- Hours: Mon-Fri 8AM-4PM
MOLLY MAID of Northwest Cook County proudly donates a portion of each cleaning service to The WINGS Program in an effort to help promote awareness and prevention of domestic violence. About 50% of the office space for MOLLY MAID of Northwest Cook County is dedicated to the Harvest Bible Chapel Food Pantry. The pantry is open every Saturday from 10:00 a.m. to 12:00 p.m. If you would like to donate food, the Food Pantry accepts non-perishable food items at any time. The Food Pantry drop slot is located in the front lobby of the church near the south entrance doors. These items are collected and utilized on a weekly basis. Our trusted cleaning team also supports the Debra Gelfand Fund, which provides food and clothing for underprivileged children.
Still have some questions about hiring a professional cleaning company for your home? Here are helpful answers to some of the most frequently asked questions.
Will I have the same cleaning staff each time?
Yes. You can expect the same staff when you sign up for ongoing services.
Does your cleaning staff speak English?
Most of our cleaning teams are Hispanic and have at least one team member who understands housekeeping terms. We translate all special cleaning instructions into Spanish daily so our teams review your cleaning instructions in their native language to make sure they understand your requirements. In addition, we have two bi-lingual employees available daily to assist you.
Do you have employee turnover?
Only 20% of our cleaning staff has less than 1 year with us. Over 60% of our cleaning staff has been with us for more than 5 years. 6 of our 24 cleaners have been employed with us for more than 10 years.
“The cleaning team made my life so much easier! We were having a graduation party the next day and they are amazing. They were so kind and completely thorough.”- Linda
“I love that I can spend more time with my husband, children, and family, and less time stressing over getting my house clean.”- Shelley
“I loved coming home to a clean, fresh smelling home and being able to relax and spend time with my family instead of worrying about cobwebs. Thank you so much!”- Sara
“Your company goes above and beyond what we expect and the employees are very very nice!”- Jodi
What does our 24-Hour Clean Warranty mean for you? It means that if you’re not satisfied with any area we have cleaned, you can call us within 24 hours and we’ll come back to clean it again, at no additional cost.
For over 35 years, customers have welcomed the trusted cleaning professionals from locally owned and operated Molly Maid businesses into their homes. Now more than ever, we want to reassure you that our teams strictly adhere to CDC sanitization guidelines. We follow cleaning processes and procedures that are designed to help create a cleaner and healthier environment for you and your family. And, our professional-grade product line up includes cleaners that meet the EPA's criteria for use against the Coronavirus, as well as other germs that may be lurking in your home. We’ve provided cleaning services to over a million customers, and want you to know that you can continue to rely on us to go above and beyond to provide you with a worry-free, top-notch cleaning service every time.
Taking care of homes and those in them is what we do best. We firmly believe a healthy home is a clean home!