What Can I Expect from a Professional Cleaning Service?

Homeowner shaking hands with a Molly Maid employee at her door

We’ll admit it, there are several professional home cleaning services out there. We (of course) are the best. But what does that mean? And what can you expect when you hire a professional cleaning company like Molly Maid?

Before The Clean

Before our home service professionals even begin cleaning your home, Molly Maid conducts a free in-home estimate. The in-home estimator will arrive at your home at the scheduled time in a marked Molly Maid vehicle wearing Molly Maid business attire.

What’s an in-home estimate? It assess what the cost of your cleaning will be and help set expectations for your custom clean. The in-home estimate is a great time to tell the estimator if you would like the home service professionals to pay special attention to certain areas like the baseboards, floors or the upstairs bathroom.

During The Clean

The Molly Maid home service professionals will arrive at your home on your desired day and time. They will arrive in a marked Molly Maid-branded vehicle, will be wearing Molly Maid uniforms, and will be ready to clean.

If you’re home, that’s great. If you’re not home, that’s great, too. We have millions of customers who are at work or running errands when our teams are busy cleaning homes. All of our cleaning professionals are trained and insured for your protection and ours.

The maids will have a detailed sheet from the in-home estimator explaining any special requests, notes and other information so your cleaning meets your expectations.

Then, our trained cleaning professionals will clean your home top-to-bottom, left-to-right – making sure all areas are dusted, cleaned and sanitized.

After The Clean

After the clean, we hope we’ve exceeded your expectations of a clean home and become a trusted source for your home cleaning needs. We also hope you get to enjoy that extra free time you have now that you don’t have to clean your home!Magenta-colored circle with the words '24 hour guarantee' inside

If for any reason we did not meet your expectations with our professional cleaning services, we will come back and clean the specific areas that you were not happy with with our Neighborly Done Right Promise. All you need to do it simply notify us within 24-hours of your initial house cleaning.

For your home cleaning needs, contact the professionals at Molly Maid. Call now to connect directly with your local Molly Maid. Each maid services team comprises insured, licensed and uniformed housekeepers who are regularly supervised. Click here to request service in your area.