Molly Maid Of Chapel Hill Customer Reviews
Real Stories, Real Results
Discover what our customers have to say about their experience with us. From insightful feedback to honest opinions, this page is a testament to our commitment to providing exceptional customer service.
4.8/5
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Danya
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆We’ve been clients of Molly Maids going on 3 years now, and we could not be happier! They’re amazing! We request our two expert cleaners (you know who you are), and they’re phenomenal. They’re such hard workers, respectful of our home, and care deeply about quality service. The staff is always kind and responsive. It’s a highly organized and efficiently run business, and we’re happy to be clients. We also appreciate the audits that they do, sending a manager after a cleaning to ensure it meets their standards. Thank you, Molly Maids and our two preferred expert cleaners, for your work ethic and cleaning expertise that allows us to enjoy a clean home!
Owner Response: It means a lot to us to hear such thoughtful words about your years with MOLLY MAID of Chapel Hill. We’re grateful for your continued trust in our team and for recognizing the dedication and care everyone puts into making your home sparkle. Thank you for highlighting the extra checks and the personal touch from the staff—your feedback truly encourages us. We look forward to keeping your home fresh and welcoming for years to come!SSam B.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Always excellent
Owner Response: Thank you so much for your wonderful feedback, Sam! We’re delighted to hear that you’ve consistently had an excellent experience with MOLLY MAID of Chapel Hill. Your satisfaction is our top priority, and we truly appreciate your continued trust in our team!BBrandon N.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Jackie and Erika did a fantastic job and I will definitely use team 14 again!
Owner Response: Thank you so much, Brandon, for your wonderful review! We’re delighted to hear that Jackie and Erika did a fantastic job for you. Team 14 appreciates your kind words, and we look forward to serving you again soon!JJoseph G.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Extremely courteous and thorough service every. Elvia and Ellie are aces!
Owner Response: Thank you so much, Joseph, for your kind words! We’re delighted to know that you found our service extremely courteous and thorough. Elvia and Ellie will be thrilled to hear your compliments—they truly are stars on our team. We appreciate your support and look forward to keeping your home sparkling clean!MMur L.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Team 17 always does a great job.
Owner Response: Thank you so much for your kind words, Mur! We’re delighted to hear that Team 17 consistently provides a great cleaning experience for you. Your satisfaction is very important to us, and we look forward to continuing to serve you. Thanks again for choosing MOLLY MAID of Chapel Hill!BBRIAN B.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Elvio & Ellie at Molly Maid are great. They’re always efficient and thorough in their cleaning of my home.
Owner Response: Thank you so much, Brian, for your wonderful feedback! We’re delighted to hear that Elvio and Ellie consistently provide efficient and thorough service in your home. Knowing that you trust their work means a lot to us. We appreciate your support and look forward to continuing to serve you!QQuincy C.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Elvis and Ellia do a great job for me today! Definitely will use them again!
Owner Response: Thank you so much, Quincy, for your kind words! We’re delighted to hear that Elvis and Ellia provided you with great service. We appreciate your trust in us and look forward to helping you again in the future!MM M.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆I’ve had the best experience with reliable service and thorough cleaning. Elvia and Ellie are a dynamic duo and always do a phenomenal job cleaning my home. I am very pleased and will always request them if possible.
Owner Response: Thank you so much for your kind words and for sharing your positive experience! We’re thrilled to hear that Elvia and Ellie consistently provide you with reliable service and thorough cleaning. Your satisfaction means a lot to us, and we’re delighted to know you’ll be requesting them again. We’ll make sure to share your appreciation with them. Thank you for choosing MOLLY MAID of Chapel Hill!EElin A.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Molly Maids are always careful and thorough. They arrive on time, and are dependable.
Owner Response: Dear Elin, Thank you so much for the kind words! We are happy to hear that our team is always careful, thorough, and dependable during their visits. Providing timely and reliable service is a top priority for us at MOLLY MAID of Chapel Hill, and your feedback means a lot to the whole team. We look forward to seeing you again soon!AAdelaide
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Team 1, Celia and Emilia are amazing and so kind! Everyone at Molly Maid of Chapel Hill is great to work with!
Owner Response: Dear Adelaide Annie Carter, Thank you so much for the wonderful five-star review! We are so happy to hear that Celia and Emilia made such a positive impression on you—they truly are amazing and kind members of Team 1. It is also wonderful to know you’ve had such a great experience working with everyone here at Molly Maid of Chapel Hill. We truly appreciate your support and look forward to seeing you again soon!LLiz L.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Team 7 Ritzy and Jackeline!
Owner Response: Thank you so much for the five-star rating, Liz! We are so happy to hear that Ritzy and Jackeline of Team 7 did such a great job. Your support for MOLLY MAID of Chapel Hill means a lot to us, and we look forward to serving you again soon!LLib H.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Had my first cleaning my Molly Maids. We have two dog that bring in more dirt, shake and dirt and dust go everywhere…with these 2 new dogs I was struggling to get everything done myself. Elvia and Ellie did an amazing job! Looking forward to continue having Molly Maids come to my home every two weeks!
Owner Response: Dear Lib, Thank you so much for choosing MOLLY MAID of Chapel Hill! We know how much extra work our furry friends can bring into a home, and we are so glad to hear that Elvia and Ellie could step in and help take that weight off your shoulders. It is wonderful to know they did such an amazing job tackling the dust and dirt. We truly appreciate your recommendation and look forward to seeing you every two weeks!VValerie H.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆I am Always pleased with the service. Vickie is amazing. Team 7 is here today and I am so thankful for their hard work!
Owner Response: Thank you so much for the wonderful review, Valerie! We are so grateful for your continued trust in us. It is fantastic to hear that Vickie and Team 7 provided such amazing service today—we will be sure to pass along your kind words to them. Thank you for choosing MOLLY MAID of Chapel Hill!NNathan G.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Blanca and Diana did an amazing job for our initial deep clean of our home before they start consistent services for us. We have a home with 3 boys consistently here. Our house has not looked this clean since we moved in. We are very pleased with their service and look forward to having a cleaner home with Molly Maid’s help.
Owner Response: Dear Nathan, Thank you so much for the wonderful review! We are delighted to hear that Blanca and Diana did such an amazing job with your initial deep clean. Keeping a home with three boys tidy is no small feat, so we are especially glad we could make it look as clean as the day you moved in. It is a pleasure to be helping you maintain a cleaner home, and we look forward to providing you with consistent, high-quality service!TTed H.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Elvie and Ellie did a great job. Just what I needed.
Owner Response: Dear Ted, Thank you so much for the 5-star review! We are delighted to hear that Elvie and Ellie provided exactly the service you needed. We will be sure to share your kind words with them. We appreciate your business and look forward to serving you again! Best regards, The Team at MOLLY MAID of Chapel HillPPaul V.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Jackie and Erika (Team 14) did a fantastic job. Even the appliances looked new and shiny when they were done.
Owner Response: Dear Paul, Thank you so much for the wonderful review! We are so happy to hear that Jackie and Erika from Team 14 did such a fantastic job. It means a lot to us that even your appliances were left looking new and shiny. We truly appreciate your feedback and look forward to continuing to take great care of your home! Warmly, MOLLY MAID of Chapel HillKKate L.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆My home is SPOTLESS and the tub I have been trying to get stains out of for months is now sparkly white and clean. I am so beyond happy with this service. Thank you Jackie and Erika!
Owner Response: Dear Kate, Thank you so much for the wonderful review! We are so happy to hear that your home is spotless and that Jackie and Erika were able to get your tub looking sparkly white again. It is great to know we could take that task off your hands and leave you feeling so satisfied with the results. We truly appreciate your kind words and look forward to seeing you again! Best regards, The Team at MOLLY MAID of Chapel HillLLisa
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Excellent job by Ritzy and Jackeline!! The house looks fantastic and they were very thorough. Highly recommend!
Owner Response: Dear Lisa, We are so happy to hear that Ritzy and Jackeline did an excellent job! It is wonderful to know that your house looks fantastic and that you found their work to be thorough. Thank you for the high recommendation and for choosing MOLLY MAID of Chapel Hill!RRichard B.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆We have used Molly Maid for years. Over the past few years Jackie and Erika have been our go to crew (Team 14), they are efficient, thorough and have patience with my annoyingly barky dog. Always pleasant to interact with!
Owner Response: Dear Richard, Thank you so much for being a loyal customer for all these years! We are so glad to hear that Jackie and Erika have become your go-to crew. It is wonderful to know they provide efficient and thorough service while being so patient and pleasant with your dog. We truly appreciate your kind words and look forward to Team 14 continuing to take great care of your home!LLena F.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Great service! These ladies were quick and thorough!
Owner Response: Dear Lena, Thank you so much for the 5-star review! We are delighted to hear that you had a great experience with our team and that you found our service to be both quick and thorough. We truly appreciate your kind words and look forward to serving you again at MOLLY MAID of Chapel Hill!DDemetrius C.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆We’ve used Molly Maids for the past few months and are happy with our retail cleaning services at the Back Nine Chapel Hill. We value the convenience and thoroughness of their work.
Owner Response: Dear Demetrius, Thank you so much for your kind words! We are delighted to hear that you are happy with the retail cleaning services we provide at the Back Nine Chapel Hill. It is great to know that you value the convenience and thoroughness of our work, as our team strives to deliver excellent results for every client. We truly appreciate your support over the past few months and look forward to continuing to serve you! Best regards, The Team at MOLLY MAID of Chapel HillAAaron S.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆We’ve been a customer of Molly Maid if Chapel Hill for years and find that they do a great job in our home. They’re punctual, friendly, and thorough. Ellie and Elvia (team 15) are the best we love how clean our house is after they are done!
Owner Response: Thank you so much for your loyal support over the years, Aaron! We’re grateful you took the time to share your experience with us. Ellie and Elvia from Team 15 will be thrilled to know you appreciate their punctuality, friendliness, and attention to detail. It’s wonderful to hear you love how fresh your home feels after each visit. Thanks again for being such a valued part of the MOLLY MAID of Chapel Hill family!JJennifer R.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Team #15 Elvia and Ellie were wonderful. They were efficient, friendly and professional. (My husband they earn 5 stars, they got the dust in the bathroom vent that no other cleaners have cleaned) Awesome job!
Owner Response: Thank you so much, Jennifer, for your thoughtful review! We’re delighted to hear that Elvia and Ellie not only made a great impression with their efficiency, friendliness, and professionalism, but also went the extra mile to tackle those hard-to-reach spots like the bathroom vent. We really appreciate you recognizing their dedication and attention to detail. We’ll be sure to pass on your kind words to Team #15! Thanks again for choosing MOLLY MAID of Chapel Hill and for your wonderful feedback.GGin J.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Elvia and Ellie, Team 15, are awesome! Cheerful, diligent, and thorough! Unlike many others, they accept suggestions willingly, do not make or take personal phone calls, and are professional and polite!
Owner Response: Thank you so much, Gin, for your wonderful review and kind words about Elvia and Ellie from Team 15! We’re thrilled to hear they impressed you with their positivity, professionalism, and attention to detail. Our teams strive to deliver exceptional service and appreciate when their dedication is recognized. We look forward to serving you again soon!BBrianne B.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Excellent and efficient, great attention to detail. The day we have our Molly Maids cleaning is my favorite day of the week. Extra shout out specifically to Team 7- Ritzy and Jackeline, they make our home look perfect.
Owner Response: Thank you so much, Brianne, for your wonderful feedback! We’re delighted to hear that cleaning day is your favorite day of the week and that Team 7—Ritzy and Jackeline—have made such a positive impression. Your recognition of their hard work and attention to detail means a lot to us. We truly appreciate your support and look forward to continuing to make your home shine!JJames
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆These ladies are very professional, and do a great job. I have recommended them to some of our neighbors.
Owner Response: Thank you so much for your kind words, James! We truly appreciate your recommendation and are delighted to hear that you’re happy with our team’s professionalism and work. Hearing that you’ve referred us to your neighbors is the highest compliment we could receive. Thank you for trusting MOLLY MAID of Chapel Hill with your home!KKay O.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆My current Molly Maid team of house cleaners is the best yet. They leave my hardwood floors shining with no streaks. They do a very good job dusting, vacuuming, and cleaning the bathrooms. They show up in the allotted time frame, looking neat and energetic. I highly recommend Molly Maid cleaning services.
CChuck D.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆“Team 7” did a very good job cleaning our home today. Being two older, somewhat civilized adults we have our home cleaned every two months. It’s a treat to have a professionally cleaned home when they are done.
Owner Response: Thank you so much, Chuck, for your kind words and for trusting MOLLY MAID of Chapel Hill with your home! We’re glad to hear Team 7 provided a professional cleaning experience and made your home feel like a treat. We truly appreciate having you as a valued customer and look forward to your next visit!RRaymond D.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Team #7 continues the excellence we’ve seen over many years with Molly Maid. Thank you very much for what you do!
Owner Response: Thank you so much, Raymond, for your wonderful feedback and your continued loyalty over the years! We’re delighted to hear that Team #7 has maintained the level of excellence you’ve come to expect from us at MOLLY MAID of Chapel Hill. Your appreciation means a great deal to our entire team, and we look forward to continuing to serve you for many more years to come. Thank you again for your trust and kind words!LLeah C.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆I’ve been using Molly maid for over a year and they do a great job every time! They’re easy to communicate with, reasonably priced, and my apartment always looks great after they leave. Thank you Ritzy and Jackeline for your excellent attention to detail!
Owner Response: Thank you so much, Leah, for your wonderful review! We truly appreciate your continued trust in MOLLY MAID of Chapel Hill. It’s great to hear that our service meets your expectations every time, and that communication and pricing have both been positives for you. Ritzy and Jackeline will be delighted to know their attention to detail made such a difference in your home! We’re grateful to have you as a loyal customer.Service You Can Trust!
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