Molly Maid Of Chapel Hill Customer Reviews
Real Stories, Real Results
Discover what our customers have to say about their experience with us. From insightful feedback to honest opinions, this page is a testament to our commitment to providing exceptional customer service.
4.8/5
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Cathy J.
★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Team#16 was fabulous. Absolutely excellent. I would like to request them again
Owner Response: Thank you so much for your review of Molly Maid of Chapel Hill. We’re happy to hear that Paola and Celeste provided excellent service. We’d be happy to schedule them for your future cleanings and look forward to seeing you again soon!Thomas C.
★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Great service. My house sparkles. Thank you Team 5.
Owner Response: Thank you so much for your review! We’re thrilled to hear that you’re pleased with your cleaning and that your home is sparkling clean. Our team takes great pride in paying attention to every detail, and it means a lot to know their hard work made a positive difference for you.Amy L.
★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆We started off our service several weeks ago with a little bit of a rocky start. I want to applaud Cecilia for coming out last week and getting us started again with a new cleaning team. Blanca and Elvia were fantastic! They were very thorough and paid attention to the small details that really matter. I greatly appreciate everything that all three of them did to make it a wonderful new start.
Owner Response: Thank you so much for sharing your experience! We truly appreciate your patience as we worked through some kinks in your service. Cecilia, Blanca, and Elvia will be thrilled to hear your kind words. We’re glad to know that the new team made a positive difference and that the attention to detail met your expectations. We look forward to continuing to provide you with a sparkling clean home!Shaunuah H.
★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Team #16 is Awesome. Very Professional and always does an excellent job. I look forward to Paola and Celeste services. Keep up the good work Ladies!!!!!
Owner Response: Thank you so much for your kind words! We’re thrilled to hear that Paola and Celeste continue to provide excellent service and professionalism. We’ll be sure to share your appreciation with them—they’ll be so happy to know their hard work is noticed. We look forward to keeping your home sparkling!FH S.
★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Team #5 has been my team since I started having Molly Maid folks coming to our home for bi-weekly cleaning about 2 years ago. Rosa R. and Rosa F. are here today and I have been so pleased with the thorough job that they do. They are friendly, and if I have a question or something to adjust they will do so. My husband and I both work at home exclusively: I have a piano studio and he has his IT job so we both have worked at home even before the pandemic. So, it’s really helpful to have a consistent cleaning. Thanks again so much! Frances Schaefer
Owner Response: Thank you for the 5 star google review!Bobby W.
★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Celia and Emilia are awesome every time!
Owner Response: Thank you for your review and thank you for your business!Jeffrey C.
★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Reliable and competitive pricing. They do a nice job every week
Owner Response: Thank you for trusting Molly Maid of Chapel Hill with your cleaning services. We appreciate your business.Alexina A.
★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Molly Maid has been wonderful! Team 5, Rosa & Cindy are friendly, cheerful, and do a really great job. Thank you! Team Melissa, too!!!
Owner Response: Thank you so much for your kind words and for recognizing the quality of work of your cleaning team. It’s truly appreciated to hear that their friendliness and cheerfulness made a positive impression. We’re delighted that you’re happy with the service! Thank you for your business.Rachel R.
★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Team 7 – Ritzy and Naryuri- did a fantastic job cleaning my townhome today!
Owner Response: Thank you so much for sharing your kind words! We’re thrilled to hear that Team 7 – Ritzy and Maryuri – did such a fantastic job cleaning your home today. We’ll be sure to pass along your compliments to them. We truly appreciate your feedback and look forward to serving you again!”Karen K.
★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Lulu’ and Yeni did a terrific job! Thanks
Owner Response: Thank you for your review of Molly Maid of Chapel Hill! We appreciate your business.Jason K.
★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Thank you, team 16!
Owner Response: Thank you so much for your kind words, Jason. Paola and Celeste will be delighted to know you appreciate their hard work cleaning your home. Your feedback means a lot to us. Thank you for your business.Bonnie K.
★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆We have used Molly Maid for over 20 years and are always pleased with the service. On the rare occasions when we weren’t, they were quick to send someone out right away. Today’s team was Team 26, and they did a great job!
Owner Response: Thank you for being a loyal customer for such a long time! We appreciate your business!Jon C.
★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆The best!
Owner Response: Thank you so much for your kind words, Jon! It’s wonderful to know you had such a positive experience with our team. Your support means a lot to us. Thank you for choosing Molly Maid of Chapel Hill!Laurie G.
★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆The team at Molly Maid Chapel Hill are top notch professionals- always proactive in reaching out with times of arrival, always on time day of, and always thorough and detailed in their cleaning. The team brings in all their equipment and leaves the house sparkling and beautiful. Yeni & Lulu was the most recent team to visit and they did an exceptional job. We’ve been working with Molly Maid for over a year and they are the best of the best – highly recommend them.
Owner Response: Thank you so much for sharing your wonderful feedback and for recognizing the efforts of the team. It’s truly appreciated to hear that the professionalism, punctuality, and attention to detail have consistently met your expectations. Your continued trust and recommendation mean a great deal. Thank you for your business.James B.
★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Jen and Sailor are excellent, kind and efficient!!
Owner Response: Thank you so much for your kind words about your cleanings with Molly Maid of Chapel Hill! We’re thrilled to hear that Jen and Sailor continue to provide you with excellent, efficient service. We’ll be sure to share your appreciation with them! 🌟Sara L.
★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆The Molly Maids team is great—consistent, timely, friendly, thorough, and always professional. We’ve been using them for years. Highly recommend.
Owner Response: Thank you so much for your wonderful review and your continued trust in our team over the years! We’re delighted to hear that you’ve consistently experienced friendly, timely, and professional cleaning service. We truly value your recommendation of Molly Maid and look forward to keeping your home sparkling for many more years to come!Cynthia S.
★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆I absolutely adore my ladies who help me keep my house so clean and sweet smelling. We are empty nesters now but my husband loves this house and has no interest in downsizing. It’s a little overwhelming to keep such a large house tidy along with all my other chores and commitments. I am so grateful for Jennifer and Saylor on team 2 for their help. They are quick and efficient, get along well together, and seem to enjoy their work. xoxoxo
Owner Response: Wow! You two have been customers of Molly Maid of Chapel Hill for 27 years! We love hearing your story and we are all so grateful for your business and your kindness to the teams over the years. Thank you for taking the time to let others know about your experience. Enjoy the day:)Gerard D.
★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Celia and Emilia were great. They were firbesly and left the host use very clean. Highly recommended!
Owner Response: Thank you for trusting Molly Maid of Chapel Hill with your cleaning needs. We appreciate your positive feedback.Mona C.
★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆We’ve been using Molly Maid cleaners for over 10 years, and we are extremely satisfied with their service. Our current team, Lulu and Jeni, provide us with reliable and consistent service that is top notch. Thanks!
Owner Response: Thank you so much for being a loyal customer for over 10 years! We truly appreciate your trust in us and are thrilled to hear that Lulu and Jeni continue to provide you with such reliable and consistent service. We’ll be sure to share your kind words with them—they’ll be so happy to know they’re making a difference!Jacqueline Q.
★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆The ladies were absolutely great. My house is clean from top to bottom. I am very pleased and I will be using your service again. Thank you Molly Maid.
Owner Response: Thank you so much for your kind words! We’re thrilled to hear that you’re so pleased with your clean and that the ladies took such great care of your home. We look forward to helping you again soon! 💙Anthony F.
★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Celia and Emilia do a great job
Owner Response: Thank you for your positive review of Molly Maid of Chapel! We appreciate your business.Laura P.
★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Great company and staff is on time and thorough. Bianca and Elvia did a great job on my kitchen! Thank you!
Owner Response: It’s always nice to receive a positive review from a customer who we have been cleaning for a very long time! Thank you so much for your business – we appreciate you!Emma P.
★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆I have been using this service for several months now & Team 16 always does a great job. Very prompt arrival & efficient cleaning, my house looks great every time!
Owner Response: Thank you for your kind review of Molly Maid of Chapel Hill! We’re so glad to hear that Team 16 continues to impress with their punctuality and efficiency. It’s wonderful to know your home looks great after each visit. We appreciate your loyalty and look forward to keeping your home sparkling clean!Kevin B.
★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Hats off to team #16 for my service today! Team was on time (very important) and performed the service with high regard. If I could request my team for each visit….most certainly would be team #16.
Owner Response: Your team was so pleased to hear that you were happy with the cleaning and gave them a 5 star Google review! Thank you for choosing Molly Maid of Chapel Hill and we look forward to keeping your home clean!Christy H.
★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Emilia and Celia help me do a great job of keeping my house clean! As a working mom, there is never enough time to get it all done!
Owner Response: Thank you for sharing this wonderful feedback! We’re so glad Emilia and Celia can help make life a little easier and keep your home sparkling. We’ll be sure to pass along your kind words to themRobert P.
★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆We have been very pleased with the quality of cleaning provided by Team #6. The fact that we have been with Molly Maid for over 10 years is testiment enough! We would refer anyone asking us for a recommendation to the Chapel Hill Molly Maid location.
Owner Response: Thank you for being with Molly Maid of Chapel Hill for 10+ years! We appreciate your business and are very pleased you are happy with the service you receive.Jack D.
★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆MM Team 16 has cleaned my apt for 2 years. Never had a problem. Timely, efficient, complete.
Owner Response: Thank you for choosing Molly Maid of Chapel Hill for your cleaning needs! We appreciate your business.Jim P.
★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Team #5 (Rosa Ruiz and Rosa Ru Fernandez) did a fantastic job clean out house!
Owner Response: Thank you for your business for 10+ years with Molly Maid of Chapel Hill! We appreciate you!Jim T.
★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Very happy with their service. Have been using them for over four years Ritzy and Maryuri are our favorites for their awesome attention to detail and thoroughness
Owner Response: Thank you for the 5 Star Google review! The team will be very pleased to receive the compliment. Thank you for choosing Molly Maid of Chapel Hill for your cleaning needs.Shonali S.
★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Celeste, Blanca, and Elvia did a thorough and beautiful job!
Owner Response: Thanks for trusting us with your home — we look forward to our next visit!Service You Can Trust!
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