Molly Maid Decatur Reviews
Real Stories, Real Results
Discover what our customers have to say about their experience with us. From insightful feedback to honest opinions, this page is a testament to our commitment to providing exceptional customer service.
4.6/5
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James W.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆What a wonderful experience. We moved in to our new home and realized it had not been cleaned. We decided to go with Molly made and it was an amazing experience. Teresa, Adriana, and Yenifer were fantastic. The house looks great and they were very kind and personable. They were efficient and took care of everything that was promised. We will continue to use them both for the work they did and the top notch people they send.
Donna F.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆I was very impressed with the 2nd “deep clean” service and my return to regular cleanings ~ from Ana & Tereza at Molly Maids-Decatur!!! I was not at home, and I must say, these ladies did a fabulous job on my 800 sf 1 BR apartment!! My Floors were spotless…I smelled Mr. Clean Freshness, when I walked thru the door and Every.Single.Thing was straightened and dust free! Ceiling Fans included!! And… Shine! Shine! SHINE – the shower wall, my hard wood floors and my old teachers desk – were sparkling! (see photos!) I have signed up, again – for Monthly visits of 1.5 hours, going forward – after this return *deep cleaning* (window sills, blinds dusted), all floors swept, mopped and rugs vacuumed, base boards cleaned, all wall hangings dusted! My made up bed looks so wonderful – I hate to mess it up!!* Such a great job – ALL AROUND! All of this done and VERY well – in 2.5 hours!! Very excited for these gals to return at the end of September! It’s every 4 weeks – not exactly ‘monthly’, which is even better!! Be sure to check out my photos! Call or email for a Free estimate and mention my review, just for fun!!! * Zeppelin, the Cat – not included! 😉
Owner Response: Thank you so much for sharing your wonderful experience with Annie and her teammate. It’s fantastic to hear that you were so pleased with the results of your deep cleaning and that you noticed the sparkling floors and fresh scent upon returning home. Your detailed feedback about the attention to baseboards, blinds, and wall hangings is truly appreciated. We look forward to seeing the photos you mentioned and are glad you’re enjoying your monthly service.Robbin B.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Sarah, Teresa & Haley did a great job. It’s wonderful to come in and have everything clean!
Arnoldus V.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Sara, Tunesa and Haley just completed cleaning our house. They did and excellent job, were thorough and friendly as well.
Walt T.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Molly Maid did a great job cleaning my house. They thoroughly cleaned the floors, kitchen and bathrooms. Everything looked fantastic. Thank you to Adriana and Yenifer for doing an awesome job.
Owner Response: Thank you so much for sharing your experience, Walt. We’re thrilled to hear that you were pleased with the thorough cleaning of your home, especially the floors, kitchen, and bathrooms. Monica and Maibelen will be delighted to know their hard work made such a positive impression.Kim O.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Adriana & Jennifer did a thorough and careful cleaning of my home. I highly recommend Molly Maid of Decatur
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Sarah & Maibelen did a great job today cleaning my home.
Owner Response: Thank you for sharing your positive experience with Sarah and Maibelen. It’s wonderful to hear that you were pleased with the cleaning of your home. Your feedback is truly appreciated.Charlie D.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Very good job.
Owner Response: Thank you, Charlie, for sharing your positive feedback. It’s wonderful to know you were pleased with the service from our team.Rachel N.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Efficient, pleasant, and a job well done. Adriana and Yenifer were very professional and I couldn’t be more pleased with the outcome.
Owner Response: Thank you so much for sharing your kind words, Rachel. It’s wonderful to hear that Adriana and Yenifer’s professionalism and efficiency made such a positive impression. Your satisfaction means a lot and serves as great motivation for the team.Herbert K.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆I was very pleased with my first service; Harley and Therusa did a fantastic job!
Owner Response: Thank you so much for sharing your positive experience and for mentioning Haley and Theresa by name. It’s wonderful to hear that your first service met your expectations, and your kind words mean a lot to the team.Herbert K.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆I was very pleased with your service. Harley and Therusa did a fantastic job!
Owner Response: Thank you so much for sharing your kind words, Herbert. We’re delighted to hear that Haley and Theresa made such a positive impression and that you were pleased with their work. Your feedback is truly appreciated.Susan T.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆I always have a good experience when Haley or Teresa cleans. They pay attention to detail. This last time, Haley was here.
Owner Response: Thank you for sharing your positive experience and for mentioning Haley and Teresa by name. It’s wonderful to know their attention to detail has made a difference during your visits. Your feedback is greatly appreciated.Julie S.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Sarah ,Haley , and Teresa do an amazing job. Our favorite day of the month is Molly Maids day!
Owner Response: Thank you so much for sharing your kind words, Julie. It’s wonderful to hear that Sarah, Haley, and Teresa consistently make your Molly Maid day special. Your appreciation means a lot to our team.Tim K.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Very friendly people, good results! Our new house was cleaned before move-in and looks great. We are using them for periodic cleaning after this experience.
Owner Response: Thank you so much for sharing your experience, Tim. It’s wonderful to hear that you were pleased with both the service and results for your new home. We’re grateful to be your choice for ongoing cleanings and appreciate your kind words about our team.Paul D.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆The service is great and staff all arrives on time!
Owner Response: Thank you for sharing your positive experience, Paul. It’s wonderful to hear that you appreciate the punctuality and great service from our team. Your feedback means a lot to us.Catherine G.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Very friendly, very professional. Thank for such an excellent service!
Owner Response: Thank you so much for your kind words, Catherine. It’s wonderful to hear that you found the service friendly and professional. Your feedback means a lot to the team at Molly Maid of Decatur.Alisha S.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Amazing customer service! I used them for a move out clean for a rental house. I was able to schedule a clean within the week. They were quick to respond each time and sent multiple reminders. They even came back to reclean some areas that I felt needed more attention. Highly recommend and would definitely use them again!
Owner Response: Thank you so much for sharing your wonderful experience and kind words, Alisha. It’s fantastic to hear that the team was responsive and attentive to your needs during your move-out clean. Your feedback means a lot, and it’s great to know the service met your expectations.Thomas N.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Monica and Maibelen were top notch as always! Walking home to a clean home is one of the best feelings. Thanks for all of your hard work!
Owner Response: Thank you so much for sharing your wonderful feedback, Thomas. It’s fantastic to hear that Monica and Maibelen consistently make a positive difference in your home. Knowing that you enjoy coming back to a clean space means a lot to the team.Kylie W.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆I contracted Molly Maid of Decatur to do a one-time move out clean out to prep for listing our house for sale. Haley, Teresa, and Esme did an AMAZING job. Clear communication, great work- they thought of everything! And had me do a walkthrough at the end to make sure nothing was missed. 10/10 would recommend.
Owner Response: Thank you so much for sharing your wonderful feedback, Kylie. It’s fantastic to hear that Haley, Teresa, and Esme provided such thorough service and clear communication during your move-out clean. Knowing you felt well taken care of and that the team exceeded your expectations means a lot. Your recommendation is truly appreciated.Steven J.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Molly Maid always does a great job cleaning our house. They are very attentive to special requests and consistent week to week. Definitely recommend!
Owner Response: Thank you so much for sharing your positive experience, Stephen. It’s wonderful to hear that you appreciate our attention to detail and consistency from week to week. Your recommendation means a lot to our team.Taylor S.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆It was an arduous task, but Reyna and Hailey went above and beyond cleaning our home! They were very thorough and left nothing unturned. As an added bonus, both Reyna and Hailey were very respectful to us and our belongings. I would definitely recommend them to anyone!
Owner Response: Thank you so much for sharing your experience and for recognizing Reyna and Hailey’s hard work and attention to detail. It’s wonderful to hear that their thoroughness and respectful approach made a positive impression. Your recommendation means a great deal.Mellisa P.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Reyna and Haley were both amazing people to work with on cleaning our home up! They really went above and beyond and really made everything incredibly clean. Both incredibly sweet women and very polite. They did AWESOME!!
Owner Response: Thank you so much for sharing your kind words about Reyna and Haley. It’s wonderful to hear that their hard work and positive attitudes made such a great impression during your cleaning. Your feedback is truly appreciated and will be shared with the team.Bernice H.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆I rarely leave reviews, good or bad, for any company. But Monica and Jennifer cleaned my house today. I requested just two hours of service, knowing it would probably not be enough for the full house. It was amazing how much they completed in the two hours, completing all that I had requested. They moved efficiently through all the rooms. Very pleased.
Owner Response: Thank you so much for taking the time to share your experience. It’s wonderful to hear that Monica and Jennifer were able to meet your expectations and efficiently complete the tasks you requested. Your feedback is greatly appreciated, and we’re delighted to know you were pleased with the service.Jarvis G.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Provides an exceptional service! Leaves my home spotless every time!
Owner Response: Thank you so much for your kind words, Jarvis. It means a lot to know that you’re pleased with the service and the results each visit. Your satisfaction is truly appreciated.via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆The ladies did a great job and were easy to communicate with, I tried to leave a review for Haley and her team mates but couldn’t find the place to do so.
Owner Response: Thank you so much for your kind words about Haley and her team. It’s wonderful to hear that you were pleased with their work and found communication easy. Your feedback means a lot and will be shared with the team to brighten their day.Pete F.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆So friendly, thoughtful, accommodating and efficient! Couldn’t recommend more highly.
Owner Response: Thank you so much for your kind words, Pete. It’s wonderful to hear that you found the team friendly, thoughtful, accommodating, and efficient. Your high recommendation means a great deal to everyone here at Molly Maid of Decatur.Melodi M.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Team Ana, Yenifer and Teresa from Molly Maid Decatur did a fantastic job cleaning our house! They take the time to make each room sparkle, especially the bathrooms. We are grateful to Molly Maid for always sending out teams to our home who are kind and professional. We have been using their service for over 3 years and highly recommend them.
Patricia D.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Molly Maid did a fantastic job cleaning my house. They thoroughly cleaned the floors, kitchen and bathroom they made everything look brand new. Thanks Molly Maid for an awesome job.
Tierra R.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Teresa and Maibelen were so kind and deep cleaned my home with care! They were thorough but also efficient . I love that Molly maid has really fair pricing.
Mckenzie B.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆This is the best cleaning service
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