Molly Maid Lorain County And Cleveland West Reviews
Real Stories, Real Results
Discover what our customers have to say about their experience with us. From insightful feedback to honest opinions, this page is a testament to our commitment to providing exceptional customer service.
4.8/5
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Sharon S.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆My team, Jessica & Carrie are amazing!! I had another team once & they were terrible! I will only have Jessica & Carrie in my home.These two are a real asset to Molly Maids in Lorain!!
Jane S.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆I use Molly Maid when I need them and they are always so friendly and get the jobs done, immaculately! They work so hard and are efficient!
Owner Response: Thank you so much for your kind words, Jane. It’s wonderful to hear that the team’s friendliness, attention to detail, and efficiency have made your experiences positive. Your feedback means a lot and motivates everyone to continue delivering great service. Thank you for choosing Molly Maid!Chris M.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆The girls called when they were close. They arrive and listen to our needs and requests. They worked diligently for 2 hours and the house looked great! Thank you! Guests arrived before we could get it dirty again!
Owner Response: Thank you so much for sharing your experience, Christine. It’s wonderful to hear that the team communicated clearly, listened to your needs, and left your home looking great just in time for your guests. Your kind words are truly appreciated! Thank you for choosing Molly Maid!Diane M.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆House very clean after. Big help for me while I recover from surgery.
Owner Response: Thank you so much for sharing your experience, Diane. We’re delighted to know our team could help make things a bit easier for you during your recovery. Your kind words mean a lot to us. Wishing you a smooth and speedy recovery. Thank you for choosing Molly Maid!Fabian R.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Phenomenal service, friendly staff and done kept up to date on any delays. Easy to reschedule. Keep up the Great work!
Owner Response: Thank you so much for your kind words, Fabian. It’s wonderful to hear that you found our service phenomenal and our team friendly and communicative. We’re delighted that rescheduling was easy for you and appreciate your encouragement! Thank you for choosing Molly Maid!Catherine S.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Great job!!! Quick and professional
Owner Response: Thank you so much for sharing your feedback, Catherine! We’re delighted to hear that you found our team quick and professional. Your kind words mean a lot to us. Thank you for choosing Molly Maid!Susan M.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆My cleaning ladies are so sweet and very efficient. I would recommend them to anyone. My neighbor now has hired them to clean her house based on my experience.
Owner Response: Thank you, Susan, for sharing your kind words and recommendation. It’s wonderful to hear that you’ve been so pleased with the efficiency and friendliness of your cleaning team. We truly appreciate your support and are delighted to know your neighbor is also enjoying the service. Thank you for choosing Molly Maid!Rose F.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆The ladies always do a good job. We are happy with Molly Maid.
Owner Response: Thank you, Rose, for sharing your positive experience with us. We’re delighted to hear that you are consistently happy with the service provided by our team. Your satisfaction is our top priority, and your feedback is greatly appreciated. Thank you for choosing Molly Maid!Marlene S.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Patty, and the girls did a great job!! When my son stated the house was immaculate.
Owner Response: Thank you so much for sharing your experience, Marlene. It’s wonderful to hear that Patty and the team made such a positive impression and that your son noticed how immaculate the house was. Your kind words mean a lot to us. Thank you for choosing Molly Maid!Judy A.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Molly Maids did an amazing job. My countertop shined, baseboards were all cleaned and wood floors gleamed. My hard to impress husband was impressed as well. Thank you
Owner Response: Thank you so much for sharing your wonderful experience, Judy. It’s great to hear that the team was able to make everything shine and even impress your husband! Your feedback means a lot and is truly appreciated. Thank you for choosing Molly Maid!Connie I.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Arrived on time. Got right to work Did an excellent job No complaints!
Owner Response: Thank you so much for sharing your experience, Connie. It’s wonderful to hear that you were pleased with the service and that everything met your expectations. Your feedback means a lot to the team. Thank you for choosing Molly Maid!Cindy C.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Wer3 very respectful, knew exactly what to do, and did a few extra things that I asked.
Owner Response: Thank you so much for sharing your positive experience, Cynthia. It’s wonderful to hear that the team was respectful, knowledgeable, and attentive to your requests. Your feedback is greatly appreciated and will be shared with the staff. Thank you for choosing Molly Maid!Karen K.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆The women were great, super friendly ! Fast & efficient! Great job!
Owner Response: Thank you so much for sharing your positive experience, Karen. It’s wonderful to hear that you found the team friendly, fast, and efficient. Your kind words mean a lot to us and the team. Thank you for choosing Molly Maid!Noreen N.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Great job and very efficient, friendly and explained everything as new customers. Michelle and Shannon were awesome! Very pleased!
Owner Response: Thank you for your feedback, Noreen Nehoda! We’re happy to hear you enjoyed the efficiency and friendliness of Michelle and Shannon as they explained everything to you as new customers. We’re very pleased to have provided you with a positive experience. Thank you for choosing Molly Maid!Karen K.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆The ladies were prompt and very efficient. The only thing was they didn’t have any stainless cleaner for my appliances to shine.
Owner Response: Thank you for your feedback, Swoopie K! We’re happy to hear that our team was prompt and efficient during your service. We appreciate your note about the stainless cleaner and will ensure our team is better equipped next time. Thank you for choosing Molly Maid!Ginny S.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Alicia and Melissa were phenomenal! My house looks 1000% better. I had really let things go and they got everything shiny and clean. Would recommend Molly Maid especially these two to anyone.
Owner Response: Thank you for your wonderful feedback, Ginny! We are thrilled to hear that Alicia and Melissa exceeded your expectations and made such a positive impact on your home. It’s always our goal to provide exceptional service, and we’re so glad they could assist you in making your space shine. Your recommendation means a lot to us, and we truly appreciate your kind words. Thank you for choosing Molly Maid!Sheila F.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆I highly recommend Molly Maid service. Everyone involved was knowledgeable, friendly, and good communication skills. Megan and Kay arrived on scheduled time and did a very thorough job. They were both very professional and respectful.
Owner Response: Thank you so much for your kind words and for recommending our service. We’re thrilled to hear that Megan and Kay provided you with a professional and thorough cleaning experience. It’s wonderful to know that our team’s communication and friendliness met your expectations. Your feedback is greatly appreciated and will be shared with our team. Thank you for choosing Molly Maid!Jane C.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Very efficient. My house always looks great.
Owner Response: Thank you so much for your kind words, Jane. We are thrilled to hear that you find our service efficient and that your house always looks great. Your satisfaction is our top priority, and your feedback is greatly appreciated. Thank you for choosing Molly Maid!Debra S.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆they did nice job they missed a few things amber worked her but off
Owner Response: Thank you for your feedback, Debi. We’re glad to hear that you were pleased with the effort Amber put into her work. We appreciate you bringing the missed areas to our attention, as it helps us improve our service. Thank you for choosing Molly Maid!Lisa C.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Jayne & Renee were great!
Owner Response: Thank you so much, Lisa, for your kind words about Jayne and Renee! We’re thrilled to hear that they made a great impression. Your satisfaction is our top priority, and it’s wonderful to know our team provided you with a positive experience. Thank you for choosing Molly Maid!Claudia J.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆The team of two women arrived on time. They were polite and introduced themselves to me. They went about their jobs quietly and efficiently. When they left, I checked several spots around the house and found they had not missed anything. I was relieved to not have to do the cleaning and delighted with how great my house looked; specifically, a clean kitchen floor as well as the hardwood floors in the hallways. I have already recommended Molly Maids to several if my friends.
Owner Response: Thank you for sharing your wonderful experience with us. We are delighted to hear that our team provided a thorough and efficient service, leaving your home looking great. It’s fantastic to know that you were pleased with the cleanliness of your kitchen and hardwood floors. We truly appreciate your kind words and your recommendations to your friends. Your satisfaction is our priority, and it means a lot to us that you took the time to share your feedback. Thank you for choosing Molly Maid!Mary B.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆I was very pleased that the two people showed up on time. It may have been an early start but I tend to wake up early. They left my place in such order.
Owner Response: Thank you for sharing your positive experience, Mary. We are delighted to hear that our team was punctual and that you were pleased with the results. Your satisfaction is our top priority, and we appreciate your feedback. Thank you for choosing Molly Maid!Claudia C.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆All the ladies have been respectful, effective and have done a wonderful job. I just want to add Patty and Olivia are the best, 🤠 I felt like they really cared and was the best of the best, no pictures but will next time. Thank you Patty and Olivia.
Owner Response: Thank you so much for your kind words, Claudia. We are thrilled to hear that you’ve had such a positive experience with our team. Patty and Olivia will be delighted to know they made such a great impression. Your feedback means a lot to us and inspires us to continue providing excellent service. Thank you for choosing Molly Maid!Leslie S.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆The girls were very efficient and made my house beautiful
Owner Response: Thank you so much for your kind words! We’re so glad to hear that the team was efficient and left your home looking beautiful. It means a lot to us that you took the time to share your experience. We truly appreciate your support and look forward to serving you again! Thank you for choosing Molly Maid!Dina
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆I have been with Molly Maids a very long time. They always do a great job. I will specifically ask for something to be done, like wipe down my wood kitchen cabinets with Murphys Oil Soap, and they do not disappoint. I would highly recommend Molly Maids to anyone who is interested in a cleaning service. They pay attention to the details. The staff is always polite and respectful.
Owner Response: Thank you so much for your kind words and for being a loyal customer over the years. It’s wonderful to hear that our team consistently meets your expectations and pays attention to the details that matter to you. We truly appreciate your recommendation and are delighted to know that our staff’s dedication and professionalism have made a positive impression. Thank you for choosing Molly Maid!Margaret V.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Molly Maids does an excellent job of cleaning my condo on a monthly basis.
Owner Response: Thank you so much, Margaret, for your kind words and positive feedback. We’re thrilled to hear that you’re pleased with the service we provide for your condo each month. It’s our goal to ensure your home is always welcoming and clean, and your satisfaction is our top priority. Thank you for choosing Molly Maid!Dana B.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Autumn and Grace worked their magic on my rental property, they do amazing work. Courteous, respectful and very nice to talk with. I highly recommend them.
Owner Response: Thank you so much for your kind words, Dana! It’s wonderful to hear that Autumn and Grace made such a positive impression and that you were pleased with their work on your rental property. We truly appreciate your recommendation and are delighted to have had the opportunity to assist you. Thank you for choosing Molly Maid!Lisa S.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Friendly and efficient workers
Owner Response: Thank you so much, Lisa, for taking the time to share your experience with us. We’re delighted to hear that you found our team friendly and efficient. Your feedback is greatly appreciated and motivates us to continue providing the best service possible. Thank you for choosing Molly Maid!Bill E.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Our long-time housekeeper at our previous home disappeared and one that we finally hooked up with here ghosted us after her first and only visit. We gave up on independent cleaners and gave Molly Maid a try this week. They are a “real company” albeit a bit more expensive than freelancers. But we don’t have to worry about filing 1099s and covering them with workman’s comp. The company takes care of all that. Molly Maid’s Grace and Autumn were great and thorough. We’ve had them come back every four weeks since.
Owner Response: Thank you so much for sharing your experience with us. We’re thrilled to hear that you found peace of mind in choosing our services and that Grace and Autumn have been able to meet your expectations. It’s always our goal to provide reliable and thorough cleaning, and we’re glad to know that our team has made a positive impression. Your feedback is greatly appreciated, and we look forward to continuing to serve you. Thank you for choosing Molly Maid!Joann C.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Friendly and respectful were the ladies. They did a great job and my home was very clean when they left
Owner Response: Thank you, Joann! We’re so happy and thrilled to hear that our team was friendly and respectful and that you were happy with the cleanliness of your home. Your feedback means a lot to us! Thank you for choosing Molly Maid!Service You Can Trust!
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Our employees are trained, insured and background checked for peace of mind. We are locally owned and operated.
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Don’t settle for a one-size-fits-all approach to cleaning. Let us create a customized cleaning plan tailored to you and your needs.
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