Reviews Of Molly Maid’s House Cleaning Services In Puyallup, WA
Real Stories, Real Results
Discover what our customers have to say about their experience with us. From insightful feedback to honest opinions, this page is a testament to our commitment to providing exceptional customer service.
4.7/5
Showing:-
Craig S.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Two ladies were polite, friendly, professional and they went over and above cleaning my home. I would definitely use them again. Thank you so much
Owner Response: Craig, thank you for welcoming us into your home! We’re happy to hear our home service professionals did a wonderful job cleaning your home and ensuring friendly service every step of the way. We look forward to being of service to you again! Samantha Putnam, Owner, Molly Maid of Pierce, Thurston and South King Countiesvia Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆We have been using them for like 1.5 years now. They are very good, professional and excellent cleaners……..we recommend them for all your cleaning needs.
Owner Response: Thank you for the recommendation, Sigrid! We’re happy to hear that you’ve been satisfied with our cleaning services for the past 1.5 years. Providing professional and high-quality cleaning is what we aim for, and it means a lot to us that you trust us with your cleaning needs. We look forward to continuing to serve you! Samantha Putnam, Owner, Molly Maid of Pierce, Thurston and South King CountiesBrian G.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆I’m giving five stars because the deep clean was very thorough and the people friendly. They did break an overhead light in the kitchen but were transparent about it and are going to get it fixed for me. I like the honesty and will definitely use them again
Owner Response: Thank you so much for your reviews and feedback! They are very useful and encouraging for our cleaners. We appreciate you letting us know, and we’re of course willing to help with everything. It will be taken care of!Keith G.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆😃Great service and very efficient. They did everything that was required and them some. Great Job!
Owner Response: Keith, it’s wonderful to know that our team’s dedication and efficiency made a difference for you! Thank you for welcoming us into your home. We’re so grateful for your feedback! Samantha Putnam, Owner, Molly Maid of Pierce, Thurston and South King CountiesJessica F.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆The Molly Maid team is great. They are friendly and so their job very well. The service is well worth the money.
Owner Response: Thank you so much, Jessica! We love being able to make your home sparkle and appreciate your kind feedback. Samantha Putnam, Owner, Molly Maid of Pierce, Thurston and South King CountiesAnne S.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆The girls are ALWAYS cheerful! We LOVE them!
Owner Response: Anne, thank you very much! Our home service professionals will be delighted to hear your thoughtful feedback. We’re honored to be welcomed into your home, and it’s wonderful to know that you’re happy with our services. Samantha Putnam, Owner, Molly Maid of North Pierce & South King CountiesMary F.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆I’m so glad that we contacted Molly Maid! Our home is sparkling:) Maria and Mina did an outstanding job :)
Owner Response: Mary, thank you for trusting our team to truly care for your home! We look forward to sharing your kind words with Maria and Mina. Your feedback means so much to us! Samantha Putnam, Owner, Molly Maid of Pierce, Thurston and South King CountiesChuck&Kathleen K.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆We love coming home after the Molly Maids have done their lovely work. They take pride in doing a thorough, careful job and everything is so nicely done.
Owner Response: Thank you for your incredible feedback, Chuck and Kathleen! We’re so glad we can earn your trust with our house cleaning services and give you a clean you can count on. Samantha Putnam, Owner, Molly Maid of Pierce, Thurston and South King CountiesLinda H.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆This team was outstanding. I did basic cleaning before they arrived but after they left, I realized how much I missed. They touched every piece of furniture, fixture, appliance, based board, floor space, blind, window & knick knack in my house. They changed my bed linens, and made the bed up professionally. My home has never been more spotless in my entire adult life. The price is reasonable & the workers were patient & polite. I I’ll definitely be using Molly Maids again.
Owner Response: Linda, we’re so happy to hear that our team went above and beyond to make your home spotless! It’s great to know they took care of all the details and made such a positive impact. We truly appreciate your feedback and are grateful for your trust in Molly Maid. Thank you so much! Samantha Putnam, Owner, Molly Maid of Pierce, Thurston and South King CountiesTerri Q.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆I can’t tell you how much I appreciate the work they did. My house was spotless. Team 12 a huge thank you
Owner Response: Terri, we’re grateful to give you a clean you can come home to! It’s fantastic that Team 12 made sure to make your space sparkle. Thank you so much for your review! Samantha Putnam, Owner, Molly Maid of Pierce, Thurston and South King CountiesBarbara P.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆The Molly Maids are thorough and very professional. My condo is sparkling.
Owner Response: It’s wonderful to hear that your condo is sparkling. Thanks so much for trusting our professional cleaning team, Barbara! Samantha Putnam, Owner, Molly Maid of Pierce, Thurston and South King CountiesRenee H.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆The ladies that came to clean our home were prompt, professional and did a wonderful job. We will definitely have them come back.
Owner Response: We’re so glad our cleaning team made a great impression, Renee. We appreciate you having us in your home and look forward to coming back! Samantha Putnam, Owner, Molly Maid of Pierce, Thurston and South King CountiesJ D.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆recently sold my first house and wanted to ensure buyers had a clean home to move into. Molly Maids came over and scrubbed the place from top to bottom and made it look nicer than when I would spend all day cleaning it :) Great job, reasonable price and excellent customer service. Thank you all so much!
Owner Response: J, we’re so glad our team could help! We strive to deliver a clean you can count on, and it means a lot to us to know that our team was thorough and efficient. Thank you for sharing your kind feedback! Samantha Putnam, Owner, Molly Maid of Pierce, Thurston and South King CountiesKathy O.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Raquel and Yesenia have cleaned our home on a biweekly basis since late 2021. We are exceptionally pleased with their cleaning skills. Our house sparkles after they clean. Highly recommended!
Owner Response: Kathryn, we’re so grateful you’ve trusted us since 2021. Raquel and Yesenia take great care in every clean, and it means a lot to know you’ve been consistently pleased. Thank you for your continued support and kind words! Samantha Putnam, Owner, Molly Maid of Pierce, Thurston and South King CountiesGabriel F.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆I’ve used Molly Maid for years to do regular cleanings of my house. Team 3, Raquel and Yesenia are always very friendly and do a great job. The times I have called the main the person answering is very helpful.
Owner Response: Hi Gabriel, thank you so much for your great feedback! We will definitely let the cleaners know they’re doing a good job. Your feedback is always very useful and constructive for us, and we truly appreciate your kindness. We are very grateful for your positive remarks!Heidi D.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Just had my home serviced with a deep clean by Dora and Victoria. Absolutely amazing! These ladies are so sweet and did an impeccable job. I’ve hired companies in the past that did decent work but this team outdid themselves. Do yourself a favor and hire this crew!
Owner Response: Hi Heidi, thank you so much for your positive feedback! It’s definitely very useful and motivating for the cleaners. We will share it with them, and we’re so glad to hear you’re happy with their service. Thank you again for your feedback!Tom D.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆The staff was very professional. They started working right away. No standing around talking or using their cell phones. The level of which they cleaned was by far exceeding expectations. I will definitely call Molly Maids again. Highly recommend!!
Owner Response: Tom, your recommendation means the world to us! We strive to deliver a clean you can count on, and it’s great to hear that our team’s dedicated and detailed work made a difference for you. Thank you so much for your feedback. We look forward to our next chance to help! Samantha Putnam, Owner, Molly Maid of Pierce, Thurston and South King CountiesLauren H.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Gave them exactly what I wanted done. They completed within a decent amount of time.
Owner Response: Lauren, we really appreciate you trusting us with your cleaning needs. It’s great to know the team was able to follow your requests and get everything done efficiently. Thanks for sharing your experience! Samantha Putnam, Owner, Molly Maid of Pierce, Thurston and South King CountiesPamela R.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Excelent service. Highly professional personel.
Owner Response: We’re so glad to hear you had a great experience with our professional cleaning team. Thanks for your kind words and for choosing Molly Maid! Samantha Putnam, Owner, Molly Maid of Pierce, Thurston and South King CountiesAndrea M.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Extremely clean well done
Owner Response: Thank you, Andrea! We’re so glad to know you’re pleased with our cleaning service. Our team is always here to deliver a clean you can count on! Samantha Putnam, Owner, Molly Maid of Pierce, Thurston and South King CountiesJason G.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Our move out cleaning was great! Thank you, Molly Maids!
Owner Response: Jason, thank you for having us perform a Move-out clean for you! We’re glad we could take care of this task, and we wish you all the best in your new home. Samantha Putnam, Owner, Molly Maid of Pierce, Thurston and South King Countiesvia Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆I have used this Molly Maids for over a year and greatly appreciate their communication (I am able to reach them or get a call back within the hour), flexibility (if I need to adjust my cleaning date), friendliness, and of course- their cleaning of my home. They send the right amount of people to get the job done without it taking all day (and I have a teen and 2 dogs). I highly recommend them.
Owner Response: Thank you for recommending us, Michelle, and for trusting us to clean your home for you this past year! We love making your space sparkle, and we’re glad our flexibility and communication have been helpful in making any adjustments to your schedule. We’re grateful to serve you! Samantha Putnam, Owner, Molly Maid of Pierce, Thurston and South King CountiesMelanie G.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Martha and Esmerelda are the best! We love having them in our home. They do a wonderful job of making sure that our home is kept clean.
Owner Response: Melanie, we’re so happy to hear that Martha and Esmerelda have been making your home shine! It’s great knowing you enjoy having them clean your space. Thank you for sharing your review! Samantha Putnam, Owner, Molly Maid of Pierce, Thurston and South King Countiesscrewpicasa W.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆My mother was very ill and passed away, leaving me behind her home that was a mess, as she wouldn’t let anyone close to her help her in the months prior to her passing. Molly Maids team did an outstanding job making the kitchen and bathrooms look as clean as ever! 100% recommend them to anyone in need for a professional detailing of their home.
Owner Response: We’re so sorry for your loss, and we’re truly honored to have been able to help during such a tough time. It’s wonderful to hear that our team was able to make the kitchen and bathrooms shine for you. Thank you for your kind words and for recommending Molly Maid! Samantha Putnam, Owner, Molly Maid of Pierce, Thurston and South King CountiesKerry K.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆SUPERIOR CLEANING OF VERY DIRTY HOME. DID EXTRA WHEN ASKED. EFFICIENT AND QUICK.
Owner Response: Kerry, we’re so glad to hear that our team was able to provide superior cleaning for your home! It’s great to know they went the extra mile and worked quickly to get everything spotless. Thank you for sharing your experience with us – we truly appreciate it! Samantha Putnam, Owner, Molly Maid of Pierce, Thurston and South King CountiesMelody S.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆They were so fast and thorough!!! Great job Ladies!!!
Owner Response: It’s nice to know that you had a great experience with our cleaning team, Melody. Thank you so much for sharing your feedback! Samantha Putnam, Owner, Molly Maid of Pierce, Thurston and South King CountiesReadySetAction C.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Had team # 10 clean the house today , did a fantastic job . We had several teams so far and they all friendly and efficient .
Owner Response: Thank you for your feedback! We’re so glad to hear that Team #10 did a fantastic job and that you’ve had such positive experiences with our teams. We truly appreciate your trust in Molly Maid and look forward to continuing to provide friendly and efficient service! Samantha Putnam, Owner, Molly Maid of Pierce, Thurston and South King CountiesTom M.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Excellent service 👍
Owner Response: We’re happy you’ve loved our cleaning services, Tom! Thank you so much for your review! Samantha Putnam, Owner, Molly Maid of Pierce, Thurston and South King CountiesTrisha H.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆I was super impressed by how detailed they were. I will definitely be using them again.
Owner Response: Trisha, thank you for your feedback! We’re glad our detailed residential cleaning made such an impression. We appreciate your trust in Molly Maid and look forward to helping again soon! Samantha Putnam, Owner, Molly Maid of Pierce, Thurston and South King CountiesAnnie W.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆The ladies are very hard workers! They are very friendly! And we count them as a huge blessing. The management is always willing to address ant concerns and fix it! Highly recommend them!
Owner Response: Thank you for your recommendation, Annie! We’re always here to provide worry-free, top-notch cleaning services, and we’re delighted you’ve been happy with our commitment to excellence. It’s such a pleasure to assist you! Samantha Putnam, Owner, Molly Maid of Pierce, Thurston and South King CountiesService You Can Trust!
Let us know how we can help you today.
Why Choose Us?
-
Backed by the Neighborly Done Right Promise®
We’ve been around over 40 years and know how to provide the best clean within your budget and schedule, and with no term contracts. With our 44-point checklist, it’s a clean you can count on. If it’s not done right, we’ll make it right.
-
Trusted and Screened Cleaning Professionals
Our employees are trained, insured and background checked for peace of mind. We are locally owned and operated.
-
Customized Cleaning
Don’t settle for a one-size-fits-all approach to cleaning. Let us create a customized cleaning plan tailored to you and your needs.
-
Easy Online Scheduling
We know you’re busy, so we make it easy to get an estimate and schedule an appointment. Book online or give us a call directly.
Molly Maid is part of the Neighborly family of home and commercial service providers.Searching through dozens of home and commercial service providers is a thing of the past. Rely on Neighborly’s national network of trusted, local service professionals for all your home and commercial service needs.
Neighborly is all you need to rememberDownload the App
Tell us where you're located
App Store
Google Play Store