Molly Maid Greater Lexington Reviews
Real Stories, Real Results
Discover what our customers have to say about their experience with us. From insightful feedback to honest opinions, this page is a testament to our commitment to providing exceptional customer service.
4.7/5
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Diane S.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆The team does an excellent job cleaning my home, and they don’t mind our loveable little dog.
Owner Response: Thanks, Diane! We do love our dogs haha.Mary
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆The three ladies who came to my house were sweet and very efficient. They did a fabulous job in two hours.
Owner Response: Fantastic to hear and thanks for leaving the review, Mary Ann!Robin-Lyn M.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Very pleased. The crew was respectful and efficient.
Owner Response: Thank you, Robin!!Brianna E.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆This is the cleanest my house has ever been! They used wet rags to even wipe down all of the trim and baseboards and it looks like a brand new house! Highly recommend! Our bathrooms are sparkling too. Phenomenal job in my opinion!
Owner Response: Awesome to hear, Brianna, and thanks for the review!Karen B.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆They did a wonderful job
Owner Response: Awesome to hear and thank Karen!Cynthia E.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆They were punctual and went above and beyond
Owner Response: Thank you for the kind words Cynthia!Emily L.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Have used this service for years. So thankful for the great job they do, it’s such a help for us as a busy family! Our team is thorough, professional and thoughtful. They always go the extra mile!
Owner Response: Thank you, Emily! Great to hear from you and have you with us :)Anne M.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Friendly, prompt service. Well done!
Owner Response: Thanks Anne! Happy to help where we can :)Judy P.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Absolutely delighted with their services! Highly recommend.
Owner Response: Thanks, Judy! Happy to have you with us :)Mario F.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆I am very pleased with Molly Maid’s services, starting with how easy it is to schedule intermittent cleanings with their customer service team. Jessica and Kim took great care to provide a thorough, professional house clean and were also extremely friendly. Thank you, Molly Maid team.
Owner Response: Thanks, Mario! Good to have you back, sir!Jill S.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Always dependable and they do great job!
Owner Response: Sorry for the delay, busy time of year! Thanks, Jill :)Sandra C.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Six ladies came and it took no time for them to get the kitchen cleaned whichever was all we had scheduled however they had the time you do the living room the half bath and the hallway. They did a really good job
Owner Response: Thanks, Sandra! Happy we could knock that out for you quickly!Katya Y.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Molly Maids are great company. They do good job and if they miss something – it’s very easy to get in touch with the company and get them to come back and redo what they missed. I am a very satisfied customer. However few things could be improved like their scheduling. It would be good to provide time when cleaners are coming instead of just sending an email with just a day when they come. And no idea what time. Which means person has to take entire day off waiting for them like I did today. 🙏
Owner Response: Thanks! We appreciate your business and look forward to continuing to work with you :) Hope you have a great weekend and thanks for reaching out to us!Janet H.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Cleaning services are fine but why was my Amex charged $215.04. Staff at Molly Maid went above and beyond to correct my account!! Very professional!
Owner Response: Hey, Janet. Thanks for the heads up, the office crew is out today but we will get you sorted on Monday, I’m sure. We’re training a new admin in, so I think I see where the error took place and it’s an easy fix. We will take care of you, ma’am :)Sandra M.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆I just signed up with Molly Maid. They came yesterday for the “first cleaning”, which was great. Very friendly – brought their own equipment and supplies. I plan on using them every 2 weeks!
Owner Response: Thanks Sandra! We appreciate you joining us and if there is ever anything you need at all, don’t hesitate to reach out. We’re here to help!Susannah A.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Molly Maid was amazing! We did a one time of the three bathrooms in our house and it was worth every penny. They deep cleaned every part of it and it was such a weight off of my shoulders to have it done. I would highly recommend them!
Owner Response: Thank you, Susannah! happy to hear it took some stress off you :) Have a happy new year!Jeff A.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Wonderful and friendly and a great cleaning job!
Owner Response: Thanks, Jeff! Hope you and yours had a fantastic holiday!Kim B.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆These ladies are the best… thorough and friendly.
Owner Response: Thanks, Kim! I’ll pass on the great words, ma’am. Thanks for using us and I hope you have a great holiday!Kris B.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆The maids show up at the scheduled time. They get right to work and do a thorough job every time, paying attention to detail.
Owner Response: Awesome to hear, Kris! I’ll make sure to get your kind words over to your team on Monday :) Have a great holiday week!Joyce D.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆The cleaning crew you sent was wonderful.
Owner Response: Thank you for the kind words! It was great to have you as a customer and thanks for taking the time to leave us the awesome review :) Enjoy the rest of your day, ma’am.Donna H.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆A thorough cleaning. Thank you..
Owner Response: Thank you so much, Donna! Looking forward to continuing to meet and exceed your needs, ma’am. Have a good day and stay dry out there!Scott G.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆They did a great job. Very thorough. My house was spotless. I will hire again in the future.
Owner Response: Thanks, Scott! I’m happy we could help get it done for you, sir. Have a great rest of your week :)Sharron B.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆They did an amazing job at my place. It’s never been more clean.
Owner Response: Thank you for taking a moment to let us(And them!) know how much you appreciate the service. So awesome to hear and we are so happy you chose us. Please let us know if there is ever anything more we can do for you!Patti G.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆The maids did a job on the new house that we bought. It was ding and dirty throughout and after the maids finished it looked like a new home. Thank you.
Owner Response: That’s awesome to hear, Patti! Thank you very much for taking the time to let us me know and I’ll make sure your great comments get back to Donna and Adam :)Liz B.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆The employees that came to my home were very polite and personable. They did an excellent job cleaning and they had no issues with my pets.
Sarah M.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆This was my first service with Molly Maids. Keira and Larissa arrived on time which was a big win for me and were both thorough and professional at all times. This is the kind of service I appreciate. Would very much like to keep them for future cleanings. Thanks.
Bruce P.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Everytime they come they are polite and courteous and do a great job.
Owner Response: Thanks, Bruce! Lindsey is great, thanks for noticing! We’re happy to have you with us and if you ever need anything at all just give us a call and we will take care of you :)Noah F.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Lindsey and Alivia did a great job, highly recommend!
Owner Response: Thank you for taking the time to leave this, Noah. They are great, I agree! We’re happy you chose and really appreciate your business! Have a great rest of your evening!!Wendy E.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆They clean my home and office. Very professional and thorough!
Owner Response: Thank you, Wendy! We’re happy to have you with us and if you ever need anything at all just let us know :) We’re here to help.Dana M.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆My experience with Nadine was nothing short of amazing. I called to verify whether I could work with them due to circumstances in the past, but was told I wasn’t qualified. She told me she would contact someone she knew about me. While she could have apologized like everyone else, she didn’t. After calling me back, she gave me the contact information for a possible job, so I called them and now I’m employed. Nadine’s actions not only helped me secure a job, but they also restored my faith in the power of genuine connections. Her willingness to go above and beyond showed me the true value of networking and the positive impact it can have on one’s life.
Owner Response: Thank you, Dana. Nadine is world class, as you can attest. It was good to meet you and I wish you the best as things go forward. I think you’ll love it with them 👍👍 Great people!Service You Can Trust!
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Why Choose Us?
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Backed by the Neighborly Done Right Promise®
We’ve been around over 40 years and know how to provide the best clean within your budget and schedule, and with no term contracts. With our 44-point checklist, it’s a clean you can count on. If it’s not done right, we’ll make it right.
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Trusted and Screened Cleaning Professionals
Our employees are trained, insured and background checked for peace of mind. We are locally owned and operated.
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Customized Cleaning
Don’t settle for a one-size-fits-all approach to cleaning. Let us create a customized cleaning plan tailored to you and your needs.
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Easy Online Scheduling
We know you’re busy, so we make it easy to get an estimate and schedule an appointment. Book online or give us a call directly.
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