Molly Maid Bloomington Normal Reviews
Real Stories, Real Results
Discover what our customers have to say about their experience with us. From insightful feedback to honest opinions, this page is a testament to our commitment to providing exceptional customer service.
4.9/5
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Eddie D.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Friendly,professional. Excellent as always.
Gregory E.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆We’ve always been very pleased with the Molly Maids organization … from those who answer the phone (and answer a myriad of questions) to everyone who has performed the cleaning itself … they were always on time did a great job!
Renee G.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆This was our first experience with a cleaning company. We couldn’t have been more impressed. The communication from the office to get us scheduled and discuss our preferences was great. Tim, the owner, is amazing and hands-on. The first visit from the cleaning crew exceeded expectations. They were very friendly but got right to work. I enjoyed how I could chat a few times briefly to get to know them a bit while they worked. Our home was so clean and smelled amazing! We highly recommend them.
k f.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆This was the first time the team was here. So, they did not know my house. They did a great job. And tonight I can relax.
Dianne C.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Reliable. High quality. Trustworthy. Meet special requests. Immediately responsive.
Gaye A.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Timely and we have been happy with their cleaning.
Kevin F.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Staff is friendly and does a great job.
Owner Response: Hi Kevin – Thanks for the years of business. We appreciate you.Cathy F.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Great service, awesome experience.
Owner Response: Thanks Cathy 😊Molly K.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆We have been customers of Molly Maids for several years. They are exceptional. They work extremely hard. It is amazing how much they clean in a relatively short time. It sure feels good to have everything spotless when they are finished. Everyone we have interacted with over the years (not just the cleaning staff but also their office staff) has been professional. They are warm and personable too. Just good people. They are very affordable too. We get a lot for our money with Molly Maids.
Owner Response: Thank you so much! It’s been our pleasure assisting with the Kistner household over the years. 😊😊 -TimAllie W.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆We’ve had Molly Maids come every other week for the past couple years and they’ve always done a great job! They are flexible and we choose which rooms need to be cleaned with each visit. They are friendly and work quickly. I always love coming back home from work on the days they’ve cleaned to a spotless house!
Owner Response: Thanks Allie! Very kind words. It’s been our pleasure. -TimSue F.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆These girls were excellent. Our house has never been cleaned so thoroughly!
Owner Response: Thank you! Thank you! Thank you! So nice to hear.Jenn R.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Molly maid cleans for my mother and does such a great job doing things she’s unable to keep up on. The cleaners are kind and do sweet to her. They take a huge burden off my shoulders as her daughter/caregiver
Owner Response: Thanks so much Jenn! Our pleasure to help out! – TimCheryl H.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆These gals are great. They are friendly and do a great job.
Owner Response: Thanks Cheryl! We appreicate you! – TimAndrew C.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆We were looking for a move out clean. They were able to work us in on short notice and did such a thorough job. It was easy to communicate with the manager and stay up to date on where things were at, and they even took time to care about our specific requests.
Owner Response: Thanks so much. Our pleasure to help out. – TimEd S.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Great service. Always timely and flexible with service.
Owner Response: Thanks Ed! We appreciate the business from you and mom.Carly S.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆I love cleaning day – my house always looks and smells so good! Molly Maid is very courteous and efficient. A really good value!
Owner Response: Wow! Really love your kind words. Thanks so much. – TimRon D.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆We’ve had Molly Maid for some time. They’re the best! They also clean my two daughters homes.
Owner Response: Thanks to you for letting us help out over the years. – TimRosemary D.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆I’ve been with the company for 17 years and gone through several teams. I love the fact that I can always depend on them.
Owner Response: Thanks so much Rosemary! You’re one of our favorites! 😊L N.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Great service! Very courteous & friendly!
Owner Response: Thank youKathy P.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆We have been clients of Molly Mods for years. Professional and always a pleasure to come home to a clean house after a long day at work! 😀
Owner Response: Thanks Kathy! Out pleasure. – TimmySean B.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆10/10. Molly Maids hands down, best decision you will make if looking for some help maintaining and cleaning your home. We have utilized Molly Maids services for just over two years now and will continue as long as we live in the area. Give them and try and make the decision for yourself!
Owner Response: Thanks so much Sean!Kim T.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆I had Molly Maids for the first time and was very happy with the cleaning that they did. I came home and it was very nice and smelled clean.
Owner Response: Thanks KimKathy N.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆The staff are always friendly. Molly Maid has allowed me to customize the services I receive on a rotating basis. It’s wonderful coming home to a fresh scent in the air, telling me that my home is clean.
Owner Response: Thanks so much for the kind words Kathy!Li Z.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆I started using Molly Maid service three months ago. I’m satisfied with their work: fast, efficient, and good quality work. I also like the communication and flexibility. When I needed to change the date, it’s arranged immediately.
Elaine B.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Courtney & Renee did a wonderful job!
Owner Response: Thanks so much Elaine. 😊Steve V.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Molly Maid’s Courtney and Liz have provided great service cleaning my home monthly for several years. I look forward to having Courtney and Liz keeping my home “super-clean” each month! I have recommended Molly Maid to several of my friends … And, I will continue to recommend Molly Maid!
Owner Response: Thank you so much Steve. – TimBrian R.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Molly Maids is the only monthly bill I don’t complain about. Thank you!
Owner Response: Thank you Rubey. Home of one of our favorite fur friend … Maverick. 👊👍Macy B.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆They do a wonderful job cleaning my house. We were very impressed and look forward to when they come back to make it clean again.
Owner Response: Thanks so much Macy! – TimJoy S.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆My team of 3+ one showed up . They rapidly among themselves decided which person was going to work on what. It seemed like my bathroom was especially well done. Good job.
Michael R.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Always so nice and quick at getting the job done
Owner Response: Thanks Amy! 😊 It’s been our pleasureService You Can Trust!
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We’ve been around over 40 years and know how to provide the best clean within your budget and schedule, and with no term contracts. With our 44-point checklist, it’s a clean you can count on. If it’s not done right, we’ll make it right.
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Our employees are trained, insured and background checked for peace of mind. We are locally owned and operated.
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Don’t settle for a one-size-fits-all approach to cleaning. Let us create a customized cleaning plan tailored to you and your needs.
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