Reviews Of Molly Maid’s House Cleaning Services In Glen Allen, VA
Real Stories, Real Results
Discover what our customers have to say about their experience with us. From insightful feedback to honest opinions, this page is a testament to our commitment to providing exceptional customer service.
4.7/5
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John E.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Team 3 Victoria and Beth always do a wonderful job in my home. I highly recommend Molly maid. Amazing service.
Owner Response: Thank you so much for sharing your kind words about Victoria, Beth, and the service you’ve received. It’s truly appreciated to hear that you’re happy with the work Team 3 provides and that you would recommend MOLLY MAID. Your feedback means a lot to us.Mr. F.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆I have two dogs that shed 24/7, so molly maid is a must have. Beth, Victoria, and Amy in Team 3 really went above and beyond to breathe new life in the house. sometimes you dont really understand how different the house will look after a good cleaning, and Molly Maid delivers every time.
Owner Response: Thank you very much for the positive feedback! Beth, Victoria and Amy work hard to ensure their customers are happy – and your dogs too! Thank you for your loyalty and taking the time out to share your great results!Megan J.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆We love Molly Maid. Team 6 comes every other week and leave the house clean and smelling great. They always do a great job! Highly recommend.
Owner Response: We are so excited that you are happy with your service! We will proudly share your feedback with Team 6! We thank you for being a loyal customer Ms. Johnson!Tori W.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Team #1 was terrific! I made the appointment through the national website. The local office followed through confirming our time. Mary, Amy and Madi were efficient and through. The team check with me numerous times to make sure i was satisfied with their progress. I’ll be calling them back!
Owner Response: Thank you so much for your wonderful feedback, Tori. It’s fantastic to hear that Mary, Amy, and Madi made such a positive impression and that the booking process met your expectations. Your satisfaction with the team’s thoroughness and communication means a lot.Richard M.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Team #5- Diana & Grace were professional and did a GREAT job cleaning our home. I will definitely be signing up for reoccurring service!!!
Owner Response: Thank you so much for sharing your positive experience with Diana and Grace. It’s wonderful to hear that their professionalism and attention to detail made such a great impression. Your enthusiasm for our service is truly appreciated.Nancy B.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Team 1 was excellent! Did a wonderful job.
Owner Response: Thank you so much for sharing your positive experience, Nancy. It’s wonderful to hear that Team 1 impressed you with their work. Your feedback means a lot to us and inspires our team to continue delivering great service.Marcia T.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆⭐️⭐️⭐️⭐️⭐️ I recently used Molly Maid for a move-out cleaning on my 5 bedroom, 3.5 bathroom home, and I couldn’t be happier with the experience. Team #1—Mary, Madi, and Amy—were absolutely fantastic. They completed the job in just 2.5 hours with incredible efficiency while still being very detailed and thorough. Not only were they professional and kind, but they also checked in with me multiple times to make sure everything was to my liking, which I really appreciated. Their attention to detail and customer care made the entire process stress-free. I would highly recommend Molly Maid, especially Team #1, to anyone looking for reliable and high-quality cleaning services. Very reasonably priced as well. They truly went above and beyond!
Owner Response: Thank you so much for sharing your wonderful experience and for highlighting the efforts of Team #1—Mary, Madi, and Amy. It’s great to hear that their professionalism, attention to detail, and thoughtful communication made your move-out process smooth and stress-free. Your kind words about the quality and value of the service are truly appreciated.Maralise P.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Rachel, Paula and Abby were delightful and supremely thorough in cleaning my home. Thank you, Molly Maid!
Owner Response: Thank you so much for your kind words, Maralise. It’s wonderful to hear that Rachel, Paula, and Abby made such a positive impression and provided a thorough cleaning experience. Your appreciation means a lot to the whole team at MOLLY MAID of Surrounding Richmond.Beverly M.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Team 2: Mika and Veronica arrived about 8:15 am and went right to work making my house sparkling clean. They did a great job and were very receptive to any suggestions that I had. Hope they will come back for my next clean.
Owner Response: Thank you so much for sharing your kind words about Mika and Veronica’s visit. It’s wonderful to hear that you were pleased with the results and that the team made you feel comfortable sharing your suggestions. Your feedback is truly appreciated.Meghan B.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Mika and Veronica (Team 2) always do a great job!
Owner Response: Thank you so much for your kind words about Mika and Veronica. It’s wonderful to hear that Team 2 consistently meets your expectations and provides great service. Your feedback is truly appreciated.Darlene
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Today I had my first professional house cleaning with Molly Maid. Team 5, Diana and Grace, we’re very polite and professional from the get go. I showed them the rooms I needed cleaned and they immediately got to work. I have an elderly corgi which they treated so kindly and gave him some scratches, too! I needed to take my dog for an appointment, and I felt like I could leave these ladies alone in my house without any worries. They got into the nooks and crannies that I don’t always get to,the floors were sparkling, and all the wooden surfaces were polished. Same with the kitchen, they even cleaned my coffee machine! I was charged less than the original quoted price and have even opted to have monthly cleaning because I couldn’t turn down the very affordable rate they quoted for that! All in all, I am thrilled with Molly Maid service and am looking forward to using their services again in the future!
Owner Response: Thank you so much for taking the time to share such a detailed and thoughtful review. It’s wonderful to hear that Diana and Grace made a positive impression and took great care of both your home and your corgi. Your feedback about the attention to detail and the comfort you felt while they worked is truly appreciated. We’re delighted that you’re happy with the results and the overall experience.Janice W.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Very happy with route 3 and their service. And very polite people. Whisper Beth Victoria ♥️
Owner Response: Thank you for your positive feedback Ms. Woodson! Sharing your experience promotes team morale and keeps us striving to provide great customer service! We thank you for being a loyal customer!Lisa C.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆I have been a Molly Maid customer for just about a year with only great things to say about the service. Mika and Veronica do a great job every time they come! Everything is cleaned to my specifications without fail. I work at home so often have meetings during their time here, but they are very accommodating to my work schedule. I highly recommend this service :)
Owner Response: Thank you for taking the time to share your positive experience and feedback! It is terrific to hear Mika and Veronica have made such a great impression. We are happy to hear they are mindful of your work schedule as well! As always Lisa, thank you for being a valued customer!Nikki W.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Mika and Veronica, team 2, are great. They are consistent and quick when they come to clean the house. Also very friendly. The house always looks and smells amazing after they leave.
Owner Response: Thank you so much for sharing your positive experience! We are happy to know Mika and Veronica continue to provide consistent cleans with great results! Your feedback and recognition means a lot Ms. Shaw and we thank you for being a valued Molly Maid customer!Susan W.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆We had #5 Diana & Grace yesterday. They did a great job and we noticed and appreciated the attention to detail. Five stars!
Owner Response: Your 5 star review lets us know that you are receiving the best profesional cleaning for your home, Thank youJenny P.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆I am new to Molly Maids and have never had my house professionally cleaned before. With my extremely busy schedule sometimes there is no time. Team 3 (Victoria and Beth) did an excellent job. I came home from work to a very clean and great smelling home. I can’t thank y’all enough.
Owner Response: Thank you so much for sharing your positive experience and for choosing MOLLY MAID of Surrounding Richmond for your first professional cleaning. It’s wonderful to hear that Team 3, Victoria and Beth, made such a great impression and helped create a welcoming space for you to come home to. Your kind words mean a lot, and we’re glad we could help lighten your busy schedule.Jenny P.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆I am new to Molly Maids. Never had my house professionally cleaned before. I am super impressed by the job Team 3 (Victoria and Beth) did in my home. My home looks fantastic and smells fantastic. I am definitely considering the biweekly service! They have provided a service that has greatly helped with my extremely busy schedule. Thank you so much!
Owner Response: Thank you so much for sharing your wonderful experience, Jenny. It’s fantastic to hear that Team 3, Victoria and Beth, made such a positive impression and that your home looks and smells fantastic. Your kind words mean a lot, especially coming from someone new to professional cleaning. We’re glad we could help lighten your busy schedule and truly appreciate your thoughtful feedback.Flora C.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Beth, Stasia and Victoria are excellent performers and professional behavior. They did an outstanding job cleaning my bathrooms and kitchen. Their customer service and attitudes are exceptional. Thank you all for the great job!
Owner Response: Thank you for sharing such wonderful feedback about Beth, Stasia, and Victoria. It’s fantastic to hear that their professionalism and attention to detail made a positive impression, especially in your bathrooms and kitchen. Your recognition of their customer service and attitude means a lot.Bob
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Mika & Veronica (Team 2) did a terrific job, & were friendly as well. I hope to have them back.
Owner Response: Thank you so much for sharing your kind words about Mika and Veronica. It’s wonderful to hear that you were pleased with their work and enjoyed their friendly approach. Your feedback is truly appreciated.Renee M.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆I had the pleasure of having Grace and Diana, Team #5, from Molly Maid of Surrounding Richmond clean my home today, and I’m absolutely blown away by the phenomenal job they did! This is the first time I have ever had a cleaner come into my home and I am in awe. My home has never felt this clean and refreshed — even the air feels lighter and crisper. They went above and beyond, paying attention to every detail. The baseboards are spotless, and they even folded my throw blankets into adorable bow shapes — such a thoughtful and cute touch! I love it! Grace and Diana, thank you both so much for your incredible work. I truly appreciate the care you put into making my home sparkle. I’ll definitely be requesting you both for future cleanings!
Owner Response: Thank you for your review and such positive feedback! Our teams work hard to ensure you are happy. We take pride in building relationships with our clients and being invited back! We will pass along your kind words to Diana & Grace! Thank you Ms. Morris!Michelle K.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Diana and Grace (team #5) did an excellent job with deep cleaning our house! They were very thorough, kind, and professional. We are very happy with the clean. Also, Molly Maid was able to schedule our clean on short notice, which I really appreciated too.
Owner Response: Thank you so much for your review Michelle. We are glad you are happy with your clean and will share your feedback with Diana & Grace. We were happy to accomodate you. We look forward to servicing you in the future!Doug G.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Victoria and Beth did a great job! Really appreciate the detail and hard work.
Owner Response: Thank you so much for sharing your kind words about Victoria and Beth. It’s wonderful to hear that their attention to detail and dedication made a positive impression. Your appreciation means a lot to the team.Coleen B.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆I used Molly Maid for the first time yesterday and was extremely impressed. I had team #5 Diana and Grace, both of them were very nice and professional, I would have both of them back to clean my house. The house was beautiful and very clean they did a wonderful job. I was very impressed.
Owner Response: Thank you so much for sharing your experience and for recognizing Diana and Grace from Team #5. It’s wonderful to hear that you were impressed with their professionalism and the results of their work. Your kind words mean a lot and are greatly appreciated by everyone at MOLLY MAID of Surrounding Richmond.Kris S.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Mika and Veronica did a fantastic job getting our home back to a clean state. We are very happy with the service we are getting.
Owner Response: Thank you so much for sharing your positive experience with Mika and Veronica. It’s wonderful to hear that you’re happy with the service and that your home feels refreshed. Your feedback means a lot to the team.Tim J.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Updating our review… Team 1: Trinity, Maddie, and Whisper. My wife was happy with the quality of service. Trinity does excellent job vacuuming our carpets. Whisper does an amazing job cleaning the bathrooms and Maddie does a great job at wiping down items like mirrors and countertops. My wife hopes all three come back. We liked how fast and efficiently they worked and how they were out of the house quickly but still did a great job.
Owner Response: Thank you for a great reviewvia Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆I’ve been with Molly Maid for more than 20 years. Crazy to think of that, but I’ve always been satisfied with their work. My most recent team of Mika and Veronica did a great job, and I continue to be happy with Molly Maid.
Owner Response: Thank you so much for sharing your kind words and for being a loyal part of the MOLLY MAID family for over two decades. It’s wonderful to hear that Mika and Veronica provided you with the level of service you’ve come to expect. Your continued satisfaction means a great deal to us.Shawn C.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆I had received a gift certificate for Molly Maids as a gift. After setting up an appointment, Team 8 arrived right on time. They introduce themselves and explained everything that would be done and did I have any questions. I got out of there way and the three of them went to work. What impressed me the most was how efficient they were as each team member had assign tasks. They did an outstanding job and when they were completed, made sure that I was happy with the work they did, which I was. I can not say enough things about them!
Owner Response: Thank you so much for sharing your experience and for your kind words about Team 8. It’s wonderful to hear that the team’s efficiency, professionalism, and attention to detail made such a positive impression. Your feedback means a lot and serves as great encouragement.Jonathan H.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Victoria and Beth did a great job with our house!
Owner Response: Thank you so much for sharing your positive experience with Victoria and Beth. It’s wonderful to hear that you were pleased with the job they did in your home. Your feedback is greatly appreciated.Ross776
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Team 2 came to my the other day.Very nice and thorough.
Owner Response: Thank you for sharing your kind words about Team 2. It’s wonderful to hear that you found them both nice and thorough during your recent service. Your feedback is truly appreciated.Elizabeth L.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆We’ve had some ups and downs with our cleanings, but Victoria and Beth from Team 3 at Molly Maid of Richmond have really gone the extra mile to make things right when we’ve had concerns. They’ve been responsive, kind, and committed to making sure the job is done well. We truly appreciate their willingness to listen and the great work they’ve done during follow-up cleanings. It’s such a relief to walk into a home that feels fresh and cared for—thank you both for your hard work! A 5-star review is well deserved by this team!
Owner Response: Thank you so much for sharing your experience and recognizing the efforts of Victoria and Beth from Team 3. Your feedback means a lot, and it’s wonderful to hear how their dedication and attention to detail have made a positive difference for you. Creating a clean and welcoming home environment is always the goal, and your kind words are a true encouragement to the team.Service You Can Trust!
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