Customer Reviews of Our Cleaning Services in Lubbock, TX
Real Stories, Real Results
Discover what our customers have to say about their experience with us. From insightful feedback to honest opinions, this page is a testament to our commitment to providing exceptional customer service.
4.7/5
Showing:-
Derrick A.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Chanel & Savannah did an amazing job. They were so enjoyable to talk to and they did really well with my dogs. I’m happy in my own home again. Thanks ladies!
Owner Response: Thank you so much for sharing your experience, Derrick. It’s wonderful to hear that Chanel and Savannah made your home feel welcoming and comfortable, and that your dogs were well taken care of during the visit. Your kind words mean a lot to the Molly Maid of Lubbock team!via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆The ladies are polite and friendly and get right to work. They clean places I would never even think of or be able to reach!
Owner Response: Thank you so much for sharing your experience, Nancy. It’s wonderful to hear that you appreciate the attention to detail and the friendly attitude of the Molly Maid of Lubbock team. Your kind words are truly appreciated.irene d.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆The two ladies from Molly Maid did a fantastic job cleaning my home. Very nice and polite young ladies.
Owner Response: Thank you for sharing your kind words about the Molly Maid of Lubbock team and their work. It’s wonderful to hear that you were pleased with the cleaning and found the ladies to be both nice and polite. Your feedback is truly appreciated.David F.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆After a home remodel and the Lubbock dust we reached out to Molly Maid of Lubbock for a one-time cleaning. We could not be happier with the cleaning as the house looked amazing and the staff they sent, Tabitha, Daisy, and Samantha, took their time and did a wonderful job making sure everything was to our liking. We’ll definitely be using them again.
Owner Response: Thank you so much for sharing your experience, David. It’s wonderful to hear that Tabitha, Daisy, and Samantha from Molly Maid of Lubbock made such a positive impression and that your home was left looking amazing after your remodel. Your kind words mean a lot to the team, and it’s great to know the cleaning met your expectations.via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Our house got hit hard by the hailstorm this summer and try though we might, we were constantly finding glass and debris from all of our front windows having been blown out. Kim and Sonia did an amazing job with not just that but with everything. So very appreciative of their hard work.
Owner Response: Thank you for sharing your experience, Eileen. It’s wonderful to hear that Kim and Sonia from Molly Maid of Lubbock were able to help bring some peace of mind after such a challenging situation. Your kind words mean a lot, and the appreciation for their hard work will certainly be shared with them.via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆The Molly Maids did a wonderful special event cleaning of our home! We really wanted to clean the house before guests came to stay with us for a long weekend. The Molly Maids came right on time when they said they would and were very communicative, friendly, and prompt. The two ladies who deep cleaned our home were incredibly thorough. They got to everything I could think of plus some things I couldn’t! The next morning, I’ve just been walking around the house admiring their work – they cleaned the oven, the baseboards, our cat tree, our upholstery, our walls and doors, and more! They even took extra time to really get the grout and calcium out of our shower. This is a very old house that had a group of frat boys living in it before us who were not the cleanest, and now it’s sparkling as if it’s brand new. I feel like I can breathe better in here now. We are so grateful and would recommend the Molly Maids to anybody!
Owner Response: Thank you so much for sharing your experience and highlighting the attention to detail our team provided during your special event cleaning. It’s wonderful to hear that the results made such a difference in your home and helped you feel comfortable for your guests’ arrival. Your kind words about the thoroughness of the cleaning and the professionalism of the team here at Molly Maid of Lubbock mean a great deal. We truly appreciate your recommendation and are glad to have contributed to making your home feel refreshed and inviting.via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆I was beyond impressed by Molly Maid’s incredible cleaning services and would highly recommend them to anyone!
Owner Response: Thank you so much for sharing your wonderful feedback, Nicole. It’s truly rewarding to hear that you were impressed with your experience and would recommend our team at Molly Maid of Lubbock. Your kind words mean a lot to us!Alyssa G.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Sam and Zana were incredibly kind and so hard working! They put my mind at ease as they happily worked hard to get our country home in order! Plus the price was very reasonable as compared to other quotes I received around town!
Owner Response: Thank you, Alyssa, for taking the time to share your experience. It’s wonderful to hear that Sam and Zana from Molly Maid of Lubbock made such a positive impression and helped your country home feel comfortable and organized. Your kind words about their dedication and the value you received are truly appreciated.via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆I had a wonderful experience with Molly Maid this week! I called and was able to secure a visit within 48hr!!!! I’ve had a really hard time keeping up with the housework the past 3-4 months. I had a day off coming up and really hated the idea of spending the entire day cleaning! Molly Maid to the rescue!!! Daisy and Tabitha came early, and started working quickly and efficiently! I had them for 2 hours!!!!! I cleaned… they cleaned, and together ( mostly them), we had worked down my list of “to- dos” in my high traffic areas!!! I can’t express my appreciation to them enough!!! TG, Lubbock
Owner Response: Thank you so much for sharing your wonderful experience. It’s great to hear that Daisy and Tabitha were able to help make your day off more relaxing and productive. Tackling that “to-do” list together sounds like a fantastic way to get things done, and your kind words mean a lot. Your appreciation will certainly be shared with the team here at Molly Maid of Lubbock!via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Kim and Sonia did a superb job. Everything was so much cleaner and nicer looking in the house when they finished.
Owner Response: Thank you, Sarah, for sharing your kind words about Kim and Sonia’s work. It’s wonderful to hear that you noticed such a positive difference in your home after their visit. Your feedback is truly appreciated by our team here at Molly Maid of Lubbock!Ann A.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Very hard workers. They worked the whole time and was NOT on their phones. I really appreciated that. They deep cleaned and did a great job
Owner Response: Thank you so much for your kind words, Ann. It’s wonderful to hear that you appreciated the team’s dedication and hard work, as well as their attention to detail during your deep clean. Your feedback means a lot and motivates everyone at Molly Maid of Lubbock to continue providing excellent service.via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Woah! Every nook and cranny of my house is clean! This company is so easy to deal with and the prices are certainly reasonable.
Owner Response: Thank you so much for sharing your wonderful feedback, Alison. It’s fantastic to hear that you’re pleased with the thoroughness of our cleaning team at Molly Maid of Lubbock and found the process convenient and affordable. Your satisfaction means a lot to us!via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Kim and Sonia went above and beyond in taking care when cleaning our house! We highly recommend using Molly Maid and asking for these young ladies! God bless!
Owner Response: Ursula, thank you so much for your five-star rating for your Molly Maid of Lubbock team!! Your feedback means a lot, and it’s wonderful to know you were satisfied with your service. We look forward to seeing you again soon!King T.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Tabitha and Zana did an amazing job!! House was really dirty and they worked very hard!! Will definitely call them back!!
Owner Response: Thank you so much for your wonderful feedback! It’s great to hear that Tabitha and Zana from Molly Maid of Lubbock made such a positive impression and worked hard to get your house looking its best. Your kind words mean a lot to the team.Elizabeth B.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Chanel and Samantha in Team 6 were great! They were prompt and friendly and thorough. My house looks and smells amazing! My son’s room has never been so clean!
Owner Response: Thank you so much for sharing your wonderful experience with Chanel and Samantha from Molly Maid of Lubbock Team 6. It’s fantastic to hear that their promptness, friendliness, and attention to detail made such a positive difference in your home—especially in your son’s room! Your feedback means a lot and will be shared with the team.via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆I’ve used Molly Maid for about 3 yrs. They are dependable and do a good job. I love their cleaners who are friendly and helpful.
Owner Response: Thank you so much for sharing your kind words, Cynthia. It’s wonderful to hear that you’ve enjoyed dependable service and have found the Molly Maid of Lubbock team to be friendly and helpful over the years. Your feedback is truly appreciated.via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Fantastic work by the Molly Maids of Lubbock. I highly recommend them to anyone. That are very detailed and professional
Owner Response: Thank you so much for your kind words, Roger. It’s wonderful to hear that you found our team’s work detailed and professional. Your recommendation means a great deal to us at Molly Maid of Lubbock.via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Chanel and Daisy were great! Our home is spotless after the cleaning! My husband and I are very happy. Thank you Molly Maid!
Owner Response: Thank you so much for your kind words, Ross. It’s wonderful to hear that Chanel and Daisy made such a positive impression and left your home spotless. Your satisfaction means a lot to us, and we’re grateful you chose Molly Maid of Lubbock.via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Team 3 Sarah, Zara and Yanitza were amazing. They came in and just got after it. Very thorough and respectful of our belongings.
Owner Response: Thank you so much for sharing your kind words about Team 3. It’s wonderful to hear that Sarah, Zara, and Yanitza impressed you with their thoroughness and respect for your home. Molly Maid of Lubbock truly appreciates your feedback!via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆These girls are so kind and respectful! They’re willing to go that extra mile just to make sure you are satisfied every step of the way! Thank you ladies for everything!
Owner Response: Thank you so much for your kind words, Jaime. It’s wonderful to hear that you had such a positive experience with Molly Maid of Lubbock and that their dedication and care made a difference for you. Your appreciation means a lot!via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆I would like to sincerely thank Kim, Zara, and Katherine from Molly Maid for the outstanding job they did. Their attention to detail, professionalism, and efficiency were truly impressive. I genuinely appreciate the care and effort each of them put into their work—it made a noticeable difference, and I’m extremely pleased with the results.
Owner Response: Thank you so much for your thoughtful words and for recognizing Kim, Zara, and Katherine’s hard work. It’s wonderful to hear that their attention to detail and professionalism made such a positive impression and that you are so pleased with your experience. Your appreciation means a lot.via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆When I walked into my house I almost cried—because it was sooo WONDERFUL!! I would definitely recommend them to anyone!!! I will continue to use Molly Maid! Chenel, Daisy, and Yanitza were awesome!!! Thank you!!!
Owner Response: Thank you so much for sharing your experience, Julie! It’s truly heartwarming to hear that coming home brought you such joy. Chenel, Daisy, and Yanitza will be thrilled to know they made such a positive impact. Your kind words and recommendation mean a lot to us.via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Could smell the cleanliness before I walked in fantastic job everything is bright and clean had to wear shades amazing will use them again for sure
Owner Response: Thank you so much for your wonderful feedback, Jim! It’s fantastic to hear that the clean, fresh atmosphere was noticeable right as you walked in. We’re glad you enjoyed the brightness and sparkle, and we here at Molly Maid of Lubbock, truly appreciate you sharing your experience.Pam W.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Kimberly, Samantha and Betty did a great job’
Owner Response: Thank you so much for sharing your kind words about Kimberly, Samantha, and Betty. It’s wonderful to hear that you had such a positive experience with your Molly Maid of Lubbock team. Your feedback is truly appreciated.Cheryl S.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Destiny and Tabitha did a wonderful job! They were very thorough. Love coming home to a clean house! Thank you!
Owner Response: Thank you for your feedback, Cheryl! We’re happy to hear that Alisha and Tiffany did a wonderful job and took the time to ensure everything in your house was clean. We appreciate you choosing Molly Maid of Lubbock and look forward to serving you again!Joanna K.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Molly Maids did a beautiful job on my home! They were quick and efficient, and left my home looking great. The whole team was very kind and a joy to welcome into my home.
Owner Response: Thank you so much for sharing your wonderful experience, Joanna. It’s great to hear that the team’s efficiency and kindness made a positive impression and that your home was left looking its best. Your kind words mean a lot and are truly appreciated.Davina H.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Thank you! Destiny & Tabitha you did a wonderful job. 👍🏼💕
Owner Response: Thank you so much for your kind words, Davina. Destiny and Tabitha will be delighted to know you appreciated their work. It’s wonderful to hear you had such a positive experience with Molly Maid of Lubbock.S J.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Could not make it without the ladies coming every two weeks.
Owner Response: Thank you so much for taking the time to leave us a 5-star review! We are thrilled to hear that you were happy with our services. If you have any further feedback or questions, please do not hesitate to reach out to us.via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆The ladies of team 5; Ashley and Petra did a wonderful job. My home looks so clean. Every small nook was dusted and cleaned.
Owner Response: Thank you for sharing your kind words about Ashley and Petra from Team 5. It’s wonderful to hear that you’re pleased with the attention to detail and the thorough cleaning of your home. Molly Maid of Lubbock truly appreciates your feedback!via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Excellent first impression, exceeded my expectations and look forward to them returning for next regular service. Great customer service and quality.
Owner Response: Thank you so much for sharing your wonderful feedback, Robert. We’re delighted to know your first experience exceeded your expectations and that you appreciated both our customer service and quality. Your kind words mean a lot to the Molly Maid of Lubbock team.Service You Can Trust!
Let us know how we can help you today.
Why Choose Us?
-
Backed by the Neighborly Done Right Promise®
We’ve been around over 40 years and know how to provide the best clean within your budget and schedule, and with no term contracts. With our 44-point checklist, it’s a clean you can count on. If it’s not done right, we’ll make it right.
-
Trusted and Screened Cleaning Professionals
Our employees are trained, insured and background checked for peace of mind. We are locally owned and operated.
-
Customized Cleaning
Don’t settle for a one-size-fits-all approach to cleaning. Let us create a customized cleaning plan tailored to you and your needs.
-
Easy Online Scheduling
We know you’re busy, so we make it easy to get an estimate and schedule an appointment. Book online or give us a call directly.
Molly Maid is part of the Neighborly family of home and commercial service providers.Searching through dozens of home and commercial service providers is a thing of the past. Rely on Neighborly’s national network of trusted, local service professionals for all your home and commercial service needs.
Neighborly is all you need to rememberDownload the App
Tell us where you're located
App Store
Google Play Store