Molly Maid Towson/Bel Air Reviews
Real Stories, Real Results
Discover what our customers have to say about their experience with us. From insightful feedback to honest opinions, this page is a testament to our commitment to providing exceptional customer service.
4.8/5
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Emily S.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Great cleaning service, right on time, very nice people.
Logan W.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Ladies that come every other week are a great team! They go right to work. When asked, will tackle extra projects! I really like all the ladies!!!!! Very clean and smells great! Lane is very responsive to any questions! Thanks to you all!
Paige C.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Very thorough
Samantha K.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Best
Chris B.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Love having a Clean house!
Caryn S.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆I’m always pleased, they arrive on time and do a great job!
Owner Response: Thank you for your kind words! We’re delighted to hear that our team’s punctuality, professionalism, and quality service have consistently met your expectations. Your satisfaction is our top priority, and your feedback motivates us to maintain and enhance our standards. We look forward to continuing to provide you with excellent service in the future.Patricia M.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆The team from Molly Maid Hunt Valley did a great! job on my daughter’s condo in Owings Mills last week. They did a very thorough deep cleaning, arrived timely, and were very professional. A few rooms needed a lot of extra effort! Would definitely recommend them. Thank you, Jesse and Erica! And a thank you Gabby for managing and your responsiveness, coordinating and scheduling! was so smooth.
Kathleen M.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Wonderful is all I can say- the ladies do a fantastic job
Owner Response: Thank youJon L.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆What an incredible company. Very professional and they’re extremely good at what they do. My house has never been so clean.
Nicol O.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆I am beyond thrilled with the deep cleaning Molly Maid Hunt Valley did in my home. The thoroughness and attention to detail was so impressive. My home looks beautiful thanks to the team. The communication for scheduling and during the cleaning was great. I will definitely use them again and highly recommend them.
Owner Response: Thank you so much, Nicol, for your kind words and wonderful review! We’re thrilled to hear that you were pleased with the deep cleaning service and that our team’s attention to detail made a difference in your home. We truly appreciate your recommendation and look forward to the opportunity to assist you again in the future. It was a pleasure working with you! — The Molly Maid of Hunt Valley TeamJennifer B.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆This is the first time we used Molly Maids. We are very pleased at the detail and care of our home. Sparkling clean!!
Owner Response: Thank you so much for your kind words and for trusting Molly Maid with your home! We’re thrilled to hear you were pleased with the detail and care our team provided. It’s always our goal to leave every home sparkling clean and every customer happy. We look forward to serving you again in the future!Gordon S.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Molly Maids did a great job. They showed up on time and left my home looking better than I ever could.
Owner Response: THank you Gordon, Is always pleasure to serve you..Anirban D.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Everything is perfect, their communication, commitment and ultimate result. I’m very much satisfied.
Owner Response: Thank you Ani, I appreciate your time and reviw It is a pleasure to serve youPatti M.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆I Love My Molly Maids especially Andrea ❣️The team of three, really attack My House and when they leave , My House Looks So Good and Smells So Extra Clean ❣️ The Women are Very Sweet and Easy to have around ! Oh, I almost forgot to mention how Honest and Careful they are with My things ‼️ Thank You Lane and Your Molly Maids for having this service and Making this Senior Citizen So Happy ❣️❣️
Owner Response: Thank you so much for your wonderful review! We’re beyond grateful for your kind words and thrilled to hear how much you love Andrea and the team. It means the world to us knowing they leave your home looking beautiful and feeling extra fresh. We truly appreciate your trust in us, and we’re so happy to bring a little extra joy and care to your day. Thank you for being part of our Molly Maid family — we look forward to seeing you again soon!Walter T.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Q uick efficient and thorough
Owner Response: Thank you, it was a plessure to serve you.Kelly’s B.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Molly Maid continuously provides amazing services and prices. I have used their services for both personal and business locations for decades. The office staff is great to work with and responds to all requests quickly and professionally. I highly recommend this company.
Owner Response: Thank you so much for your kind words and continued trust in Molly Maid over the years! We truly appreciate your loyalty and are honored to serve both your home and business. Our team is grateful for your recommendation, and we’re always here whenever you need us. Warmest thanks, Lane & the Molly Maid TeamStephanie D.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Everything was great!!!
Owner Response: Thank you so much! We’re thrilled to hear everything was great! Looking forward to seeing you again soon!Eileen G.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Always accommodates my schedule and respond to last minute requests. A pleasure to have this professional good quality service to work with.
Owner Response: Thank you so much for your kind words and continued trust in our team! We’re so glad to hear that our flexibility and commitment to quality have made a positive impact. It’s always a pleasure working with you, and we truly appreciate you recognizing our responsiveness, professionalism, and value. Looking forward to continuing to serve you!Center for Community Inclusion, Inc.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Super efficient service we use for several properties in the area. Great cleaning crews, very hard working and detail oriented. Pleasure to work with.
Owner Response: Thank you so much for your kind words and continued trust in our services! We’re truly grateful to work with you across multiple properties, and it means a lot to hear that our teams’ hard work and attention to detail are making a positive impact. It’s always a pleasure to work with you as well! Looking forward to continuing to serve you!Kris C.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆We’ve used Molly Maids for several years. They do a thorough job and are very pleasant to work with.
Owner Response: Thank you for being a loyal client over the years! We truly appreciate your continued support and are so glad to hear that our team consistently delivers thorough cleanings and a positive experience. It’s always a pleasure working with you, and we look forward to many more years of keeping your home fresh and clean!Amy B.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Great cleaning service. Professional and thorough. I recommend them all the time.
Owner Response: Thank you so much, Amy! We truly appreciate your kind words and your support in recommending us to others. It means a lot to our team to know that our professionalism and attention to detail make a difference. We’re always here when you need us!Kristina R.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆We used Molly Maids to clean our house before a bridal shower. We wanted to have our house professionally cleaned so we could save some time. We also figured we have never had it professionally cleaned before so it would be something nice to do. They ladies really went above and beyond and our house smelled so fresh and clean even the following week. I’ve had people ask me who I had clean the house because they were impressed as well. The price was also so reasonable! We will definitely be hiring Molly Maids again and would certainly recommend them to anyone looking to hire professional cleaners.
Owner Response: Thank you so much for your wonderful review! We’re thrilled to hear that our team exceeded your expectations in preparing your home for the bridal shower. It’s especially rewarding to know that the freshness and cleanliness lasted well into the following week and that your guests took notice as well. Your kind words and recommendation mean the world to us. We look forward to the opportunity to serve you again in the future.Donny B.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆They do an amazing job every time they clean for us. Super friendly and very efficient also. Would definitely recommend to family & friends!!
Owner Response: Thank you so much for your kind words and for taking the time to share your experience! We’re delighted to hear that our team consistently provides you with friendly and efficient service. Your recommendation to family and friends means the world to us, and we look forward to continuing to serve you in the future.Carolyn F.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆I’ve been using Molly Maids for several years both for my home and business. They are totally reliable and professional. They consistently do the best job I can imagine.
Owner Response: Dear Carolyn, Thank you for your continued trust and loyalty over the years. We’re delighted to hear that our team’s reliability and professionalism have consistently met your expectations for both your home and business. Your satisfaction is our top priority, and your kind words motivate us to maintain the high standards you value. We look forward to serving you for many more years to come.Jamie M.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Love the cleaning Molly Maids. Everything is always perfect!
Owner Response: Thank you so much for your kind words! We’re thrilled to hear that you’re consistently pleased with our cleaning services and that everything meets your expectations. Your satisfaction is our top priority, and your feedback motivates us to maintain our high standards. We look forward to continuing to provide you with excellent service.William Y.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆I have used the Cockeysville location of Molly Maids for over 20 years. They are reliable, flexible and thorough. My home looks and smells amazing after the ladies have cleaned.
Owner Response: Thank you for your unwavering trust and loyalty over the past 20 years. We’re delighted to hear that our team’s reliability, flexibility, and thoroughness have consistently met your expectations. Knowing that your home looks and smells amazing after our visits brings us great joy. Your satisfaction is our top priority, and your feedback motivates us to maintain and enhance our high standards. We look forward to continuing to serve you for many more years to come.Briget K.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆The Molly Maids did a fantastic job cleaning our place. It smelled fresh and clean and was sparkling when they left.
Owner Response: Thank you for your wonderful feedback! We’re so glad to hear that your home felt fresh, clean, and sparkling after our visit — that’s exactly the experience we aim to deliver every time. We truly appreciate your support and look forward to serving you again soonCarole P.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Molly Maids is GREAT!!!! I always thought it was too expensive to have someone come and clean, but Molly Maids is very reasonable and so worth it. Everyone is so friendly and does a beautiful job down to making tissue flowers in top of Kleenex boxes and folding down toilet paper – a great way to treat yourself!!!! I’d give them 8 stars out of 5 😊
Owner Response: Thank you so much for your enthusiastic review! We’re delighted to hear that you found our services both exceptional and reasonably priced. It’s wonderful to know that our team’s attention to detail, like the tissue flowers and folded toilet paper, added a special touch to your experience. Your generous rating of “8 stars out of 5” truly warms our hearts. Treating yourself to a professionally cleaned home is indeed a great way to enjoy more free time and a comfortable environment. We look forward to continuing to provide you with outstanding service in the future.Jane G.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Apartment was spotless and the ladies were very friendly. We are very pleased and look forward to regular cleanings!
Owner Response: Thank you so much for your kind words! We’re thrilled to hear that you were pleased with the cleaning and that the team made you feel comfortable with their friendly service. It’s always our goal to leave your space spotless and welcoming. We’re excited to start regular cleanings for you and continue delivering the same high-quality service every time!Susan L.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Very reliable firm and flexible with your schedule. The maids clean thoroughly and are very cooperative with any special requests. The end result is a sparkling, clean smelling home!
Owner Response: Thank you so much for your wonderful feedback! We’re so glad to hear that our team’s flexibility and attention to detail have made a difference in your home. It’s always our goal to leave your space sparkling and fresh, just the way you like it. We truly appreciate your trust and kind words!Stacia C.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Molly maids has been a my cleaning service for years. They arrive on time or notify you before their arrive. They are very professional and bring their own supplies. I sometimes will leave a note of priorities and they are always eager to please. When I get home my home always looks very clean and smells amazing. I go crazy decorating my home for the holidays and they are always very careful and respectful of my decorations and work around them. We have 3 cats and a dog and the staff works very well at working around our pets. Honestly I think the cats hide but I think the dog makes up for that and loves any attention they give him. The staff is very friendly and as I mentioned early easy to work with and very dependable. I am always pleased. Great customer service. Thank you Molly Maids. Sincerely Stacia Kline
Amanda S.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Competitive pricing but the clean was amazing!! Highly recommend!
Sandy W.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Special thanks to Robin and Heidi for the amazing job they did yesterday. Molly Maid is the best!
Sarah L.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Excellent work!! Great team of Michelle and Daly!!
Owner Response: Thank you for the positive review, Sara! We will share your kind words with Michele and Daly. They truly strive to make their customers lives easier by taking care of all the sanitizing and cleaning needs of your home. Thank you for choosing Molly Maid of Towson/Bel Air.fairwayfanny
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Candace is very easy to deal with and make changes to a schedule. The ladies I have are the regulars and I can ask them to do something different and they are willing. I don’t ask for something that I am not paying for.
Vicky B.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆The Molly Maids team, Rosa, Candace, and Francis cleaned my house today and they did an excellent job! I was very happy to have them clean the house and will definitely use their service again. The ladies were very professional, polite, and very good at their job. Thank you for helping me. I truly appreciate you.
Stephanie C.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆The ladies were friendly and very fast
Juanda W.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Robin did an excellent job cleaning our house! She is very thorough and professional.
Dan L.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Chelsi and Debra are great representatives of Molly Maids. Their professionalism is UNSURPASSED!!!
Owner Response: Thanks for taking the time to respond our staff love hearing how you feel about their effort!William L.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆We are elated with our first cleaning of our condo by Molly Maid! Michele and Daly far exceeded our expectations as the cleaning team. Everything was thoroughly cleaned and the “little touches” left us feeling that we had made a perfect decision in employing Molly Maid of Towson/Bel Air. We are so impressed!
Lisa P.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆The Molly Maid service is reliable and provides a thorough cleaning.
Owner Response: Lisa, thank you for taking the time to provide feedback! The teams have enjoyed cleaning your home over the past few years and look forward to servicing your home for many more! Thank you for being a valued customer.Lynne P.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Ladies are very efficient and friendly. They do a Great job!
Owner Response: Lynne, We greatly appreciate your feedback! We are honored to be welcomed into your home to clean and sanitize. Thank you for being a Molly Maid of Towson/Bel Air customer!Ted N.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Michelle and Daly are friendly, responsive, thorough and efficient.
Mel L.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Absolutely excellent service!
Owner Response: Mel, we are so glad you enjoyed coming home to a clean and sanitized home! Molly Maid of Towson/Bel Air appreciates your business and values your feedback! We look forward to serving you for your next cleaning service.Andria T.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Always a great clean!!
Owner Response: Thank you so much for your kind words, Andrea. We really appreciate you taking time out of your busy schedule to share your experiences with us! We truly appreciate your business over these past several years and look forward to serving you for many more!Wayne W.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆They did a great job they were very meticulous and thorough…
Owner Response: Thank you for sharing your feedback with us! Megan and Alexis will be delighted to hear your kind words of praise and appreciation. Thank you for choosing Molly Maid of Towson/Bel Air.Ron K.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Michelle and her companion cleaned our house and made it sparkle. We are so happy that we will have them regularly every two weeks.
Owner Response: Mr. Kravitz, we greatly appreciate your feedback! We are honored to be welcomed into your home to clean, sanitize and make it sparkle! Thank you for being a Molly Maid of Towson/Bel Air customer!Ronda T.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆I have had a great group of ladies that are doing a good job keeping things in order and clean for our family. Thank you for your service and help 🙏🏿
Owner Response: Mrs. Tinsley, We are so glad you enjoyed coming home to a clean and sanitized home! Molly Maid of Towson/Bel Air appreciates your business and values your feedback! We look forward to serving you for your next cleaning service!Pamela L.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Francis and Dayanna were incredibly hard working, polite, detailed and efficient! We so appreciated their efforts for our first deep cleaning. So happy we chose Molly Maid of Towson/Bel Air to help!
Owner Response: Thank you for sharing your feedback with us! We will share your kind words with Francis and Dayana! Thank you for choosing Molly Maid of Towson/Bel Air for your house cleaning needs!Quinn B.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆I had a great experience with Molly Maid! I called on a Monday and was able to get John, the franchise owner, out to my house later that day for a free estimate. John was super friendly and helpful and was able to squeeze my initial house cleaning into a busy week as a surprise for my husband!! I had team Cathy and Dayana, and they truly did an exceptional job – baseboards, blinds, ceiling fan dust, all of the things I never seem to get around to! Cathy and Dayana were efficient, professional, and friendly, and they easily accommodated me working from home during the cleaning. The initial clean took just 3.5 hours, even less than the 4-5 hours I was quoted, which was a pleasant surprise. Thank you so much for a job well done, Cathy and Dayana!! You are rockstars!
Owner Response: Our pleasure to hear such news about our efforts. The ladies are always uplifted to know how much the customer is pleased with a job “well done”! Thank you for allowing us into your home. We look forward to your next cleaning appointment.Carolyn F.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Flexible scheduling, fair price, friendly/professional staff. Thank you Francis and Rosa!
William M.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Michele and Daly did an amazing job! The extra attention to detail is greatly appreciated.
Lorraine D.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Cleaning by Meghan A. and Megan G. was great. They are a terrific team. Thank you!
Judy M.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆I’m very please with everything Molly Maids has done. They have been truly professional and very thorough.
Joyce
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆MMegan and Desiree did a great job. They were very efficient and did a very thorough cleaning. We were very pleased by the results.
Cindy R.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Completely thrilled with Molly Maid’s cleaning service. They pay attention to detail and my house is cleaned to my satisfaction. I have had several teams who clean. They are polite and dedicated to doing their best. They really take pride in their job. Little extras like towels elegantly folded are always a plus. I have three large dogs who make a big fuss when they arrive. This is never an issue. They always send pet friendly staff members.
Christina Z.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Thank you team Rosa & Kathy, you all did a magnificent service in our home! The detail orientation and efficiency of the service was truly unmatched. Thank you so much.
Brian H.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆We will have company coming in at the end of the month so I made a call to Molly Maid near me. They were great. The rooms were nice and clean, the bathrooms were sparkling, plus they were friendly. I was very happy with the results. I will probably have them come back twice a year, or if I have company come in again.
Edna G.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Very hekodul, accomodating and thorough — worked quickly. Excellent – would definitly recommend this team.
Brandon S.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆We started with Molly Maids about 2 months ago, and we couldn’t be happier. Rosa and Cathy have done a fantastic job. We have tried other companies and been disappointed. With Molly Maids, we’re paying a bit more, but we are getting better service. Totally worth it, in my opinion
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