Molly Maid Northwest Florida Reviews
Real Stories, Real Results
Discover what our customers have to say about their experience with us. From insightful feedback to honest opinions, this page is a testament to our commitment to providing exceptional customer service.
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Ash C.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Rae and Sylvia came to clean my apartment and were my first maid experience. They did a fantastic job! They were also very kind and respectful of my home and my dog (who can be very hyper). I will definitely be using this service again! Thank you :)
Owner Response: We’re so pleased your first experience with us went so well. It’s great to hear our team made you and your dog feel comfortable and that you were happy with the results. Thank you for sharing your feedback and for trusting MOLLY MAID of Northwest Florida. We can’t wait to help you again next time!MMike O.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Wow!! What a great service. Destiny and Mallory came to my home today and did an OUTSTANDING job. I couldn’t ask for anything more. They were polite, professional and cleaned my home with such attention to detail that I could not ask for anything better. Well done to Destiny & Mallory and everyone at Molly Maid of Pensacola!!!
Owner Response: Hearing that our team exceeded your expectations truly means a lot. Thank you for your kind words and for choosing MOLLY MAID of Northwest Florida. We appreciate you taking the time to share your experience and we would be delighted to help out again whenever you need us!MMartha S.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆We have been customers for many years. Molly Maids has provided good service and has been attentive to our concerns. I highly recommend them.
Owner Response: Thank you so much, Martha, for your kind words and your longstanding loyalty over the years. We truly appreciate your trust in Molly Maid of Northwest Florida and are grateful for the opportunity to serve you. Knowing that our service and attentiveness have made a positive difference means a lot to us. Thank you for your recommendation!GGlo J.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆We have used Molly Maid for several years and have had no issues! We love Brooke and Kat as they are friendly, thorough, and on time! They’re nice ladies and we enjoy welcoming them into our home!
Owner Response: Thank you so much! I will make sure Brooke, Kat and Angel see this review as wellPPatrick P.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆The crew arrived on time. They were friendly and thorough. There was no surprise costs.
Owner Response: Thank you so much for your review, Patrick! We appreciate you recognizing our team’s punctuality, friendliness, and thorough work. We’re also glad to hear the pricing was clear and there were no surprises. We look forward to serving you again at MOLLY MAID of Northwest Florida!Ccynthia r.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Excellent first cleaning job, very pleasant cleaners. I look forward to having them come on a regular schedule. Well worth the money.
Owner Response: Thank you so much for your kind words, Cynthia! We’re delighted to hear that you were pleased with your first cleaning and found our team to be pleasant. It means a lot to us that you see value in our service, and we look forward to keeping your home shining on a regular schedule!CCarla M.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆The workers are very kind and professional! I have high standards for housecleaning and the workers meet and/or exceed them every time!! The price is higher than what some of my friends pay their housekeepers, but I don’t mind paying a little more because I trust the job will be done well and on the scheduled date.
Owner Response: Thank you so much, Carla, for your kind words and wonderful feedback! We’re delighted to hear that our team’s professionalism and attention to detail consistently meet your high standards. It’s also great to know that you value the reliability and quality we strive to provide. We truly appreciate your trust and continued support. If there’s ever anything more we can do to make your experience even better, just let us know!DDarliene S.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Amanda and Tori did an awesome job cleaning the house.
Owner Response: Thank you so much, Darliene, for your kind words! We’re delighted to hear that Amanda and Tori did an awesome job cleaning your house. We truly appreciate your feedback and your trust in MOLLY MAID of Northwest Florida. If there’s anything else we can do for you, please let us know!CCharlene P.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆They are fantastic.
Owner Response: Thank you so much, Charlene, for your wonderful feedback! We truly appreciate your kind words and are delighted to know you had a fantastic experience with MOLLY MAID of Northwest Florida. It’s always our pleasure to serve you!DDavid H.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Great service Connie is wonderful have used for over a year no issues would highly recommend for all your house hold cleaning
Owner Response: Thank you o much! I will make sure Connie sees this too!FFiona G.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆My daughter was beyond thrilled at how through they were!! And extremely nice people!
Owner Response: Thank you so much for sharing your daughter’s experience and kind words about our team. It’s wonderful to know that their thoroughness and friendliness made such a positive impression. Your feedback means a lot to us!FFran C.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Always have had positive experiences with Molly Maids. Highly recommend them!
Owner Response: Thank you for sharing your kind words and for recommending MOLLY MAID of Northwest Florida. It’s wonderful to hear that you’ve consistently had positive experiences with our team. Your feedback is truly appreciated.GGlo J.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆We’ve used MM’s for several years and we’ll continue! Angel is great in communicating and scheduling from the office. The ladies who clean our home, Brooke and Kat, are awesome and we look forward to seeing them. They’re careful and thorough and do an excellent job! All the ladies who have cleaned for us have done a good job. We communicate w/ them if there’s an area we would like them to especially pay attention to b/4 they begin. We also don’t hesitate to tip for their good work! They provide us w/ a service that we appreciate.
Owner Response: Thank you so much! I will make sure Brooke, Kat and Angel see this review as wellCCandace J.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆The ladies were very through and pleasant to be around. I would highly recommend molly maid services. Thank you for an excellent job.
Owner Response: Thank you so much, Candace, for your kind words and recommendation. It’s wonderful to hear that you enjoyed having our team in your home and that their thoroughness made a positive impression. Your feedback means a lot to us.AAndrew B.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Molly Maid has deep cleaned our home a few times now, and they consistently do a great job. The communication is excellent (announcing expected arrival/questions and comments during clean). Very professional and efficient. We will use them again and again.
Owner Response: Thank you so much for sharing your positive experience and for highlighting our team’s professionalism and communication. It’s wonderful to hear that you are pleased with the quality and consistency of our deep cleaning services. Your kind words and continued trust mean a lot.TTiffany B.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆We just had our home cleaned and they did an excellent job! It’s sparkling and smells so good. They gave advance notice when they were on the way and were extremely friendly. They clearly take pride in their work. Thank you so much Brooke & Kat…10/10!!
Owner Response: Thank you so much for your wonderful feedback, Tiffany. It’s fantastic to hear that your home is sparkling and fresh, and that Brooke and Kat’s attention to detail and friendliness made your experience a great one. Your kind words mean a lot to the team and truly motivate us.ZZ I.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Barbara’s team did a wonderful job. We were thrilled with how great they did on the deep clean. They were polite and mindful of our cats during the process. They did a great job, and our home is now immaculate. We look forward to having them clean again for the future. April 2026 UPDATE! Kelsi and her colleagues do a very good job of keeping our home clean, and they are always very friendly and professional. We are very thankful for the biweekly cleanings that they do for us, and we are very happy with the service they provide. Thank you!
Owner Response: Thank you so much for your kind words about Barbara’s team and your positive feedback on the deep clean. It’s wonderful to hear that their attention to detail and thoughtfulness with your cats made for such a great experience. We truly appreciate your trust and are delighted that your home feels immaculate.KKaren
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Dee and Lynn called ahead to let us know of their exact arrival time; they introduced themselves and got right to work. They wiped down our baseboards, dusted all our furniture and pictures, cleaned the kitchen cabinets (awesome job), wiped down our stainless steel appliances, wiped out all our window sills, vacuumed all our carpets then mopped the tile areas. Our bathrooms and kitchen countertops were immaculate. We’re SO happy we found you and look forward to continue working with you. You provide and excellent service!
Owner Response: We are so happy to have you as a customer! If there is ever anythig we can do to improve please fell free to reach out to me directly ! My name is Christina and I’m the owner. My direct email is [email protected]GGary W.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Molly Maid has been extremely helpful for my wife and I. We both have been experiencing some health issues and Molly Maids have been so good to help us out. The crews are all very friendly and so polite. Pays attention to detail. Would recommend Molly Maid.
Owner Response: Thank you so much! If you ever need anything just let us know !BBernie L.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Excellent cleaning service. Been with them over a year. All crews give excellent house clean. Bernie
JJerry
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆My house needed a deep clean and the cleaners did an outstanding job. Will definitely use them again!
Owner Response: Thank you !CCarole K.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Very efficient did a great job only concern was when I got home my front door was open not closed a/c escaping to outside
Owner Response: Thank you for the feedback I will definitely get with the team about leaving the door open. Your feedback always helps us with training and improvements.KKayla H.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Molly Maid accommodated my schedule and were so sweet to me. They did an amazing job cleaning a very neglected home. I can’t thank them enough for the time and effort they put in. They even offered to let my dogs out while I was at work. I highly recommend them. Thank you Brooke, Tiffany and Cheyenne. You are life savers ❤️
Owner Response: Thank you so much ! I also made sure the team saw this review (They love seeing their names online ! )TTee S.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆i needed a deep cleaning followed by routine cleaning. The level of service is unmatched. Everyone from the office person to the cleaning teams. Amanda one of the housekeepers is PHENOMENAL! I have been with them off and on for over 20yrs.
Owner Response: Thank you so much ! Amanda loves seeing you every two weeks !JJen W.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Amanda & team are the best. They are detailed, my bathrooms and kitchen are sparkling clean. They go out of their way to ensure my house is spotless.
Owner Response: Thank you for the review!JJarred C.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Great service
Owner Response: Thank you so much !JJoann D.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆The ladies are always professional , prompt, and very thorough. I look forward to seeing them every month!!
Owner Response: Thank you so much ! We look forward to seeing you next month !JJames L.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Molly Maid has been such a great help to my wife and me! They are easy to work with and do an incredible job every time. They have great employees who we trust around our kids. I can’t recommend Molly Maid enough!
Owner Response: Thank you so much !LLarry G.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆The rep that cleaned my house Monday did a fantastic job.
Owner Response: Thank you so much for the review!MMichele W.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Great experience all around.
Owner Response: Thank you !Service You Can Trust!
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