Molly Maid San Antonio-Northwest Reviews
Real Stories, Real Results
Discover what our customers have to say about their experience with us. From insightful feedback to honest opinions, this page is a testament to our commitment to providing exceptional customer service.
4.7/5
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Gail B.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Great cleaning! Dependable, trustworthy, courteous, and efficient.
Sheri V.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆I have used Molly Maid here in San Antonio but also when I lived in Belton, TX. I have always found them to deliver excellent service. In addition, if I have any issues they are quick to correct.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆The team arrived promptly and immediately went to work. They went above and beyond my expectations. They were able to turn around my 2/2 1200 sq ft apt in a little under 3.5 hours. I would recommend the service to anyone needing move out deep cleaning. Very thankful to the team sent.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Team 14 does amazing job every time clean and it makes it easy to maintain between visits
Sheyla P.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Last week I had the pleasure of doing cleaning for the first time in my house, and it was a very good option, the girls did a wonderful job, they were both very polite, always smiling, I will always recommend them, Cassandra and her companion, I forgot the name of her companion but both excellent.
Nayeli(SO) R.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Very trustworthy and always reliable. They do a fantastic job.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Karina and Gaby were extremely thorough and quick. They cleaned from top to bottom very efficiently and didn’t waste any time. I would absolutely hire them again if they sent this wonderful team!
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆The cleaning team was very thorough and efficient. We have arranged for them to return every month for a general cleaning.
Owner Response: Thank you so much for sharing your positive experience with our cleaning team. It’s wonderful to hear that you found their work thorough and efficient, and that you’ve chosen to schedule regular visits. Your feedback is greatly appreciated.Rosalinda C.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆1st experience was not good. I was very disappointed Second time a different team came and they were very professional and I was very pleased with them
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Friendly, great work, timely
Owner Response: Thank you, Hilda, for sharing your positive feedback. It’s wonderful to know you appreciated the friendliness, quality, and timeliness of the service. Your satisfaction means a lot to the team.Lawrence(LV) C.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Crew number 2 did a super job on 26 June 2025. They were thorough and customer friendly.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Very excellent service and outstanding team members, at reasonable price.
Owner Response: Thank you so much, Elizabeth, for sharing your kind words about our team and service. It’s wonderful to hear that you found our work outstanding and our pricing reasonable. Your feedback is truly appreciated and motivates us to continue delivering our best.via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆I wish I could give 10 stars! They were wonderful, experienced, and know what they’re doing! BEST cleaning service I have ever used! Clearly this is a company with integrity and honesty and the highest in professionalism and it shows!!!! I highly HIGHLY recommend Molly Maids!!!!
Owner Response: Thank you so much for your enthusiastic feedback, Tricia! It means a lot to hear that you had such a positive experience and that our team’s professionalism and dedication stood out to you. Your recommendation is truly appreciated, and it’s wonderful to know our efforts made a difference for you.via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆My assigned team (Destiny and partner) is awesome! I love their attention to detail across my entire home. They are so kind and patient with me being work at home and with 3 dogs here while they are cleaning. We (try to) stay out of their way and take orders from them on when to exit for them to do their thang lol I really appreciate my dynamic duo and their care they give when in my home.
Owner Response: Thank you so much for sharing your wonderful experience, Candace. It’s fantastic to hear that Destiny and Annabel have made such a positive impression with their attention to detail and thoughtful approach in your home. We’re delighted that their kindness and professionalism have helped make your cleaning visits comfortable, even with your work-from-home schedule and furry companions. Your appreciation means a lot, and we’re grateful to be part of your routine.via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Thank you Ana and Norma from Route #13. These ladies do incredible work every month. Thank you for making our house look brand new after each visit!!
Owner Response: It’s wonderful to hear how much you appreciate Ana and Norma’s hard work and attention to detail. Your kind words mean a lot, and the team will be thrilled to know their efforts make such a positive difference in your home each month. Thank you for letting us know how satisfied you are with their service.s l.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Thank you Molly Maids for your service and the ladies did a great job.
Owner Response: Thank you so much for sharing your kind words. We’re glad to hear you were pleased with the service and the team’s efforts. Your feedback is truly appreciated.David R.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Annabel & Deshny (route 9) are great. Excellent service and friendly. Even our dogs like them!
Regina G.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Molly maid the company is wonderful! Customer service is on point. If your home is not cleaned correctly. Call the main number. The mangerment is wonderful! They will send a crew out to correct the mistake. Been with this company since 2020 and I tell you, wonderful work, great prices, and very professional! Thank you Molly crew and staff Regina and Ebony Hill
Rose R.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Wonderful job of cleaning. I am very appreciative of Molly Maid. Thank you for everything.
Owner Response: Thank you so much for your kind words, Rose. It’s truly rewarding to know that you’re pleased with the cleaning service and that you feel appreciated as a customer. Your feedback means a lot to the team.Jerry g.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆They are reliable, trustworthy and thorough in the cleaning. I’ve used this service over twenty-five years. Now in 2025, they continue with excellent service. Maria and Martha have not only been professional, but friendly and very helpful with assisting me in household needs. As a widower and not such a good house, Maria and Martha keep my home in shape. Due my physical limitations, these wonderful ladies go out of their way to help me maintain my home. Thank you, Maria and Martha
Jerry G.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆I have been with MollyMaids for over twenty -five years and their performance in cleaning my home is superb. The ladies who have been assigned do exceptional cleaning and very helpful when I need special cleaning. Being an elderly widower, I need their special care. Thank you Maria and Martha, you’re the best. (A-1) I highly recommend Molly Maids.
Raquel W.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Route 12 Destiny and Anabelle alway do a great Job on my two story home and they both are always smiling, and go above and beyond to ensure everything is good to go. I love there positive attitudes.🥰🤗🤗
Kent(H) R.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆They are efficient and effective. I like that the same crew is at my home each time! Elsa C., Esmeralda G., Rosa R., Marquisha L. and Jessica I. are wonderful! Highly recommended!
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Elsa C.,Esmeralda D., Rosa R., Jessica I and Marquisha L. always does a beautiful job for us. They maintain a very high standard and they are easy to work with. We have used Molly Maids for one-time cleaning with other teams, as well, and they have always done a thorough job. 10/10, am recommending.
Owner Response: Thanking for choosing Molly Maid! We are excited to share your feedback with the team.Charles L.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Our Molly Maids crew is very efficient and takes care when cleaning our home. They are highly recommended.
Priscilla F.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Margie and Bianca Rt 12 were exceptionally great. They were both hard workers and very efficient at my son’s home. Please give them a RAISE for the good job that they do! Thanks a bunch!
Owner Response: Thank you so much for sharing your wonderful feedback about Margie and Bianca. It’s truly rewarding to hear how their hard work and efficiency made a positive difference at your son’s home. Your kind words mean a lot and will be shared with the team.via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Elsa and her team always do a fantastic job cleaning! We also appreciate Molly Maid’s efforts to accommodate our schedule when needed. Highly recommend!
Owner Response: Thank you so much for sharing your feedback, Laura. It’s wonderful to hear that Elsa and her team have consistently provided you with excellent service and that our scheduling flexibility has been helpful. Your recommendation means a lot and is greatly appreciated.Andria(SCHTZ) S.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Did an excellent job cleaning my home.
Owner Response: Thank you for your five-star review, Andria. Our team at MOLLY MAID of San Antonio-Northwest always strives for the highest standards. We are delighted we made your experience a positive one. Until next time, take care.Beverly R.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Molly Maids namely Nancy and Casandra did an excellent job. Highly recommend.
Owner Response: It’s wonderful to hear that Nancy and Casandra made such a positive impression during your service. Your recommendation means a lot, thank you Beverly. We will let them know.Tom M.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆They came, they saw, and they conquered! They did my bathrooms, kitchen, living room, den and one bedroom professionally! They were in and out in 2 hours. Great job!
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