreciate your business.NNancy R.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Great job
Owner Response: Thank you for leaving the team a great review! We will let the team know and post this to their board. Appreciate your business.JJerome K.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Outstanding attention to detail!!
Owner Response: Thank you for leaving the team a great review! We will let the team know and post this to thier board. Appreciate your business :)AAdyson G.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Brenda and Bibiana (TM7) were Amazing! My home is sparkling, they are real pros! I wish I could have them every week!!! Beautiful work ladies❤️ Thank you!!!
Owner Response: Thank you for the review, we have informed the team, and they are glad they were able to perform the cleaning for you!SSharon B.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆My mom is 90 years old and Molly Maids did an excellent job cleaning her home without disturbing her routine. They were polite and courteous and cleaned quickly. We were amazed how much the cleaning team did in just a few hours. Thank you!!
Owner Response: We are glad the team did a great job for you, we will be sure to let them know. If you ever need us in the future, just give us a call, and we will be happy to help!EElijah W.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆“Molly Maids did a great job! The team was professional, efficient, and left everything spotless. It was such a relief to come home to a clean house. Highly recommend!”
Owner Response: We are glad the team did a great job for you, we will be sure to let them know!Service You Can Trust!
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Why Choose Us?
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Backed by the Neighborly Done Right Promise®
We’ve been around over 40 years and know how to provide the best clean within your budget and schedule, and with no term contracts. With our 44-point checklist, it’s a clean you can count on. If it’s not done right, we’ll make it right.
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Trusted and Screened Cleaning Professionals
Our employees are trained, insured and background checked for peace of mind. We are locally owned and operated.
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Customized Cleaning
Don’t settle for a one-size-fits-all approach to cleaning. Let us create a customized cleaning plan tailored to you and your needs.
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