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Molly Maid NOLA Reviews

Real Stories, Real Results

Discover what our customers have to say about their experience with us. From insightful feedback to honest opinions, this page is a testament to our commitment to providing exceptional customer service.

4.7/5

568 Ratings | Showing:
  • Terri M.

    via Google

    Anita and Samantha did a great job in my home. Thank you ladies!

    Owner Response: It is wonderful to hear that you were pleased with the service in your home. We truly appreciate your kind words and your trust in MOLLY MAID of NOLA. Thank you, Terri, for sharing your experience—our team is always happy to help and we look forward to your next visit!
  • Nicole

    via Google

    Just had my first cleaning with Molly Maid and it went very well. The team was quick & efficient but also took care of all the items listed in their cleaning routine. Our house smelled wonderful when they left. We are excited to move forward with our monthly services. Our first time rate was a little higher than we will pay monthly (which they told us upfront) and I find the range to be pretty reasonable based on our square footage and the time the MM team of 2 spent on the house.

    Owner Response: We’re thrilled to hear your first cleaning was a positive experience and truly appreciate you highlighting both the team’s efficiency and attention to detail. It’s great to know your home felt fresh and welcoming after the visit. Thank you for choosing MOLLY MAID of NOLA and for sharing your thoughtful feedback about the pricing and service process. We look forward to helping keep your home clean with the monthly services!
  • Alice B.

    via Google

    I’ve used them a couple of times now. It’s such a nice treat to have the house cleaned before guests come to town. The cleaners have always been professional, prepared, and thorough. This last time the team was Anita and Theresa, and they did a terrific job and it didn’t take a long time. I’m going to start having them come monthly.

    Owner Response: It means a lot that you’ve chosen us more than once and plan to make monthly visits part of your routine. We’re delighted the team made your house feel ready for guests and that our cleaners have always shown professionalism and care. Thanks for sharing your experience with MOLLY MAID of NOLA, and we look forward to helping you keep your home guest-ready every month!
  • Emily H.

    via Google

    Excellent customer service, super friendly and professional from contact, through quote/walkthrough, through cleaning itself and follow up!! Anita, Teresa, and Nicole cleaned my house today in record time, with excellent attention to detail. This was our first clean with Molly Maid and yet they beat the time/amount quoted. Our bathrooms in particular are spotless! The floors and floorboards of my entire house also are exceptionally clean – much more than any other cleaners I have used! My house is completely free of dander, which is quite the feat given my 5 pets. Also a standout was the vacuuming they did on our living room furniture including couch cushions and even under the couches and chairs. See above re: 5 pets – I find it impossible to have schmutz-free furniture and don’t know how they managed it! It’s such a comfortable relief. Zero dust bunnies anywhere near the fridge, and zero dust flyaways on the electronics. These 3 lovely folks even sanitized all the lightswitches in the house! Everything *feels* so clean and delightful. The mopping was perfect – floors are shiny, yet they dried quickly enough that we were not nervous about walking on them. My only feedback is also an appreciation of their foresight and conscientiousness: my husband has an exceptional amount of Knick knacks (legos, Mardi Gras throws, a glass menorah, etc.) and said the friendly trio told him they weren’t dusting fragile things and he agreed – totally fair! If you have strong feelings about dusting, I would communicate this beforehand (true with any cleaner). We do not, so zero complaints. Happy to use Molly Maid going forward and would wholeheartedly recommend them to everyone!

    Owner Response: We truly appreciate such a detailed and thoughtful review, Emily. It’s fantastic to know you felt cared for through every step of the process and that the team delivered results beyond expectations. Thank you for highlighting the attention to detail, communication, and the way your home feels so refreshed—especially with five pets in the mix! We’re grateful you would recommend MOLLY MAID of NOLA, and we’d be delighted to care for your home again. Your trust and feedback mean a lot to us.
  • tina j.

    via Google

    Anita and Theresa did a great job.

    Owner Response: We appreciate you sharing your experience. It’s wonderful to hear our team members provided such great service during your visit to MOLLY MAID of NOLA. Thank you for your review, and we hope to welcome you back again soon!
  • Keith L.

    via Google

    They are a great service. I have been whit them for several years. I struggled to find someone before them that was consistently showing up or even cleaning everything. They were a blessing. No one is perfect but they make it a priority to immediately fix anything you feel could be better. When I say immediately, I mean that day or next when you let them know. No fuss or extra charges. They really prioritize your satisfaction with their service.

    Owner Response: Keith, we really appreciate your loyalty and for sharing such thoughtful feedback. Hearing that our team has made a lasting difference for you means a lot to us at MOLLY MAID of NOLA. We’re glad you’ve felt supported and valued over the years, and it’s great to know that quick support and consistency have set us apart. Thank you so much for your kind words—we look forward to continuing to serve you!
  • Ashley H.

    via Google

    Best Ever!!! Anita and Shannon!!!

    Owner Response: It means a lot to see such an enthusiastic review! Thank you, Ashley, for sharing your experience with MOLLY MAID of NOLA. We’re glad our team members made such a strong impression during your visit, and we appreciate you taking the time to let us know. We’d love to welcome you back any time!
  • Emanuel A.

    via Google

    They came for a deep clean and did very well, will stick with them from now on

    Owner Response: We appreciate you sharing your experience, Emanuel. It’s great to hear the deep clean met your expectations and that you’re choosing to stay with MOLLY MAID of NOLA moving forward. Thank you for trusting us with your home, and we look forward to helping keep things spotless!
  • debra b.

    via Google

    Very nice experience, my house was in need of a good cleaning. Allison, Anita and Tammy came ready to get things done, friendly ,professional and thorough! Hope to continue having these ladies come

    Owner Response: It is wonderful to hear how satisfied you were with the service, Debra. We’re so glad our team made your home shine and that you found them friendly and thorough. Thank you for your thoughtful words and for choosing MOLLY MAID of NOLA. We look forward to helping keep your house fresh and clean in the future!
  • Cory M.

    via Google

    Anita , Shannon, Ilana did a great job!

    Owner Response: It’s wonderful to hear you were pleased with your service! Thank you for sharing your experience with MOLLY MAID of NOLA. We appreciate your feedback and look forward to helping you again soon.
  • Jason C.

    via Google

    ★★★★★ Samantha (Sam), Maria, and Anita are absolutely fantastic. I’ve been using Molly Maid of New Orleans for the past three years, and they consistently exceed my expectations. Their pricing is fair, their service is exceptional, and they are always professional, thorough, and punctual. There’s nothing better than coming home to a spotless house and seeing the care and attention they put into their work. As a household with pets, I especially appreciate how clean and fresh everything feels after each visit. If you have pets, children, or both, Molly Maid of New Orleans is more than a convenience—it’s a necessity. I highly recommend Sam, Maria, Anita, and the entire team for their outstanding service and reliability. Most important two points: 1. Hire Molly Maid of NOLA 2. Request Sam, Maria and Anita

    Owner Response: Jason, it means a lot to read your kind words and hear how pleased you are after three years with us. Thank you for highlighting the effort and dedication our team brings every visit—especially with your pets at home! We’re grateful you recommend MOLLY MAID of NOLA and appreciate you sharing your experience so others know what to expect. We look forward to keeping your home feeling clean and welcoming for many more visits.
  • TIffanie T.

    via Google

    I had the most wonderful experience today with Molly Maid! Shannon, Emily, and Illana came to my home and absolutely knocked it out of the park. They were professional, friendly, and incredibly thorough — my house has never looked so sparkling clean and fresh. These ladies truly care about their work and it shows in every detail. I can’t recommend their services enough. If you want a stress-free, top-quality clean, book them immediately — you won’t be disappointed! Thank you Shannon, Emily, and Illana!

    Owner Response: It’s fantastic to hear that your visit left such a strong impression! We’re grateful you took the time to share how our team brought extra care and attention to your home, and it means a lot to know you were so pleased with the results at MOLLY MAID of NOLA. Thank you for recommending us, and we’d love the chance to help again whenever you need a fresh start!
  • Stacy H.

    via Google

    I couldn’t be happier with the amazing job Maria and Nicole did! They were punctual, professional, and incredibly thorough. Every room was spotless and they paid attention to details I wouldn’t even think of. They worked efficiently as a team and made my home feel fresh and welcoming again. Highly recommend their services to anyone looking for reliable, top-quality cleaning!

    Owner Response: So glad to hear your home felt so refreshed and inviting after our team’s visit. We truly appreciate you recommending MOLLY MAID of NOLA and are happy you noticed the attention to detail. Thank you for sharing your experience, and we look forward to helping keep your space sparkling clean again!
  • Pete J.

    via Google

    Anita and Iliana did a great job. Very friendly and they worked hard. This was my first time using Molly Maid and I was pleased with the results.

    Owner Response: It’s wonderful to hear you were happy with your first experience. Thank you for your feedback and for choosing MOLLY MAID of NOLA. We’re glad our team made a great impression and we’d love to help with your cleaning needs again in the future!
  • Nikki B.

    via Google

    I have been very happy with Mollie Maid’s Service for over two years. Theresa and Iris are a considerate and careful team. I really appreciate their great service and care in my home!

    Owner Response: It’s wonderful to hear how pleased you’ve been over the past two years with our service, Nikki. We appreciate your kind words about our team’s attention and care in your home, and thank you for trusting MOLLY MAID of NOLA. We’re grateful for your continued support and look forward to serving you again!
  • Bernie C.

    via Google

    MM were very thoughtful and helpful to get the job done. My home is feeling fresh again .Thanks

    Owner Response: It is wonderful to hear your home feels refreshed after our visit. Thank you for sharing your positive experience with MOLLY MAID of NOLA. We appreciate your kind words and look forward to the opportunity to help again in the future!
  • Julie L.

    via Google

    Shannon Alana and Anita are great!

    Owner Response: So glad to hear you had such a positive experience. We appreciate your feedback and thank you for choosing MOLLY MAID of NOLA. We hope to welcome you back again soon!
  • Sai K.

    via Google

    Molly Maid is a great service that relieves the burden of keeping my home clean and tidy. Shannon, Ilana, and Anita are the absolute best!!!!

    Owner Response: We really appreciate your sharing this experience and are glad our team has been able to make things easier for you. Thank you for choosing MOLLY MAID of NOLA to help keep your home looking its best. We look forward to your next visit!
  • Shelley L.

    via Google

    Shannon & Anita are terrific!!They do a great job and are very reliable. I highly recommend Molly Maid. I’ve used them for years and have always been satisfied with the job they do.

    Owner Response: It’s wonderful to hear you’ve had such a consistently positive experience with us over the years. We’re grateful for your trust and recommendation, and appreciate you highlighting the reliability and quality provided by our team. Thank you for choosing MOLLY MAID of NOLA, and we look forward to helping keep your home in great shape for many more years!
  • Carolyn A.

    via Google

    I am very pleased with Anita , Ilana , and Shannons work. They did a wonderful job!!

    Owner Response: We appreciate your sharing such positive feedback, Carolyn. We’re glad our team made a great impression and that you were pleased with the results. Thank you for choosing MOLLY MAID of NOLA, and we look forward to your next visit!
  • Joslin G.

    via Google

    Anita, Ilana and Shannon were sonrpofessional and polite. They did an awesome job. Fast and efficient.

    Owner Response: We really appreciate you sharing your experience. It is wonderful to hear our team delivered such a thorough and efficient service. Thank you for your kind feedback and for choosing MOLLY MAID of NOLA. We look forward to helping you again in the future!
  • Cindy J.

    via Google

    Anita, Maria and Nicole are great in helping me take back the house during remodeling.

    Owner Response: Great to hear our team could help you feel more in control of your space during remodeling. Thank you for sharing your experience and for choosing MOLLY MAID of NOLA. We appreciate your trust and would love to help again whenever you need us!
  • Lisa B.

    via Google

    Amazing job by Michelle and Anita! They are friendly and professional and the cleaning is excellent! MM is reliable and responsive. The owner even calls to check on service and satisfaction. I highly recommend.

    Owner Response: So glad you were happy with your experience, Lisa. We appreciate your kind words about our team’s friendliness, professionalism, and the quality of the cleaning. Thank you for recommending MOLLY MAID of NOLA and for taking the time to share your feedback. We look forward to helping you again!
  • Cecilia H.

    via Google

    I had never hired a cleaning service before, so I was unsure what to expect but Emily and Selena came in with great attitudes and were very personable. They explained clearly how the service would go and delivered amazing results! Definitely would hire again!!

    Owner Response: It is wonderful to hear that your first cleaning service experience went so well. We appreciate you sharing how our team made the process comfortable and friendly, and that you loved the results. Thank you for choosing MOLLY MAID of NOLA—your feedback genuinely means a lot to us. We would be happy to help you again in the future!
  • Shannon M.

    via Google

    I absolutely love Molly Maid of Nola services! I’ve been a customer for about 9 months with bi-weekly services. Michelle, Anita and Ashley are consistently the most utmost professionals, detailed and always provide amazing and quality customer service!! Love this team and Molly Maid…highly recommended 10/10!!!

    Owner Response: What a wonderful review! We’re so glad to hear how much you appreciate our team’s professionalism and attention to detail. Thank you for choosing MOLLY MAID of NOLA for your regular cleanings over these past months. It means a lot to know our service stands out for you. We look forward to keeping your home fresh and welcoming!
  • Jill S.

    via Google

    Anita, Michelle, and Ashley from Molly Maids, do an excellent job of cleaning my home. They listen to suggestions and any changes in service my home may require. My home always looks sparkling clean when they “mop out”.

  • Christopher S.

    via Google

    Very pleased with the Molly Maid’s team of Michelle, Anita, and Ashley, who always care for my home like it’s their own. Great people doing great work! What I like most is that they show up with a team, allowing them to divide and conquer and to clean my house quickly and efficiently.

    Owner Response: Thank you so much, Christopher, for your wonderful feedback! We’re delighted to hear how much you appreciate Michelle, Anita, and Ashley’s hard work and dedication. Our team approach is designed to make cleaning as efficient and seamless as possible, so it’s great to know it’s making a positive difference for you. We truly value your trust and look forward to continuing to care for your home!
  • Deborah D.

    via Google

    Michelle and Anita are Fantastic! Highly recommend them and appreciate all they do!

    Owner Response: Thank you so much, Deborah, for your wonderful review! We’re thrilled to know that Michelle and Anita made such a positive impression and that you appreciate their hard work. Your recommendation means a great deal to us, and we look forward to continuing to provide you with excellent service. Thank you for choosing MOLLY MAID of NOLA!
  • Lynsi B.

    via Google

    Very happy with Molly Maid of NOLA cleaning services! Tara and Ashley arrived on time, were very friendly and receptive to our needs, and cleaned the house top to bottom. Our house has never been so dust free! We are very happy with their cleaning and the service. We plan to continue utilizing Molly Maid services moving forward.

    Owner Response: Thank you so much, Lynsi, for your wonderful feedback! We’re delighted to hear that Tara and Ashley provided friendly, thorough service and exceeded your expectations. It means a lot to know your home is dust free and you’re happy with the results. We truly appreciate your continued trust in Molly Maid of NOLA and look forward to keeping your home sparkling clean!
  • Alison G.

    via Google

    The team was very professional, listened to my requests when they arrived, and did a thorough job in a short period of time cons

    Owner Response: Thank you, Alison, for your kind words! We’re so glad to hear our team was professional and attentive to your requests. It’s wonderful to know they delivered a thorough clean efficiently. We appreciate you choosing MOLLY MAID of NOLA, and if there’s ever anything more we can do for you, please let us know!

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    We’ve been around over 40 years and know how to provide the best clean within your budget and schedule, and with no term contracts. With our 44-point checklist, it’s a clean you can count on. If it’s not done right, we’ll make it right.

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    Our employees are trained, insured and background checked for peace of mind. We are locally owned and operated.

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