Molly Maid Monterey and South Santa Clara Reviews
Real Stories, Real Results
Discover what our customers have to say about their experience with us. From insightful feedback to honest opinions, this page is a testament to our commitment to providing exceptional customer service.
4.6/5
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Judy F.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆I liked the team sent to the house. The work they did was very good. I didn’t recognize my stove/oven when they finished with it. The team was friendly, hard working.
Owner Response: Thank you so much for sharing your wonderful feedback, Judy. It’s fantastic to hear that you were pleased with the team’s work and that your stove and oven looked brand new. We’re glad you found the team to be friendly and hardworking, and we appreciate you choosing us for your cleaning needs.Roberta P.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆They are fast & efficient.
Owner Response: Thank you Roberta for leaving such a nice review. I will pass the review onto the team.Carol H.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆The gals did a great job for A first time cleaning. There was some miscommunication about how long they were going to be there. They thought they only had two hours and they needed more time. I told them that was fine. Take all the time you need. I think because of the time they thought they had, they rushed a little bit and missed a few places of dusting. Not a big thing though I’m sure they’ll do better the next time. I will definitely use them again.
Owner Response: Thank you so much for your feedback and for giving us the opportunity to clean your home. We appreciate your understanding regarding the timing and are glad to hear you were satisfied overall with the service. Your comments help us continue to improve and ensure a great experience each visit. Looking forward to seeing you again.jtnjtnify
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆The workers were responsible and they took their time while doing an awesome job. We are looking forward to having them back.
Owner Response: Thank you so much for sharing your kind words about the team’s hard work and attention to detail. It’s wonderful to know you had such a positive experience, and your feedback means a lot to everyone here.TAMMY T.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Professional, efficient and dedicated to providing a cleaner home to the consumer.
Owner Response: Thank you so much for your kind words, Tammy. We’re thrilled to hear that you found our team to be professional, efficient, and dedicated. It’s always our goal to provide excellent service and a cleaner home for our customers. Your feedback is greatly appreciated and motivates us to continue delivering the best possible experience.Frank v.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆I have been using Molly Maids Monterey /South Santa Clara for over a year now . I can’t say enough wonderful things about this service ! From the staff to the owner I am so pleased ! They are thorough and thoughtful . Living in Aptos with dogs, sand and an elderly parent , I need help! They do not disappoint . Highly recommend 😊
Owner Response: Thank you so much for your kind words, Christina! It’s truly rewarding to hear how pleased you are with our service. We always strive to be thorough and thoughtful, and it’s wonderful to know that we’re able to help make your life a bit easier in Aptos. Your recommendation means a lot to us, and we look forward to continuing to meet your cleaning needs.Robert S.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Fast and efficient. Reasonable price
Owner Response: Thank you, Robert, for your kind words. We’re delighted to hear that you found our service fast, efficient, and reasonably priced. Your feedback is greatly appreciated, and it motivates our team to continue providing excellent service.BARBARA C.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Three extremely professional workers arrived, introduced themselves, brought in their equipment and supplies. I showed them around and gave them minimal direction. With that they went to work and soon, I had a clean house. I so appreciated their professional behavior as it is the best I have experienced with any cleaning service.
Owner Response: Thank you so much for your kind words, Barbara. We’re thrilled to hear that you had such a positive experience with our team. Our staff takes great pride in providing professional and efficient service, and it’s wonderful to know that their efforts made a difference for you. We truly appreciate your feedback and look forward to continuing to meet your cleaning needs.denise g.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆They did a very thorough job
Owner Response: Thank you, Denise, for taking the time to share your feedback. We’re delighted to hear that you were pleased with the thoroughness of our service. Your satisfaction is our priority, and we appreciate your kind words.JENNIFER B.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆They did an amazing job! My house hasn’t looked this clean since I bought it 7 years ago. So happy!!!!!
Owner Response: Thank you so much, Jennifer! We’re thrilled to hear that you’re so pleased with the results. It’s wonderful to know that your home feels refreshed and clean. Your happiness is our top priority, and your kind words mean a lot to our team.K O.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Team 12 Yoali and Marleny came and cleaned my mothers home, which had not been cleaned in awhile. The home now shines! My mother is very happy with the service and plans to use them again. Thank you for helping my elderly mother.
Owner Response: Thank you so much for sharing your experience with Team 12, Yoali and Marleny. We’re delighted to hear that your mother’s home is shining and that she is pleased with the service. It’s wonderful to know that we could help make a positive difference for her.Anita W.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆On time and did a great job. Would use again.
Owner Response: Thank you, Anita, for sharing your positive experience with us! We’re thrilled to hear that you were pleased with our service and punctuality. We look forward to the opportunity to assist you again in the future.ashley l.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆We recently moved & wanted to hire a trustworthy company to do our move-out cleaning; I am so glad we went through Molly Maids! Their Monterey team 3 Maria & Araceli did such a fantastic job! I was in awe of how clean our old place was when they were done working their magic! I will absolutely recommend them & specifically Araceli & Maria in the future. Thank you so much for your hard work, ladies!!
Owner Response: Thank you so much for your kind words and for choosing Molly Maid for your move-out cleaning. We are thrilled to hear that Maria and Araceli exceeded your expectations and left your old place spotless. Your recommendation means the world to us, and we’ll be sure to pass along your compliments to the team.Jazmin A.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Fantastic and timely–Molly Maid of Monterey County did an excellent and thorough job in my home.
Michael B.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Excellent, trustworthy and reliable service.
Catherine M.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Very awesome experience. I have a small one bedroom apartment and this is the second time I have used MM. They were able to accommodate me for next day service and my apartment looks spectacular! I would highly recommend this service as they are responsive, friendly, and very thorough.
Anne M.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆The three ladies went to work quickly. When they were finished my house was sparkling clean. They were very thorough. I will recommend them to others.
Kathy W.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Team 4 was very professional and efficient. They did everything we asked of them. Money well spent!
Tony W.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Molly Maids of Monterey Salinas was responsive, professional and even came out with one day’s notice on Labor Day weekend. It was a big cleaning job, very messy move out by tenants and they did an excellent job Team of three for six hours, thank you Molly Maids!
Edward M.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆I’ve used Molly maid twice now. They do an amazing job! They leave everything clean and organized. They’ve cleaned my apartment more than I thought was possible in some areas.
Jenny S.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Pleasant demeanor quick workers
Kent N.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆they are very friendly and fast and do a good job
Cheryll V.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Thorough cleaning job throughout the house. Sanitizes high touch areas.
Charlotte M.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆The are fast and efficient. They are always cheerful and willing to do anything I ask.
Betty G.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Friendly workers, smiles, dedicated to leave with a clean house behind them.
Sally K.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Thorough and courteous
Rebecca W.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆The ladies were professional and thorough.
Kalah B.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆You seem to know what you are doing and have all the right tools.
Elane F.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆The expedience and courteousness.
Sherri F.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Love the girls, they do a great job.
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