Customer Reviews & Testimonials From Sonoma & Napa Counties
Real Stories, Real Results
Discover what our customers have to say about their experience with us. From insightful feedback to honest opinions, this page is a testament to our commitment to providing exceptional customer service.
4.8/5
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Jane H.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆The three employees who came arrived promptly and did an excellent job leaving my house sparkling!
Mike W.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆I’m very happy with my girls, they feel like family
Owner Response: Mike, Thank you for your kind words! We’re glad to hear that our maids are like family to you. What a wonderful compliment! It is quite rewarding for our maids to hear how much our visits mean to you. We strive for great results, and it’s rewarding to know you are satisfied. Molly Maid of Sonoma and Napa Counties appreciates your feedback!Lizzy C.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆A wonderful experience and such a clean home !
Owner Response: Thank you Lizzy for your 5 star review. Everyone at Molly Maid of Sonoma and Napa Counties cannot thank you enough for sharing your experience with our home cleaning services. We hope to see you again soon.D B.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆The two ladies worked really hard for two and a half hours and did an awesome job. Looking forward to them coming back next month.
Owner Response: Thank you for the 5 star review! We are thrilled that your experience was ‘awesome’. Our Maids work hard to make every experience wonderful and every one of our teams truly do enjoy the jobs they have. Thank you for recognizing your team and we look forward to seeing you again.Vanessa M.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆I highly recommend Molly Maid services, they were extremely professional. I had an initial cleaning and was so happy with the results I’ve signed up for a regular cleaning service!!
Owner Response: Thank you Vanessa for your generous review. We could not be happier knowing that your experience with us was positive. Our Maids do enjoy hearing that their work is appreciated. Everyone at Molly Maid of Sonoma and Napa Counties is looking forward to keeping that sparkle in your home.Janet M.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Very nice ladies. On time. Professional. Excellent service.
Owner Response: Janet, Thank you for your kind words! We’re glad to hear you were satisfied with our services and enjoyed the team who serviced your home. We strive for great results, and it’s rewarding to know that we met your expectations. Molly Maid of Sonoma and Napa Counties appreciates your feedback and hope to work with you again in the future!Nadene D.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Great work!
Owner Response: Thank you Nadine for your 5 star review. We cannot thank you enough for sharing your satisfaction with our home cleaning services. We are very proud of our teams and hope we can service you again in the future.Elyse M.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Just had our first cleaning, as we prepare for the arrival of our baby. We live in a pretty small 2 bedroom apartment, and 2 cleaners came. The cleaning took about 3 hours. We were very happy with the end result. Both cleaners communicated with us throughout and had us check everything before they left. It was overall a great experience, from scheduling to the end result.
Owner Response: Elyse, Thank you for your kind words! We’re glad to hear you found our scheduling easy and our team pleasant. We strive for great results, and it’s rewarding to know you were satisfied. Molly Maid of Sonoma and Napa Counties appreciates your feedback and hope to work with you again in the future!Lauren H.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆I have been using Molly Maids for almost 1 years. Every experience has been wonderful. They are professional thorough and friendly. At 1 point we had 3 dogs one that was sick and needed to be in bed. They accommodated her cleaned her room first so she could get back to her area. Always nice to have a super clean house. Thanks
Owner Response: That’s wonderful to hear Lauren! Our House Cleaning Professionals are proud of the effort they give every day. We appreciate your shout out and we hope your furry baby has fully recovered. Thank you for trusting Molly Maid of Sonoma and Napa Counties in your home.Teri W.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆My husband and I are very pleased with the wonderful experience with Molly Maid. The two ladies were very nice and and seemed to really enjoy their work. They did a wonderful job of cleaning our entire home and it smells wonderful and clean.
Owner Response: Thank you Teri for the 5 star review. We are thrilled that your experience was ‘wonderful’. Our Maids work hard to make every experience wonderful and every one of our teams truly do enjoy the jobs they have. Thank you for recognizing them. Now that your home has been deep cleaned, you can now enjoy ongoing maintenance cleaning services at a reduced rate. Just give Molly Maid of Sonoma and Napa Counties a call at 707-769-0770 and we can provide you with maintenance rates if you are interested.Shelly E.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Molly made has been awesome. I just love them the work that they do is great and their friendly and personable and just really pleasant people to talk to and to deal with. I really enjoy them.
Owner Response: Thank you for your five-star rating! We appreciate your support and are thrilled to have you as a customer. If you have any feedback or suggestions in the future, please feel free to share. We look forward to serving you again!Marilyn R.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆The cleaners are excellent – very professional, efficient, thorough. The company is very accommodating as well
Owner Response: Thank you Marilyn for your 5 star review! Our goal at Molly Maid of Sonoma and Napa Counties is to make every customer’s experience the best it can be. We are so excited to hear that our Maids met your expectations. We also want to thank you for trusting us in your home.Diane E.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Great detailed work!
Owner Response: Thank you Diane for your 5 star review. Molly Maid of Sonoma and Napa Counties cannot thank you enough for your patronage and for sharing your satisfaction with our home cleaning services.Chris C.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Pre-communication with Karen was clear with e-mail follow up and written estimates. The cleaners showed up on time. They worked thoroughly and efficiently as a team.
Owner Response: Thank you Chris for your 5 star review. Molly Maid of Sonoma and Napa Counties cannot thank you enough for sharing your satisfaction with our home cleaning services. We look forward to keeping your home sparkling clean on an ongoing basis. You are always welcome to call us if you need anything extra. 707-769-0770.Michael W.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Molly Maid provides exceptional service! The team that routinely cleans my home is always professional, friendly, thorough, and fast. I am so grateful for the quality and care put into making my home a beautiful, peaceful sanctuary.
Owner Response: Thank you Amy for your wonderful feedback. It’s a pleasure to have customers like you who appreciate the hard work of our Maids. We are very fortunate to have such dedicated and loyal teams and we thank you for recognizing them. Thank you for allowing Molly Maid of Sonoma and Napa Counties to serve you! Your kind words really do go a long way.Jenee R.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆The ladies were Amazing!!!! The deep clean was top tier, customer service was as well. My bathroom looked amazing.
Owner Response: Janai, Everyone at Molly Maid of Sonoma and Napa Counties truly appreciates your nice comments. Our goal is to make every house cleaning experience with our company the best we can be. Our Maids take pride in the work they do and it is very rewarding to receive feedback such as yours. Thank you very much for the 5 star review.Sydney J.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Fast, efficient, thorough and friendly service. Thank you!
Owner Response: Sydney, Thank you for your kind words! We’re glad to hear that our team was fast, efficient, thorough and friendly!. We strive for great results, and it’s rewarding to know you were satisfied. We appreciate your feedback Call us again if you need any help in the future at 707-769-0770.Jessica B.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Amazing! Our house has not been this clean since we moved in. And the two cleaners were not just thorough but also very nice.
Owner Response: Jessica, thank you very much for your 5 star review. Molly Maid of Sonoma and Napa Counties was thrilled to hear that our maids met your expectations. We are here for you if you need any more house cleaning services, just give us a call at 707-769-0770. Also note that our rates are reduced if you choose to have ongoing services. Thank you againJohn W.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Showed up on time, worked dilagently, and did a great job.
Owner Response: John, thank you very much for your 5 star review. Molly Maid of Sonoma and Napa Counties was thrilled to hear that our maids met your expectations. We are here for you if you need any more house cleaning services, just give us a call at 707-769-0770. Also note that our rates are reduced if you choose to have ongoing services. Thank you againWilliam D.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆The team does an excellent job every time they come to our house .
Owner Response: Thank you Donna for the kind review. Molly Maid of Sonoma and Napa Counties appreciates your feedback. We are tickled pink to hear you are pleased with our house cleaning services.Diana
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆I was very pleased with the work the cleaners did at my home. I will definitely use this service again.
Owner Response: Diana, thank you very much for your 5 star review. Molly Maid of Sonoma and Napa Counties was thrilled to hear that you are pleased with our work! We are here for you if you need any more house cleaning services, just give us a call at 707-769-0770. Also note that our rates are reduced if you choose to have ongoing services. Thank you again!Barbara L.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Loved the options available. The Merry Maids were friendly, thorough and did a great job.
Owner Response: Thank you Barbara for the 5 star review. We are so happy that Molly Maid of Sonoma and Napa Counties was able to tailor your cleaning needs to a plan that best fits your needs. We do realize that ‘one size fits all’ is not what everyone needs so we enjoy working with our clients to find the best solution for them. We are thrilled that we have met your cleaning needs.Behrouz Y.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Did a great job of deep cleaning, got the house back to a maintainable status. The ongoing service thereafter has done a great job in keeping my house clean and maintaining it in a good shape.
Owner Response: Behrouz, Thank you for your review. We believe that business is all about people and the greatest compliments we can receive are those that highlight the commitment of our staff to deliver the best possible house cleaning service. From everyone at Molly Maid of Sonoma and Napa Counties, we thank you.Gina O.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Our team did a fantastic job! We live in a rural-ish area and every spring we have the field disked and the winter weeds whacked. Needless to say, the entire house gets extremely dusty. Dust everywhere! After our cleaning, there wasn’t a speck of dust anywhere. Our windows were spotless, in fact everything was spotless! We were super impressed with the job done by these professionals. Highly recommend!
Owner Response: Gina, Everyone at Molly Maid of Sonoma and Napa Counties truly appreciate your nice comments. Our goal is to make every house cleaning experience with our company the best we can be. Our Maids take pride in the work they do and it is very rewarding to receive feedback such as yours. Thank you very much for the 5 star review.Robert A.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Our home is like a hotel. Great cleaning!
Owner Response: Robert, Thank you for your kind words! We’re glad to hear you found your home looking like a hotel! We strive for great results, and it’s rewarding to know that we met your expectations. Molly Maid of Sonoma and Napa Counties appreciates your feedback. Call us at 707-769-0770 if you need any services again in the future!Donna P.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆These young ladies are wonderful. They do spectacular work and leave my house sparkling!
Owner Response: Thank you Donna for the kind review. Molly Maid of Sonoma and Napa Counties appreciates your feedback. So happy to hear you are pleased with the cleaning. You put a smile on the faces of the Maids. Kind words are what everyone appreciatesOzlem E.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Great customer skills, honest, following instructions, professional, well organized, efficient, detail oriented.
Owner Response: Ozlem, Thank you for your kind words! We’re glad to hear you found our team pleasant and skilled. We strive for great results, and it’s rewarding to know you were satisfied. Molly Maid of Sonoma and Napa Counties appreciates your feedback and look forward to serving you again!Gundoor 1.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Very happy that they were able to accommodate my last minute request for service. Then, the cleaning team did an amazing job! Especially with all of my blinds. Lastly the customer support and follow through with their office was superb! I recommend them to everyone!
Owner Response: Thank you for your kind words! We’re glad to hear you found our scheduling easy and our team pleasant and skilled. We strive for great results, and it’s rewarding to know you were satisfied. Molly Maid of Sonoma and Napa Counties appreciates your feedback and hope to work with you again in the future!CurtBro4
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆It service went smoothly. They showed up and got right to work. I left for a bit and when I came back the place was spotless. It was a “move out” cleaning and I’m very happy with results.
Owner Response: Molly Maid of Sonoma and Napa Counties is thrilled to hear that you are happy with our service. We know how stressful moving is so we are truly happy to know we helped to make it a bit smoother for you. Our Maids always love to hear great feedback for their dedication and hard work. Thank you so much!Judith K.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Easy to schedule. Skilled, hard working, and pleasant workers. Good results.
Owner Response: Thank you for your kind words! We’re glad to hear you found our scheduling easy and our team pleasant and skilled. We strive for great results, and it’s rewarding to know you were satisfied. We appreciate your feedback and look forward to serving you again!Service You Can Trust!
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