Customer Reviews For Cleaning Services In Joliet, IL
Real Stories, Real Results
Discover what our customers have to say about their experience with us. From insightful feedback to honest opinions, this page is a testament to our commitment to providing exceptional customer service.
4.7/5
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Natalie R.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Team 5 is amazing!! They came and cleaned my aunts horribly dirty place and they made it sparkle!!
Owner Response: Natalie, thank you so much for your glowing review! We’re delighted to hear that Team 5 exceeded your expectations with our house cleaning services. It’s wonderful to know they transformed your aunt’s place and made it shine. Your support means a lot to us! Warm regards, Molly Maid of the Southwest Suburbs and Three RiversTTrudi U.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆friendly & efficient service
Owner Response: Trudi, Thank you so much for your kind words! We’re delighted to hear that you found our house cleaning services both friendly and efficient. Our team at Molly Maid of the Southwest Suburbs and Three Rivers is dedicated to providing top-notch maid service, and it’s rewarding to know we hit the mark for you. Looking forward to serving you again soon! Best regards, Molly Maid of the Southwest Suburbs and Three RiversPPaul I.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆The team did a great job- our home is now ready for our move-in!
Owner Response: Paul, We’re delighted to hear that our maid service could help get your home ready for move-in! It’s wonderful to know our house cleaning services made a difference for you. Should you need any further cleaning services in the future, don’t hesitate to reach out. Thank you for choosing Molly Maid of the Southwest Suburbs and Three Rivers!AAlex Q.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆I just had the Molly Maid ladies for the first time and love the job they did! Mimi and Naya were wonderful! Friendly, communicative and their work was excellent!
JJohn K.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Great crew
Owner Response: John, thank you so much for your kind words! We’re delighted to hear that you found our crew great. Providing exceptional house cleaning services is our top priority, and your feedback encourages us to keep up the good work. If there’s anything more we can do for you, please let us know. We look forward to serving you again with our maid service. Best regards, Molly Maid of the Southwest Suburbs and Three RiversLLynne J.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆I had an apt. for a deep clean just before the home went on the market. The team did a great job! Thank you.
Owner Response: Lynne, thank you for choosing Molly Maid of the Southwest Suburbs and Three Rivers for your deep clean. We’re delighted our team could assist before your home went on the market. If you need any more house cleaning services or maid service in the future, we’re here to help. Best of luck with the sale! Warm regards, Molly Maid of the Southwest Suburbs and Three RiversRRobbin L.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆3 cleaners made short time of a dusty house!! Team 5 rules!!!
Owner Response: Thank you so much, Robin! We’re glad to hear that our Team 5 could make quick work of your house cleaning needs. We appreciate you recognizing their hard work and dedication. Team 5 truly does rule! Best – Your Molly Maid of the Southwest Suburbs and Three Rivers Team, KYVVonde
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Mimi, Naya and Jaalyn were great! Very professional, quick, kind and our home looks fantastic. Price was very reasonable and I’m looking forward to using Molly Maid services again.
Owner Response: Thank you so much for sharing your wonderful experience with Mimi, Naya, and Jaalyn. It’s great to hear that you found the team professional, efficient, and kind, and that you’re pleased with how your home looks. Your feedback about the reasonable pricing is also appreciated. We look forward to servicing your home in the future!BBen H.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆We hired Molly Maid for a one-time clean. The difference was like night and day. We had Team #2, Jamie, Sandy, and Jaalyn. They were thorough with everything they did.
Owner Response: Thank you so much for sharing your experience, Ben! It’s wonderful to hear that Team #2—Jamie, Sandy, and Jaalyn—made such a noticeable difference during your one-time clean. Your kind words about their thoroughness mean a lot.EElizabeth S.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Team 4 was amazing made it so easy for me to just relax! They were so thorough and I didn’t even need to tell them to do anything again! Highly recommend!
Owner Response: Thank you for sharing your wonderful experience with Team 4, Elizabeth! It’s great to hear that their thoroughness helped you relax and enjoy your clean space. Your recommendation means a lot and is truly appreciated.JJeanne A.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆They are punctual. Do a good job and friendly.
Owner Response: Thank you, Jeanne, for sharing your positive experience. It’s wonderful to hear that the team’s punctuality, quality of work, and friendliness stood out during your visit. Your feedback is truly appreciated.SSydney C.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Quick and efficient. Closed on a house and they came on closing day. I hired them for 2 full bathrooms and my kitchen. They did a wonderful job. Thank yall!
Owner Response: Thank you so much for sharing your experience, Sydney. It’s fantastic to hear that the team could help make your closing day a smooth one and that you were pleased with the cleaning in your bathrooms and kitchen. Your kind words are truly appreciated!MMarianne A.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Very happy with the cleaning crews.
Owner Response: Thank you so much for sharing your kind words, Marianne. It’s wonderful to know that you’re very happy with the cleaning crews. Your satisfaction means a lot to us!GGloria C.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Excellent Service! Very Thorough! Very kind! I’m a stickler for great customer service! This is my 3rd cleaning service that I tried. Needless to say, 3rd time’s a charm! 😊
Owner Response: Thank you so much for sharing your wonderful feedback, Gloria. It’s fantastic to hear that our team’s thoroughness and kindness made a positive impression on you. Your appreciation for great customer service truly motivates us, and we’re delighted to have earned your trust.AAlina S.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Sandra and Mimi were fantastic!
Owner Response: Thank you so much for sharing your positive experience with Sandra and Mimi. It’s wonderful to hear that their service made such a great impression. Your feedback is truly appreciated.CCasheema O.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆After our HOA realized we were receiving subpar cleaning services, we made the decision to contract with Molly Maid, and the improvement in service quality was immediate. The onboarding process was straightforward, the management team was responsive to our needs, and the results have truly spoken for themselves. Although we’ve only been with Molly Maid for a short time, I’m optimistic about the positive changes we’ve seen from the very beginning.
Owner Response: Thank you Casheema! We really appreciate your wonderful feedback! It’s great to know that switching to Molly Maid has resulted in an instant boost in service quality for your HOA. With MOLLY MAID’s 24 Hour Done Right Promise, if you’re ever dissatisfied with a cleaning, let us know and we’ll return to fix it at no extra cost. We value our customers and can’t wait to continue serving you for many years ahead!SS E.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Nice team
MMary R.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Molly Maid team 3 was fabulous!!! They came on time and did a great job! My bathroom and kitchen sparkled!
Owner Response: Thank you for the wonderful feedback, Mary! We’re so glad to hear that House Cleaning Team 3 exceeded your expectations and left your bathroom and kitchen sparkling! We look forward to continuing to serve you. Your Molly Maid of the Southwest Suburbs and Three Rivers Team, KYDDarrell F.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆First I want to say thank you to Leticia & Sandra for their efforts in doing a great job on my new home with the move in service cleaning offered by Molly Maid. I highly recommend them to do any home cleanings you made need, my place feels new,thanks
Owner Response: Hi Darrell, Thank you for your wonderful feedback! We’re so glad Leticia and Sandra could help make your new home feel fresh with our move-in cleaning service. We truly appreciate your recommendation and are thrilled to hear you were happy with the results. Best regards, Your Molly Maid of the Southwest Suburbs and Three Rivers Team, KYJJeffrey D.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Sorry for the delay in posting as moving always stinks however…. Team 2, which consisted of Jamie, Michelle, and Jasmine who came and did the move out clean for me did an absolute fantastic job. The house was spotless and ready for the new owners to come in. I would recommend both Team 2, and Molly Maids to any of my friends and family or anyone looking to have a professional cleaning done at their house. Top notch crew.
Owner Response: Hi Jeffrey, Thank you for sharing your experience! We’re so happy to hear that Jamie, Michelle, and Jasmine did a fantastic job with your move-out house cleaning. It’s great to know the house was spotless and ready for the new owners. We appreciate your recommendation and are grateful for your kind words about our team. Best regards, Your Molly Maid of the Southwest Suburbs and Three Rivers Team, KYLLuann L.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Team #4 came to my house and were amazing, efficient, kind, patient and did an excellent job!
Owner Response: Hi Luann, Thank you for the great review! We’re thrilled to hear that Team #4 provided excellent, efficient, and kind service during your cleaning. It’s wonderful to know they made such a positive impact! We appreciate you choosing our cleaning service and look forward to serving you again! Best, Your Molly Maid of the Southwest Suburbs and Three Rivers Team, KYDDennis J.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆They young ladies did an excellent job in a reasonable amount of time
Owner Response: Hi Dennis, Thank you for your feedback! We’re pleased to hear that the team provided excellent house cleaning and completed the job in a timely manner. Your satisfaction is our priority, and we appreciate you taking the time to share your experience. Best regards, Your Molly Maid of the Southwest Suburbs and Three Rivers Team, KYSSharon M.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆The people, Jamie, Sandy and Michelle, were on time, personable and did a great job cleaning. Like the service so far.
Owner Response: Hi Sharon, Thank you for your feedback! We’re glad to hear that Jamie, Sandy, and Michelle provided excellent service and made a positive impression. It’s great to know you’re happy with our cleaning service so far. We appreciate your trust in us and look forward to continuing to serve you! Best – Your Molly Maid of the Southwest Suburbs and Three Rivers Team, KYAAndy B.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Katie and Jasmine did a great job cleaning our home.
Owner Response: Thank you, Andy! We’re glad to hear that Katie and Jasmine did a great job with your house cleaning. We appreciate your kind words! Best, Your Molly Maid of the Southwest Suburbs and Three Rivers Team, KYCCarolyn G.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Ladies were wonderful. They worked quickly and left everything spotless.
Owner Response: Hi Caroline, Thank you for your lovely feedback! We’re thrilled to hear that our team did such a wonderful job with your house cleaning. Their efficiency and attention to detail are what we strive for, and it’s great to know they left everything spotless. We look forward to serving you again! Best, Your Molly Maid of the Southwest Suburbs and Three Rivers Team, KYJJordan T.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Team 3 Jussara and Moni did my initial today. I cannot be happier. They are truly wonderful. Everything is so clean and smells great. Living with 3 sons I greatly appreciate all they did. I hope they are assigned to me again.
Owner Response: Hi Jordan, Thank you for your wonderful review! We’re so glad to hear that Jussara and Moni made such a positive impact with your house cleaning. It’s fantastic to know everything is fresh and tidy, especially with three sons in the mix! We’ll do our best to have them assigned to you again in the future. Best, Your Molly Maid of the Southwest Suburbs and Three Rivers Team Team, KYTThurman B.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Our team (Sandy and Vanessa) always do a great job!
Owner Response: Thank you, Kasondra! We’re so glad to hear that Sandy and Vanessa consistently deliver great house cleaning. We appreciate your support and look forward to keeping your home sparkling! – Your Molly Maid of the Southwest Suburbs and Three Rivers Team, KYJJanet L.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Molly maids were wonderful! They did a great job , very happy with their work.
Owner Response: Thank you, Janet! We’re thrilled to hear you were happy with our cleaning service. Your kind words mean a lot to us! – Your Molly Maid of the Southwest Suburbs and Three Rivers Team, KYCcourtney o.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆They came right on time, they were super friendly and did a fantastic job!
Owner Response: Hi Courtney, Thank you for your fantastic review! We’re happy to hear our team arrived on time and provided such friendly house cleaning service. We can’t wait to assist you again! Best – Your Molly Maid of the Southwest Suburbs and Three Rivers Team, KYMMichaelene P.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆I Love the Molly Maid ladies. They do the best job cleaning. I would recommend them to everyone!!!!
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