Molly Maid Capital City, Virginia Reviews
Real Stories, Real Results
Discover what our customers have to say about their experience with us. From insightful feedback to honest opinions, this page is a testament to our commitment to providing exceptional customer service.
4.6/5
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fritz s.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Team no. 4 did an excellent job of cleaning my sister’s house. Two very professional and friendly ladies.
Owner Response: Thank you, Fritz! We are glad you took the time to let us know and appreciate your business!Larneil V.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆The Molly Maid Team arrived on time. They were respectful of my property. They did a great job on the bathrooms and kitchen. The house smells clean. They add a special touch, like high end hotels, to let you know they’ve been there.
Owner Response: We very much appreciate you taking the time to let us know! We thank you for your business!Jeb W.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆They did an excellent job! Highly recommended
Owner Response: thank you! We appreciate your kind words!Trisha
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Punctual, great customer service and great work done.
Owner Response: Thank you so much for letting us know! We appreciate you!Cathy B.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆I have had multiple maid services before I found Molly Maids. I have been with them for quite a few years. I have a two person team made up of two ladies who are my regular crew. They come every two weeks like clockwork. They never miss a shift. They are friendly and most important they are quiet. Also when they walk in the door they immediately start working. They do not bring their breakfast or snacks that they eat on your comforters. They are efficient and they leave my house clean and smelling really nice. I’m very pleased with this company and the customer service. Kathy Bess
Owner Response: thank you, thank you! It is so nice to hear your kind words! We appreciate having you!William B.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆My wife and I live in/own a condo and we’re in our 80s. We’ve had the same team of Molly Maids for several years and very much appreciate the professionalism and pleasant demeanor of these ladies. They know what we like and never have to be asked/reminded. We couldn’t keep up our condo without their help. Visitors always comment on how beautifully maintained our home is (our little secret).
Owner Response: We will keep your secret! Thank you very much!!!Ian W.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆we had a great experience with Molly Maids, they were very professional, thorough and fast!
Owner Response: Thank you, Ian! We appreciate your feedback so very much!Miss P.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Update March 2025: I am still using Molly Maid cleaning services for my home. Vanessa continues to do a great job. With their affordable prices, I will continue using their services. Vanessa does excellent work cleaning my home. I would recommend her to other customers.
Owner Response: It is so nice to hear your kind words! We appreciate having you as a customer!Sam B.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆For the past 5 years Vanessa has always been on time & does an excellent job cleaning the house every time.
Ken M.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Just updating my review. It is now going on 9 years that I have been under the care of Molly Maid. Service is always and still professional. Staff are very friendly and especially Vanessa
Owner Response: Mr. Martin, thank you so much for letting us know! We appreciate having you as such a good and long-time customer!Paul S.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Vanessa has been coming to our house for a couple of years now and always does a great job. She used to work with a partner but is now coming alone and is still able to get everything cleaned up and shining in short order. She is prompt and efficient, works hard, and always has a smile on her face.
Shaquanna L.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Hello, I had my first cleaning with team #6 today and the service was efficient and excellent. They also were very friendly and kind.
Owner Response: Thank you so much for your kind words! We are so grateful you chose us to clean your home!Rebecca F.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Always reliable!
Owner Response: Thank you, Rebecca! Happy new year!Lea Y.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Molly Maid does wonderful work!!!! Very professional, thorough and great customer service. Also trustworthy to be in your home, even when you’re not there. I highly recommend this company for regular cleanings. They’ll make your life easier.
Owner Response: Thank you Lea! It is so kind of you to take the time to let us know how we are doing! We hope you have a great holiday season! Thank you.Gilbert L.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆We are so SO happy with how Miriam and Sandy did! Super friendly staff! They did a great job cleaning in the renovated areas of the house. Thank you so much! I can’t wait to book with them again!!
Owner Response: so kind of you to let us know Gilbert! We will pass this message along to your team. Thank you for choosing MOLLY!Melissa J.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆I hired Molly Maids today do a thorough cleaning on a house that really needed it. When I got my quote, I thought it would e impossible to complete in the allotted time. Team “2”, Mirian and Sandy, were amazing. They got the job done in slightly less time, and it wasn’t just a speedy swipe. They corrected difficult areas and the attention to detail was outstanding. Great job!
Owner Response: Thank you Melissa! It is kind of you to take the time to write this! We appreciate you!Bronwyn B.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Thank you Mirian & Sandy!
Owner Response: Thank you, thank you! We are really happy that you took the time to let us know how your team is doing! We will pass along the message to them. Thanks again!Kristin M.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Team 1 was great! Came home to a clean home! Thank you Vanessa and Jessica! Hope to see you again in 3 weeks
Owner Response: Thank you so very much!!!Rachel L.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆This was our first experience with professional cleaners! Angie and Linda (team #4) did an excellent job! I was home working when they did the cleaning (me and our pets were in the sunroom) and they were so mindful and efficient. They really paid attention to detail and as someone with a large shedding dog and a cat, I’ve never seen the baseboards so clean. They made the guest room bed and my son’s room with care. I think my favorite part is I could tell that they took everything off our kitchen counter to deep clean and then replaced everything as it was. No spot unturned. Everything smelt so fresh and everything was visibly clean. I originally put in an online request for cleaning one week ahead of time and the office called a few days later to confirm everything. They explained what the cleaners would do and if we needed any extras, so I knew what services I was getting. They also called ahead of time to let us know the cleaners schedule and when they would be arriving. As a first timer for hiring a professional cleaner I would recommend!
Owner Response: thank you so much for letting us know! The ladies work hard and they really appreciate hearing good news from customers like this! We appreciate you!Amanda S.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Have been a customer for years and have always been pleased when gaining estimates and speaking with the main office. My new cleaning team #6 is wonderful. They are providing thorough and thoughtful care to my home.
Owner Response: Thank you, Amanda! You’re the best! We appreciate having you as a customer!Margaret G.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Molly Maids connected with me before any of the other agencies I contacted, they had our first cleaning almost immediately, and that cleaning was completed beautifully by a wonderful employee.
Owner Response: It’s so kind of you to let us know how we are doing! Thank you for your kind words and for choosing Molly Maid!Saundra T.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Team#3: Joselyn, Wendy and Diana are well organized, efficient, prompt, courteous and friendly. They are truly an asset to Molly Maid. Their example should be used as a guidance for training other Molly Maid staff. Molly Maid should be very proud of Team #3.
Anita L.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Reasonable priced and they do a good job
Belle F.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Vanessa and Carmen did a fine job on a large house in just over two hours.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Beautiful job cleaning out my apartment at move out! Thank you so much.
Owner Response: Thank you for having us over to clean your place. Best of luck with the move!Carol H.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Marian and Sandy did a great job cleaning my house. They were friendly, on time, fast and efficient. I’m very happy with the service they provided!
VLee J.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆I am pleased with the team that was sent out.Very professional and thorough workers. I have needed this service for quite a while. Did not know that the process was so quick and easy. Thanks Molly Maids.
Owner Response: Thank you so much for your kind words! We are so glad you reached out and thank you for your business!Kathryn E.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Vanessa and Ashley did an amazing job!
Owner Response: Wonderful! Thank you for sharing your experience!!Sophie A.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Miriam and Sandy are always thorough and efficient! I love how fresh the house is when they leave.
Owner Response: Thank you, Mrs. Allan! We will pass the word along to your team. We appreciate you!Sabrina B.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Team 2 Mika and Jenn did a wonderful job cleaning my house. I will definitely use their services again. Thanks Molly Maid!!
Owner Response: Thank you for letting us know! We appreciate it!!Service You Can Trust!
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Backed by the Neighborly Done Right Promise®
We’ve been around over 40 years and know how to provide the best clean within your budget and schedule, and with no term contracts. With our 44-point checklist, it’s a clean you can count on. If it’s not done right, we’ll make it right.
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Our employees are trained, insured and background checked for peace of mind. We are locally owned and operated.
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Customized Cleaning
Don’t settle for a one-size-fits-all approach to cleaning. Let us create a customized cleaning plan tailored to you and your needs.
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