Molly Maid Greater West Houston Reviews
Real Stories, Real Results
Discover what our customers have to say about their experience with us. From insightful feedback to honest opinions, this page is a testament to our commitment to providing exceptional customer service.
4.7/5
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Stacey L.
via GoogleExcellent communication and customer service. I love the reminder text/call the day before and notification when the team is on their way the day of. I love having Team 10 Nancy & Nancy clean our home. Kudos to them for always doing a great job! Last time Ariana joined the Nancy crew also and the three of them were in and out so fast. I work from home and it is important to have reliable service. Bonus is that a portion of all proceeds benefit the Fort Bend Women’s Center through their Ms. Molly Foundation. What an incredible company!
Owner Response: We’re so pleased to know our reminders, updates, and consistent team service make things smooth for you, Stacey. It’s wonderful to hear that having a reliable crew makes working from home easier, and we appreciate you noticing our support of the Fort Bend Women’s Center through the Ms. Molly Foundation. Thank you for your thoughtful words and for highlighting those little touches that set us apart. We’re grateful to be your cleaning service at MOLLY MAID of Greater West Houston and can’t wait to welcome you for your next visit! -
Patricia B.
via GoogleThe 2 ladies were very nice, did the job and smiled a lot however the English barrier was present but we worked with it using gestures but I think it would be nice if Molly Maid held some English classes for their employees, it would benefit all concerned. Thank you
Owner Response: We’re glad to hear you found our team so friendly and that they did a great job. Thank you for your thoughtful feedback and for suggesting additional support to help us better serve all our customers. We appreciate you choosing MOLLY MAID of Greater West Houston and hope to welcome you again soon! -
S N.
via GoogleMayra and Telma (team 2) did an exceptional job!!
Owner Response: It’s fantastic to hear that our team members provided such outstanding service for you. Thank you for recognizing their hard work and for choosing MOLLY MAID of Greater West Houston. We look forward to helping you keep your home looking its best again soon! -
Lori M.
via GoogleAwesome cleaning — Team 9 is the best! I have tried several individual housekeepers and always found a lot of things that were not touched — corners not cleaned, behind things not cleaned, etc. From the very first cleaning with Molly Maids – Team 9 – every corner and every detail was cleaned. The house was cleaned, not just a lot of cleaning smells to make it appear the house was cleaned … it was literally CLEANED!! For just a little more $$$ than an individual housekeeper, I have peace of mind and know that everything was handled properly and I actually got my money’s worth. Highly recommend.
Owner Response: Lori, your feedback truly means a lot! We’re so glad to hear that every detail, from the tough corners to the hidden spots, met your expectations and gave you real peace of mind. Thank you for choosing us and taking the time to share your experience. We hope to be welcomed back again soon! Molly Maid of Greater West Houston -
Zandra P.
via GoogleExceptional work for deep cleaning of our home. Those areas, as a homeowner, we don’t clean well (kitchen oven, showers) they did a fantastic job!
Owner Response: Zandra, thank you for the five stars! It’s wonderful to hear you were so pleased with the deep cleaning, especially in those hard-to-reach areas like the oven and showers. Thank you for sharing your experience and for trusting us in your home. We’re glad our team could provide the detailed clean you were looking for, and we look forward to serving you again! Molly Maid of Greater West Houston -
Sue S.
via GoogleStaff was very professional and on time. Did a great job.
Owner Response: That’s wonderful to hear, Sue! We’re glad to hear that our team was professional, punctual, and delivered great results during your visit. Thank you for trusting our team to provide a clean you can count on! Molly Maid of Greater West Houston -
A T.
via GoogleThe ladies did an absolute wonderful job! Needed a first time cleaning ASAP! They showed up the next morning and delivered! Thanks y’all!
Owner Response: Thank you for the great rating! We appreciate your support and the opportunity to help keep your home fresh and clean. Molly Maid of Greater West Houston -
Rose
via GoogleMaria and Sylvia did a great job of cleaning my home! I’m very pleased with their work.
Owner Response: Rose, we’re really glad to hear Maria and Sylvia took great care of your place and left it looking the way you hoped. We’ll make sure they know you called them out by name. Molly Maid of Greater West Houston -
Mark A.
via GoogleClaudia and Marlene were awesome!
Owner Response: It’s wonderful to hear how kind and helpful Claudia and Marlene were during your home cleaning, Mark. Thank you for trusting Molly Maid. Molly Maid of Greater West Houston -
Jennifer C.
via GoogleMaria and Theresa (team 9) did an excellent job in my house. It was a lot dirtier than I anticipated and they took their time and did a fantastic job
Owner Response: We’re grateful to be welcomed into your home, Jennifer! It’s wonderful to hear that Maria and Theresa made sure to leave your home sparkling clean. Thank you for your feedback, and we look forward to cleaning for you again! Molly Maid of Greater West Houston -
Toni R.
via GoogleExceptional service starting with Yuriko the sales rep. Very detailed in what would happen with my initial cleaning. She’s so good at selling that I signed up for services I hadn’t planned to sign for. I literally just wanting a quote, now I have a deep cleaning and monthly service. The ladies that performed the initial deep cleaning were Mayra and Telma (Team 2). They did an excellent job and was very professional. I felt comfortable having them in my home. It’s nice to have someone preform a deep cleaning as I despise dusting. Thank you Team 2!
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Grant G.
via GoogleAmy, the CSR, and her cleaners, Josefa & Rosa, were an absolute delight to work with. I can’t recommend their services enough. The entire process was simple and seamless, and the service was excellent from start to finish. They were efficient, professional, and thorough. I’ll definitely be using Molly Maid from here on out!
Owner Response: Grant, we’re so glad to hear that Amy, Josefa, & Rosa provided the excellent service you deserve. We’ll continue to aim for that same easy, no-fuss experience with every visit, and we appreciate you taking the time to share this! Molly Maid of Greater West Houston -
Ericka R.
via GoogleTeam two Mayra and Telma did a great job. Thank you Molly maid
Owner Response: Ericka, we can’t wait to let Mayra and Telma know how much you appreciate their efforts to truly care for your home. Thank you! Molly Maid of Greater West Houston -
Chi S.
via GoogleMolly Maids were professional, thorough, quick, timely, and the crew were really sweet. Our home is gleaming! Highly recommended!
Owner Response: It’s our pleasure to thoroughly clean your home and make it sparkle, Chi. Thank you for your wonderful feedback! Molly Maid of Greater West Houston -
Jay G.
via GoogleLove Molly Maids. They are always efficient and professional.
Owner Response: Efficient and professional is exactly what our team works so hard for, Jay! Thank you for trusting us with your home. Molly Maid of Greater West Houston -
Mary
via GoogleWe have been pleased with the services and the people chosen to help us clean our home.
Owner Response: Thank you, Mary Jane! We’re grateful for your continued trust to truly take care of your home. Molly Maid of Greater West Houston -
Sharon P.
via GoogleMayoa and Thelma arrived on time. They were very professional and did an excellent job in a timely manner. Will use again.
Owner Response: Sharon, we’re so glad to hear that Mayoa and Thelma provided the excellent service you deserve. We’ll pass this along to them, and we can’t wait to come back out to help your home shine. Thanks for the great review! Molly Maid of Greater West Houston -
Ron M.
via GoogleWonderful job done. Fast and a pleasure to work with. Highly recommend. Team 3 – Claudia and Marleny!
Owner Response: Claudia and Marleny are going to be so happy when we share this, Ron! Thanks for trusting us to leave your home sparkling clean. We’re blessed to have them on our team, and we’re really grateful you’d recommend us. Molly Maid of Greater West Houston -
Mark G.
via GoogleIncredibly professional, punctual and trustworthy. Definitely will be utilizing their services again!
Owner Response: Taking care of your home and those in them is what we do best, Mark. Thank you for welcoming us into your home. We’re glad our home service professionals provided the excellent service you deserve. Thanks for the great review! Molly Maid of Greater West Houston -
Michelle M.
via GoogleThe initial visit was more than I really wanted to spend but worth every penny! Thank you ladies (Claudia’s Team) for leaving my home fresh and clean! You went above and beyond to take care of things I can’t do anymore. Excellent customer service practices as well that explain everything.
Owner Response: Thank you so much for sharing your experience and kinds words, Michelle! It’s wonderful to hear that you felt the service and attention to detail made a positive difference in your home. Your feedback about our customer service and thoroughness means a lot. Molly Maid of Greater West Houston -
RD
via GoogleTeam # 10 did an excellent job this morning. My home is sparkling! Thank you! They are also very pleasant and caring which is most appreciated.
Owner Response: Thank you for sharing your wonderful feedback about Team #10. It’s fantastic to hear that you’re enjoying your sparkling home and the team’s pleasant and caring approach made a positive impression. Your appreciation means a lot! Molly Maid of Greater West Houston -
F M.
via GoogleTeresa and Angeles – Team#9 – did a marvelous job cleaning my home. They were pleasant, professional, and exceptionally thorough. I look forward to having them help me on a regular basis.
Owner Response: Thank you so much for sharing your wonderful feedback about Teresa and Angeles! It’s great to hear that their professionalism, thoroughness, and pleasant attitude made such a positive impression during your cleaning. Your kind words are truly appreciated and will be shared with the team. Molly Maid of Greater West Houston -
Helen L.
via GoogleMolly Maid did an incredible thorough job in cleaning my home from top to bottom including removing grime that had been there for a couple of months since the last cleaning. I am very appreciative of the patience and the work, and their diligence since sometimes cleaners do a rush job. The first cleaning was very very expensive but perhaps that’s due to it being the first time. Overall good experience.
Owner Response: Thank you, Helen, for taking the time to share your experience and for your kind words about the thoroughness and diligence of the cleaning team. It’s wonderful to hear that you appreciated the attention to detail and the care taken in your home. Molly Maid of Greater West Houston -
katherine r.
via GoogleThey were great! Team10
Owner Response: Thank you so much for sharing your positive experience, Katherine! We’re delighted to hear that Team 10 made a great impression. We appreciate your kind words. Molly Maid of Greater West Houston -
Bill M.
via GoogleHad our preliminary deep clean from Molly Maid before starting recurring service, and it was fantastic. Both of the ladies were courteous and professional, and did an absolutely incredible job.
Owner Response: Thank you so much for your wonderful feedback, Bill. It’s great to hear that you were pleased with your deep clean and the team’s professionalism made a positive impression. Your kind words mean a lot and are truly appreciated. Molly Maid of Greater West Houston -
Titus M.
via GoogleTeam #3 claudia and marleny did a great job.
Owner Response: Titus, thank you for sharing your positive experience with Claudia and Marleny. It’s wonderful to hear that they did a great job and made a difference in your home. Your kind feedback is truly appreciated! Molly Maid of Greater West Houston -
Loren T.
via GoogleI had such a great experience with Molly Maid! The team # 3 “Claudia Marleny” went above and beyond my expectations — everything was spotless, fresh, and organized better than I could have imagined. They were professional, thorough, and clearly take pride in their work. It’s such a relief to come home to a perfectly clean space, and I’ll definitely be using their services again. I’ve already started recommending them to friends and family. Highly impressed and very grateful for their amazing work!
Owner Response: Loren, thank you so much for sharing your wonderful experience with Claudia and Marleny! It’s truly rewarding to know that their professionalism and dedication made such a positive impact and exceeded your expectations. Hearing that you found your home spotless, fresh, and well-organized means a lot, and your recommendation to friends and family is greatly appreciated. Your feedback inspires the team to continue delivering the highest standards of service. Molly Maid of Greater West Houston -
BAS H.
via GoogleMolly Maids are one of the best treats, after returning home from out of town. Ms. Mayra and Ms. Thelma are kind cleaning angels! I look forward to seeing them next time.
Owner Response: Thank you so much for sharing your wonderful experience and kind words about Ms. Mayra and Ms. Thelma. It’s truly heartwarming to know that returning home to a freshly cleaned space brings you such joy. Your appreciation means a lot to the whole team. Molly Maid of Greater West Houston -
Adrian
via GoogleClaudia and Mallory did an amazing job . It’s always a pleasure working with Molly Maids.
Owner Response: Thank you for sharing your kind words about Claudia and Mallory. We’re delighted to hear that you consistently have a positive experience with our team and appreciate your continued trust in our team. Molly Maid of Greater West Houston -
Corbin M.
via GoogleGot a deep clean from Claudia and Marleny and it was like coming home to a new house! My home had become overwhelming to me think about starting and I decided to call in the pros and I’m so glad I did. They left no stone unturned and were so great! I highly recommend Molly Maid! There are also options for them to clean the fridge, oven, inside windows and wood work cleaning. It was so amazing!
Owner Response: Corbin, thank you so much for sharing your wonderful experience with Claudia and Marleny. It’s truly rewarding to hear that their attention to detail made such a positive difference in your home and helped make things feel more manageable. We’re grateful for your kind words and for highlighting the extra cleaning options available, as well as your recommendation. Molly Maid of Greater West Houston
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