Molly Maid SE Lake & NE Cook Counties Reviews
Real Stories, Real Results
Discover what our customers have to say about their experience with us. From insightful feedback to honest opinions, this page is a testament to our commitment to providing exceptional customer service.
4.8/5
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Kevin E.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆The staff did excellent work and was very efficient. We have used other cleaning services in the past and this was the hardest working group we have seen. We look forward to using them regularly in the future.
Owner Response: Kevin, Thank you so much for your wonderful feedback! We’re delighted to hear that you found our staff to be efficient and hard-working. It’s great to know that our house cleaning services stood out to you compared to your previous experiences. We look forward to providing you with our maid service regularly and ensuring your home stays sparkling clean! Best, Molly Maid of SE Lake & NE Cook CountiesBrian B.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Team #6 – Chelly, Vicky, and recent addition Mariela are out of the park! We have had other teams here who were adequate, but these girls are fantastic! They are always so friendly and pleasant, you can actually *feel* it when they arrive. They chat and joke, but still manage to do a fantastic job every time! I highly recommend them, specifically. Unless you want them every other Monday, because I’ll fight you for them. 😉😆
Owner Response: Brian, Thank you so much for your wonderful feedback! We’re delighted to hear that Team #6, including Chelly, Vicky, and Mariela, have made such a positive impression with their friendly demeanor and exceptional house cleaning services. It’s fantastic to know you enjoy their company as much as their work! We truly appreciate your recommendation and sense of humor—rest assured, we’ll do our best to keep the team available for your future cleanings. It’s always our goal to provide top-notch maid service that brings joy to our clients. Thanks again for taking the time to share your experience! Best, Molly Maid of SE Lake & NE Cook CountiesVicki P.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Shelly & Vicky, team #6 did a great job! Very pleasant and efficient women.
Owner Response: Vicki, Thank you so much for your kind words! We’re delighted to hear that Shelly and Vicky from team #6 provided you with pleasant and efficient house cleaning services. Your satisfaction means the world to us, and we appreciate the trust you’ve placed in our maid service. We look forward to serving you again soon! Best, Molly Maid of SE Lake & NE Cook CountiesVivian S.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆I recommend Molly Maids for housecleaning. Their teamdo good work and the administration is responsive and easy to work with. Team #6 has been a pleasure to work with. They are pleasant, prompt and dedicated to their work. I have only praises for team #6 and its leaders, Chelly.
Owner Response: Vivian, Thank you so much for your wonderful recommendation! We’re delighted to hear that you’ve had a great experience with our house cleaning services. Team #6 truly shines, and we’re proud to have them on our roster. It’s fantastic to know that Chelly and the team have made such a positive impression with their pleasant and dedicated service. We appreciate your kind words and support for our maid service. If there’s anything more we can do for you, please don’t hesitate to reach out! Best, Molly Maid of SE Lake & NE Cook Countiesgjfriend
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Team Four has cleaned my house for a number of years. They continue to do a great job. They are always concerned about my satisfaction and will frequently ask me if I’m happy with one thing or another. I appreciate their concern for doing good work. And I know I can always count on them. The office is always very responsive to my scheduling needs which periodically change.
Owner Response: Thank you for your kind review Gary, we are thankful to have you as our customer. Team greatly appreciates the feedback as it motivates them to continue doing a great job. We are pleased to know that our team is making a difference in your home but more than anything that you value their hard work.Anne B.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Molly Maid’s Team 2, Janneth and Verenice, cleaned my condo recently and – wow! – left everything literally sparkling. They were quick, efficient and friendly. Thanks, ladies!
Owner Response: Anne, Thank you for your wonderful review! We’re delighted to hear that Janneth and Verenice provided you with such outstanding house cleaning services. Their dedication to ensuring your condo was left sparkling shows the commitment we have to our clients’ satisfaction. We appreciate your kind words about their efficiency and friendliness. It makes us proud to have such a fantastic team delivering the best in maid service. Thanks again for choosing Molly Maid of SE Lake & NE Cook Counties! Best, Molly Maid of SE Lake & NE Cook CountiesNancy M.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆This is a late review because I was having a problem with my phone and was unable to access the QR Code. I want to report that on 7/23 Team 4 with Lupe, Amberly and Beatriz did an excellent job. We are very pleased with Molly Maids. Nancy Montana Robert Drell
Owner Response: Nancy, Thank you so much for taking the time to share your experience! We’re delighted to hear that Team 4, with Lupe, Amberly, and Beatriz, provided you with excellent house cleaning services. Our team works hard to ensure that every visit meets our clients’ expectations, and it’s wonderful to know we succeeded with yours. If there’s anything else we can assist you with in the future, don’t hesitate to reach out. We appreciate your support and look forward to servicing you again! Best, Molly Maid of SE Lake & NE Cook CountiesBrittany B.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆They were all very nice and made my place look spectacular. I couldn’t believe the difference! It’s like I was in a new apartment.
Owner Response: Brittany, Thank you so much for your wonderful review! We truly appreciate your kind words about our team and are delighted to hear that our house cleaning services made such a significant difference in your space. It’s rewarding to know that you felt like you were in a new apartment! We look forward to continuing to provide you with exceptional cleaning services. Best, Molly Maid of SE Lake & NE Cook CountiesAmy S.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Team #8 Erika and Ariana were amazing. Showed up right on time and just attacked my house. I was incredibly impressed. This was my first time using a service and now I want them to come over regularly.
Owner Response: Amy, Thank you for your wonderful feedback! We’re so pleased to hear that Erika and Ariana made such a positive impression during your first experience with our house cleaning services. It’s great to know they tackled your cleaning needs with such enthusiasm and efficiency. We look forward to seeing you again soon, and we’d be happy to schedule regular visits to keep your home sparkling clean! Best, Molly Maid of SE Lake & NE Cook Countiescel b.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆I was recommended Molly Maid by a friend of mine and I’m so glad I took their advice. Molly Maid of Northbrook was thorough, efficient, and friendly. Their team did a fantastic job cleaning and we will be using them in the future.
Owner Response: Cel, Thank you so much for your wonderful review! We’re delighted to hear that you were pleased with our house cleaning services and that our team was thorough, efficient, and friendly. It’s always great to know our efforts are appreciated, and we’re grateful for your recommendation from a friend. We look forward to providing you with our cleaning services again in the future! Warm regards, Molly Maid of SE Lake & NE Cook CountiesBeri F.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Team 7 Maria and Andi did a great job in our condo today. Feels so clean dust free. Highly recommend team 7. Been using Molly Maid for years.
Owner Response: Hi Beri, We’re overjoyed to hear about your positive experience with Team 7! It’s fantastic to know that your condo feels clean and dust-free. Thank you for recommending Team 7, and for trusting Molly Maid for years. We truly appreciate your loyalty! Looking forward to many more years of providing you with excellent service – KYAndrew W.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Team #8 did a great job, our house was very neglected and needed a deep clean. Quite happy.
Owner Response: Andrew, Thank you so much for your kind words! We’re delighted to hear that Team #8 provided you with the deep cleaning your home needed. It’s wonderful to know that you’re happy with our house cleaning services. We truly appreciate your trust in our maid service, and we’re here whenever you need us again. Best, Molly Maid of SE Lake & NE Cook CountiesAlan G.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆5 stars! Team 5 (Diana, Mary, and Beth) did a first class job on our apartment that desperately needed it!
Owner Response: Alan, Thank you for your wonderful feedback! We’re so pleased to hear that Team 5—Diana, Mary, and Beth—provided first-class house cleaning services for your apartment. It’s always our goal to leave our clients satisfied, especially when their homes need a little extra attention. We appreciate your support and look forward to serving you again with our cleaning services! Best, Molly Maid of SE Lake & NE Cook CountiesValentin L.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Just want to give a shout out to Adriana and Yulia a who stopped by to clean my condo yesterday. They’ve done a great job and I want to recognize their effort. Thank you very much!!!
Owner Response: Valentin, Thank you so much for taking the time to share your experience! We’re delighted to hear that Adriana and Yulia provided excellent house cleaning services for your condo. They truly appreciate the recognition and are dedicated to delivering outstanding results. We’re grateful for your support and look forward to assisting you with our cleaning services again soon! Best, Molly Maid of SE Lake & NE Cook CountiesMeryl W.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Team 5 cleaned for us last week and they were awesome. They were on time, efficient, and the house hasn’t looked this good in a long time! We’re looking forward to our regular cleanings!
Owner Response: Meryl, Thank you for your wonderful review! We’re so pleased to hear that Team 5 provided you with fantastic house cleaning services. It’s great to know that you were impressed with their punctuality and efficiency. We’re excited to keep your home looking its best with our regular maid service! Looking forward to seeing you again soon! Molly Maid of SE Lake & NE Cook CountiesHeather T.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆I have used this cleaning service for a few years and have been very pleased with the job they have done. They are flexible with scheduling to meet my needs, they arrive on time, they work efficiently, they follow instructions I may leave and they don’t leave anything not finished. Recommend this company for cleaning needs.
Owner Response: Heather, Thank you so much for your wonderful feedback! We’re delighted to hear that you have been pleased with our house cleaning services over the years. It’s great to know that our flexibility and attention to detail have made a positive impact on your experience. Your recommendations mean the world to us. We look forward to continuing to meet your cleaning needs! Warm regards, Molly Maid of SE Lake & NE Cook Countiesvia Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆The Molly Maids came to my assistance even when I failed to confirm my job. Everyone was generous with their time, curteous and polite on top of doing an excellent job! I can highly recommend recommend this service.
Owner Response: Carol, Thank you so much for your thoughtful review! We’re pleased to hear that our team was able to assist you despite the last-minute circumstances. Our goal is to provide exceptional house cleaning services with kindness and professionalism, and it’s wonderful to know that we hit the mark for you. We truly appreciate your recommendation and look forward to serving you again in the future! Best, Molly Maid of SE Lake & NE Cook CountiesMax R.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆They were very efficient and thorough, will definitely use again! We had team #7, Maria, Ana, and Bety. Thank you!
Owner Response: Max, Thank you so much for your kind words! We’re delighted to hear that our house cleaning services met your expectations and that our team #7, Maria, Ana, and Bety, provided efficient and thorough service. It’s always our goal to ensure our clients are satisfied and we look forward to the opportunity to serve you again! Thanks for choosing us for your cleaning services! Best, Molly Maid of SE Lake & NE Cook CountiesKeith K.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆They came to an untidy and dirty house and now it looks spotless and beautiful Thank you Chelly and Vicky form Team #6 of Molly Maid!
Owner Response: Keith, Thank you for your wonderful review! We’re so happy to hear that Chelly and Vicky from Team #6 transformed your home into a spotless and beautiful space. It’s always our goal to provide top-notch house cleaning services that leave our clients feeling satisfied and proud of their living environment. If there’s anything else we can do for you, please don’t hesitate to reach out. We appreciate your trust in our maid service! Best, Molly Maid of SE Lake & NE Cook CountiesCathy R.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆We had Iridian and Andy from Team 12 clean our house. They worked really hard and efficiently and did a GREAT job. Our house looks really nice and it was a pleasure to have them clean our house for us!
Owner Response: Cathy, Thank you for your wonderful feedback! We’re delighted to hear that Iridian and Andy from Team 12 did such a fantastic job with your house cleaning services. It’s always our goal to provide efficient and thorough cleaning, and we’re thrilled that your home looks great! We appreciate your kind words and the opportunity to serve you. Best regards, Molly Maid of SE Lake & NE Cook CountiesIan R.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Very professional and nice. Did a great job, and very good pricing!
Owner Response: Ian, Thank you so much for your wonderful review! We are delighted to hear that you found our house cleaning services to be professional and that you were pleased with the pricing. Our team takes great pride in providing top-notch cleaning services, and it’s always motivating to receive such positive feedback. We look forward to serving you again! Best, Molly Maid of SE Lake & NE Cook CountiesDiana D.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆This was my first time trying Molly Maid, and I had a good experience with Team 2 – Janneth and Verenice. They were polite, worked efficiently, and got the job done well. The house looked clean and fresh afterward. I appreciated their help and would consider using the service again.
Owner Response: Marcela, Thank you for taking the time to share your wonderful experience with us! We’re delighted to hear that Janneth and Verenice from Team 2 provided you with efficient and polite house cleaning services. It’s fantastic to know that your home looks clean and fresh after their visit. We truly appreciate your feedback and look forward to the opportunity to assist you again with our maid service. Best, Molly Maid of SE Lake & NE Cook CountiesEmily R.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Great service and result!
Owner Response: Emily, Thank you so much for your wonderful feedback! We’re delighted to hear that you enjoyed our house cleaning services and that you’re pleased with the results. Our team takes pride in delivering exceptional cleaning services, and your satisfaction means the world to us. We look forward to serving you again soon! Best, Molly Maid of SE Lake & NE Cook CountiesJennifer L.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Team 10 did a great job today and deserve recognition for their professionalism and conscientiousness. They’d been here before, knew the house, and went about cleaning top to bottom. Past reviews for other team(s) below too! Team 7 Update! Maria A and Maricela have came this week for monthly cleaning which they completed so efficiently and well it made our day!
Owner Response: Thank you for taking the time to review us. Your 5 star review renews our confidence and drive to maintain excellence for you and all our customers. House cleaning is a difficult task and more so during Covid. But hearing from you means the world to us.Victoria M.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆I recently hired Molly Maid for a cleaning of my home, and I’m very happy with the service. Team 4—Lupe, Amber, and Katerine—did a fantastic job. They were punctual, professional, and paid great attention to detail, leaving everything clean and organized. The booking process was simple, and the communication was clear and friendly. I appreciated how respectful the team was with my home and how efficient they were with their time. If you’re looking for reliable and thorough cleaning services, I definitely recommend Molly Maid, especially Team 4. I’ll be happy to have them back again!
Owner Response: Victoria, Thank you so much for your kind words about your recent experience with our house cleaning services! We’re delighted to hear that Team 4—Lupe, Amber, and Katerine—made such a positive impression through their punctuality, professionalism, and attention to detail. It’s wonderful to know that you found the booking process simple and communication friendly. We strive to provide an efficient and respectful maid service that meets our clients’ needs, and your feedback truly validates our efforts. We can’t wait to welcome you back for your next cleaning service! Warm regards, Molly Maid of SE Lake & NE Cook CountiesCorrine C.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Diana and Mary came to clean our house today and they did a fantastic job. They paid attention to so many details, would highly recommend
Owner Response: Corrine, Thank you so much for your kind words! We are delighted to hear that Diana and Mary provided you with fantastic house cleaning services and paid attention to the details that matter most. Your recommendation means a lot to us, and we truly appreciate your support. We look forward to assisting you again with our maid service in the future! Best, Molly Maid of SE Lake & NE Cook CountiesShwan S.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Lupe and Amberly did an amazing job with our home. They went above and beyond on the cleaning and ensuring everything was done to my liking. Would highly recommend them to anyone
Owner Response: Shwan, Thank you so much for your kind words! We’re delighted to hear that Lupe and Amberly exceeded your expectations with our house cleaning services. Our team always strives to go above and beyond for our clients, and it’s wonderful to know that you appreciated their hard work. We truly value your recommendation and look forward to serving you again in the future! Best, Molly Maid of SE Lake & NE Cook CountiesLeilei X.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆I have had team#9 cleaning my house today. What an incredibly wonderful cleaning experiences I have had for the past years!! Team members were Elena, Katerin and Chelly. All of them were extremely professional, polite, hard working, and efficient in cleaning. Ladies are super skillful in what they do and made sure they did not miss any spot of the house. I have also used Molly Maid service years ago, which wasn’t a satisfying experience then. I am so glad to have rechosen MM all over again. Based on today’s experience, I am definitely looking forward to their next visit!
Owner Response: Leilei, Thank you so much for your wonderful review! We are delighted to hear that your experience with Team #9, consisting of Elena, Katerin, and Chelly, has been incredibly positive. Our team takes great pride in providing top-notch house cleaning services and ensuring every detail is covered, so it’s fantastic to know they made such an impression. We understand that your previous experience with our maid service did not meet your expectations, so we’re especially grateful that you chose to give us another chance. Your satisfaction means the world to us, and we can’t wait to welcome you back for your next cleaning! Warm regards, Molly Maid of SE Lake & NE Cook CountiesTerri M.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Came at a moment’s notice. I found the quality of cleaning exceptional. Took care of more than expected such as all the blinds and ceiling fans. Would hire again.
Owner Response: Terri, Thank you so much for your wonderful review! We are delighted to hear that you found our house cleaning services exceptional and that our team went above and beyond to tackle those extra tasks like the blinds and ceiling fans. It’s our goal to provide thorough and reliable maid service, and your feedback truly motivates us to keep up the great work. We look forward to the opportunity to serve you again! Best, Molly Maid of SE Lake & NE Cook CountiesConnie K.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Team four, Lupe and Amberly cleaned my home for the first time today. They did an excellent job on a very dirty kitchen and I look forward to future visits.
Owner Response: Connie, Thank you so much for your wonderful review! We are delighted to hear that Lupe and Amberly did an excellent job on your kitchen during their first visit. It’s always our goal to provide top-notch house cleaning services, and we appreciate your trust in our maid service. We look forward to seeing you again soon! Best regards, Molly Maid of SE Lake & NE Cook CountiesService You Can Trust!
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