Molly Maid Peoria Reviews
Real Stories, Real Results
Discover what our customers have to say about their experience with us. From insightful feedback to honest opinions, this page is a testament to our commitment to providing exceptional customer service.
4.7/5
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Mike M.
★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Contacted them for a one-time cleaning of a house we had emptied and planned to sell. They did a great job. Definitely would use again!
Lynn
★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Loved having April, Elizabeth and Gwen today. They were friendly and worked hard. Thank you. Hope we have them again.
Carla L.
★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Hannah and Lindsay did an outstanding job.
Gia G.
★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Helen Riecker- my address is 110 Miromar Washington and Kristen and Jason did a wonderful job for us on Friday
Anjeli R.
★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆The route 9 team is amazing! They’re efficient, kind, and did a great job!
Joyce K.
★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆I don’t always have the same two people cleaning. I’d like to give Baileigh and Elizabeth 5 stars for the job well done! Thank you!
Gale J.
★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Michelle and Gwen did a fabulous job! They are a wonderful team!
Heather I.
★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆The girls did a fantastic job and were very friendly and professional.
Morgan W.
★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆EDITED 8/25- I’ve been getting bi weekly cleaning from Molly maid. April and Maryam have been my consistent crew and they do a great job. They are diligent in giving my house a good deep clean and take a lot of stress of me by not having to do that! Even my two year old said “great job”!! EDIT: I spoke with Molly maid yesterday, costumer service was 5/5. The ladies came back and recleaned the areas of concern and cleaned the missed room. They also remopped the floors which was unexpected and so nice. Communication was so easy and smooth. I am definitely upping my review for overall experience and plan to keep working with Molly maid! Started with this service yesterday. They were timely and very nice. They worked quickly in my baby’s first room so I could get him down for a nap which I appreciated. Our house had a lot of dog hair and I was VERY pleased with how much hair they got out!! Hair control is one of my biggest pet peeves and they did great on that aspect. I can tell they went over our fans but I did think they should have gone over them with another swipe. There were spots that still had quite a bit of dust. Our bathroom looked amazing along with the kitchen appliances but there were spots that countertop items like the coffee pot and air-fryer weren’t moved to clean up as well as cabinet doors were not wiped down. Our laundry room and small bathroom were not done which is okay but I thought that was included in our walk through. Our fireplace wasn’t cleaned which is the centerpiece to our living room so I was surprised that wasn’t done. I had the crew timed at 1 hour and 45 min from door in to taking their stuff out back to their car of work and they charged for 2 hours on the bill ($220). I think one of our bedrooms did not get a wipe down at all but his floors were done very well. and I was under the impression that the beds would be made. Only 2 beds needed made as the other 2 were occupied with sleeping kiddos. I would say more of a 3.8-3.9 rating. I was planning to do scheduled routine cleaning but I’m not sure if it’s worth it for the cost. Let me add that the cleaning team were very nice and professional.
★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆April and Mirium did an awesome job. They are very friendly. They got right to work and made sure everything was done.
Stephen C.
★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Staff was courteous efficient and friendly
Jane N.
★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆The ladies did a fabulous job And I would definitely recommend them
Tanya D.
★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Molly Maid did a fabulous job deep cleaning my home. April & Maryann on route #5 were kind, professional and very thorough. This was my first experience with MM and they exceeded my expectations! I look forward to seeing April & Maryann every 2 weeks! Thank you! 🙂
Becky S.
★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆The maids descended on my house like an army. At one point there were three cute little blue Molly Maid cars in front of my house.Two cleaners were always here,Lisa-Leigh and Jason, but a supervisor stopped too They were so great. they brought all their own cleaners, and I was amazed by the good vacuum they brought. They just wizzed through here , Were polite and professional, cheery, and helpful in every way these were professional cleaners. My lamp lampshades are dusted and my shower is so shiny. My sister says my house hasn’t looked so clean in years
Tom T.
★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆This crew was awesome. Next month I would like the same team please.
Nicole K.
★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆My house was absolutely spotless after Stephanie and Nicole cleaned. They found every crack and crevice of dirt. My house looks wonderful and I so greatly appreciate it.
Mike R.
★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Great job Amanda and Hayley. Hope that you get assigned to my house again
William S.
★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Lakeina and Zaya did a fantastic job.
Allison E.
★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆We have used Molly Maid for years, and we appreciate their consistently good work. Our current team, Amanda and Hayley (route 9), have gone above and beyond with each of our cleans. Thanks so much!
Brandon M.
★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Ashley and Amanda arrived cheerfully to do the work they were contracted to to do. I have a medium sized apartment . And both ladies got right to work and were a delight to have in my home! I laughed the entire time and they worked and entertained me. They did a job that was commendable and I will be making g this known to their supervisors and want the public know they not only worked hard……but thoroughly. My apt is a lovely home again! Thank you ladies!
Tracy M.
★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆These wonderful ladies, Stephanie and Crystal, did an amazing job and were really pleasant to work with! Everything sparkled when they were done. Thank you so much for all your help.
Owner Response: Thank you for sharing your kind words about Stephanie and Crystal. It’s wonderful to hear that you enjoyed their work and felt so pleased with the results. Your appreciation means a lot to the team.Donna S.
★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Both Stephanie and Jenny did a great job yesterday. Better then ever. They asked the correct questions and did what needed to be done. They made a goid team!
Owner Response: Thank you so much for sharing your experience, Donna. It’s wonderful to hear that Stephanie and Jenny exceeded your expectations and worked so well together. Your feedback about their attention to detail and teamwork is truly appreciated.Terrence B.
★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Stephanie and Kimber were great!
Keli W.
★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆They were kind, efficient, and quick. Thank you!!
Owner Response: Thank you so much for your kind words, Keli! It’s wonderful to hear that you appreciated the efficiency and friendliness of the team. Your feedback truly means a lot.Stephen P.
★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆The two ladies who just left my house did an amazing job! They went above and beyond to get everything done and were very friendly. I’m definitely having them back again.
Owner Response: Thank you so much for sharing your wonderful feedback, Stephen. It’s great to hear that you were pleased with the service and friendliness of the team. Your kind words mean a lot and are truly appreciated.Julie M.
★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Great job. April Maryam and Dalijah.
Owner Response: Thank you so much for your kind words, Julie. It’s wonderful to hear that April, Maryam, and Dalijah provided service that made such a positive impression. Your feedback is truly appreciated.Annette K.
★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆I love getting into a well made bed with clean sheets! And our dinosaurs go for a walk around the tub 😂
★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Kenzie and Fernanda cleaned out house. Very happy with their work.
Gail S.
★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆They do a great job and are very nice and friendly. They are also very efficient.
Owner Response: Thank you, Gail, for sharing your kind words. It’s wonderful to hear that you appreciate the friendliness and efficiency of the team. Your feedback means a lot and inspires us to continue delivering a positive experience.Michael J.
★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆I want to give credit where credit is due. Kaylee is a member of a crew that cleans our business in Peoria. She goes the extra mile to clean every desk, shelf, filing cabinets, etc. She moves items out of the way to clean thoroughly instead of wiping around items. I think she is an asset to Molly Maids. I recommend giving her a good raise…..
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