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Molly Maid Of West Chester Customer Reviews

Real Stories, Real Results

Discover what our customers have to say about their experience with us. From insightful feedback to honest opinions, this page is a testament to our commitment to providing exceptional customer service.

4.8/5

460 Ratings | Showing:
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  • C

    Chad R.

    via Google

    Professional team and great leadership

    Owner Response: We appreciate your feedback, Chad. It is wonderful to know you were pleased with both our team’s professionalism and our leadership at MOLLY MAID of West Chester. Thank you for sharing your experience and for choosing us. We would be happy to help you again in the future!
  • J

    James D.

    via Google

    The cleaning crew of Ms.Geidy Ms.Mabel Ms.Rosa were unbelievable..they came in and immediately went to work..very well coordinated group..did the job in less time than expected and was done perfectly!.. would recommend this service to anyone needing a cleaning crew..glad i brought them in!

    Owner Response: Thank you so much, James, for your wonderful feedback! We’re delighted to hear that Ms. Geidy, Ms. Mabel, and Ms. Rosa provided such an efficient and high-quality cleaning experience. Your recommendation means a lot to us, and we’re glad you were happy with both the results and the teamwork of our crew. If you ever need us again, we’re here to help!
  • I

    irwin k.

    via Google

    Always dependable, thorough, and reliable.

    Owner Response: Thank you so much, Irwin, for your wonderful feedback! We truly appreciate your kind words about our team’s dependability and thoroughness. Knowing that you can rely on us means a lot, and we’re grateful to have your trust. Looking forward to serving you again soon!
  • C

    Carla

    via Google

    Javier and Emily did a wonderful job on my parent’s home. It looks amazing! They were kind and respectful to my elderly parents and that means a lot. We will be requesting them again.

    Owner Response: Thank you so much, Carla, for your kind words! We’re delighted to hear that Javier and Emily made such a positive impression and took great care of your parents’ home. Knowing they were kind and respectful means a lot to us. We’ll be sure to pass along your appreciation to the team, and we look forward to helping your family again in the future!
  • J

    Jordan K.

    via Google

    Amazing service, Barb and Ju’Wan were just so thorough and great we couldn’t be more happy with the service! Will definitely reach out again should we ever need a house cleaning!! We will also recommend you guys to all our friends

    Owner Response: Thank you so much, Jordan, for your wonderful review! We’re delighted to hear that Barb and Ju’Wan provided such thorough and outstanding service. Your satisfaction means a lot to us, and we truly appreciate your recommendations to friends. We look forward to the opportunity to clean your home again in the future!
  • W

    Wanda E.

    via Google

    Great job!

    Owner Response: Thank you so much, Wanda, for your kind words! We truly appreciate your feedback and are delighted to know that you were pleased with our service. If you ever need anything in the future, we’re here to help!
  • P

    Peter K.

    via Google

    Great job by Geidy, Mabel, and Erik! Very pleased with the work. Would not hesitate to recommend.

    Owner Response: Thank you, Peter, for your wonderful feedback! We’re delighted to hear that Geidy, Mabel, and Erik provided you with a great experience. Your satisfaction means a lot to us, and we truly appreciate your recommendation. If you ever need our services again, we’re here for you!
  • S

    Savannah H.

    via Google

    Just got my first cleaning done today and I cannot express how much of a weight was lifted off my shoulders to come into a clean after work. Geidy and Mabel did such a wonderful job and I really appreciated their attention to detail (especially the little toilet paper flower! So cute!) Thank you for doing such a great job!

    Owner Response: Thank you for sharing your experience and for recognizing Geidy and Mabel’s hard work. It’s wonderful to hear that coming home to a clean space made a positive difference in your day, and that the special touches stood out to you. Your kind words mean a lot to the team here at Molly Maid of West Chester!
  • T

    Tanya Y.

    via Google

    Yellow team did a fantastic job and Alysha and team leader were wonderful. Trusted them totally. Sorry so late in responding but they were super good and I’ve been enjoying my clean house. Would like same one again.

  • S

    Sarah K.

    via Google

    We had a team of three ladies who cleaned our rental for our move-out & they did a fantastic job! They were fast & efficient, and the place looked like it did the day we moved in! 10/10!

    Owner Response: Thank you so much for sharing your wonderful feedback, Sarah! It’s fantastic to hear that the team provided a fast, efficient clean and helped your rental look its best for your move-out. Your kind words and 10/10 rating mean a lot to us here at Molly Maid of West Chester.
  • C

    Christine J.

    via Google

    Brittany and Javier do a great job! Very thorough, considerate of my working from home, and great with my dogs!

    Owner Response: Thank you so much for sharing your kind words about Brittany and Javier. It’s wonderful to hear that their attention to detail and thoughtful approach have made a positive impression, especially as you work from home and with your dogs around. Your feedback is truly appreciated by us at Molly Maid of West Chester. We look forward to continuing to provide you with your house cleaning needs!
  • C

    Cathy D.

    via Google

    This was a great experience. The cleaners were friendly and they went above and beyond. They said they always do one extra thing that’s unexpected. I’m now on the schedule for good!

    Owner Response: Thank you so much for sharing your wonderful experience, Cathy. It’s fantastic to hear that the team’s friendliness and extra touches made your visit memorable. We truly appreciate your kind words and are delighted to know you’re part of the regular schedule with us at Molly Maid of West Chester. We look forward to continuing to provide you with your house cleaning needs!
  • M

    Michael C.

    via Google

    Brittany any Kylie did great job this month with my regular house cleaning. They are thorough,detailed, & efficient and pleasant. Thanks Marianne and Michael

    Owner Response: Thank you so much for your wonderful feedback, Michael. It’s fantastic to hear that Brittany and Kylie’s attention to detail and positive attitude made your house cleaning experience so enjoyable. Your kind words are truly appreciated by the entire team here at Molly Maid of West Chester!
  • N

    Nancy C.

    via Google

    The team was great!

    Owner Response: Thank you, Nancy, for sharing your positive experience with us at Molly Maid of West Chester. It’s wonderful to hear that the team made a great impression, and your feedback is truly appreciated. We look forward to continuing to provide you with your house cleaning needs!
  • D

    Dave B.

    via Google

    The team did a great job on my 2-story townhome. I will definitely be a return customer. Edit: I just had another cleaning done, a little over 3 months later. My place wasn’t terribly in need of it, but it positively sparkles now… The team did a great job, AGAIN 8^).

    Owner Response: Thank you so much for your kind words, Dave. It’s wonderful to hear that you were pleased with the cleaning of your townhome. Your satisfaction means a lot to us, and we appreciate you choosing MOLLY MAID of West Chester.
  • A

    Angela F.

    via Google

    Very professional and courteous crew

    Owner Response: Thank you, Angela, for sharing your kind words about our crew at Molly Maid of West Chester. It’s wonderful to know you found the team professional and courteous. Your feedback is truly appreciated. We appreciate you allowing us to provide you with your house cleaning needs!
  • S

    Stephanie S.

    via Google

    Jenna and Paula were so efficient and industrious! They arrived promptly and didn’t stop working for even a minute in the 2 hours they were here! The Molly Maid ladies were so enthusiastic and attentive to me throughout their mission. It was quite delightful!

  • T

    Toni

    via Google

    Molly Maid of West Chester is an awesome service. The staff does an excellent job and pay attention to my priorities in my home. Highly recommend

  • T

    Thom H.

    via Google

    Tori and Kylie did a great job!!

    Owner Response: Thank you so much for sharing your kind words, Thom. It’s wonderful to hear that Tori and her team have helped keep your home spotless. Your feedback is truly appreciated here at Molly Maid of West Chester! We look forward to continuing to provide your house cleaning needs on a weekly basis.
  • D

    Diane W.

    via Google

    The Molly Maid team are reliable, courteous and professional when cleaning our home.

    Owner Response: Thank you, Diane, for sharing your positive experience with us at Molly Maid of West Chester. It’s wonderful to hear that you find the team reliable, courteous, and professional. Your feedback is truly appreciated. We look forward to continuing to provide you with your house cleaning needs every four weeks.
  • A

    Ana M.

    via Google

    Emily has an outstanding record and performance! I’ve been working with her and she’s the most sweet person you can talk with so definitely will do a great job! I can’t recommend her enough. If you’re planning or looking for someone who will really take care of you and care as it was her just ask for her! You won’t regret!! Thank you Emily! Ana Garcia

    Owner Response: Thank you so much for your kind words about Emily and your wonderful recommendation. It’s truly rewarding to know that her dedication and care have made such a positive impression. Your feedback means a lot and is greatly appreciated by the entire team here at Molly Maid of West Chester!
  • H

    Hrishikesh N.

    via Google

    Michelle, Bertha, and Javier did a fantastic job

    Owner Response: Thank you so much for your kind words about Michelle, Bertha, and Javier. It’s wonderful to hear that you had such a positive experience with us at Molly Maid of West Chester, and your feedback is truly appreciated. Thank you for allowing us the opportunity to provide you with your house cleaning needs!
  • M

    Mara S.

    via Google

    They did an amazing job and worked quick! Loved them and definitely plan to use them again!

    Owner Response: Thank you so much for your kind words, Mara. We’re thrilled to hear that you loved the service and appreciated the efficiency of the team. Your positive feedback means a lot to us at Molly Maid of West Chester! We look forward to continuing to provide your house cleaning needs on a regular basis.
  • S

    Stephen S.

    via Google

    Emily and Erik were fantastic and did such a thorough job. Very professional. This was my second time using Molly Maid and both times have been 5-star experiences.

    Owner Response: Thank you so much for sharing your wonderful experience, Stephen. It’s fantastic to hear that Emily and Erik impressed you with their professionalism and attention to detail. We truly appreciate your continued trust and your kind words about both of your visits with Molly Maid of West Chester. We look forward to providing you with your house cleaning needs in the future!
  • C

    Chris K.

    via Google

    Very satisfied with my cleaning!!

    Owner Response: Thank you so much for sharing your satisfaction with your cleaning experience! It’s wonderful to know you were pleased with the service from us at Molly Maid of West Chester. Your feedback is truly appreciated. We look forward to continuing to provide cleaning services for you!
  • Z

    Zachary W.

    via Google

    They worked with my schedule and did an amazing job cleaning up my full bath and half bath!! Both women who came by to clean my bathrooms were kind, courteous, detail oriented, and very efficient! Would definitely recommend and will be using again

    Owner Response: Thank you so much for sharing your experience, Zachary. It’s wonderful to hear that the team here at Molly Maid of West Chester was able to accommodate your schedule and that you were pleased with the results in your bathrooms. Your kind words about their professionalism and attention to detail mean a lot. We appreciate your recommendation and look forward to welcoming you again to provide your house cleaning needs.
  • E

    Eric R.

    via Google

    Great customer service from Amber, Julie and Kylie. Great job. I want these three again. Thank you.

    Owner Response: Thank you so much for taking the time to share your kind words about Amber, Julie, and Kylie. It’s wonderful to hear that you had such a positive experience with our team. Your appreciation means a lot to all of here at Molly Maid of West Chester.
  • C

    Courtney L.

    via Google

    Geidy, Mabel and Lupe were our cleaners and did an excellent deep clean of our home. They cleaned our home very quickly, throughly, leaving our home smelling amazing before they left. Definitely looking forward to having the team back for future cleanings.

    Owner Response: Thank you so much for sharing your wonderful experience with our team at Molly Maid of West Chester. It’s great to hear that the team provided a thorough and efficient deep clean, and that you enjoyed the fresh results. Your kind words mean a lot and are truly appreciated. Thank you for allowing us the opportunity to provide you with your house cleaning needs!
  • S

    Susan B.

    via Google

    Michael and Kylie did a very nice job cleaning our house. They were on time, courteous and well organized. It was so nice to come home to a clean, refreshed house; even the fingerprints on the oven were gone!

    Owner Response: Thank you so much for sharing your experience, Susan! It’s wonderful to hear how much you appreciated Michael and Kylie’s attention to detail and professionalism. We’re delighted that you enjoyed coming home to a sparkling clean space and that those extra touches made a difference for you. We are thrilled that you have chosen Molly Maid of West Chester to provide you with your recurring cleaning services every 4 weeks. We look forward to continuing to serve you!
  • F

    Fred B.

    via Google

    Work was fast and efficient. – Acceptable. Was told they don’t clean inside of entry doors? Don’t understand why. Followed up corporate and was told they do indeed do inside of exterior doors and that they will instruct their staff to that fact. Again, the work was fast an efficient and is now 5 star

    Owner Response: Thank you for sharing your feedback and highlighting both the efficiency of the service and your experience regarding the cleaning of entry doors. It’s helpful to know where expectations can be clarified, and your comments are appreciated. Your feedback is truly valued here at Molly Maid of West Chester! We are glad to hear that the overall service met your standards. We look forward to continuing to provide you with recurring cleaning services every 2 weeks.
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