Molly Maid Greater Frederick And Columbia Reviews
Real Stories, Real Results
Discover what our customers have to say about their experience with us. From insightful feedback to honest opinions, this page is a testament to our commitment to providing exceptional customer service.
4.7/5
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DARYL W.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Great service at an acceptable price. Rosemary and Sandra do a good job. I hope I keep Team-6 for my cleaning for the remaining time on my agreement. The ladies are very proficient at their jobs. They have a system for cleaning and they appear eager when they arrive. Overall I think your service is great. Thanks, DW
Owner Response: Hi Daryl, thank you so much for taking the time to leave an excellent rating. I will share this with your team to let them know to keep up with the amazing service. Thank you for choosing Molly Maid!Chris H.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆We hired Molly Maid for a “Move in” clean, and they did great! Windows/doors, appliances/floors/bathrooms all cleaned wonderfully!
Reb B.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Always do a great job!!
Sandy H.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆The ladies did a wonderful job cleaning as always. I would definitely recommend Molly Maids to friends and family and I have done that.
Owner Response: Thank you for this good review, Sandy! We are happy to hear our customers are satisfied with the quality cleaning service we provide. Again, thank you for choosing Molly Maid!Joy A.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆I have a recuring cleaning service from this company. The team, Reina and Isabel, always provide exceptional service. They are very kind and professional. Super clean, highly recommend!!!
Bernadette C.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Angelina and Carolina were friendly very efficient and the cleaning was thorough. Molly Maid prices are very reasonable.
Elisabeth M.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Always have a great experience using Molly Maid! They are responsive, polite, on time, and do a great job every time. I have used Molly Maid for over a year and have always appreciated their work. Definitely reccomend
Bisma Z.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Very pleased with my cleaners Ana and Marina. They do a great job!
curt m.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Molly Maid did a great job with my house – 1900 sq ft cleaned in approx 3 hours and 30 mins as quoted and left the place looking great! Will use again
Owner Response: That’s fantastic to hear! We’re so glad we met your expectations and left your home looking great in the quoted time. We look forward to cleaning for you again!Mo P.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Isabel and her crew are excellent! They are efficient, thorough, and never miss a thing. They are also friendly and kind to our dogs. Fantastic cleaning every time!
Owner Response: We pride ourselves on our efficiency, thoroughness, and friendliness, and we’re especially pleased to know they’re treating your dogs well. We appreciate your fantastic feedback!JoAnn H.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆They did a great job cleaning the townhouse
Owner Response: Thank you for your kind words! We’re so happy to hear you were pleased with the cleaning of your townhouse. We strive for excellence and appreciate you taking the time to share your positive experience,Theodore J.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆My last house cleaning was on Thursday 5th June. The two young ladies, Maria and Anna did the best job ever. I have used Molly maid consistently since I moved to Columbia from Chicago 8 years ago. I had problems one occasion in the past. These two young ladies deserve an award. Keep up the good work. Bravo to molly maid👍🏾👍🏾👍🏾
Owner Response: We appreciate you sharing your experience, although we’re deeply sorry to hear you were dissatisfied with our service. We strive for clear communication and thorough cleaning, and it’s disheartening to know we missed the mark. We value your feedback regarding the specific tasks that were not completed to your expectations, and we understand your frustration with the communication difficulties. We are actively working to improve our team communication and ensure all service details are clearly understood and executedDonna S.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆I would like to commend Molly Maid’s TEAM 3 for an outstanding job this week, keep up the good work.
Owner Response: We’re excited to hear that you were pleased with our cleaning services. We appreciate your support and hope to serve you again soon! – MOLLY MAID of Greater Frederick and ColumbiaRobert B.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Isabel and Reyna did an excellent job. They were able to complete the cleaning in a little under one hour.
Niki R.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆We are extremely happy with the service provided by Molly Maid! The team is always professional, thorough, and reliable. Our home feels spotless and refreshed after every visit. It’s clear that they take great pride in their work and pay attention to the little details that make a big difference. Scheduling is easy, communication is smooth, and they consistently exceed our expectations. Highly recommend Molly Maid to anyone looking for dependable and high-quality cleaning services!
Owner Response: Thank you so much for your kind words! We are thrilled to hear you’re so happy with our service. Knowing our team’s professionalism, thoroughness, and reliability are making a difference in your home is what we strive for. We truly appreciate your recommendation!Ward S.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Efficient and thorough. Included some surprise elements such as some rearranging for the better.
Laurel B.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Cleaned my home as good as if doing their own home!! Like they Really care!! Thank you!!!!
Owner Response: Hi Laurel, Thank you for your amazing review. We are proud of the great job our ladies are doing.Steven H.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆I have been a customer of Molly Maid for more than 5 years and have always been pleased with the service. Carolina and Angela are a great team and do a great job!
Jeanene K.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Karolina and Angela always do such an amazing job cleaning our home!!
Owner Response: Jeanene, Once again thank you for always making it a point to provide your feedback and acknowledging the ladies hard work. Thank you as well for being a loyal Molly Maid cudstomer! – Emely SantiagoMalika H.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆This is my second review for this company after being a customer with them for 3 years. They have been very regular in sending a crew for cleaning on the day of my choice. The crew stays somewhat the same sometimes they will send someone new. I like the crew they send me. The ladies are very nice and thorough in cleaning my house . I always have a very good experience with them. They always ask me to check in their work and provide my feedback on their job and it’s always a great job done.
Owner Response: Thank you so much for your continued loyalty and for taking the time to leave another positive review! We really appreciate you being a customer for 3 years. We’re so glad to hear that you’re happy with the consistency of our service, the friendliness and thoroughness of the cleaning crew, and the opportunity to provide feedback. We’ll be sure to share your kind words with the team. We look forward to continuing to provide you with excellent service in the future.Pam B.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆The team of Ana and Lucia did a great job for me on April 22. I’m very happy that they are working with me! They are professional, hard workers, and very kind. I value them and Molly Maid for the great service they provide. Pam
Owner Response: Hi Pam. For you to say “The Team did an excellent job cleaning my house” makes our day. Thank you for such a fantastic review.Amanda L.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆I reached out to hire this company for a friend from a distance. Scheduling was so extremely easy and dependable. My friends were very happy with the service they received. The cost was reasonable, especially for how much the two ladies did. I would definitely reach out to them again.
Owner Response: Thanks for your feedback! Glad scheduling was easy and reliable, and your friends loved our service. We appreciate you noting our reasonable prices and dedicated team. Hope to see you again!Chris F.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆The ladies clean our house every month and do an efficient thorough job.
Erik H.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆The team is still rocking the cleaning. My house has never looked better.
Owner Response: Thank you so much for your kind words! We’re thrilled to hear our team made your home feel like new again. It was a pleasure to serve you, and we look forward to helping you keep your home spotless in the future!Sonia A.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Molly maid team #3, Carolina & Angela, did an exceptionally well job cleaning our home. Everything was spotless clean! They did a thorough job and we appreciate how they handled our things with care, putting everything back the way they found it. Would highly recommend Molly Maid and especially request to have Carolina and Angela clean for us again
Suzie D.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Great job Team 3! I came home to a beautifully clean home today. Who hoo! You are the BEST!
Owner Response: Hello Suzie, Thank you for your amazing review. We are glad our team continuously does a great job; happy new year!John M.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆The crew shoes up on time and does an excellent job of cleaning our house
Owner Response: Thank you so much for the 5-star review! We’re so glad to hear our crew was punctual and did an excellent job cleaning your house. We appreciate you for choosing Molly Maid!Tina S.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Ana and Maria were polite, detail oriented, and professional. They did an outstanding job cleaning my house.
Owner Response: Hi Tina, Thank you so much for your kind words! We’re thrilled that Ana and Maria provided excellent service and left your home spotless. We’ll be sure to pass along your compliments to them.Jim R.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Completely satisfied with the service. Workers are always friendly and efficient. No problems with rescheduling service when I need to do that.
Owner Response: Jim, thank you for this amazing review. We are happy that our ladies are doing a great job and we are happy that you are satisfied with our service.Ayman A.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Ana and Maria were fantastic! I highly recommend them!
Owner Response: Hi Ayman, Thank you for this amazing review! Ayman, we are happy to hear the ladies did a fantastic job, thank you again for choosing Molly Maid!Service You Can Trust!
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