Molly Maid Albemarle Reviews
Real Stories, Real Results
Discover what our customers have to say about their experience with us. From insightful feedback to honest opinions, this page is a testament to our commitment to providing exceptional customer service.
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J C.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Please tell Kaitlyn and Jessica all the hard work they did was perfect!!!
Owner Response: Thank you so much for sharing your positive experience! Our team will be delighted to know their hard work made a difference in your home. Your appreciation means a lot to our team at Molly Maid of Charlottesville!MMahawa W.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Amy and Victoria are great. My house is always the way I want it cleaned when they are done. A definite 5 star rating.
Owner Response: That is so amazing to hear, Mahawa! Thank you so much for taking the time to share your feedback with our team at Molly Maid of Charlottesville. It’s great to know that we continue to provide our customers with everything they need. Have a great day!LLinda K.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆I contacted Molly Maids to schedule a one-time clean after I hosted a large event. The estimate and booking process was quick and easy. On the scheduled day, they sent three women – Eufemia, Isela, and Mariana and they did a fantastic job. The team arrived on time, had me show them around to go over what I needed done, and then they got to work. When they were finished, it looked even better than I’d hoped it would. The bathrooms were spotless and the wood floors shone. They finished a little faster than the estimate had allowed, so the final cost was less than I had planned for, which was a nice surprise! I could not be happier with my experience and will definitely use Molly Maids again.
Owner Response: Linda, thank you so much for this detailed review of Molly Maid of Charlottesville! We’re thrilled that Eufemia, Isela, annd Mariana exceeded your expectations for your house cleaning. We take pride in making the booking process simple and delivering results that speak for themselves — spotless bathrooms and shining floors included! We look forward to serving you again!SSheila W.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆I have a large home. I needed move in ready cleaning and the 3 ladies that showed up at my door were there to do just that and they did. I am extremely pleased with the results and pricing was fair. The photos of my house is list ready! Thank you Stephanie, Mariana and Ilesa.
Owner Response: Sheila, thank you for the kind words about our team at Molly Maid of Charlottesville! We’re delighted to hear that the cleaning was move-in ready and good luck on listing your home!JJoseph C.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Team was super professional, the house looked great! Couldn’t be more happy
Owner Response: Joseph, thank you for your support of Molly Maid of Charlottesville. We’re delighted that your house looked great. We look forward to continuing to serve you and your home!JJustin M.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆If you’re in need of a home cleaning service, you have to try Molly Maid Charlottesville! Professional, attentive and friendly, very impressed with this team.
Owner Response: Justin, thank you for your continued support of our Molly Maid locations. We pride ourselves to be the most professional, attentive, and friendly house cleaning service in Charlottesville Virginia! We will see you at your next appointment!JJala M.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆I had an amazing experience with this company. Their customer service was immaculate; super professional and easy to work with from start to finish. What really stood out was how detailed they were. They cleaned my showers really well, polished all my stainless steel, vacuumed, dusted, and left my windows looking spotless. They didn’t rush and made sure everything was done right. You can tell this company takes pride in their work. I’ll definitely be using them again best cleaning service I’ve had yet!
Owner Response: Thank you so much for your kind words, Jala! We’re thrilled to hear you had such a great experience with our team at Molly Maid of Charlottesville. Attention to detail and taking the time to do things right are really important to us, so it means a lot that you noticed. We truly appreciate your support and look forward to helping you again in the future!MMichael S.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Good job
Owner Response: Michael, thank you for your trust in Molly Maid of Charlottesville for all of your house cleaning needs!DDominique M.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Great house cleaning service. Using them for bi weekly service and they have good communication and the team cleans great! I did the in home estimate and it took 15 minutes, then I was able to start service the next day!
Owner Response: Thank you so much for sharing your experience and for choosing Molly Maid of Charlottesville for your bi-weekly cleanings. It’s wonderful to hear that the team’s communication and cleaning have met your expectations, and that the estimate process was quick and convenient for you. Your feedback is truly appreciated!MMidwest
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Great service, we used them for our rental properties and my personal home. I was ecstatic to find out that each Molly Maid is a locally owned business. We were able to get discounts with this owner for using them for the properties we manage across Richmond and Charlottesville. Highly recommend for a reliable maid service or deep cleanings
Owner Response: Thank you for your business! We appreciate you trusting Molly Maid of Charlottesville for all your home cleaning needs!!JJosh W.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Courteous, professional and first class workmanship! Will certainly use this service again for our move in preparations!
Owner Response: Thank you so much, Josh, for your kind words! We’re delighted to hear that you found our service courteous, professional, and top-notch for your move-in preparations. It means a lot to know you’ll choose MOLLY MAID of Albemarle again in the future. We look forward to helping you with any cleaning needs you may have!KKristen H.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Allison, Stephanie, and Tori did a fabulous job cleaning our home today. They were professional, speedy, and did fantastic work! Thank you so much ladies! We look forward to having you back again!
Owner Response: Thank you so much, Kristen, for your wonderful review! We’re thrilled to hear that Allison, Stephanie, and Tori impressed you with their professionalism and fantastic work. Your appreciation means a lot to our team, and we truly look forward to cleaning for you again. Thank you for choosing MOLLY MAID of Albemarle!SS J.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆We have been using Molly Maids of Albemarle for nearly 5 years. Their team has consistently done an excellent job or us. They are thorough, reliable, friendly, and flexible if you ever need to reschedule. Highly recommend.
Owner Response: Thank you so much for your loyalty and kind words, S J! We’re grateful to have had the opportunity to serve you for nearly five years. Our team takes great pride in delivering thorough, reliable, and friendly service, and it’s wonderful to hear that this has come through in your experience. Your recommendation means a lot to us. If you ever need anything or schedule adjustments, we’re always here to help. Thank you for being a valued part of the MOLLY MAID of Albemarle family!HHortense C.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆The cleaning crew arrived within the scheduled time frame. They were professional and competent as well as pleasant. The house was clean and fresh, when they left. I’m very happy with the results.
Owner Response: So kind of you to let us know. Thank you, thank you!PPatrick G.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Tilda and Torii are professional and hard working.
Owner Response: Thank you so much, Patrick! Professional and hard working — that’s exactly the standard we hold our team to with every standard cleaning in Charlottesville. We’re so glad Tilda and Torii delivered a great experience at a reasonable price, and we’ll be sure to pass your kind words along to them. We look forward to seeing you again soon! — The Molly Maid of Charlottesville TeamSSteven B.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Molly Maid performed first cleaning yesterday. My first professional outside housekeeping service, so I was unsure what to expect. I was pleasantly surprised at the thorough, deep cleaning Molly Maid provided. Floors, carpets, bathroom and kitchen were spotless. A++++
Owner Response: Thank you so much, Steven! A+++ — we’ll take it! There’s nothing better than exceeding expectations on a first professional cleaning experience, and we’re thrilled that our team left your floors, carpets, bathroom, and kitchen absolutely spotless. That thorough, detail-oriented standard cleaning is exactly what every home in Charlottesville deserves, and we’d love to keep delivering that same phenomenal clean for you on a recurring basis. Welcome to the Molly Maid family! — The Molly Maid of Charlottesville TeamTTrishaJean H.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆amazing experience. they did a phenomenal job and charged significantly under what they quoted me. would definitely use again!
Owner Response: Thank you so much, TrishaJean! A phenomenal moving-related clean AND coming in under the quoted price — that’s exactly how we operate! At Molly Maid of Charlottesville, we believe in honest, transparent pricing and will always pass savings along to our customers when the job calls for it. We never charge you more than what’s fair. We’re so glad we could make your move a little easier and we’d love to be your go-to cleaning service in Charlottesville the next time you need us! — The Molly Maid of Charlottesville TeamLLinda F.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆I’m always very happy when the team shows up at my apartment every two weeks. Torii and Tilda are very efficient cleaners and lovely women!
Owner Response: So grateful that you let us know! We appreciate having you as a customer!Jj.l. c.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Absolutely awesome job! Professional and very courteous, Tilda, Torii and Kim started at the top and didn’t stop till they finished the basement. Aware this was for a pre-moving clean, I was asked throughout to inspect and comment because they wanted to ensure a thorough job! It was…great job!
Owner Response: 1:47 PM Thank you so much, J.L.! Top floor to basement — that’s a thorough pre-moving clean done right! Tilda, Torii, and Kim are exactly the kind of professional, courteous team we’re proud to have representing Molly Maid of Charlottesville. We love that they kept you involved throughout the process to ensure every detail met your expectations — that’s the standard of care every customer deserves. Wishing you all the best with your move and we hope to serve you again in the future! — The Molly Maid of Charlottesville TeamGgeary c.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Great job. Fast friendly and professional
Owner Response: Thank you for letting us know! We appreciate having you as a customer!TTom R.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆They always do a great job!
Owner Response: Thank you, Tom! We genuinely appreciate you taking the time to let us know!AAnnie R.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Quick, detailed, move out/in cleaning at a reasonable price.
Owner Response: So very nice of you to let us know! Thank you very much!JJustin R.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Molly Maids is absolutely amazing. When I wasn’t able to keep up with cleaning, they stepped in and went above and beyond my expectations. Their team was professional, friendly, and worked efficiently to make my home feel fresh and comfortable again. It was such a relief to have the support I needed during a time when I couldn’t manage it on my own. They focused on the details and cleaned all the areas I had missed. In particular, the bathroom looks spotless, with every corner and surface thoroughly scrubbed and shining. It’s clear they take pride in their work, and the difference is noticeable in every room. I’m so grateful for their help and the peace of mind they’ve given me.
Owner Response: Wow! We love to hear this!! Thank you for trusting us to care for your home.LLinda M.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Tilda and Torii listened to me attentively as I expressed the areas of the house that needed extra attention. They are very pleasant and hard working. I look forward to seeing them next month.
RRachel T.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆They did a wonderful job and are very thorough. Will continue to use their services.
VValerie H.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Very pleasant and thorough
NNancy M.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆They did a great job!
VVirginia C.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Molly Maids is wonderful. Can accommodate any schedule and handle any mess. Makes our home so spotless we don’t even want to look at it! 😅
Owner Response: So awesome!! Thank you!!RRonald W.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆The staff is friendly and very efficient. Our house is always clean, and the staff makes sure we are completely satisfied
KKatharine N.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Quick, thorough, and adaptable to schedule changes. I really love our team.
Owner Response: We really appreciate having you as a customer and we thank you for taking the time to let us know how we’re doing! Thank you!Service You Can Trust!
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