Molly Maid Playa Vista Reviews
Real Stories, Real Results
Discover what our customers have to say about their experience with us. From insightful feedback to honest opinions, this page is a testament to our commitment to providing exceptional customer service.
4.8/5
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Celeste
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Incredible service. Arjun is awesome and provides a great service with excellent communication. Really appreciate everything they do.
Owner Response: Hearing about your experience truly makes our day. Thank you for highlighting the dedication and communication our team brings to every visit at MOLLY MAID of Playa Vista. We’re so glad you feel well cared for, and we look forward to helping you again!GGlenda W.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆I have a team of two that usually comes every two weeks. They change bedsheets, clean and vacuum my condo, clean bathroom and kitchen, and take recycling and trash out when they leave. They’re very good at straightening up and my home always looks better when they leave. They are always pleasant and professional, honest and willing to help whenever I need something done. I do not have them do laundry. If I need a schedule change it is always easy to contact management, and responses are almost always prompt. I have used Molly Maid of Playa Vista for the last two or three years as my regular cleaners. They show up, and if there’s a change I am usually informed quickly. I am very satisfied with the relationship.
JJay H.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Cleaning ladies (Luna & Erica) were on time and got right to work. They cleaned every surface in my apartment from the baseboard behind the couch to the four burner stove. The ladies worked straight through 2 hours leaving my apartment looking and smelling amazing. I’m very satisfied with Molly Maid Playa Vista and will continue using their services.
Owner Response: Thank you so much, Jay, for sharing your wonderful feedback! We’re delighted to hear that Luna and Erica provided such thorough and attentive service, leaving your apartment spotless and fresh. Your satisfaction means a lot to us, and we truly appreciate your continued trust in MOLLY MAID of Playa Vista. We’ll be sure to share your kind words with Luna and Erica—they’ll be thrilled to know they made a great impression. Looking forward to serving you again soon!CCarol F.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆You are always very thorough in your cleaning and you care about my needs – Your service people are very professional and obviously have been well trained to give a good experience. I have found consistency to be your keynote.
Owner Response: Dear Carol, Thank you so much for your wonderful review! We are so happy to hear that consistency has been the keynote of your experience with us. It is great to know that our teams’ professional training and attention to your specific needs have made such a positive impact. We truly appreciate your kind words and look forward to continuing to provide you with thorough, high-quality service! Warmly, MOLLY MAID of Playa VistaOOlivia H.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆We’ve been using Molly Maid for almost a year now for our monthly cleanings and have been very impressed with their service. Affordable, great communication, and super efficient (they usually clean out 2 bed 2 bath in an hour). Big fans!
Owner Response: Thank you so much, Olivia, for your wonderful review and your continued trust in MOLLY MAID of Playa Vista! We’re delighted to hear that our team’s efficiency, communication, and affordability have made a positive impact on your monthly cleanings. Your feedback motivates us to keep delivering great service. We truly appreciate having you as a loyal customer and look forward to keeping your home spotless!WWalter A.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆I was very satisfied with MOLLY MAID of Playa Vista. Communication, Punctuality, Cleaning were excellent. In addition, the cost was better than expected.
Owner Response: Thank you, Walter, for your wonderful feedback! We’re delighted to hear that you were very satisfied with your experience at MOLLY MAID of Playa Vista. It’s great to know our team impressed you with communication, punctuality, cleaning, and cost. We truly appreciate your kind words and look forward to serving you again in the future!CChristy F.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆I’ve been using the Molly Maids Playa Vista team for about four months now and they are wonderful! The team is always on time, efficient, and they do a wonderful job! The folks that run the business are also very communicative and flexible when I’ve needed to adjust dates/times for my cleaning. They’ve hired a great crew of people and I couldn’t be happier with their professionalism or service!
Owner Response: Thank you so much, Christy, for your kind words and continued trust in our Molly Maid of Playa Vista team! We’re delighted to hear that you’ve been happy with our service, punctuality, and communication. It means a lot to know you appreciate our team’s professionalism and the flexibility we strive to provide. We look forward to keeping your home sparkling and continuing to meet your expectations!JJP 0.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆I don’t think my house has been this clean since I moved in! I am still walking around the house and finding areas that are clean that I haven’t seen clean for quite some time. It’s remarkable. Theydid a fantastic job. I would highly recommend them to anybody. I wish I could remember the name of the two ladies that came and clean the house I would like to thank them personally. If you could please let me know their names and I will always request them. Thank you again. It was wonderful and it is wonderful.
Owner Response: Thank you so much for sharing this wonderful feedback. It’s truly rewarding to hear how pleased you are with the results and how the team’s efforts made such a positive impact on your home. Your kind words will be shared with the cleaning professionals who visited, and your appreciation means a lot to everyone at MOLLY MAID of Playa Vista. We will give you a call to share their names and they will be ready to support when you are ready again!TTracy M.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Molly Maid has been consistent in their professionalism and it has been my life a lot easier.
Owner Response: Thank you, Tracy, for sharing your experience and kind words. It’s wonderful to hear that our team’s professionalism has made things easier for you. Your feedback means a lot to us!JJess M.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆The Molly Maid team are always so friendly, efficient and do an excellent job. I love that they use sustainable cleaning products too.
Owner Response: Thank you so much for sharing your positive experience, Jess. It’s wonderful to hear that our team’s friendliness, efficiency, and commitment to using sustainable cleaning products have made a great impression. Your feedback means a lot and motivates us to continue delivering service you can feel good about.AAnthony G.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆They were very professional and left my home spotless and so fresh. Highly recommend!
Owner Response: Hi Anthony thank you so much for the 5 star review and kind words for the team.SStaci A.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆I would recommend Molly Maid to anyone. They are reliable, reasonably priced, and they do a great job. I love the fact that Molly Maid keeps you with the same people for each appointment, Maria B. and Claudia are phenomenal.
Owner Response: Thank you so much for sharing your kind words and recommendation. It’s wonderful to hear how much you appreciate the reliability and consistency of your team! Knowing that you’re happy with both the service and the value means a lot to all of us at Molly Maid of Playa Vista.CChristina H.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Edit Update: changing to 5 stars based on the extremely excellent customer service I received from the owner immediately upon reading my review. He ensured that the situation would be rectified and would not be an issue again. I look forward to a thorough clean during my next experience with Molly Maid. Honestly disappointed. Fine for a VERY surface level clean. But for $150 an hour I would expect it to be more thorough. For example, dirt/grime marks left on toilet and shower, tough but removable spots left on the floor in pet-eating area, particles left in the carpet (perhaps a better quality vacuum would address this?) These may seem minor, but at the not-so minor price of $225 to have my 600 sq ft apartment cleaned, I don’t want to have to do additional cleaning afterwards. Will likely not be rebooking.
Owner Response: Hi Christina we are very sorry for this experience and for us not meeting the expectation for the price paid. We are here in full support to make this right by you as quickly as possible. We have a 24 hour warranty where we can come back at no charge to fix any areas that require a deeper clean or missed areas. We can also refund a portion back from today’s charge. We are here to rectify this. I sent you a direct message to address this and am reachable 24×7 in support. – Arjun Mehta, Owner Molly Maid of Playa Vista.KKim E.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Molly Maid is super professional, reasonable pricing, and I was really impressed with the level of detail in their cleaning services. I couldn’t recommend them more.
Owner Response: Thank you so much for your wonderful feedback, Kim. It’s great to know that the professionalism, pricing, and attention to detail made such a positive impression. Your recommendation means a lot to the whole team at Molly Maid of Playa Vista. We look forward to being of service again soon!GGuity T.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆On time and professional cleaners
Owner Response: Hi Guity, thank you so much for the 5 star review and nice words about our home cleaning service! We appreciate you very very much and are grateful for the long term relationship. The whole team at Molly of Maid of Playa Vista thanks you! Have a great weekend!!JJamaica P.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆I’m so grateful for such wonderful service. I’d definitely recommend. They were very thorough and efficient.
Owner Response: Thank you so much for sharing your positive experience and kind words. It’s wonderful to know that the thoroughness and efficiency of our home cleaning service at Molly Maid of Playa Vista, made a great impression. Your recommendation truly means a lot.JJessica L.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Superb job! Thank you again!
Owner Response: Hi Jessica- Thank you for your wonderful 5-star review! We’re thrilled to hear you’re pleased with the excellent work our team at Molly Maid of Playa Vista provided for your home cleaning. Your feedback is greatly appreciated!KKerry M.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆My place looks great. The level of detail was amazing. I would recommend Molly Maids to anyone needing their house cleaned.
Owner Response: Hi Kerry- Thank you for your wonderful 5-star review! We’re thrilled to hear that you’re delighted with the house cleaning services provided by Molly Maid of Playa Vista. Our team takes pride in their attention to detail, and we’re so glad it made a difference in your home. We truly appreciate your recommendation and look forward to serving you again!LLorie
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆I made my appointment on Sunday evening probably about seven or 8 o’clock and I’ll be damned if I think the owner or supervisor contacted me back and confirm the appointment. We had a wonderful talk. I found their prices to be very reasonable. I told him how I kept a clean house, but I hated the floors and my shower had become an embarrassment with black grout, even though I was constantly spraying and scrubbing on it , that was the big thing I wanted them to focus on. Two women were here and worked their butts off! When I went in to look at the shower after They left, my jaw literally dropped. I couldn’t comprehend. How could they have possibly made it look this good like literally I was in shock. I’m beyond happy.:)))))
Owner Response: Lorie- Wow, thank you very much for the awesome 5-star review! We’re so excited to hear that you had such a great experience with Molly Maid of Playa Vista! It was a pleasure chatting with you to confirm your appointment and hear about what you needed for your house cleaning. We’re thrilled our team blew you away with that sparkling shower and those spotless floors—your reaction totally made our day! We love that you’re beyond happy, and we can’t wait to help keep your home shining in the future. Thank you!!FFriendly P.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆I made my appointment on Sunday evening probably about seven or 8 o’clock and I’ll be damned if I think the owner or supervisor contacted me back and confirm the appointment. We had a wonderful talk. I found their prices to be very reasonable. I told him how I kept a clean house, but I hated the floors and my shower had become an embarrassment with black grout, even though I was constantly spraying and scrubbing on it , that was the big thing I wanted them to focus on. Two women were here and worked their butts off! When I went in to look at the shower after They left, my jaw literally dropped. I couldn’t comprehend. How could they have possibly made it look this good like literally I was in shock. I’m beyond happy.:)))))
RRichard
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Staff showed up on time. They were personable and there for business. Very hard working and efficient.
Owner Response: Richard- Thank you for your wonderful 5-star review! We’re delighted to know you had a great experience with Molly Maid of Playa Vista. Our team strives to arrive promptly, provide friendly service, and deliver thorough house cleaning with dedication and care. We appreciate your feedback and look forward to assisting you again!MM B.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆I’m very please with Molly Maids. They are flexible and very reliable.
Owner Response: Thank you for your fantastic 5-star review! We’re delighted to know you’re happy with Molly Maid of Playa Vista. Our team is dedicated to offering dependable and adaptable house cleaning services tailored to your schedule. We can’t wait to assist you again!JJT T.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Prompt, on time, in depth thorough cleaning.
Owner Response: We’re so grateful for your amazing 5-star review! It’s wonderful to know you valued our punctual and thorough cleaning. We’re committed to maintaining that sparkling standard for you!MMartin S.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Great experience. They asked me to check and make sure everything was up to my expectations in case they needed to do anything else. 10/10
Owner Response: Thank you for the amazing 5-star review, Martin! We’re so pleased to hear about your great experience with Molly Maid of Playa Vista. Our team is dedicated to ensuring every house cleaning meets our clients’ expectations, and we’re thrilled to know we achieved that with our thorough check-in process. We look forward to keeping your home sparkling clean in the future!GGwendolyn
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆The workers did a great cleaning job at my home in the allotted time. I would recommend Molly Maid. Thank you.
Owner Response: Thank you, Gwendolyn, for your kind words and recommendation. We’re thrilled to hear that you were pleased with the cleaning service provided by our team at Molly Maid of Playa Vista. Your satisfaction is important to us, and we appreciate you taking the time to share your experience.FFiliberto B.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆(Translated by Google) Professionals (Original) Professionales
Owner Response: Thank you, Filiberto, for your 5 star review. We are delighted to hear that you found our team to be professional. Your feedback is greatly appreciated and encourages us to continue delivering high-quality service.TTerese M.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆The women that come are on time always pleasant and very efficient. They bring their own cleaning supplies including vacuum…and most importantly, they thoroughly clean! You can tell them what you want cleaned with in their allotted time and some how they get it all done even with a smile! I love these ladies, they are like apart of our family!
Owner Response: Thank you so much for your 5 star review, Terese! We are thrilled to hear that you had a positive experience with Molly Maid of Playa Vista. Your satisfaction is our top priority, and we’re delighted that our team could meet your expectations.BBridget H.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Molly Maid is terrific! They have great follow up regarding appointments. The prices are reasonable and they are very methodical about how they clean. It’s so nice to walk into my home after the team has been there. Everything feels so sparkly! I highly recommend them.
Owner Response: Thank you so much for your wonderful feedback, Bridget! We’re thrilled to hear that you are satisfied with our service and appreciate your kind words about our team’s thoroughness and attention to detail. It’s great to know that our efforts help make your home feel sparkling and inviting. Your recommendation means a lot to us, and we look forward to continuing to meet your expectations.MMary W.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Prompt, professional, respectful, kind, top notch.
Owner Response: Thank you so much, Mary, for your wonderful review. We are thrilled to hear that you found our service at Molly Maid of Playa Vista prompt, professional, respectful, and kind. Your satisfaction is very important to us, and your feedback truly motivates our team to continue delivering top-notch home cleaning service.LLori Y.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆They came in ready to work & did such a good job. Only took less than 2 hours!! Very profy
Owner Response: Lori thank you very much for the positive review and words regarding our cleaning service! Our teams pride themselves in both providing quality cleans and efficient service. The whole team at Molly Maid of Playa Vista is ready to be of service again when you need us next!Service You Can Trust!
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