Molly Maid S. Silicon Valley Reviews
Real Stories, Real Results
Discover what our customers have to say about their experience with us. From insightful feedback to honest opinions, this page is a testament to our commitment to providing exceptional customer service.
4.7/5
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Ben
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Team 18 – Marlene & Deysy. 🎉 Apartment deep clean.
Owner Response: Thank you for your positive feedback! We’re thrilled to hear that Marlene and Deysy provided you with a great deep cleaning experience. Your satisfaction is our priority, and we appreciate you taking the time to recognize their hard work. We look forward to serving you again in the future! 🎉 Thank you from Molly Maid of S. Silicon Valley!Joris B.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Marlene and Lucy from team 18 did an incredible job cleaning our apartment. They showed up on time and did an amazingly thorough job cleaning our whole apartment.
Owner Response: Thank you for your wonderful feedback! We’re thrilled to hear that Marlene and Lucy did such a great job with your apartment. Timeliness and thoroughness are top priorities for us, and it’s fantastic to know they met your expectations. We look forward to serving you again in the future! Thank you from Molly Maid of S. Silicon Valley!Usman S.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆I needed a last-minute deep clean, and Molly Maid came through within 24 hours! They absolutely swept the place clean — every window was spotless, and the floors were shining. I was especially impressed because the floors were extremely sticky from a spray I had used to get rid of flies, and they managed to get them perfectly clean with meticulous care. Couldn’t be happier with the results — highly recommend their service!
Owner Response: Thank you for your wonderful review! We’re thrilled to hear that our team was able to provide you with a last-minute deep clean and that you were impressed with the results. Your satisfaction is our top priority, and it’s great to know we met your expectations. We appreciate your recommendation and look forward to serving you again in the future! Thank you from Molly Maid of S. Silicon Valley!Starlightseas743
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆I had my apartment cleaned by Team 12, Bibi and Zaniha. Both women were very friendly, very fast, and very thorough. My bathroom looks brand new! I would definitely recommend them.
Owner Response: Thank you for your wonderful feedback! We’re thrilled to hear that Bibi and Zaniha provided you with such great service and left your bathroom looking brand new. Your recommendation means a lot to us. We look forward to serving you again in the future! Thank you from Molly Maid of S. Silicon Valley!Diane L.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Team number 11 did a wonderful job. They cleaned the rooms. I asked them to clean and my house was in great shape for my company. I will start using them once a month for maintenance.
Owner Response: Thank you for your wonderful feedback, Diane! We’re thrilled to hear that Team 11 met your expectations and left your home in great shape. We appreciate your decision to choose us for your monthly maintenance. We look forward to serving you again soon! Thank you from Molly Maid of S. Silicon Valley!Brian C.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Team 1 showed up on time and did an excellent job cleaning everything . They dusted my ceiling fan which hasn’t been cleaned in a long time and did an excellent job cleaning the rest of the house . They even took out the trash which I was not expecting .
Owner Response: Thank you for your fantastic feedback, Brian! We’re thrilled to hear that Team 1 impressed you with their thorough cleaning and attention to detail. It’s great to know that they exceeded your expectations by taking care of the trash as well. We appreciate your support and look forward to serving you again in the future! Thank you from Molly Maid of S. Silicon Valley!Tamila E.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆I have nothing but wonderful things to say about Carmen and Sonia! We had one of the worst, messiest, most stressful moves that we have ever had on account of our previous landlord wanting to renovate and sell the home rented in the shortest amount of time. We contacted Molly Maid at the last minute and they sent Team #8 over to help us with a move-out clean. They walked into a house full of chaos because we were trying to do everything all at once— finish packing, junk removal, and cleaning. They never lost a beat!. They were very patient and did a beautiful, amazing job. The house has never been cleaner, and with a smile. I usually don’t write many reviews, but I had to for these ladies because they were amazing! I highly recommend them!
Owner Response: Thank you for your kind words, Tamila! We are thrilled to hear that Carmen and Sonia provided the exceptional support you needed during such a stressful time. It’s wonderful to know that they were able to bring order and cleanliness to your home amidst the chaos. We appreciate your recommendation and are grateful for you taking the time to share your experience. Your satisfaction means the world to us! Thank you from Molly Maid of S. Silicon Valley!Swetha I.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Marleny and Lucy on team 18 were great, very thorough! Left our space sparkling clean! They were very attentive to all spots, great communication too. We’d love to have them come back each time, fully trust they’ll do a fantastic job.
Owner Response: Thank you for your wonderful feedback! We’re thrilled to hear that Marleny and Lucy provided such excellent service and left your space sparkling clean. We appreciate your trust in our team and look forward to having them return for your future cleaning needs. Your satisfaction is our priority! Thank you from Molly Maid of S. Silicon Valley!Huiying M.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆We have been using service from Molly maid for 5 years. Really thankful for Bibi and Deisy from Team 12 for a monthly house cleaning. They have done excellent jobs with fast, professional service and also being friendly to us (and our cats). We really appreciate their hard work
Owner Response: Hi Huiying! Thank you so much for the five star review! Everyone here at Molly Maid of S. Silicon Valley appreciates your loyalty and we are so glad to hear about your great experience with your team.Swati S.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Getsemani & Candy did a wonderful and professional cleaning of my apartment. Would highly recommend!
Owner Response: Thank you for your kind words! We’re thrilled to hear that Getsemani and Candy provided you with a wonderful and professional cleaning experience. Your recommendation means a lot to us. We look forward to serving you again in the future! Thank you from Molly Maid of S. Silicon Valley!Deborah L.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆We’ve been using MM for a long time. With 2 special needs kids it is so hard to keep our home clean. I appreciate their professionalism and trust.
Owner Response: Hi Deborah – we are so glad that we can take the cleaning burden off your shoulders. Please let us know if there is anything else we can help you with.Sung
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆I loved the quality of cleaning.
Owner Response: Thank you for your kind words! We’re thrilled to hear that you loved the quality of our cleaning services. Your satisfaction is our priority, and we appreciate your feedback. We look forward to serving you again! Thank you from Molly Maid of S. Silicon Valley!Meghna M.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆We recently had Team 12, Bibi and Zaniha clean our apartment and they are AMAZING! They did an outstanding job, vastly exceeding my expectations. They left the place spotless. Very thorough, efficient, and detail oriented ♥️
Owner Response: Thank you so much for your kind words, Meghna! We’re thrilled to hear that Bibi and Zaniha exceeded your expectations and left your apartment spotless. Your satisfaction is our top priority, and we appreciate you taking the time to share your experience. We’ll be sure to pass your compliments along to the team. We look forward to serving you again in the future! Thank you from Molly Maid of S. Silicon Valley!Monica I.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Thank you Team 8 Carmen and Getseprani. Our house was sparkling clean, from the baseboards to the ceiling and everything in between. A great incentive for us to keep it clean. Management was kind and professional, working out all details in advance. We highly recommend Molly Maids. Monica San Jose, CA
Owner Response: Thank you for your wonderful review, Monica! We are thrilled to hear that you were so pleased with the cleanliness of your home and the professionalism of our team. Your recommendation means a lot to us, and we appreciate your kind words about our management as well. We look forward to serving you again in the future! Thank you from Molly Maid of S. Silicon Valley!via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Team 12 is best
Owner Response: Thank you for your positive feedback! We’re thrilled to hear that you think Team 12 is the best. Your support motivates us to continue delivering exceptional service. We appreciate your choice and look forward to serving you again! Thank you from Molly Maid of S. Silicon Valley!Angie R.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Marycruz & Mercedes (Team #13) are fantastic. The ladies were professional, punctual, and incredibly thorough. Every room looked great, and they even took care of small details I didn’t expect. I’ll be using this service again.
Owner Response: Hi Angie! Thank you so much for the five-star review! We are so happy to hear that you are happy with your team.Bryan O.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Team #7(Yeny & Sonia) did a great job and were very nice to interact with.
Owner Response: Thank you for your positive feedback, Bryan! We’re thrilled to hear that Yeny and Sonia provided excellent service and made your experience enjoyable. We appreciate you taking the time to share your thoughts, and we look forward to serving you again! Thank you from Molly Maid of S. Silicon Valley!Hasnat A.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Really Good
Owner Response: Thank you for your positive feedback! We’re thrilled to hear that you had a great experience. Your satisfaction is our top priority, and we hope to serve you again soon. Thank you from Molly Maid of S. Silicon Valley!Mary Z.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Molly Maid Review Today I received an email from Molly Maid stating that it was the seventh anniversary of my service from the company. I take this opportunity to say that the years of service they have given me have been very satisfactory. They are always prompt, respectful of my property, do an excellent job of cleaning and are a pleasure to have in my home. All of the teams that have been here over the years have done exemplary work. I would also like to commend the office staff for their accommodations to me when I have had a problem with scheduling. Thank you Molly Maids, Mary Zarantonello
Owner Response: Thank you for your kind words, Mary! We are thrilled to hear that you’ve had a consistently positive experience with our team over the years. It’s our goal to provide excellent service and support, and we appreciate your recognition of both our cleaning teams and office staff. Thank you for being a valued customer; we look forward to continuing to serve you! Thank you from Molly Maid of S. Silicon Valley!Susan L.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Molly maids is a great cleaning service. They are very accommodating to my schedule. I especially want to thank MaryCruz and Mercedesfor all their help and expertise in doing a thorough cleaning job. They are a great duo!!! Thanks 😊 Susan Levine
Owner Response: Hi Susan – great to see another 5 star review! Thanks so much and please let us know if there is anything else you need.Gloria H.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆I was crazy and mopped my floor the night before team # 13 came. I thought the floor was reasonably clean. MaryCruz and Mercedes came the next day and cleaned my house their way, and taught me that there are levels of clean because they took my floor to the next level. I am so appreciative of the care they took and their level of detail. You know when you look at a space everyday, sometimes you stop seeing every part of it, but these two were were just able to come in and see everything with a different set of eyes. Love team 13. Thank you MaryCruz and Mercedes!
Owner Response: Thank you for your wonderful feedback, Gloria! We’re thrilled to hear that MaryCruz and Mercedes exceeded your expectations with their attention to detail and deep cleaning approach. It’s great to know they helped you see your space in a new light. We appreciate your kind words and are proud to have team #13 on board. Thank you for choosing us! Thank you from Molly Maid of S. Silicon Valley!Laks S.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆I had a wonderful experience with Molly Maid! Team 18, Marleny and Lucy, did an outstanding job. They were incredibly thorough, neat, and patient while cleaning my home. Every room was left spotless, and they paid close attention to the little details that truly make a difference. I really appreciate their professionalism and the care they put into their work.
Owner Response: Thank you for your fantastic review! We’re thrilled to hear that Marleny and Lucy from Team 18 provided you with such a thorough and detail-oriented cleaning experience. We pride ourselves on our team’s professionalism and dedication, and it’s great to see that reflected in your home. Your appreciation means a lot to us, and we look forward to serving you again in the future! Thank you from Molly Maid of S. Silicon Valley!Shayna N.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Very responsive with appt/scheduling and questions! Team #1 handled my move-out cleaning and were outstanding, friendly, and I was very happy with the results! Highly recommend!
Owner Response: Thank you for your fantastic review, Shayna! We’re thrilled to hear that you had a positive experience with our scheduling and that our team provided outstanding service during your move-out cleaning. Your recommendation means a lot to us. We look forward to assisting you again in the future! Thank you from Molly Maid of S. Silicon Valley!Michael
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆The crew was super efficient, super thorough, and super friendly. First time for me having a cleaning team in and I will definitely be hiring them for maintenance. From the very first contact with the evaluator to the final go through with the quality manager.. a great experience! Team 14 (Bibi and Desi) are terrific and I highly recommend them.
Owner Response: Thank you for your fantastic review, Michael! We’re thrilled to hear that our team, especially Bibi and Desi from Team 14, provided you with such a positive experience. Your satisfaction is our priority, and we look forward to serving you again for your maintenance needs. We appreciate your recommendation and the kind words about our crew’s efficiency and friendliness. Thank you from Molly Maid of S. Silicon Valley!MSK
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆We couldn’t be happier with the service from the Molly Maid crew! They arrived right on time, were professional, friendly, and incredibly thorough.Out Office is spotless now. Thank you for going above and beyond. Highly recommend! 🙏 Ada Cosrano and Blanca Dior.
Owner Response: Thank you so much for your kind words and for taking the time to share your experience! We’re thrilled to hear that Ada and Blanca provided you with exceptional service and that your office is now spotless. Your recommendation means a lot to us. We look forward to serving you again in the future! Thank you from Molly Maid of S. Silicon Valley!Karthik M.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Team 12 Bibi and Zaniha did an amazing job!! Spotless and very thorough.
Owner Response: Thank you for your wonderful feedback! We’re thrilled to hear that Bibi and Zaniha provided you with thorough and spotless service. Your satisfaction is our top priority, and we appreciate you taking the time to share your experience. We look forward to serving you again! Thank you from Molly Maid of S. Silicon Valley!Barbara B.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆I had the ladies of Team #1 as my cleaners this month. They were efficient, purposeful and skilled as they moved from room to room. I especially appreciate the spotless cleaning of the white baseboards in the bathrooms. In addition they were professional and polite .
Owner Response: Thank you for your wonderful feedback, Barbara! We’re thrilled to hear that Team #1 provided you with efficient and skilled cleaning services. It’s great to know that you loved the spotless baseboards and appreciated their professionalism and politeness. Your satisfaction is our top priority, and we look forward to serving you again in the future! Thank you from Molly Maid of S. Silicon Valley!Bev K.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Wonderful team of ladies, Marleny and Lucy, (Team 18). They completely cleaned and sanitized my house. Their attention to detail in every room from baseboards to blinds was excellent. I’m very happy with their service and would definitely continue to request this team and would be happy to recommend Molly Maid to others.
Owner Response: Thank you for your wonderful feedback, Bev! We’re thrilled to hear that Marleny and Lucy from Team 18 did such an excellent job cleaning and sanitizing your home. Your satisfaction and recommendation mean a lot to us. We look forward to serving you again in the future! Thank you from Molly Maid of S. Silicon Valley!Serena T.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆I’m filling out this review on behalf of my mother-in-law who is happy with her service from MaryCruz and Mercedes at Molly Maids. They are very dependable, hard working, pleasant women. She is very appreciative of their service.
Owner Response: Thank you for sharing your mother-in-law’s positive experience with MaryCruz and Mercedes. We are thrilled to hear that they provided dependable and hard-working service. Our team appreciates your kind words and looks forward to continuing to meet your mother-in-law’s cleaning needs. Thank you from Molly Maid of S. Silicon Valley!Barb B.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Carmen and getsemani did a great job! Great attention to detail.
Owner Response: Hi Barb! We are so glad to hear that you are happy with your cleaning! Ana and Sonia are a great team and definitely love hearing your positive feedback.Service You Can Trust!
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