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Molly Maid of Greater Kansas City
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Molly Maid of Greater Kansas City Cleaning Service Reviews

Real Stories, Real Results

Discover what our customers have to say about their experience with us. From insightful feedback to honest opinions, this page is a testament to our commitment to providing exceptional customer service.

4.6/5

250 Ratings | Showing:
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  • L

    Larry G.

    via Google

    Jordan and Jennifer did an excellent job. Brandy love seeing them!🤣

    Owner Response: Larry, we’re really glad Jordan and Jennifer left things in great shape, and it’s even better knowing Brandy was happy to see them, too. We’ll make sure the team knows they’ve got a fan waiting at the door next time. Molly Maid of Greater Kansas City
  • T

    Timothy C.

    via Google

    Molly Maid did a wonderful job performing the initial clean of my apartment today. The team members were very professional and thorough. Even add a nice touch to the toilet paper like they did at hotels. Very impressed

    Owner Response: Timothy, we love that the little touches made an impression! Those details, like the folded toilet paper, are our way of saying we genuinely care about the experience you have when you walk back into your home. The team was professional and thorough because that is simply how they operate. We firmly believe a clean home is a healthy home, and we are honored to have been welcomed into yours for that first clean. Thank you! Molly Maid of Greater Kansas City
  • J

    Joyce T.

    via Google

    Kim & Teresa did an amazing job making our house sparkle!! So friendly and easy to work with too. Went above and beyond to make sure every space was done beautifully.

    Owner Response: Joyce, thank you so much for recognizing Kim and Teresa’s efforts to truly care for your home! We love hearing that they were great to work with you and that they made sure to pay attention to every detail. We’ll be sure to pass your appreciation along! Molly Maid of Greater Kansas City
  • D

    Dylan V.

    via Google

    Team 2 did an amazing job! We wanted to make sure our home was ready for pictures and walk-throughs prior to putting it on the market. With the job they did, I’d definitely consider hiring Molly Maid for more routine cleanings. Highly recommend!

    Owner Response: Getting a home ready for pictures and walk-throughs is important, so we love hearing that Team 2 did a great job making your house shine, Dylan! We’re rooting for you with the sale and truly appreciate the recommendation. We’d love to come back and clean for you regularly! Molly Maid of Greater Kansas City
  • M

    Maria R.

    via Google

    Booked Molly Maids to get my place back in shape as caring for a new baby has left my house being slightly neglected. They had a team out the very next day. I had the honor of Team 6 cleaning my home, and I must say Tori, Toni, and Roxibel all did an amazing job. They were courteous, polite, and professional. They arrived on time, and relayed info before, during, and after the cleaning service. They even left behind a sweet little handwritten note. I ended up paying under the quoted amount, which is always nice! The swift response and action was greatly appreciated. If ever I need a cleaning service in the future, Molly Maids will be my go-to.

    Owner Response: Maria, thank you very much for welcoming us into your home after your baby was born! We’re overjoyed to hear that Tori, Toni, and Roxibel did incredible work and made everything sparkle again for you. It’s wonderful that their communication and extra special details mean a lot, and we can’t wait to share your feedback with each of them. We’re always here for all your home cleaning needs, and congrats on your new baby! Molly Maid of Greater Kansas City
  • V

    Vivian C.

    via Google

    Molly Maid offered service that was professional and thorough and reasonably priced.

    Owner Response: It’s wonderful to hear you appreciated our fair pricing and attention to detail, Vivian. We believe a clean home is a healthy home, and we’re glad we could deliver that for you. Thanks for sharing your experience with us! Molly Maid of Greater Kansas City
  • O

    orc

    via Google

    The two girls were very friendly and very trustworthy with three very priceless treasures in my room and speaking of except a few stubborn spots on my desk they cleaned it spotless team #19 Karen and her friend are always welcome back

    Owner Response: It’s great that you felt comfortable having our team in your home, especially with valuables around. Karen and her teammate will appreciate your recognition, and we’re grateful you chose Molly Maid for your house cleaning. Molly Maid of Greater Kansas City
  • A

    AJ K.

    via Google

    Great company, great prices, and wonderful service. Reggie came down and gave us a quote in person, and the cleaning crew did an excellent job.

    Owner Response: It’s great to hear that Reggie and the team took such good care of you, AJ. We’re honored to have been welcomed into your home, and we’re glad our pricing and service worked well for your family. Molly Maid of Greater Kansas City
  • B

    Beverly T.

    via Google

    Depends on who comes to clean but most are very good and we are happy with the girls we have now.

    Owner Response: Beverly, thank you for the 5-star review! We really appreciate you taking the time to share your Molly Maid experience! Molly Maid of Greater Kansas City
  • D

    Debra F.

    via Google

    I just wanted to say that team six did an amazing job cleaning! My house looks amazing!

    Owner Response: We’re so glad to hear that Tori, Tonya, and Brandon’s efforts to make your home sparkle stand out to you, Debra. We’ll be sure to pass your appreciation along. Thank you! Molly Maid of Greater Kansas City
  • S

    Seamus G.

    via Google

    Awesome! Super clean, super nice, and super efficient!

    Owner Response: Thank you for sharing this, Seamus. We appreciate you letting us know the cleaning was efficient and helpful for your home. Molly Maid of Greater Kansas City
  • J

    Joleene

    via Google

    Quick scheduling. Great communication. Loved coming home to a clean house.

    Owner Response: Your five-star review has us smiling, Joleene and Colby! We’re so happy the process felt easy from start to finish and that you were satisfied with your clean and sanitized home. It was our pleasure to clean for you, and we’re just a call away anytime! Molly Maid of Greater Kansas City
  • M

    Mary P.

    via Google

    Here’s your review polished up for clarity, flow, and professionalism while keeping your genuine tone: ⸻ Review: Route 6 with Tori was phenomenal! My place was an absolute disaster after foot surgery, and not only did they do an incredible job cleaning, but they were also so kind and professional throughout the entire process. As someone who had never used a cleaning service before, I was hesitant and a bit apprehensive — but I’m so glad I did. I would absolutely recommend them and would use them again

    Owner Response: We’re so glad Route 6 and Tori made your first cleaning experience such a positive one, Mary. It’s great to know their kindness and attention helped during a tough time. Thank you for the recommendation and review! Molly Maid of Greater Kansas City
  • B

    bradley c.

    via Google

    Love the staff that works here!!! So friendly!!!!!

    Owner Response: We appreciate your five-star review, Bradley! It’s great to hear that our team’s courtesy left a positive impression. Thank you for trusting us to truly care for your home. Molly Maid of Greater Kansas City
  • D

    Debra B.

    via Google

    Jordan and Brittany were punctual, very sweet, respectful and did a great job!

    Owner Response: Debra, we appreciate your wonderful review! Jordan and Brittany take pride in their work, and we know your kind words will mean a lot to both of them. Thank you for sharing your experience. We look forward to making your home sparkle again soon! Molly Maid of Greater Kansas City
  • K

    Karen P.

    via Google

    This was my first time cleaning from Molly Maid, and Tristynn and Jess did a very thorough deep cleaning of my home. It was easy for me to explain exactly my priorities, and they met my expectations. They also worked so efficiently and carefully on all the details. I have many delicate items in my home, and they treated them with the same attention that I would. And whenever anything wasn’t entirely clear, they both verified with me before proceeding. Finally, before leaving they asked me to look over their work to make sure that everything was done to my satisfaction.

    Owner Response: Karen, we’re really grateful you gave us a shot for your first house cleaning. It means a lot to hear that Tristynn and Jess took the time to understand your priorities and worked carefully around your delicate items. We always want you to feel comfortable and confident in how we care for your home. Thanks for trusting us to help with your deep clean. Molly Maid of Greater Kansas City
  • P

    Patricia A.

    via Google

    I love this company! Not only are they budget friendly, but they are dependable, thorough and efficient. I love coming home to a home that has been cleaned by Molly Maids!

    Owner Response: We’re so glad we can give you a clean to come home to, Patricia! We’re grateful to be able to truly care for your space, and we appreciate your wonderful feedback. Thank you! Molly Maid of Greater Kansas City
  • M

    Mallory K.

    via Google

    Molly Maid’s team did an AMAZING job cleaning my apartment. The attention to detail by them is insane. So convenient that they also clean apartments. I have my next appt. here in a few weeks and I cannot wait!

    Owner Response: Mallory, thank you so much! We’re overjoyed to hear that our home service professionals did an exceptional job making your space sparkle. We look forward to being welcomed into your home again! Molly Maid of Greater Kansas City
  • P

    PB

    via Google

    Tristynn and Jess came over to clean my bathroom in OP KS and they did a stand out job. Thanks ladies for the great work.

    Owner Response: You’re welcome! We’re happy to hear Tristynn and Jess provided the sparkling clean service we strive for. Thank you for your review! Molly Maid of Greater Kansas City
  • M

    Midmark A.

    via Google

    I have used this service for the last few years. They have been awesome! Tori and Toni did an amazing job today and their positive energy is a great way to start your day! Thanks for the hard work on cleaning our home today! See you all soon!

    Owner Response: Thank you for continuing to welcome us into your home! We’re delighted to hear that Tori and Toni not only made your home sparkle but also filled it with wonderfully positive energy! We can’t wait to share your feedback with them, and we’ll be back for your next clean soon! Molly Maid of Greater Kansas City
  • T

    Tracey N.

    via Google

    They did a great job!

    Owner Response: Tracey, we’re so glad you were happy with the cleaning! Thanks for trusting Molly Maid! Molly Maid of Greater Kansas City
  • S

    Samantha M.

    via Google

    The Molly maids do a great job. My house has never looked better. With their help I am now able to focus on decluttering and organizing vs. cleaning as well. They did a great job at being respectful about my spouse working from home and being quiet and discreet. Being able to take something off my plate as a full time working mom, and spouce it’s nice to have help.

    Owner Response: Samantha, we’re really glad to hear the team made a difference for you. It means a lot knowing we could help create a clean, peaceful space so you can focus on everything else. From cleaning around your spouse’s workday to supporting your home goals, we’re grateful to be part of the process! Thank you so much! Molly Maid of Greater Kansas City
  • B

    Belinda H.

    via Google

    We have used their service over 5 years. The Maids are reliable, friendly, professional and very reasonably priced.

    Owner Response: Thank you, Belinda, for your kind words! We’re happy to hear that our team has consistently provided reliable and friendly service over the years. Your continued trust and satisfaction mean a lot to us.
  • T

    Tara K.

    via Google

    Shannon and Ava did a great job! Looking forward to having them back to clean on a regular basis.

    Owner Response: Thank you for your feedback, Tara! We’ll be sure to share your appreciation with Shannon and Ava. We look forward to our next chance to help! Molly Maid of Greater Kansas City
  • M

    Mollie

    via Google

    Molly Maids have always been so reliable, professional and do a great cleaning every time! Also, they are always more than happy to accommodate any special requests (cleaning an extra floor, baseboards, etc)

    Owner Response: Thank you so much for your kind words and positive feedback. We’re thrilled to hear that you’ve consistently found our team to be reliable and professional, and it’s wonderful to know that we’ve been able to meet your special requests. We’re committed to maintaining the high standards of service that you’ve come to expect from us.
  • R

    Ron A.

    via Google

    Kim and team always do a super job! Dependable and professional. We’ve been customers for 10+ years

    Owner Response: Thank you so much for your kind words and for being a loyal customer for over a decade. We truly appreciate your recognition of Kim and the team’s dedication to providing dependable and professional service. Your continued support means the world to us.
  • S

    Sandy W.

    via Google

    Kim and Luz are my regular cleaners and they do an excellent job cleaning my home. They’re always careful not to let my cat out. Thanks to them, my home is a relaxing and clean space!

    Owner Response: Thank you for sharing your positive experience with Kim and Luz. We’re delighted to hear that they consistently provide excellent service and help maintain a relaxing and clean space in your home, while also being mindful of your cat. Your satisfaction is very important to us, and we’re thrilled to know our team is meeting your expectations.
  • D

    D.

    via Google

    Love Molly Maid services. Kim and her teammate do a good job on our house and I look forward to their visit every time. They pay attention to detail and are friendly and professional. Great job ladies!

    Owner Response: We’re so happy to hear that Kim and her teammate have been doing such a great job with your home! It’s wonderful to know they pay attention to detail and bring a friendly, professional touch every time. Thank you for your kind words and continued trust in Molly Maid! Molly Maid of Greater Kansas City
  • B

    Bryan D.

    via Google

    I am editing this review because I was wrong. When addressed and discussed, the team at Molly Maids immediately addressed my concerns. Whereas the areas initially discussed were not cleaned as plannned, when discussed with the office team they made it right. I can say with confidence you can trust this team and should use them. We had a miscommunication over what I needed to be cleaned. It was not. The team addressed it and made it right. Use this company.

    Owner Response: Bryan, we are grateful we could learn what happened, address your needs, and make things right. We appreciate the opportunity to do so and earn back your trust in our house cleaning services. Thank you so much for sharing your experience, and we hope to clean for you again! Molly Maid of Greater Kansas City
  • K

    Kathy G.

    via Google

    The girls were prompt and very efficient. Did an outstanding job

    Owner Response: Kathy, thank you for your feedback and review! We’re so glad to know that our team was prompt, efficient, and provided outstanding residential cleaning services. We truly appreciate your trust in Molly Maid and look forward to continuing to serve you! Molly Maid of Greater Kansas City
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