Molly Maid Williamsburg – Newport News Reviews
Real Stories, Real Results
Discover what our customers have to say about their experience with us. From insightful feedback to honest opinions, this page is a testament to our commitment to providing exceptional customer service.
4.8/5
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Annette G.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Never disappointed with Team 1!! Marlana and Marcia of TEAM 1 leave my house spotless EVERY TIME they come! They came today and deserve congrats and lots of thanks for how they represent Molly Maid. Annette Gross New Kent county
Owner Response: Thank you so much for sharing your wonderful feedback about Team 1. Marlana and Marcia truly appreciate your kind words and are delighted to know you’re always happy with their work. Your recognition means a great deal and inspires the whole team to continue providing the best service possible.Joe M.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Have been using them for over five years to clean my home bi-monthly. Couldn’t be happier. Marlina does a super good. She’s been with the company a long time. She periodically shows up solo but always takes her time and does it right.
Owner Response: Thank you so much for sharing your kind words and for being a loyal customer for so many years. It’s wonderful to hear that Marlana’s attention to detail and dedication have made a positive impression. Your feedback means a lot to the team and is truly appreciated by Molly Maid of Williamsburg – Newport News.A M.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆We are always happy with the great cleaning that Lisa & Bonnie work hard to achieve. Our home sparkles after they are finished. A & D
Owner Response: Thank you so much, Mrs. Martin, for sharing your kind words about Lisa and Bonnie’s work. It’s wonderful to hear that their efforts leave your home sparkling and that you’re consistently happy with the cleaning. Your feedback means a lot and is truly appreciated by Molly Maid of Williamsburg – Newport news!Melanie M.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Wonderful experience. Team 7 did a great job. Highly recommend! They were very thorough and efficient.
Owner Response: Thank you so much for your kind words, Melanie. It’s wonderful to hear that Christina and Dawn on Team 7 provided you with such a thorough and efficient cleaning experience. Your recommendation means a lot and is greatly appreciated by Molly Maid of Williamsburg – Newport News!Melanie M.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Wonderful experience. Team 7 did a great job. Highly recommend!
Owner Response: Thank you so much, Melanie, for sharing your positive experience with us. We’re thrilled to hear that you were pleased with the job our team did. Your kind words mean a lot to us and motivate us to continue delivering excellent service.Wrenn E.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Dawn and Ryn were professional, thorough, and respectful of my space. My home has never looked better—highly recommend!
Owner Response: Thank you so much for sharing your experience and for highlighting the professionalism and attention to detail provided by Dawn and Ryn. It’s wonderful to hear how pleased you are with your home’s cleanliness. Your recommendation means a lot and is truly appreciated by Molly Maid of Williamsburg – Newport News.Jennie B.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Team 7 (Christina and Dawn) arrived on time and did a thorough cleaning job. They were friendly and professional and I would recommend Molly Maids to others looking for a reliable cleaning service.
Owner Response: Thank you, Jennifer, for sharing your experience with Team 7. It’s wonderful to hear that Christina and Dawn impressed you with their professionalism and attention to detail. Your recommendation means a lot, and feedback like yours inspires the team to keep up the great work. Thank you for recommending Molly Maid of Williamsburg-Newport News!Kim M.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆They did a great job cleaning the apartment! I would highly recommend.
Owner Response: Thank you so much for sharing your kind words about Molly Maid of Williamsburg – Newport News Kim. It’s wonderful to hear that you were happy with your clean and would recommend our service. Your feedback means a lot to the team!KC V.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Absolutely Outstanding Result!! The team of Ideany and Marcia came in for an initial cleaning and knocked it out of the park. We noticed so many small things that showed their attention-to-detail. The place is spotless. Thank you soo much for a great job.
Owner Response: Thank you for taking the time to share your wonderful feedback. It’s fantastic to hear that Ideany and Marcia’s attention to detail made such a positive impression and that your home looks spotless. Your appreciation means a lot to the team.via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Bonnie and Lisa have been cleaning my home every other week for over 7 years. They do an EXCELLENT job – totally dependable, pleasant, professional and simply delightful. They are the very BEST and I’m fortunate to have them regularly clean my home!
Owner Response: Thank you so much for sharing your kind words about Bonnie and Lisa. It’s wonderful to know their professionalism and dedication have made such a positive impact in your home over the years. Your appreciation means a lot and will be shared with the team.Kati K.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆The team did an AMAZING job at my daughters house around campus. They were friendly and as she said left it “sparkling.” Thank you!
Owner Response: Thank you for your feedback, Kati Kiely! We’re happy to hear that our team did an amazing job at your daughter’s house and left it “sparkling.” We appreciate your kind words and look forward to serving you again.David B.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆I have been using the Molly Maid service for many years now. They are friendly, reliable and do consistently good work. Ophelia and Suze are a good team and I’m very happy to have them.
Camilla B.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Hard working and efficient plus lovely nice people that you look forward to seeing. Love the way our house looks when they finish
Owner Response: Thank you so much for your kind words, Dr. Buchanan. We’re thrilled to hear that you enjoy the results of our team’s hard work and efficiency. It’s wonderful to know that you look forward to seeing Lisa and Bonnie and love the way your house looks when they’re done. Your feedback is truly appreciated, and we look forward to continuing to meet your expectations.Amy C.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆I absolutely love Ophelia and Suzette! They are so very hardworking, and always leave my house looking fresh and clean. They are amazing!
Owner Response: Thank you, Amy, for your wonderful feedback! We are thrilled to hear that Ophelia and Suzette have consistently provided you with exceptional service. Your kind words about their dedication and hard work mean a lot to us. We look forward to continuing to keep your home looking fresh and clean.Charlene S.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Very thorough deep cleaning, friendly, hard working
Owner Response: Thank you so much for your kind words, Charlene. We’re delighted to hear that you appreciated the thorough deep cleaning and found our team to be friendly and hardworking. Your feedback is truly valued and encourages us to continue delivering high-quality service.Maryann S.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆We have had Molly Maids, and the wonderful Marlana, in our home for over five years. Terrific service with a great attitude. Happy to have her in our home!
Owner Response: Thank you so much, Mrs. Simpson, for sharing your positive experience with Molly Maid of the Peninsula and Williamsburg. It’s fantastic to hear that Marlana has been providing terrific service and has been a wonderful presence in your home for over five years. We truly appreciate your kind words and continued trust in our team.Angelyn M.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆They did a wonderful job at my home.
Owner Response: Thank you so much for your kind words, Angelyn. We’re thrilled to hear that you were pleased with the service provided at your home. Your satisfaction is our top priority, and your feedback is greatly appreciated.Suzanne E.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆3/26 I am so happy with Bonnie and Lisa. They do an excellent job and leave my house so pretty and smelling fresh. Thank you.
Owner Response: Thank you so much for taking the time to leave us a review, Suzanne. We are thrilled to hear that you are pleased with the service provided by our team. Your kind words mean a lot to us and we look forward to continuing to meet your expectations.Emily H.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Lisa and Bonnie continue to do a great job! They hit all the spots and are very flexible working around us when we work from home, have contractors working, or have a new and a very scared cat! They have been cleaning for us for over 5 years and we don’t anticipate that changing anytime soon.
Linde H.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆The ladies are very efficient and friendly
Owner Response: Thank you so much, Mrs. Hughes, for your kind words! We’re thrilled to hear that you found our team both efficient and friendly. Your feedback is greatly appreciated, and it motivates us to continue providing excellent service.James C.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Did a good job. Efficient
Owner Response: Thank you, James, for your positive feedback. We’re delighted to hear that you found our service efficient and that we did a good job. Your satisfaction is important to us, and we appreciate you taking the time to share your experience.Sarah L.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆So quick, polite, and thorough! Would highly recommend!
Owner Response: Thank you so much, Sarah, for your kind words and recommendation. We’re thrilled to hear that you found our service quick, polite, and thorough. Your feedback is greatly appreciated and motivates our team to continue delivering exceptional service.Lakeea R.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆They did an exhibit with my move out cleaning. The apartment looked better than when I moved in. I would definitely recommend
Owner Response: Thank you, Lakeea, for your wonderful feedback. We’re delighted to hear that you were pleased with the move-out cleaning service and that your apartment looked even better than when you moved in. Your recommendation means a lot to us, and we’re thrilled to have exceeded your expectations.Office M.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Ophelia has been cleaning our office for a couple years now and she is absolutely wonderful. She is quick but thorough and very nice. We look forward to seeing her every other week.
Owner Response: Thank you so much for taking the time to share your experience with Ophelia! We are thrilled to hear that she has been providing excellent service at your office. We will make sure to pass along your kind words to her.KIM K.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆I’ve been a client of Molly Maid for almost 5 years and highly recommend their services. Ofelia and her teammates are always prompt, thorough and professional. Ofelia is friendly and always has a smile on her face while doing a fantastic job cleaning my house.
Owner Response: Thank you so much for your kind words, Kim! We are thrilled to hear that you have been happy with our services for almost 5 years. We will be sure to pass along your compliments to Ofelia and her team. It means a lot to us that you took the time to share your positive experience.Virginia R.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Rhea and Ofelia have been so reliable and good in their work at our home. I appreciate all they do.
Connie E.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆I’ve used Molly Maids for about 2 years. Lisa & Bonnie are dependable, hardworking, and very efficient. They are a joy to work with — great smiles and positive attitude. They do a very thorough job & the house always looks great when they finish!
Owner Response: Thank you so much for your kind words, Mrs. East! We are thrilled to hear that Lisa & Bonnie have consistently provided you with exceptional service. We appreciate your loyalty and are grateful for the opportunity to keep your home looking great.Steven S.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Marlana has being cleaning for us for a very long time. She dependable, hard working & thorough.
Owner Response: Thank you so much for taking the time to share your positive experience with Marlana! We are thrilled to hear that she has consistently provided dependable, hardworking, and thorough service for you over the years. We truly appreciate your loyalty and trust in Molly Maid of the Peninsula and Williamsburg.David S.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆The ladies from Molly Maid always do a thorough job of cleaning, and they’re fast. Couldn’t be happier with their work.
Owner Response: Thank you so much for your kind words, David! We are thrilled to hear that you are satisfied with the cleaning services provided by our team. We appreciate your feedback and look forward to continuing to exceed your expectations in the future.Ken K.
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Lisa & Bonnie have provided us excellent service for more than 10 years. They are dependable, professional, courteous and efficient. I happily give them 5 stars and would give them more if it were an option.
Owner Response: Thank you so much for taking the time to share your positive experience with Lisa & Bonnie! We are thrilled to hear that they have consistently provided you with excellent service for over a decade. We truly appreciate your loyalty and your kind words.Service You Can Trust!
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